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Holiday Inn Chicago-Tinley Park-Convention Center

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18501 Convention Center Drive, Tinley Park, IL 60477
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Holiday Inn Chicago-Tinley Park-Convention Center
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139 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Room is nice and clean. The extras was probably the worst part of this stay. The exercise room is super small, and the weight machine is almost unsafe in the amount of room they put it. There is no breakfast for free, and coffee is only served for free in the morning. For the cost of the room I think... More 

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

Thank you for your comment regarding your guest room accommodations. As a full service hotel we have an on site restaurant which offers a full menu for breakfast, lunch and dinner. It seems as though you were looking for amenities (such free breakfast) that are typically included with limited service properties. We apologize for any inconvenience this may have caused... More 

Castle Rock, Colorado
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

it is so nice to come to Hotel after a long day and be greeted by a smiling face, and a friendly greeting . Most of the staff go through the motion. Jennifer is genuine, I saw her with a few customer and she made everyone feel "at home". nice hotels are a dime a dozen but good employees are... More 

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

You described Jennifer perfectly - she is genuine. Furthermore, she welcomes all of our guests in the same manner every day. Thank you for noticing. She will love to hear that it makes a difference. Please come again soon. More 

Chicago, Illinois
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is the second time I have stayed here in a one year period and it will be THE LAST. I have a service dog. The last time I stayed here, the hotel security person (big guy - I wear 116 lbs.) actually backed me up into the wall and caused me to cry stating that "pets are not allowed"......then... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

Dear Cheryl C, Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Karen G. Case Manager IHGCare More 

Broken Arrow
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Two things good about hotel... I was able to check into room early (guessing they don't get much business?!) and you don't have to go outside to get to convention center. I'm here for 3 more nights and dreading the food. Room is decent (not worth the price!) TV is mostly analog channels, picture is sub par. Bathroom clean. Not... More 

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

We are disappointed that it appears that you had a less than favorable experience during your recent stay with us. The incidents you described are certainly not in keeping with our standard of operation. Our goal is to provide excellence in both product and service to every guest. Please accept our sincerest apology for any inconvenience you may have incurred. More 

Cordova, Tennessee
Level Contributor
110 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is connected to the convention center. It is clean and has a restaurant with a nice variety of food and also a bar, that you can sit outside or inside. The parking lot in big in front and on the back side. The room was ok and nice bed with walkin shower. They towels and wash cloth were... More 

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

Thank you for your comments regarding your recent stay with us. Your feedback is valuable and will be reviewed by our team to assure that we continue to provide excellence in service and product to our valued guests. We greatly appreciate that you chose to stay with us and hope that you return soon. More 

Woodside
Level Contributor
220 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel, with clean and up to date rooms. The grounds were really nice, and the indoor pool also pretty big, A quiet location, right next to the convention center and convenient off of 80 and Tinley Park, though maybe not so close to downtown Chicago, especially with traffic. The front desk was very friendly and welcoming. If i need... More 

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

Thank you for being our guest. Your review is much appreciated. Guest feedback is a great tool in assessing our strengths and weakness to enable us to provide the quality of services our guests deserve. Please come back again soon. More 

Dallas, Texas, United States
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 22, 2015

It's a good stop if you need a place south of Chicago, like we were on the Harley. It's also a good stop if you're south of Chicago since Aurelio's Pizza DELIVERS to the hotel (our reason for stopping in this general area rather than somewhere else). The other options didn't look promising (and most were booked). Positives: shared door... More 

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Shiloh
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 18, 2015

We stayed here for a weekend in June. Our room and the rest of the hotel we saw was very clean. The elevators were fine and the service was very commendable. Everyone was cheery, friendly and quick to help. The drive into Chicago took us about 25 minutes but was worth it as Tinley Park was nice and felt safe.... More 

Was this review helpful? Yes 1
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

It certainly sounds as though you were able to fit a lot into your weekend with the close access of our property to downtown Chicago! We appreciate all of your feedback regarding our property as well as your remarks on the guest service you received from our staff members. We loved serving you and hope you will choose to stay... More 

New Delhi, India
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 14, 2015

The service is top notch, the staff is very accommodating and always smiling. I stayed here for a conference and the services in the sales office were very helpful. Housekeeping services were excellent, the linens and towels brand new and different pillow option. Wifi was excellent..all in all a positive experience. One downside is the restaurant...not very many healthy options.

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

We are very pleased that you chose to stay at our location to attend a recent event at the Tinley Park Convention Center. Thank you kindly for your review and for your positive feedback as well as your remarks concerning the availability of more healthy menu options.. We love to share guest comments with our staff members as it reiterates... More 

Aurora, Illinois
Level Contributor
17 reviews
3 hotel reviews
5 of 5 stars Reviewed May 21, 2015

we enjoyed the very friendly service at this location.the room was very clean,and the restaurant adjacent to the hotel was very clean and the food was excellent.and we would definitely visit again.well in one word our experience was excellent.

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

It is our pleasure to have served you as our guest. Thank you for sharing your comments. We hope you can stay with us again soon. More 

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