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BEST WESTERN Calcot Hotel

3.0 of 5
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98 Bath Road, Calcot, Reading RG31 7QN, England
BEST WESTERN Calcot Hotel
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Ranked #1 of 2 Hotels in Calcot
A recent review
5 of 5 stars reviewed 2 days ago
Richmark62 Reading, United Kingdom
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284 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reading, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We first started planning our wedding back in March 2014 we chose the Calcot Hotel as this is where we had met 18 years ago and from that first meeting till the wedding day Pauline Who was our wedding co-ordinator was fantastic everything we asked for, down to the last detail was never a fuss or problem for the hotel... More 

Was this review helpful? Yes 1
leyland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

All good just stopped one night, staff very helpful, I needed an extension lead and they supplied one within minutes. A handy hotel for the city, ate here at night good service and lovely food. I would use again if in the area.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Andrew_MacLachlan, General Manager at BEST WESTERN Calcot Hotel, responded to this review

Dear Casonline, Thank you for your review of our hotel. I'm glad to hear staff were able to deal with your request so promptly We hope you think of us for your next stay in the area. Carl Moore Assistant Manager More 

Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed as a group of 30 on 8th April. Was a bit concerned having read 2 not very good reviews. Couldn't have been more wrong!. Check in was efficient and fast. Restaurant food and staff were brilliant - not a complaint in sight. Rooms were comfortable, clean and had everything we needed. Breakfast the following morning was plentiful, lots of... More 

Was this review helpful? Yes 1
Andrew_MacLachlan, General Manager at BEST WESTERN Calcot Hotel, responded to this review

Thank you for your review. It's always pleasing that guests take the time & trouble in leaving a positive review and just not the negative things. We are so pleased you enjoyed your stay with us and look forward to seeing you again soon Keep recommending :-) Carl Moore Assistant Manager More 

Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed at at the hotel overnight during a two day trip with my local WI group....having read a few previous negative reports I was sceptical as to what the hotel would be like.I need not have worried ,the hotel, staff, food and rooms were lovely.Would definitely have no hesitation in recommending this hotel to family and friends

Was this review helpful? Yes 1
Andrew_MacLachlan, General Manager at BEST WESTERN Calcot Hotel, responded to this review

Dear Pamela, Thank you for taking the time to write this lovely review. I'm glad that we were able to surpass the expectations you arrived with based on previous reviews. Your WI group were a pleasure to look after. We hope too see you again when your next in the area! Carl Moore Assistant Manager More 

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We visited this hotel for Mum's 90th birthday party and I would like to start by saying what a lovely visit it was. I would like to start by thanking all the staff at the Calcot Hotel for making this such a memorable celebration. All the staff were more than happy to wait and help take photos while taking our... More 

Was this review helpful? Yes 1
Andrew_MacLachlan, General Manager at BEST WESTERN Calcot Hotel, responded to this review

Dear Gillian, What a fantastic review! I'm so glad that we was able to give you all a lovely function in which you could all celebrate you mums 90th. We hope that you think of us again for any other birthdays! Carl Moore Assistant Manager More 

Worthing, England
Top Contributor
83 reviews 83 reviews
53 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As the title says, I have stayed here a few times and still no complaints. Luckily I have always had a superior room in the new wing. I cannot comment on the other rooms. My room was clean and comfortable. The staff were very good and genuinely caring. So nice to have breakfast with proper table cloths. The breakfast selection... More 

Was this review helpful? Yes 1
Andrew_MacLachlan, General Manager at BEST WESTERN Calcot Hotel, responded to this review

Dear HonestJon, Thanks for taking the time to leave a review about your recent visit to us. We will endeavor to make sure that all future posts from you still contain no complaints. hope you think of us again when your in the area Carl Moore Assistant Manager More 

Newbury, England, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We had a large group booked in for a family meal and get together for a birthday. The room was lovely and the tables were very well presented and decorated lovely. The starter and desert was very nice and well presented that is about it for the good points. Now onto the bad A staff member called Tracy was rude... More 

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Andrew_MacLachlan, Manager at BEST WESTERN Calcot Hotel, responded to this review

I have tried to contact this reviewer as Tripadvsior allows you to by e-mail, for the purpose to discuss the points further but after 8 days of waiting for her response she has not had the courtesy of contacting me. I also would like to point out the following fact :- The booker of this function has e-mailed the hotel... More 

Travelers are raving about these Calcot hotels

Chelmsford, England, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 21, 2015

I facilitate in the conference rooms often. Staff are always very helpful, food is always first class and accommodation is very comfortable, clean and overall hotel feels welcoming. WiFi was free, no issues with parking, easy location to get to.

Was this review helpful? Yes 1
Andrew_MacLachlan, General Manager at BEST WESTERN Calcot Hotel, responded to this review

Dear Roger, Thanks for taking the time to leave a review about your experiences with our hotel, for both stay over and conferences. It's always good to know that we are meeting expectations of our guests, and that we must be doing something correctly if you use us often. Carl Moore Assistant Manager More 

haifa, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2015

I always seek out a Best Western when I travel, and this one was very satisfactory, as usual. The prices at this location are excellent. The in-house restaurant was fine quality. The room was spatial and comfortable.

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Andrew_MacLachlan, Assistant Mananger at BEST WESTERN Calcot Hotel, responded to this review

Hi Yakov, Thank you for taking the time to write a review. We're happy to see that your a loyal Best Western member, and I'm very pleased that we met all your expectations during you stay. We hope to see you again soon. Carl Moore Assistant Manager More 

Berkshire
Contributor
17 reviews 17 reviews
15 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed February 21, 2015

Not up to the standard of previous years. Not enough staff so service was slow .Crammed into smaller room - so dance floor was virtually non existent. Food was also not up to the usual standard. Left early as not really a romantic evening.

Was this review helpful? Yes 1
Andrew_MacLachlan, General Manager at BEST WESTERN Calcot Hotel, responded to this review

Thank you for taking the time and trouble in leaving your review. I was disappointed to learn of your experiences as no negative comments were received on the evening and only positive feedback given by other guests. This function was published to run in the Wyborn Suite which is the smaller of the two rooms that we run functions in.... More 

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