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All 5 Skokie hotels

Holiday Inn Chicago North Shore (Skokie)

3.0 of 5 Hotel   |   5300 West Touhy Ave, Skokie, IL 60077
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Ranked #3 of 5 Hotels in Skokie
A recent review
3 of 5 stars reviewed 2 weeks ago
working4food Columbia, South Carolina
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316 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Columbia, South Carolina
Contributor
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was very disappointed in this facility. The room I had looked like a motel room. Poor lighting, terrible TV reception and a bathroom that needed to be overhauled. It wasn't dirty but was extremely dated looking and in need of an upgrade. Maybe it was just my room but I won't be trying this propery again to find out.

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Thank you for taking the time to convey your comments regarding your recent experience with us. Your candid comments and feedback are greatly appreciated. I am sorry that your experience with with room condition was less than you expected. We strive to ensure that every guest experience to their utmost satisfaction, and it is obvious we... More

TX
Top Contributor
55 reviews 55 reviews
52 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, free parking. Plenty of shopping and restaurants within walking distance. I was in an updated tower room which was really nice, spacious and comfortable. Large bathroom. The hotel is older but well maintained and has a spacious indoor layout for the Lobby, restaurant, business center and pool. The general manager and front desk staff were very professional and... More

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Thank you for your kind review of our hotel on Trip Advisor Website. I was pleased to see that you enjoyed your stay with us and found our leisure facilities to your liking. I was especially pleased with your comments about our associates that they made you feel welcome and well taken care of. I hope... More

Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

Had a great experience staying here. The service was good, food was available, restaurants were nearby. The amenities including convenience store, gym area, front desk service, were all very clean, usable. The banquet halls were gorgeous. The ac worked as well. The stair and elevator access were convenient. Hotel was clean, friendly, convenient, and affordable!

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Thank you for taking the time to convey your comments regarding your recent experience with us. We are glad you enjoyed your stay with us. I was especially pleased with your comments about our facilities and our services. I hope we will have the pleasure of receiving you again in the future. Sincerely, Mirza More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 10, 2014

This place is really old and dated and need of an upgrade. I was put in a room with the window facing the "Holidome" indoor pool area so I had no natural light in my room and it was dark and gloomy. The first night it was pretty noisy as a family was playing in the pool and the voices... More

Was this review helpful? Yes 2
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, We are very apologetic that your stay did not meet your expectations. We strive to provide an exceptional stay for all of our guests. I will ensure that proper support will be given in the future. Again accept my apology and give us another chance. Sincerely, Mirza More

Newport Beach, California
Top Contributor
50 reviews 50 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 22, 2014

this is great hotel for those visitors to chicago who want instead of the downtown hotel that will be twice as expensive and charge a small fortune for parking.it is conveniently located equal distance between ohare airport and downtown chicago.in the morning there a great breakfast restaurant or for the real money watchers, a mcdonalds. my wife is chinese and... More

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, I am very pleased to read that you enjoyed your stay with us and that our facilities and service levels delivered on the on the Holiday Inn promise. I hope to have the pleasure of welcome you again in the future. Respectfully, Mirza More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 19, 2014

I got this hotel through hotwire's secret deal and am not too impressed. From the outside, one would assume that this is a good hotel. However upon entering your room you will quickly realize that the hotel is in dire need of a remodel. The beds are way too hard, the furniture is old and damaged, and the rugs are... More

Was this review helpful? Yes 2
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, I like to thank you for sharing your concerns with us regards to your experience. I am sorry that your experience with our facility was less than you expected. We strive to ensure to ensure every guest experience to their utmost satisfaction, and it is obvious we did not meet those expectations. I will ensure proper... More

Contributor
18 reviews 18 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 17, 2014

I have stayed in many Holiday Inns and this one did not measure up in a couple of areas. Firstly, and this is a deal breaker for me, the bed was very uncomfortable. Secondly, we were on the backside of the hotel and the hotel is really showing its age, the ceilings were cracked in the bathroom and bedroom area.... More

Was this review helpful? Yes 4
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Thank you for taking the time to write the review on Trip Advisor website. I will share your positive comments about our associates and negative comments about regarding beds in your room. I assure you this problem has been corrected. We will look forward to welcoming you back again in the near future. Sincerely, Mirza More

1 review
5 of 5 stars Reviewed September 7, 2014

Some friends and I stayed at the Hotel during a four day visit from Toronto, On to watch the Jays play the Sox and see the Cubs too. Hotel staff was very kind and helpful we had a great stay. At the end of our trip I purchased some items from the gift shop to bring home for the family,... More

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear TripAdvisor Member, Thank you for your great comments about our staff member Kaley Tomeski for her outstanding customer service. We are glad that you enjoyed your stay with us. We look forward to having you back soon in the near future. Sincerely, Mirza More

North Aurora, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2014

No air conditioning the first night. Someone came and claimed to have fixed it but it stopped working 2 hours late at midnight. The room was questionable. There was water damage on the wall by the window. They did change my room the next day, but offered no assistance in making that change.

Was this review helpful? Yes 1
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Thank you for your feedback on your stay with us . I am sorry to hear that you were disappointed with your stay. Rest assured that I have reviewed your comments with our staff members so that we can cure the deficiencies outlined in your review. Thanks again for your comments. We truly appreciate your patronage.... More

Collinsville, Illinois
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 2, 2014

We spend 4 nights at the Holiday Inn Chicago North Shore. The staff was wonderful and helpful. When I checked in the clerk showed me where the elevator was, the pool, the exercise room etc. The rooms were not large but very clean and well maintained for an older hotel. The beds and pillows were great. Would stay there again

Was this review helpful? Yes 1
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Thank you for sharing your feedback with us and that our facilities and service levels delivered on the Holiday Inn promise. I hope we will have the pleasure of welcoming you back in the near future and remain at your disposal for any assistance you may require. Thank you and warm regards, Mirza More

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Additional Information about Holiday Inn Chicago North Shore (Skokie)

Address: 5300 West Touhy Ave, Skokie, IL 60077
Phone Number:
Location: United States > Illinois > Skokie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago North Shore (Skokie) 3*
Number of rooms: 264
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Also Known As:
Holiday Inn Chicago North Shore Skokie Hotel Skokie
Holiday Inn North Shore
Holiday Inn Skokie
Skokie Holiday Inn

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