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Hampton Inn Chicago / Tinley Park

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18501 North Creek Dr, Tinley Park, IL 60477
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Hampton Inn Chicago / Tinley Park
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Hampton Inn Chicago / Tinley Park
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168 reviews from our community

Traveler rating
    60
    63
    23
    16
    6
See reviews for
59
32
11
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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    (168)
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    (47)
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Algonquin, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Very nice, comfortable. Was close to shopping, food, gas, and the facility that I needed. Easy on/off expressway. Hotel is clean, friendly staff. Pool area clean. Hot/cold breakfast good, breakfast area clean and well stocked.

Review collected in partnership with Hampton

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Houston
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is quite dated. Hair dryer must be from the last century. Toilet had clearly just been used and NOT flushed. Pillows are hard. Common areas frayed around the edges. Staff was very nice, though! Fairfield Inn across the parking lot is much nicer.

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TMIHospitality, Manager at Hampton Inn Chicago / Tinley Park, responded to this review

Dear Sbalch, Thank you for your review of our hotel. I'm glad to hear that the friendliness of my staff helped to make your stay better. However, I'm sorry that our hotel did not meet your expectations. We appreciate your feedback and will use it to improve our future services. I hope that if you find yourself back in the... More 

Independence
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm just glad I didn't have to pay full price. They gave me a military discount which is very nice. But paying the $125 a night is not worth it. It just was dated and dirty around the edges. Just didn't seem like the Hampton Inn you would think of. It was just was as clean or up to date... More 

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farmington hills, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this Hampton Inn many times and are usually satisfied with the breakfast. This was not one of those times. On April 26, the breakfast area was visibly dirty and much of the food was used up and was not replenished. There was more than an additional hour before breakfast was over.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Champaign, Illinois
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice hotel. What it lacks in modernity makes up for service, comfortable bed, adequate breakfast, free parking, and moderate price. As a Hilton HHonors guest I was pre-checked in and only had to pick up my key, which was greeted and treated with a bottle of water. Nice and friendly gesture. My business was in McCormick Place... More 

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Plainfield, IL, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 18, 2015

This was the worst experience I have ever had at a hotel. We were supposed to be there for 3 days for a sporting event, but I checked out early. We had spoken to the Manager ahead of time to see if it was ok if our group brought food in and ate in the breakfast area. We were told... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
TMIHospitality, Manager at Hampton Inn Chicago / Tinley Park, responded to this review

Dear Tiffanie S, We appreciate you taking the time to voice your concerns about your recent stay with us. Unfortunately, your group was causing a disturbance that was negatively impacting other guests' stays. You were given multiple warnings about your group's children playing hockey in the halls, unsupervised children in the pool area and being loud and disruptive in our... More 

New Albany, Indiana
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 6, 2015

We stayed at this hotel over the weekend. We arrived late in the evening and had no issues with checking in. Our room was very clean and the hotel was quiet. We did not use the pool, but there was and indoor pool and hot tub available. Breakfast was included, but it was below average. However, I believe it is... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 2, 2015

It wasn't great but the staff was friendly. Breakfast was average and the accommodations required us to use two rooms. They did have the best price around but you have to call the hotel direct like I did.

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TMIHospitality, Manager at Hampton Inn Chicago / Tinley Park, responded to this review

Dear Tony G, Thank you for taking the time to review your stay at the Hampton Inn Chicago Tinley Park. I'm glad to hear that you enjoyed our friendly staff and prices. However, I'm sorry that our hotel did not exceed your expectations. I have shared your comments with my staff to ensure we are working even harder to impress... More 

Romeoville
2 reviews
2 of 5 stars Reviewed April 2, 2015

When staying on the 2nd or 3rd floor, the beds are so uncomfortable. The 2nd floor rooms smelled like smoke even though it is a smoke free facility. Forget getting a decent breakfast on the weekends. They run out food and seem to think that is normal.

Review collected in partnership with Hampton

Was this review helpful? Yes
TMIHospitality, Manager at Hampton Inn Chicago / Tinley Park, responded to this review

Dear Kathy W, I appreciate the review of your recent stay at the Hampton Inn Chicago Tinley Park. I'm sorry that you received a poor level of service; this is not the Hampton norm, as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff to ensure future guests do not have the same experience. I hope... More 

Cleveland, Ohio
Top Contributor
174 reviews 174 reviews
44 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed March 24, 2015

Hampton Inn has the corner on the business travel market right now. They have a good business model and if followed customers will be happy. Tinley Park's Hampton is great. The staff is friendly, rooms are clean, WIFI works good and the place is quiet. When in town this is where I stay I know there are other options but... More 

Was this review helpful? Yes 1
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