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Holiday Inn Chicago North Shore (Skokie)

3.0 of 5
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5300 West Touhy Ave, Skokie, IL 60077
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Holiday Inn Chicago North Shore (Skokie)
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Ranked #3 of 5 Hotels in Skokie
A recent review
3 of 5 stars reviewed 4 days ago
UkieDad Hamlin, Texas
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355 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hamlin, Texas
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It's clear that this hotel was once a standard 1960's Holiday Inn that was an "outdoor" motel, and that it was enclosed to update it. The rooms still have the all-glass front wall, which does nothing to kill the sound from the hallway. Additionally, it was impossible to get the room dark enough to sleep, with light leaking in from... More 

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Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for taking the time to convey your comments regarding your recent stay with us. We certainly worked hard to ensure our guests receive the best service we can provide each and every day. We are pleased with your comments about our staff, we regret to know the inconvenience of the guest room have caused you. We... More 

OTC Bar and Grill
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here over the weekend and the rooms and hotel were clean and well taken care of but the restaurant is my only complaint. They had a sign when you walk in that said seat yourself and both times I went in there it literally took 15 minutes before someone came over to wait on me. I don't know... More 

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Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We are sorry to read that your experience with resataurant was less than satisfactory. Reference to the restaurant service please be assured that your comments are shared with Bar Louie manager and the team in order to improve the services. Despite your negative experience in Bar... More 

Sugar Land, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel in April and was very impressed with the customer service from a gentleman named Jose. He was very tentative and helped me with all of my needs. Thank you very much for the amazing hospitality Jose!

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Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear guest, Thank you for your kind review of our hotel on Trip Advisor. I was pleased to see that you enjoyed your stay with us and found our front desk service to your liking. I was especially pleased with your comments about our front desk associate Jose and the fact that he made you feel welcome and well taken... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is a place that seems to be trying, but they have a lot to overcome. They are sandwiched in-between 2 areas with high crime, without a safety net in place. No security what so ever. Our vehicle, while parked in the Holiday Inn lot, was tampered with in broad daylight in an attempt to steal the tires. Damage, major... More 

Was this review helpful? Yes 1
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for taking the time to detail your recent experience with us. We are sorry that this stay was less than satisfactory for you. Please be assured that your comments are shared with our team in order to improve the services. We strive to ensure that every guest experience to their utmost satisfaction, and it obvious that... More 

Travelers are raving about these Skokie hotels

1 review
5 of 5 stars Reviewed 3 weeks ago

I have been stopping into this location a few times a week with the intention of having an extensive liquor selection, excellent food and great service after work. It is my opinion as a former bar industry professional of 7+ years that this location does not disappoint in any regard. I would personally like to thank Bre for welcoming me... More 

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Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Thank you for your positive review on Trip Advisor website. We strive to provide personal service to our guests and I will be sure to share your positive comments with the staff members you mentioned in your review. We look forward to welcoming you back in the near future. Sincerely, Mirza Baig GM More 

San Antonio
Top Contributor
70 reviews 70 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a nice hotel. Big enough for a convention or a wedding but with the intimate feel of a smaller boutique hotel. Every staff member that I interacted with at the hotel made me feel though I was the most important guest there. Wish I could name them all but don't have the space. Great customer service makes a... More 

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Thank you for taking the time to review our Bar Louie service. We are glad that you enjoyed the service delivered by Bar Louie associates. I will be sure to share your positive comments with the staff members you mentioned in your review. Thanks again for letting us know that we did a good job and... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Recently stayed at this hotel for two nights. Desk staff was very helpful.We were given a king in on the second floor of the tower. Was told this was the quite area. Room was clean and nice. However, the outlet in the bath did not work. Reported it, but it was not repaired during our stay. There is an air... More 

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Than you for taking the time to detail your experience with us. We are sorry to read that this stay was less than satisfactory for you on certain aspects. Reference the reception please be assured that your comments are shared with our team to improve our services. Despite your somewhat negative experience we do hope to... More 

Stafford, NY
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 18, 2015

Pros: very friendly and helpful staff, clean rooms, comfortable beds, excellent catered food, good conference rooms with A/V equipment. Cons: feels a little dated, the wifi is decent for many applications but not well suited for Netflix or videoconferences.

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for sharing the feedback of your recent stay on Trip Advisor. I was pleased to read that you enjoyed your time with us and found our associates to be welcoming and very attentive. I do hope that we will have the pleasure of welcoming you again in the future. Warm Regards, Mirza Baig GM More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed April 13, 2015

great stay made even better by restaurant staff Louis and Rebecca. Im going to stay here again thanks for the great service these are the best bartenders they have. The rooms are good the best in the kings tower . All in all a good place to stay .

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Trip Advisor Member, Thank you for sharing your feedback on Trip advisor website. I am pleased to read that you enjoyed your stay with us and found our facilities and service level at the restaurant on the Holiday Inn promise. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely, Mirza... More 

Detroit, Michigan
2 reviews
2 of 5 stars Reviewed April 11, 2015

There were about 50 of us attending a conference for a certification exam review course for physicians. We were in the conference room by front desk for 11 hours daily. There was a sign outside door that read "quiet, meeting in progress," but no one followed these instructions. There were a few Easter conventions happening as well that were so... More 

Was this review helpful? Yes
Mirza B, General Manager at Holiday Inn Chicago North Shore (Skokie), responded to this review

Dear Guest, Thank you for staying at the Holiday Inn Skokie and taking the time to write the review. I am disappointed to hear that you had a bad experience at the hotel. We strive to ensure every guest experience to their utmost satisfaction, and it is obvious we did not meet those expectations. I will ensure that proper supprt... More 

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