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Holiday Inn Chicago-Tinley Park-Convention Center

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18501 Convention Center Drive, Tinley Park, IL 60477
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1 room 1 guest
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Holiday Inn Chicago-Tinley Park-Convention Center
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146 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bayside, Wisconsin
Level Contributor
231 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed here so we could go to a concert at Tinley Park. The hotel is okay. More expensive than other hotels in the area, but it did have a full-service restaurant and was next to the convention center. There is no shuttle service to the concert venue. The front desk said some people just walk there; it's about two... More 

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

Thank you for taking the time to review your stay with us. We are sorry to learn that you had some disturbance by noisy neighboring guests. For future reference, our Security team is available to address situations as you described. While these circumstances are rare, please feel free to contact our Front Desk to request assistance in such matters. We... More 

Minneapolis, Minnesota
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel was a great place to stay. Good Things: Restaurant on site, clean rooms, room has a microwave and refrigerator, fitness room, has passes to LA Fitness next door. Location is easy to find off the I-80. Staff is friendly. Restaurants within walking distance. Shopping is a short drive. Bad Thing: breakfast is not included.

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

Thank you for taking time to review your stay with us. We are pleased that you enjoyed your visit. Our staff takes great pride in taking care our guests so your feedback is much appreciated. We hope you will think of us again the next time you are in the Tinley Park area. More 

Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Not sure what the usual rate is but we got a rate that was $135 a night before taxes? We never had any problems with this place. They have a nice pool and spa area. Employees were very nice. But the rate is really high for the type of room being so small. There is no breakfast. The rooms were... More 

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

Thank you for complementing on our staff, room and pool area. We will share your comments with our team members as they love to hear feedback from our valued guests. Direct guest feedback is always highly appreciated and gives us a good insight into our guests experience in our hotel. Our room rates are carefully strategized and set so that... More 

Peotone, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff is very friendly and welcoming but I am sorry to say the rooms are not clean. We have stayed here 3 times in one year and the first couple of stays were perfect but our stay this last weekend was not. First of all our room (116) smelled funny, like as if it needs a good cleaning. Second... More 

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

Thank you for your feedback concerning your recent stay with us. We greatly appreciate your comments regarding our friendly staff. They really love taking care of our guests. Please accept our sincerest apology that your room condition did not meet your expectations. Our management team has reviewed the inconsistencies you described to assure that our strict guidelines are being met... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was ok, but i wouldn't want to stay here again if i didn't have to. I am a Platinum member, so I frequent IHG properties a lot. Sadly i feel the Holiday Inn Express properties i have stayed at are nicer. The room was a nice size, but the bed was NOT comfortable at all (need to replace mattress).... More 

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

Thank you for taking the time to review your recent stay with us. As an IHG® Platinum Rewards Club Member, we truly value your feedback. We are very sorry that your stay did not meet your expectations. Our staff takes great pride in delivering a positive guest experience and we are sorry that this was not the case with your... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Stopped for a business meeting and had to leave almost immediately due to an emergency Jennifer West at the front desk handled my request to check out and she was amazing, friendly and understanding...putting a smile on my face even in my emergency situation. She went above and beyond in taking care of me and she truly is a standout... More 

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

Yes, we agree that Jennifer is awesome at going beyond the call of duty to make sure our guests have a pleasant stay. We hope your emergency has been able to be addressed and that all is well. If you are in our area again we hope you will consider staying with us. More 

Level Contributor
9 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

There really isn't much in way of travelers to Tinley Park. I guess if you have an event at the convention center, this is the place to stay. The restaurant was dead, with weird hours..... it didn't seem too busy and my room had an amazing view of the air conditioning units. As far as the room, it was clean... More 

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

Thank you for your feedback regarding your recent stay with us. Yes, our convention center certainly does attract a lot of attendees for special events. We appreciate you that you selected our property for your accommodations and hope you will do so again the next time you come to Tinley Park. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Room is nice and clean. The extras was probably the worst part of this stay. The exercise room is super small, and the weight machine is almost unsafe in the amount of room they put it. There is no breakfast for free, and coffee is only served for free in the morning. For the cost of the room I think... More 

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

Thank you for your comment regarding your guest room accommodations. As a full service hotel we have an on site restaurant which offers a full menu for breakfast, lunch and dinner. It seems as though you were looking for amenities (such free breakfast) that are typically included with limited service properties. We apologize for any inconvenience this may have caused... More 

Castle Rock, Colorado
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed July 15, 2015

it is so nice to come to Hotel after a long day and be greeted by a smiling face, and a friendly greeting . Most of the staff go through the motion. Jennifer is genuine, I saw her with a few customer and she made everyone feel "at home". nice hotels are a dime a dozen but good employees are... More 

Was this review helpful? Yes
SalesTPHICC, Public Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

You described Jennifer perfectly - she is genuine. Furthermore, she welcomes all of our guests in the same manner every day. Thank you for noticing. She will love to hear that it makes a difference. Please come again soon. More 

Chicago, Illinois
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 9, 2015

This is the second time I have stayed here in a one year period and it will be THE LAST. I have a service dog. The last time I stayed here, the hotel security person (big guy - I wear 116 lbs.) actually backed me up into the wall and caused me to cry stating that "pets are not allowed"......then... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Chicago-Tinley Park-Convention Center, responded to this review

Dear Cheryl C, Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Karen G. Case Manager IHGCare More 

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