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BEST WESTERN Calcot Hotel

98 Bath Road, Calcot, Reading RG31 7QN, England
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1 room 1 guest
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BEST WESTERN Calcot Hotel
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322 Reviews from our TripAdvisor Community

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Traveler rating
    92
    113
    75
    31
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reading, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our daughter's wedding was on Sun 23rd August and was thoroughly enjoyed by all. From the early planning stage through to the big day the arrangements were handled with complete professionalism. The day itself was fantastic from walking in through the door everything just flowed. The room was exactly as described. The staff were faultless it was as though the... More 

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Goole, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel, close to the M4, rooms clean and comfortable with a good restaurant, good food and great breakfasts. Staff very polite and helpful, Handy for area both business or pleasure Stopped here quite a few times and will do again

Review collected in partnership with Best Western GB

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United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A fantastic hotel with fantastic staff,we had our wedding held at the calcot hotel and nothing was to much trouble . Warm friendly and professional ,everyone who came to the wedding said how fantastic the staff were . Rooms are spotless and food was amazing . Thank you Andrew and your team for a fabulous day . Perfect in every... More 

Was this review helpful? Yes 1
Malton, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Came down from York that morning to meet a friend, arrived a little later than I had intended but everything went to plan. Walked in to a very busy reception with what seemed to be a wedding going on, which was fair enough as I saw on the website that the hotel is used for a lot of events. Got... More 

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Andrew_MacLachlan, General Manager at BEST WESTERN Calcot Hotel, responded to this review

Firstly let me personally thank you for taking the time to leave a review about your stay with us. It’s nice to see that despite a very busy hotel reception you were able to check in quickly and get to your room to relax. Thank you also for the compliments re our bedrooms and the Dove collection! I am sorry... More 

Redditch
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Fab food, decent spotlessly clean room and thoughtful friendly staff. Perfect location for so many places being about 1 minute off the M4 Reading exit. Also close to a large supermarket and chemist which is handy if you've forgotten your toothbrush! Good parking at the hotel too and lovely sun trap terrace/ beer garden at the front. Comfortable friendly bar... More 

Was this review helpful? Yes 1
Andrew_MacLachlan, General Manager at BEST WESTERN Calcot Hotel, responded to this review

Firstly thank you for taking the time to leave us a lovely bit of feedback in regards to your recent stay. It's great to read that you enjoyed your time with us, and that the staff were thoughtful and friendly throughout your stay. It's nice to see you managed to be with us when the weather is on our side,... More 

Gosport, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We attended a function in the area on Saturday and once again decided to stay at the Calcot Hotel. On arrival we were informed that there was a problem with the heating and the receptionist offered to book us free of charge into a nearby hotel or stay for half price. We decided to stay and boiled up a few... More 

Was this review helpful? Yes 1
Andrew_MacLachlan, General Manager at BEST WESTERN Calcot Hotel, responded to this review

Thank you for taking the time to leave us a review about your recent stay, It was lovely to see that despite the issues we were having within the hotels, that you enjoyed your time with us. It's great to see that the room was excellent with a comfortable bed, and that you noticed that the room was recently refurbished.... More 

Portsmouth England
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at The Best Western Calcot Hotel Saturday 15/8/15 for one night. On arrival at the hotel I was told that all the Executive Rooms in the Hotel were without hot water. The boiler had broken the day before. I find it incredible that so many rooms were without hot water. Surely a plumber could have been called out.... More 

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Andrew_MacLachlan, General Manager at BEST WESTERN Calcot Hotel, responded to this review

Firstly, we can only hold our hands up and say that yes, Saturday was not a good day for the hotel and all we can do is apologies. In respect to the boiler issue, a plumber was called and unfortunately unable to fix the problem due to requiring a specialist part which frustratingly, was not obtainable until the Monday. We... More 

Wilton, United Kingdom
Level Contributor
46 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel all over the UK on business and like to try lots of different hotels but every time I visit Reading I always stay at this hotel. The staff are always extremely friendly, the rooms are of good standard, spacious and clean. The hotel restaurant is perfectly adequate for my needs [just love the steaks!] with good service. I... More 

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Andrew_MacLachlan, General Manager at BEST WESTERN Calcot Hotel, responded to this review

Thank you for taking the time to leave a review about your recent stay with us. I can see that your a regular traveller to our hotel, and have always had positive things to say. It's lovely to read that you've always found the staff friendly & have good service within our restaurant, and that the rooms have always been... More 

Winchester, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had a one night stay here for work. I stay away for work a lot so I accept I am perhaps a bit of a hotel snob, but this place really was poor. If I had been paying for it myself I would have been very disappointed. The room was small and cramped and generally gloomy and unwelcoming. Cleanliness... More 

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Andrew_MacLachlan, General Manager at BEST WESTERN Calcot Hotel, responded to this review

I was sorry to hear of your experience whilst staying at the hotel recently. The area that your room is located is in the original part of the building. We have 14 rooms in this area, all differing in size, a re-furbishment programme of these rooms including the bathrooms has just begun. I was pleased you enjoyed your breakfast and... More 

Birmingham, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was an overnight stay on business. What I expected was a handy location, friendly staff, clean room, an acceptable meal and an iron to un-crumple my packed shirt. The good points were the handy location and friendly staff. The less good points were these: the toilet would not stop flushing in my room; the room was so small the... More 

Was this review helpful? Yes
Andrew_MacLachlan, General Manager at BEST WESTERN Calcot Hotel, responded to this review

I am sorry to learn that a maintenance issue with the toilet occurred, however I was pleased to learn we were able to room move you. The maintenance team rectified and repaired the issue the following day. The hotel has three different room types, small standard, standard and superior rooms. The room type you stayed in was a smaller standard... More 

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