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All 1 Shiloh hotels

Holiday Inn Express Hotel Shiloh /O'Fallon

2.5 of 5 Hotel   |   3396 Green Mount Crossing Dr, Shiloh, IL 62269
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80%
Ranked #1 of 1 hotels in Shiloh
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 17, 2014
mistybrown7 Canton, Illinois
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115 people have reviewed this hotel

Traveler rating
    62
    29
    11
    7
    6
See reviews for
37
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35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Canton, Illinois
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014 via mobile

We stayed over Valentines Day weekend. They staff was very friendly. Quite possibly the best hotel breakfast we've had! The only complaint we had was the pool, hot tub and exercise room were under construction and we didn't know until we checked in. Other then that we had a wonderful stay!

Was this review helpful? Yes 1
Chicago, Illinois
Top Contributor
85 reviews 85 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 27, 2013

There are never any unpleasant surprises here. This time, we got outstanding service from Jake, a service-oriented, efficient young man who managed breakfast. This property is why we usually stay at HIE when we're at a chain--decent food, clean rooms, hassle-free wi-fi, and friendly staff.

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Kingsport, Tennessee
Top Contributor
146 reviews 146 reviews
46 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 28, 2013

The good thing about this property is that it is close to shopping and handy to Interstate 64. The possible bad thing about this property is its proximity to the Interstate. Fortunately, I requested a room in the "back" of the motel which kept me from the noise of the Interstate highway. The front desk lady was very accommodating in... More

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Arlington, Virginia
Contributor
18 reviews 18 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed November 20, 2013

I stayed here for one night,. There is absolutely no sound proofing in the entire building. I heard the highway, people in the hallway, and my neighbor's snoring and TV all night--I don't mean I heard the hum of the TV, I heard every single word. The carpet was dirty and stained to the point that I was scared to... More

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Kent A, Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Dear b2b0813, Thank you for choosing our hotel for your stay. I am very sorry that we did not provide you the hotel experience you deserve. It is our goal to make sure all of our guests are 100% satisfied with their stay. I would love the opportunity to speak with you more about your stay so I can learn... More

Miami, Florida
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 22, 2013

We stayed here one night while traveling cross country. The front desk staff was very friendly and informative. Our room was very clean. I was a little disappointed with the breakfast but that was more of a personal thing as I am very picky, but the cinnamon rolls were delicious! Made up for the rest of it.

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Pendleton, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2013

Let start by saying I love staying at Holiday inn express. This Holiday inn was in a great location, tons of shopping and foods places within walking distance. The place was really clean, the employee was super nice. The room was very clean and very Big. One of the main reasons I stay at Holiday inns is because of the... More

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Senior Contributor
33 reviews 33 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 16, 2013

This hotel is good location for O'Fallon/Shiloh; kind of off the normal flow of traffic, near the interstate, tucked back through a shopping area. The bathroom had a lot of mildew around the shower and on the ceiling and wallpaper was peeling up. Nice water pressure with oversized shower heard. A little extra time by the staff to clean and... More

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Nicole B, Director of Sales at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Dear Irishrover1019, Thank you for taking time to review our hotel. We were happy to hear that overall you had a good stay with us. Our goal is to provide excellent service with an excellent product. Your comments will help us address some bathroom cleaning areas along with maintaining the wallpaper. We hope that when you are back in the... More

Vancouver, Washington
Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 1, 2013

My husband and I stayed one night here while driving cross country. We had a fabulous experience! There were nearby shops and restaurants ( which I did have to run in to Target to get ice as the little league teams had overtaxed all the ice makers at the hotel!) Breakfast was standard fare. The room was clean and beautiful!... More

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1 review
5 of 5 stars Reviewed July 12, 2013 via mobile

Thanks for everything. From check in to your breakfast.....I think it was great. Glad we stayed. We will be back in August. Love the indoor pool for my kids. Location perfect off highway and shopping. Who can complain about that. Love that mirror in your lobby. You made us feel very welcome. Rooms clean and quiet.

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1 review
2 of 5 stars Reviewed July 9, 2013

The property is decent and convenient to amenities, BUT... I'd never stay at this property again because of the billing problems. I paid in advance online to get the discounted rate but I'm still getting duplicate charges for the same room. The hotel staff don't seem able to correct it or even understand how NOT to double-charge. I'm trying to... More

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Nicole B, Director of Sales at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Thank you for your feedback. Our goal is to provide excepitional service to each and every guest. Please accept my apologies regarding your billing concerns. I've passed along your feedback to the managers so that they can ensure all team members have been trained properly. More

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Additional Information about Holiday Inn Express Hotel Shiloh /O'Fallon

Also Known As:
Holiday Inn Shiloh
Shiloh Holiday Inn
Holiday Inn Express Shiloh
Address: 3396 Green Mount Crossing Dr, Shiloh, IL 62269
Phone Number:
Location: United States > Illinois > Shiloh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Shiloh
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel Shiloh /O'Fallon 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is conveniently located 3 miles West of Scott Air Force Base off of I-64 in Shiloh, Illinois. Just 20 minutes from Downtown St. Louis! With several restaurants and stores within walking distance, we're sure you'll love our hotel. Built with both the business and leisure traveler in mind, we offer everything you will need for a world class stay. All rooms are equipped with free wireless Internet access (guest must provide WiFi card) as well as a microwave and refrigerator. Our hotel offers services including the free Express Start Breakfast with hot items including our world-famous Cinnamon Rolls, and facilities such as an indoor pool, whirlpool, and fitness center. And, our conference room is perfect for your next meeting or family get together. Call us for more details. We are a short drive from many attractions ranging from the Gateway Arch in Downtown St. Louis to Our Lady of the Snows National Shrine to the World Shooting & Recreation Complex in Sparta, Illinois. We look forward to making a memorable experience for you and your family for years to come. ... more   less 
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