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Country Inn & Suites Tinley Park

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18315 South La Grange Road, Tinley Park, IL 60487
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Country Inn & Suites Tinley Park
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Country Inn & Suites Tinley Park
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165 reviews from our community

Traveler rating
    79
    43
    23
    10
    10
See reviews for
72
26
6
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Topeka, Kansas
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here Friday, March 13 on our way to Grand Rapids, M. It is a very nice hotel that was built on 2007. Pool was very crowded with a lot of young and small children doing a lot of hollering in a smaller area. Not sure why there were so many kids in this hotel on this night. Hot... More 

Was this review helpful? Yes 1
lmullan0220, General Manager at Country Inn & Suites Tinley Park, responded to this review

Thank you for staying with us, and for the review! We have updated our pool/ noise policies and are implementing them immediately. I apologize that the behavior of some guests causes a poor reflection on the hotel. I assure you, we are addressing your concerns very seriously. I do appreciate the positive things you had to say--perhaps we'll see you... More 

Chicago, Illinois, United States
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We checked in and a really under dressed man greeted us with a grunt (his counter part was in a shirt and tie but taking care of another customer on the phone). He got us our room with no smile or much attention other then to ask for my id with a credit card which was nice. I asked for... More 

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lmullan0220, General Manager at Country Inn & Suites Tinley Park, responded to this review

Thank you for the review. It seems as though the positives were very positive--I'm sorry that there were any negatives at all! We've actually got a big project planned for our heat/AC units--hopefully that will resolve any noise issues! Please give us an opportunity to serve you in the future! More 

appleton wi
Top Contributor
62 reviews 62 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed February 23, 2015

I stay here at least once a month. Usually fast nice check in from 1 of 2 female customer service at counter. This particular stay was not very good. No hot water. .ok...a little. ..but not even lukewarm. Also many stations not working on tv. So I check out and make customer service at desk aware of this. He shrugs... More 

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CarlsonRezidor, Carlson at Country Inn & Suites Tinley Park, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. More 

Manteno, Illinois
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed February 16, 2015

The wedding group occupied at least 27 rooms. Not one complaint. The breakfasts were wonderful. The staff help set up the breakfast area for a private gathering between church and reception. Shuttle service to DiNolfo's was great because of below 0 temperatures. Would highly recommend. Once again, the staff was great.

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lmullan0220, General Manager at Country Inn & Suites Tinley Park, responded to this review

Thanks so much for the great review! I appreciate the acknowledgement of our service during the wedding celebration! Perhaps you'll have occasion to visit us again--we look forward to having you back! More 

Tinley Park, Illinois
1 review
5 of 5 stars Reviewed February 8, 2015

I appreciate Mary, who has breakfast ready for you on Fridays, Saturdays, Sundays. She greets you with a warm smile and a happy 'good morning' greeting when hotel guests walk into the dining area. I saw Bernice also helping with breakfast on Sunday. I can see they both enjoy serving the hotel guests and ask/check to see that one has... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
lmullan0220, General Manager at Country Inn & Suites Tinley Park, responded to this review

Thank you so much for acknowledging our amazing breakfast staff. They make my morning every day, so I'm so glad they made yours, too! I've already posted your review for them to see in the kitchen! Regards, Laurie Mullan, General Manager More 

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