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Hilton Garden Inn Chicago/Tinley Park

Certificate of Excellence
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18335 Lagrange Rd, Tinley Park, IL 60487
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Hilton Garden Inn Chicago/Tinley Park
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Hilton Garden Inn Chicago/Tinley Park
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250 reviews from our community

Traveler rating
    113
    90
    28
    18
    1
See reviews for
84
51
12
84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (250)
  • Mar-May only
    (63)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (47)
All months
1 review
3 of 5 stars Reviewed 3 days ago NEW

My first experience was not really good. The hotel was being renovated and they put us on the floor they were working on. Not good, dust noise the air was very dusty, Not a good call on their part. BUT they did everything to make us happy. Just could not stay their because of health issues. Could not breathe in... More 

Review collected in partnership with Hilton Garden Inn

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

If you need a clean and friendly hotel that is close to the highway for easy access, the Hilton Garden Inn is perfect! The pool is great for kids to enjoy and the staff are very helpful and friendly. Breakfast is really good, just a little pricey if you have picky kids. Overall, very enjoyable stay!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
PGlomb, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

Thank you for taking the time to respond to review our hotel regarding your recent stay. We appreciate your feedback, which is evaluated by our management team to address the needs and experiences of our guests. Thank you for the kind review of our property. Your words go farther than you know to help motivate our team. You are always... More 

1 review
5 of 5 stars Reviewed 1 week ago

My wife and I used this hotel for our wedding guests and a great after party in the Hotel's library room. Leading up to our event, all of our questions were answered very quickly. Our family and friends all loved staying in the hotel and couldn't have been happier with the service. Great hotel with friendly service.

Was this review helpful? Yes
PGlomb, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

Thank you for your recent stay with us and taking the time to review our hotel. We always appreciate it when our guests let us know how we did and what we can improve on. I am glad to see that your time with us was enjoyable. The entire staff takes great pride in trying to make our guests feel... More 

Heath, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here twice in the past two years and both were very pleasurable experiences. The rooms are clean and spacious, quiet heater (not the case in every hotel which can interrupt a good nights sleep so worth mentioning in my opinion), nice bathroom. I love the Keureg coffee makers in the room! Nice front desk staff, friendly staff... More 

Was this review helpful? Yes
PGlomb, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

Thank you for taking the time to review our property regarding your recent stay. We appreciate your feedback, which is evaluated by our management team to address the needs and experiences of our guests. Thank you for the kind review of our property. Your words go farther than you know to help motivate our team. You are always welcome at... More 

CHICAGO, United States
1 review
5 of 5 stars Reviewed 1 week ago

Never stayed in a Hilton hotel before. Have to say you really get your moneys worth and then some. The location was great, right of the highway and close to restaurants and shopping center. The hotel staff was friendly and courteous. The room was clean and even though we left our room late to go out, we always came back... More 

Review collected in partnership with Hilton Garden Inn

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Senior Contributor
25 reviews 25 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I know it may not be good for business, but I feel that every hotel should let you know right up front that they have a renovation going on during your plan trip. When I arrived at the hotel I could smell fresh paint in the lobby. I love the idea that they are upgrading the place, but I don't... More 

Was this review helpful? Yes
Pittsburgh, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff really made you feel welcome and took care of all of my needs. I would recommend this hotel to anyone who is staying in that area of Chicago. The lobby area was very nice and well kept. I would come again!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
PGlomb, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

Thank you for your recent stay with us and taking the time to complete our survey. We always appreciate it when our guests let us know how we did and what we can improve on. I am glad to see that your time with us was enjoyable. The entire staff takes great pride in trying to make our guests feel... More 

Chicago
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It's funny, because Hilton Garden Inns are always more expensive and touted as some how an upgrade over HI Express or Hampton Inn. I get suckered in every now and then and book a Hilton Garden Inn. I kick myself though after my stay, because they are never nicer. Ever! They feel old, worn and missing something. This HGI was... More 

Was this review helpful? Yes
PGlomb, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

Thank you for your recent stay with us and taking the time to complete a review. We always appreciate it when our guests let us know how we did and what we can improve on. I am happy to announce that we are in the beginning stages of updating our guest rooms. The year 2015 will bring some changes that... More 

Decatur, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice and easy location next to lots of restaurants and I80. Only issue we had was a group of noisy young people next door on Saturday night until about 3pm, we could hear them through the connecting door. Otherwise, great pool, hot tub and Internet connection was good enough to allow watching Netflix on our iPads. The king bed... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
PGlomb, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

Thank you for taking the time to share your feedback. Please accept my most sincere apologies for the noise that disturbed your stay. We have a strict no tolerance for noise policy and upon notification, we will take immediate action. As for your mattress, If you could let us know what room you were in I will make sure it... More 

Chicago
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed with my family at this hotel the evening of Sat. Feb 28. The girl at the hotel who helped make our reservation was very friendly and made sure we received the wedding party discount. The room was clean, but please keep extra blankets in the closet. I was cold and did not have an extra blanket, but did... More 

Was this review helpful? Yes
PGlomb, General Manager at Hilton Garden Inn Chicago/Tinley Park, responded to this review

Thank you for taking the time to review our property. I have noted the issues you listed so we can take preventative measures against these experience you encountered. I am sorry that our front desk associate was attending to another duty when you wanted to check out, but be assured that when our overnight person is away from the desk... More 

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