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All 1 Shiloh hotels

Holiday Inn Express Hotel Shiloh /O'Fallon

2.5 of 5 Hotel   |   3396 Green Mount Crossing Dr, Shiloh, IL 62269
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Ranked #1 of 1 Hotels in Shiloh
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
crudd49 Charlotte, North Carolina
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127 reviews from our community

Traveler rating
    65
    32
    16
    7
    7
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42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Was nothing to write home about. Nosey due to interstate which is expected from location. Parking lot had alot of dark spaces which worries me when traveling for safety. Room was incredibly warm. Pillows were way to soft to be supportive. Shower could use a good scrubbing and less powerful showerhead. Gym was pretty standard. Breakfast was standard of holiday... More 

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Tara R, General Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Crudd49, As a valued guest and a hotel that continues to strive for 100% Guest Satisfaction we carefully review and take very seriously all feedback. We understand that you time is valuable and want to "Thank you" for taking the time to let us know your thoughts on the hotel. Please accept our sincere apology on all the inconveniences that... More 

Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped here overnight on our way to Tennessee. The hotel was clean and quiet and we slept comfortably. It is very close to many restaurants and stores if you need to stop and eat dinner or grab breakfast before heading on the road again.

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Tara R, General Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Thank for taking the time to write a review on our hotel on your stop over to TN. We are happy to hear that you where able to relax before getting on the road to your final destination and we look forward to the next time you are on a stop over. More 

Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

came into town or the Thanksgiving Holiday and stayed a week here. The entire staff, front desk, breakfast person and cleaning service were just AWESOME! The hotel was busy but quite. The pool area was great and my grandchild along with other children there had a great time. The rooms were very spacious and clean. There are several restaurants near... More 

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Tara R, General Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Thank you for your review, we are happy to hear that your entire family was able to stay and relax at our hotel during the Thanksgiving Holiday. We look forward to seeing you the next time you are in the area More 

Conway, Arkansas
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

it seems that lately the only reviews I write are for Holiday Inns. Here is another good one. I have never stayed in a bad one. They all seem to be the same. Nice staff at this one. I always recommend Holiday Inn Express for price and quality.

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North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed September 1, 2014

I fell completely in love with this entire area..The hotel was superb and in a great location..This was my first time visiting Illinois. We stopped here for two days traveling to Minneapolis..We also came back on our way back to NC. This hotel and area made a lasting impression on us and we hope to move our this way..

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Tara R, General Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

L2Johnson, Thank you for taking the time for your review. We are glad to hear that for the first time being in our area we have given you such a great impression, and are delighted to see that both your stays with us where what you expected. We look forward to you coming back to our area and staying with... More 

Gladstone, Missouri, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 10, 2014

We checked into our room and noticed after about a half hour, that it felt very muggy or wet in the room. The bed sheets, pillows all were almost damp. We tried to adjust the air conditioning, but it didn't help. A call to the desk only suggested we do the air conditioning thing. Another issue was, they list rooms... More 

Was this review helpful? Yes
Tara R, General Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Thank you MikeB52_12 for your review, we understand that your time is valuable and appreciate all feedback. Please accept our apologies and we have made maintenance and housekeeping aware of the problem of the room feeling damp and are working diligently to correct this issue so that it does not happen again. We hope that this will not affect your... More 

Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 6, 2014

While I was pleased with the room and the kindness of the overnight desk clerk....I was thoroughly upset about having my credit card stolen out of my room. I left for an event on Saturday and realized I left my credit card on the desk in my hotel room (I had just used it that morning for the vending machine... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Dear 137franc, Thank you for your review regarding your recent stay at Holiday Inn Express & Suites O'Fallon Shiloh, IL. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing... More 

US
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 4, 2014

This is a terrific family hotel - love their mini suites with 2 queens & sofa sleeper! Pool & whirlpool were great warm temperature. Breakfast buffet was plentiful and inviting. My favorite is the warm cinnamon rolls! They were kind enough to offer a tray when I asked to bring some breakfast to sleeping family members. This breakfast space is... More 

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Denver, Colorado
Top Contributor
57 reviews 57 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 17, 2014

From the map this hotel looked a lot closer to the Gateway Arch in St. Louis -- I was frustrated that it seemed so far from downtown -- but the nice desk agent / Manager assured me it was only 20+ minutes and he was right - even with construction (this was a Tuesday morning). For the price, this was... More 

Was this review helpful? Yes
Tara R, General Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Dear CONearNative1, Thank you for your recent review regarding your stay at Holiday Inn Express. As a valued guest and as a hotel who continues to strive for 100% Guest Satisfaction we carefully review and take very seriously the feedback from guests. We understand your time is valuable and want to “Thank you” in advance for taking the time to... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 5, 2014

We were a large robotics team and rented 21 rooms (2 Queen beds, non-smoking) for 4 nights in April 2014. As we were driving to the hotel from another state, Ashley Schmidt, group sales, called me to let me know our rooms were ready and to ask if we needed anything else upon arrival. When we arrived, 12 of the... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Dear Becky B, Thank you for taking the time to share your experience with us. It is disappointing to hear that we were not able to meet your expectations during your recent stay. We would love to have the opportunity to discuss your concerns in further details. I have sent you a private message to get additional information regarding you... More 

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Additional Information about Holiday Inn Express Hotel Shiloh /O'Fallon

Address: 3396 Green Mount Crossing Dr, Shiloh, IL 62269
Phone Number:
Location: United States > Illinois > Shiloh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel Shiloh /O'Fallon 2.5*
Number of rooms: 59
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Also Known As:
Holiday Inn Shiloh
Shiloh Holiday Inn
Holiday Inn Express Shiloh

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