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All 5 Skokie hotels

Extended Stay America - Chicago - Skokie

2.5 of 5 Hotel   |   5211 Old Orchard Road, Skokie, IL 60077
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Extended Stay America - Chicago - Skokie
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Ranked #3 of 5 hotels in Skokie
A recent review
4 of 5 stars reviewed 1 week ago
Room508 The Great Commonwealth of Va
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45 people have reviewed this hotel

Traveler rating
    17
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    6
    6
    5
See reviews for
14
9
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
The Great Commonwealth of Va
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are newly remodeled and immaculate! There wasn't even a crumb on the stove! Patrick was very helpful checking us in. Very close to lots of restaurants and shopping and very easy to get in and out of Chicago. A wise choice!

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Skokie, responded to this review

Thank you for posting a glowing review. I’m happy to hear that you enjoyed our hotel’s new look, convenient location and friendly staff, especially Patrick. Thank you for choosing Extended Stay Hotels. We look forward to providing you with another comfortable stay in the future. More

Campbellsville, Kentucky
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 9, 2014

My first few days have been fabulous. They keep coffee out in the lobby. All the rooms have been remodeled and have fresh paint and furniture. Very helpful staff with faxing and services. As good as it gets with ESA.

Was this review helpful? Yes
Abingdon, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2014

Arrived and checked in late. Patrick was very accommodating and helpful. My family love the room especially the kitchen. I was able to cook breakfast for them, feels like home. It was also a nice touch that there is a little recipe book in the kitchen. We were there for business and the free WI-FI is a great deal. Hubby... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Skokie, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you found our staff, especially Patrick, to be accommodating and helpful. As well, it’s great to hear that you enjoyed our free Wi-Fi and your fully equipped kitchen. Still, I apologize for the maintenance issues you encountered during your stay. I will be... More

Everett, Washington
1 review
3 of 5 stars Reviewed October 15, 2013

Staff very friendly and helpful. Not convenient for mass transit. I used earplugs as fridge was very noisy. Pillows terrible. The room was very warm at night; apparently the cooler didn't keep working at night. Kitchen is bare bones. You need to supply EVERYTHING except dishes. My unit had a leaky freezer which deposited standing water in fridge and on... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Skokie, responded to this review

The staff and I read your comments about your stay with us. I sincerely apologize that you had an unpleasant experience with our staff and your accommodations. As the hotel manager, I can assure you that I have met with our staff members to address your concerns about the pillows, air conditioning unit and the available kitchen amenities in your... More

chicago
2 reviews
5 of 5 stars Reviewed October 10, 2013

We have stayed in several extended stay hotels in chicago. Skokie has the best extended stay in chicago, illinois considering a combination of location, security, proximity to amenities and attractions, reception and proximity to downtown etc We stayed here from sept 9 to oct1, 2013 This hotel offers the best value if you are staying long and you want to... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Skokie, responded to this review

Thank you so much for your glowing review of our service and staff. In addition to a clean hotel, we always strive to provide the highest level of hospitality to all of our guests. I am very happy to hear that our service exceeded your expectations. We hope to see you again at Extended Stay Skokie in the near future.... More

Abingdon, Maryland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 25, 2013

When we arrived, we were placed in a queen sized room instead of the King size we paid for. We were moved when we informed the staff. We had to wait while our room was cleaned. The furniture was a little old but functional. The room was well cleaned and the decorations nice. The carpeting and flooring looked new. Loved... More

Was this review helpful? Yes 1
Toledo
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2013

I enjoyed my stay with a few exceptions. I think they could have provided more breakfast options and was expecting at least that the towels would be exchanged for new. It was clean and very close to the mall so the options for eating and entertainment were great. Easy to get to.

Was this review helpful? Yes 1
Fairhope, Alabama
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 29, 2013

Excellent location. Staff average. Room was good with mini kitchen. The hotel is touted as non smoking , but we could really tell that this was not the case. We could really smell cigarette smoke in the room and when we got home our clothes smelled like cigarettes and even our ice chest did.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Chicago - Skokie, responded to this review

Thank you for your taking the time to provide a review of your recent stay at our hotel. It is great to know that you liked our hotel's location and enjoyed your room, especially the kitchen which is included. Still, I am sorry to hear that your room had a smoke odor. In response to this feedback, we will work... More

Chicago, Illinois
Top Contributor
67 reviews 67 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 26, 2013

Room had chipped walls down to the wallboard, smelled awful, wet carpeting and no one at the dark front desk. We arrived around midnight to a dark front desk. I had to call the front desk and finally a young man emerged from a door behind the front desk that seemed to be the laundry room. He acted as if... More

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Chicago - Skokie, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for the poor room conditions and for the lack of attention from one of our staff members. To uphold our company's high standards, I am working with the housekeeping staff to improve our cleaning procedures and coaching the... More

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Tinley Park, Illinois
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 25, 2013

We stayed at extended stay for the night of July 20 - 21. When we checked in to our room we found blood on the sheets. (In fact we took pictures of the sheets). When we complained the front desk said they would have the cleaning sheets. We come back later in the night only to find that our sheets... More

Was this review helpful? Yes 4

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Additional Information about Extended Stay America - Chicago - Skokie

Also Known As:
Extended Stayamerica Chicago-Skokie Hotel Skokie
Extended Stayamerica Chicago-Skokie Hotel
Extended Stay Skokie
Extended Stay America Skokie
Skokie Extended Stay
Address: 5211 Old Orchard Road, Skokie, IL 60077
Phone Number:
Location: United States > Illinois > Skokie
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Skokie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Chicago - Skokie 2.5*
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