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All 1 Shiloh hotels

Holiday Inn Express Hotel Shiloh /O'Fallon

2.5 of 5 Hotel   |   3396 Green Mount Crossing Dr, Shiloh, IL 62269
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Ranked #1 of 1 Hotels in Shiloh
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 1, 2014
L2Johnson North Carolina
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123 reviews from our community

Traveler rating
    63
    31
    15
    7
    7
See reviews for
41
21
10
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed September 1, 2014

I fell completely in love with this entire area..The hotel was superb and in a great location..This was my first time visiting Illinois. We stopped here for two days traveling to Minneapolis..We also came back on our way back to NC. This hotel and area made a lasting impression on us and we hope to move our this way..

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Tara R, General Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

L2Johnson, Thank you for taking the time for your review. We are glad to hear that for the first time being in our area we have given you such a great impression, and are delighted to see that both your stays with us where what you expected. We look forward to you coming back to our area and staying with... More

Gladstone, Missouri, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 10, 2014

We checked into our room and noticed after about a half hour, that it felt very muggy or wet in the room. The bed sheets, pillows all were almost damp. We tried to adjust the air conditioning, but it didn't help. A call to the desk only suggested we do the air conditioning thing. Another issue was, they list rooms... More

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Tara R, General Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Thank you MikeB52_12 for your review, we understand that your time is valuable and appreciate all feedback. Please accept our apologies and we have made maintenance and housekeeping aware of the problem of the room feeling damp and are working diligently to correct this issue so that it does not happen again. We hope that this will not affect your... More

Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 6, 2014

While I was pleased with the room and the kindness of the overnight desk clerk....I was thoroughly upset about having my credit card stolen out of my room. I left for an event on Saturday and realized I left my credit card on the desk in my hotel room (I had just used it that morning for the vending machine... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Dear 137franc, Thank you for your review regarding your recent stay at Holiday Inn Express & Suites O'Fallon Shiloh, IL. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing... More

US
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 4, 2014

This is a terrific family hotel - love their mini suites with 2 queens & sofa sleeper! Pool & whirlpool were great warm temperature. Breakfast buffet was plentiful and inviting. My favorite is the warm cinnamon rolls! They were kind enough to offer a tray when I asked to bring some breakfast to sleeping family members. This breakfast space is... More

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Denver, Colorado
Top Contributor
53 reviews 53 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 17, 2014

From the map this hotel looked a lot closer to the Gateway Arch in St. Louis -- I was frustrated that it seemed so far from downtown -- but the nice desk agent / Manager assured me it was only 20+ minutes and he was right - even with construction (this was a Tuesday morning). For the price, this was... More

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Tara R, General Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Dear CONearNative1, Thank you for your recent review regarding your stay at Holiday Inn Express. As a valued guest and as a hotel who continues to strive for 100% Guest Satisfaction we carefully review and take very seriously the feedback from guests. We understand your time is valuable and want to “Thank you” in advance for taking the time to... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 5, 2014

We were a large robotics team and rented 21 rooms (2 Queen beds, non-smoking) for 4 nights in April 2014. As we were driving to the hotel from another state, Ashley Schmidt, group sales, called me to let me know our rooms were ready and to ask if we needed anything else upon arrival. When we arrived, 12 of the... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Dear Becky B, Thank you for taking the time to share your experience with us. It is disappointing to hear that we were not able to meet your expectations during your recent stay. We would love to have the opportunity to discuss your concerns in further details. I have sent you a private message to get additional information regarding you... More

Denton, Texas, United States
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 19, 2014

I sat in a disappointing room in Overland Park KS, yesterday, trying to figure out a place to reserve for my stay last night. Usually, when traveling alone, I stay at a Hampton Inn, but the one near here was charging $130 for AARP and I really think that's a bit steep. I hesitated to stay here because I read... More

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Mediapolis, IA
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 25, 2014

Overall a very nice property in typical Holiday Inn Express style. Good breakfast and clean, comfortable rooms. The pool and hot tub were filthy. Pool water was green with the bottom slimy. The hot tub stunk so bad that when you turned on the jets, it smelled like mildew and some other foul stench. Hopefully they have cleaned both before... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel Shiloh /O'Fallon, responded to this review

Dear Mepo_Chris, We appreciate you taking the time to write a review about our property. It’s good to know that you enjoyed our comfortable rooms, as well as the complimentary breakfast. On the other hand, it is regrettable that the condition of our pool and hot tub was a let down during your stay with us. Your concerns have been... More

Canton, Illinois
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2014 via mobile

We stayed over Valentines Day weekend. They staff was very friendly. Quite possibly the best hotel breakfast we've had! The only complaint we had was the pool, hot tub and exercise room were under construction and we didn't know until we checked in. Other then that we had a wonderful stay!

Was this review helpful? Yes 1
Chicago, Illinois
Top Contributor
101 reviews 101 reviews
31 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed December 27, 2013

There are never any unpleasant surprises here. This time, we got outstanding service from Jake, a service-oriented, efficient young man who managed breakfast. This property is why we usually stay at HIE when we're at a chain--decent food, clean rooms, hassle-free wi-fi, and friendly staff.

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Additional Information about Holiday Inn Express Hotel Shiloh /O'Fallon

Address: 3396 Green Mount Crossing Dr, Shiloh, IL 62269
Phone Number:
Location: United States > Illinois > Shiloh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel Shiloh /O'Fallon 2.5*
Number of rooms: 59
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Also Known As:
Holiday Inn Shiloh
Shiloh Holiday Inn
Holiday Inn Express Shiloh

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