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All 9 Tinley Park hotels

Hilton Garden Inn Chicago/Tinley Park

3.0 of 5 Hotel   |   18335 Lagrange Rd, Tinley Park, IL 60477
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81%
Ranked #2 of 9 hotels in Tinley Park
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Ed P Rochester Hills, Michigan
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  • Reviews (195)
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  • Room tips (22)
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195 people have reviewed this hotel

Traveler rating
    88
    69
    21
    16
    1
See reviews for
69
39
10
63
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
AR, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

Dirty bath. hairs scum. room needed cleaning. unannounced tv maint man w/ no ID, supervisor no ID either Carpet stains. Bad value for $ spent. Front desk said they were sorry not to inform aboutt maint people coming, she forgot. Won't be back here unless they make major changes!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

Thank you for your feedback. We are glad you chose our hotel during your stay in our area and we apologize for the problems you encountered. We were changing our television provider and apologize there wasn't proper communication during the process We have addressed this and the cleanliness issues with our team members. We assure you that if you give... More

Rochester Hills, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I recently stayed at this Chicago Hilton and was extremely impressed with their staff and cleanliness. I highly recommend this property. It is right off the x way and close to downtown Chicago. You will love their service!

Was this review helpful? Yes 1
Toledo, Ohio
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for only one night and used very few services. Check in and Check out were quick and easy. The room was clean and nice. I slept fantastically which was nice. On check in the clerk told my husband that we had some sort of special adjustable bed, but we didn't. Fitness room was nice, looked out on... More

Was this review helpful? Yes 1
Douglasville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great Hotel, clean and good staff. The breakfast buffet is excellent. If you are traveling from out of town there is no shuttle. Plan 65$ for a contracted cab provided by the hotel or using two different train (CTA and Meltran) and 3 plus hours to get here. Strongly suggest car rental.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

I'm glad once you arrived to our property you were greeted warmly and hopefully it took away some of the aggravations of the costly transportation. We understand how it can put a damper on the start of any trip. There are several options like you stated and I hope you found the most economical to suite your needs. We hope... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We came to Tinley Park, Chicago for Fall Out Boy Concert in early July. Hilton Garden Inn is located very close to concert venue. All the staff at Hilton Garden Inn were wonderful, I would like to mention Ms Katrina she was extremely helpful and assisted me on a very difficult situation with airport taxi driver. She made our stay... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

I heard about the horror story you had prearrival and I am glad Katrina was able to show you how valued you are to us. Katrina is a staple around here and it is no surprise she has grown to a management position. We are happy you had a great experience and we hope you enjoyed the concert. We will... More

Las Vegas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Loved the location. Quiet, welcoming. Check-in was a breeze. They were friendly, accommodating, just really helpful. They made us feel like family right off. Our interaction at check-in was a fun experience but thorough. The rooms were spacious and clean. Housekeeping was on the job. I loved that the halls and rooms did not reek of stale smoke. I'm just... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

Thank you for sharing your review on TripAdvisor. It is important to us that our guests have a quality experience. We are glad to know that we were able to exceed your expectations during your stay at the Inn. We look forward to welcoming you back in the future! More

Buffalo, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Spent only one night here, a stop over on a trip elsewhere. Was pleasantly surprised with the hotel, and staff was very friendly and helpful. There had just been a large summer storm in the area, so power had been out for a couple of days. In fact it was restored only a couple of hours before we arrived !... More

Was this review helpful? Yes
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

We are glad you missed the horrible power outage and that you were able to have an enjoyable experience. We often get travelers passing through and are happy to provide a comfortable stay. We look forward to welcoming you back some day! Maybe when you have a chance to explore our wonderful city of Chicago! More

Quincy, United States
1 review
5 of 5 stars Reviewed June 25, 2014

We stayed at the Hilton Garden Inn in Tinley Park for our son's wedding. The staff was extremely helpful in our pre-arrival arrangements and accomodated our requests to distribute gift bags for our guests, provide extra pillows for our pregnant daughter-in-law, and had cribs ready for our two grandchildren. Very nice.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

Angie was thrilled to see how pleased you were with the wedding weekend. She said Angela and Brad were a delight to work with. Thank you for your amazing review and for choosing our hotel for such a wonderful occasion. Come back to see us! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 19, 2014

Great location with shopping and restaurants close by. We went to a local concert and drove only a few minutes to the venue. Had a wonderful stay and were surrounded by helpful staff. We will return to this hotel again when we are in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

We love the summer season and we love that we are close enough for concert-goers to have accommodations close by. You Can Count On Us to welcome you again... Maybe for the next concert! More

Houston, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014

Hotel a little dated and could stand a small update. Otherwise room was clean and comfortable. Several guests complained about noise from other guests but my floor seemed quiet. Nothing drastically wrong but nothing exceptional either.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
C-Rada, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

We always appreciate it when our guests let us know how we did and what we can improve on. I am happy to announce that we are in the beginning stages of updating our guest rooms. The year 2014 will bring some changes that I'm sure you will be pleased to see. We look forward to welcoming you back to... More

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Additional Information about Hilton Garden Inn Chicago/Tinley Park

Address: 18335 Lagrange Rd, Tinley Park, IL 60477
Phone Number:
Location: United States > Illinois > Tinley Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago/Tinley Park 3*
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Also Known As:
Hilton Garden Inn Chicago/Tinley Park Hotel Tinley Park
Hilton Tinley Park
Tinley Park Hilton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
A perfect choice for hotels in Tinley Park, IL, the Hilton Garden Inn Chicago/Tinley Park is conveniently located off I-80 close to shopping, dining, golf and entertainment. Hotel guests can enjoy breakfast, lunch, and dinner at the Great American Grill, located on property. If you prefer to eat in your room, you can order room service or take advantage of our 24-hour Pavilion Pantry for a quick snack. Both business and liesure guests is sure to enjoy our complimentary WiFi access, as well as our swimming pool and fitness center. Slip into comfort and end the day in our adjustable Garden Sleep System for a good nights rest. ... more   less 
Number of rooms
117

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