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Holiday Inn Express Hotel Shiloh /O'Fallon

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3396 Green Mount Crossing Dr, Shiloh, IL 62269
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146 Reviews from our TripAdvisor Community

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Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 27, 2015

Stayed here after seeing a Cardinals game, close proximity to the Redbird Express, to travel is easy. Very quiet area, rooms clean, staff was friendly. Breakfast in morning was good, WIFI was good. Will stay again when back in area.

Helpful?
Thank Z8259ZAdanielc
Tampa, Florida
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 10, 2015

Traveled through and stayed at this hotel stayed in the queen bed suite and loved it. The room has plenty of walking room, WIFI was on point! Got to love friendly service from the staff. The breakfast was great.

Helpful?
Thank Jamie W
East Saint Louis, Illinois
1 review
4 of 5 stars Reviewed November 2, 2015

This was a first time stay...Rooms were clean and well maintained. The front desk attendant Shatara was very helpful and attentive to me and my daughter during our stay. Definitely on the list of staying again.

Helpful?
Thank Kenneth C
Ashburn, Virginia
Level Contributor
165 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed October 31, 2015 via mobile

Spent 2 nights here recently. Great location for work around Scott AFB and a whole lot of places to eat to include the excellent market a block away. As an IHG Spire received a room upgrade to a larger King. Room was op-to-date and very clean. The water pressure is off the chart, almost too much pressure. Toilet was SLOW... More 

Helpful?
Thank Bill L
Mt. Albert, Ontario
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed October 25, 2015 via mobile

Stayed one night on business. The staff were very friendly and attentive, but they can't compensate for the condition of the hotel. I can't tell how old it is, but the place has a tired, worn out feel. The location suited my purposes, but it is somewhat out of the way. My biggest complaint however was the noise. Even with... More 

Helpful?
Thank Madsim
Tara R, General Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Madsim, Thank you for the great words about our staff. We are glad to hear that they were able to accommodate your needs while you were here. We are sorry to hear the noise from the traffic made it uncomfortable for your night's sleep. We do have rooms on the Target side that is quieter away from the highway traffic... More 

Grayville, Illinois
Level Contributor
3 reviews
4 of 5 stars Reviewed October 25, 2015

This was the second time we stayed here and was pleased both times. Front desk was amazing as well as the lady that was in charge of the breakfast. The beds are soooo comfy. The only downfall was the noise from the interstate but I'm sure if there are other rooms available they would gladly move you. We will definitely... More 

Helpful?
Thank Lisamfluty16
Knoxville, Tennessee
Level Contributor
627 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
5 of 5 stars Reviewed September 25, 2015

Easy access to highway in round about roads behind Target. Friendly front desk staff. Comfortable room. Clean. Comfy bed and pillows meant a good night's rest. Usual institutionalized free breakfast. Nice rest stop on our road trip. Will stop here again.

Helpful?
Thank Knox10SC
Tara R, General Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Knox10SC, Thank you for taking the time to let us know how our staff did while you were here at the holiday Inn Express. We are glad to hear the beds and pillows made your night stay while with us. We look forward to seeing you the next time you are traveling through the area. Tara R General Manager More 

Savoy, IL
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 7, 2015

I stay at a lot of Holiday Inn Express hotels, so I write these reviews in comparison to the others. Overall it was a good stay, but also overall just average. Not an old property, but also not a new one. Everything was clean and up to date enough. However, the king mattress in our room was in poor shape.... More 

Helpful?
Thank illini_razorback
Tara R, General Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

illini_razorback, Thank you for taking the time to let us know how we are doing. Please accept our apologies on the mattress comfort, mattress comfort is one of the things that is an individual preference and we are sorry that ours did not meet your needs while staying with us. We are glad to hear that the stay and breakfast... More 

WAUKEE
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 3, 2015 via mobile

The room was clean which is nice. Front desk employees did a great job meeting our needs. Breakfast in the morning was good with a nice variety. The breakfast attendant, I think his name is Jake was awesome! Worked hard to make sure needs were met. Only issue was the hallways smelled really bad. Our floor said non-smoking but it... More 

Helpful?
Thank PAUL B
Blair
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 1, 2015

It was late when we arrived and were extremely tired. The front desk clerk (can not remember her name) was amazing. The phone was ringing off the hook and she actual took care of the person standing in front of her (me). When we were at a stopping point she excused herself and answered the phone. The room was clean... More 

Helpful?
Thank Pamela S
Tara R, General Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Pamela S, As a valued guest and as a hotel who continues to strive for 100% Guest Satisfaction we carefully review and take very seriously the feedback from all reviews. We are glad to hear that when you arrived our front desk agent was able to take care of all your needs. We appreciate you assisting us in making this... More 

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