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Holiday Inn Chicago North Shore (Skokie)

3.0 of 5
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5300 West Touhy Ave, Skokie, IL 60077
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Holiday Inn Chicago North Shore (Skokie)
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Ranked #3 of 5 Hotels in Skokie
A recent review
5 of 5 stars reviewed 1 week ago
Jakehunter
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381 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago, Illinois
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I was relocated here from another hotel due to "unforseen" circumstances. On the plus side, it was better than sleeping in my car. The hotel appears very old and battered. The layout is confusing and the room I had was in rough shape. It just felt "icky." It's supposed to be a non-smoking floor (hotel?) and upon arrival, the guest... More 

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Tega Cay, South Carolina
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 1 week ago

First of all the location was perfect for my trip. The room was a decent size, but it was quite dated and the bathroom didn't seem all that clean. The light blocking curtain was torn and did not completely cover the window. The restaurant was overpriced for the quality of food served. They offered a breakfast buffet, but it was... More 

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Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for taking the time to detail your recent experience with us. We are sorry to read that this stay was less tthan satisfactory for you on certain aspects. Please be assured that your comments are well taken and will improve the services. Despite your somewhat negative experience we do hope to be able to welcome you... More 

Travelers are raving about these Skokie hotels

5 of 5 stars Reviewed 1 week ago

I was in Bar Louie tonight for dinner. Everhing was going great except I realized one of the items I ordered was missing. I mentioned it to my server Rebecca and instead of making any excuses she acknowledged her mistake. I am normally used to hearing excuses in situations like this. Yet this was straight and honest. She gave me... More 

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear IHG Member, Thank you for your review. We are pleased that our Bar Louie team member was able to contribute a positive experience at the bar. We are so glad you were able to experience and enjoy Holiday Inn hospitality. We hope to see you return soon. Warm Regards, Mirza Baig GM More 

Cleveland, United States
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We went to Chicago to visit our adult kids. This Holiday Inn was between them so the location seemed good. The room was average, but we were fine with that. The problem was that the fire alarm went off for a few seconds the morning we were going to leave. We checked the hallway. No people out of rooms. We... More 

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for taking the time to share your experience during your stay with us. It is disappointing to learn that we have failed to provide a satisfying experience and we would like to extend our sincere apologies. The alarm issue is noticed and we will take action about it. Thank you for sharing your insights with us... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had better service here than during stays at much fancier hotels. In customer service everyone from cleaning staff to management to staff at Bar Louie at this hotel was pleasant, helpful, efficient and there was a clear attitude of teamwork amongst the employees, particularly at Bar Louie. We were very pleasantly surprised. My mother and I stayed for five... More 

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for choosing to stay at the Holiday Inn Skokie and for taking the time to post your review on Trip Advisor. I am glad to know that you enjoyed your stay with us. I am especially pleased with your positive comments about our service in Bar Louie and other facilities. We hope to see you in... More 

Hartford, Wisconsin
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There have clearly been a lot of renovations to this hotel. But, it's a close drive do downtown. The bar is open late and serves food past midnight. And, at the price we paid for it, we were really happy for what we paid for, what was essentially was a place to sleep after a concert downtown. And, the staff... More 

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Thank you forb taking the time to write your review on Trip Advisor and sharing your experience. The reviews we receive from all our guests are very valuable as they give us a true in-site on the service we are providing. I wish to thank you for your kind words regarding our team and look forward... More 

Seattle, Washington
1 review
4 of 5 stars Reviewed 2 weeks ago

I came to bar louie with some friends and we had a server whose name was danielle who was amazing.We also liked the food alot it was decent portions for the price we paid, but it was also well cooked. We will definitely come again when we are back in the area.

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for your kind comments in reference to Bar Louie service. We are delighted that we met your expectations and you had a satisfying experience in Bar Louie. We look forward to connecting with you again in the near future. Mirza Baig GM More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Great service from the word go. Rebecca was awesome at the bar. Awesome atmosphere and nice people. Made the trip from Dallas a great one. Can't wait until I get to come back here. And met some great people from the north.

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for sharing your review about your stay on Trip Advisor. We are happy to know that you had a enjoyable stay. Thank you for complementing about our our facilities and the services rendered by our team members. We place great value with our loyal clients and it has been pleasure to serve you. We will welcome... More 

St. Petersburg, Florida
Level Contributor
202 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We are very happy with our stay at this location in Skokie. Trying to find anywhere in downtown Chicago takes a huge bite out of your wallet as parking can run between $40 to $70 a day on top of your hotel rate. With free parking and only 10 miles from downtown it's worth it to stay here. There's a... More 

Was this review helpful? Yes 1
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for your great comments about our hotel. We are glad you enjoyed your stay with us and we were able to meet your expectations. I am also happy to hear that the staff was very helpful during your stay. We will be glad to receive you again in the near future. Warm Regards, Mirza Baig GM More 

Vancouver, Washington
2 reviews
5 of 5 stars Reviewed 3 weeks ago

They have a lovely restaurant on site and everything we had was excellent. We asked to be away from the pool so we had a nice room down a very quiet hall. The bus line goes right buy the hotel so very convenient once we learned the schedule. There are quite a few stores very close by and easy to... More 

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for your kind review on Trip Advisor. I was pleased to read that you enjoyed your stay with us. I was especially pleased with your comments about our associates that they made you feel welcome and well taken care of. I hope that we will have the pleasure of welcoming you again in the near future.... More 

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