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Candlewood Suites Chicago O'Hare

Certificate of Excellence
2.0 of 5
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4021 North Mannheim Road, Schiller Park, IL 60176
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Candlewood Suites Chicago O'Hare
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Ranked #2 of 9 Hotels in Schiller Park
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
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239 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Now I am wondering if they have monthly rental rates as I am looking to relocate to Chicago O'Hare and I need a place to stay until I get situated. I was there in June of 2013 (sorry your drop down menu on this site didn't go that far back) and I loved it there. I was very comfortable there... More 

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CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

Thanks so much for posting your Five Star review on Tripadvisor! It makes our day reading your comments and know that our guests find value and a great experience when choosing to stay with us. Our hotel does have monthly rates and we would be so honored to have you back at our hotel and as a long-term guest ,... More 

Green Bay, Wisconsin
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just off the highway and a few minutes from the airport, this hotel is a great value. There is a small kitchen if you would like to make a snack. The shuttle was there within 5 minutes of calling from the hotel. It took about 10 minutes to get picked up t midnight from the airport. The hotel is clean... More 

Was this review helpful? Yes
CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

Thanks so much for sharing your experience with the world on Tripadvisor! We really appreciate it when our guests take the time to share their positive experiences while staying with us. We are so glad that you were able to take advantage of our Park 'N' Fly package and we thank you for your wonderful comments on our hotel and... More 

Clarksville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

I had booked this hotel purely based upon a class I was attending was held in this particular hotel. It is a nice room, and decent location if you are planning to use ohare airport. It will take no less than an hour to get into the city if you are planning any sightseeing. The rooms were rather large, and... More 

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CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

Thank you for reviewing your recent stay at the Candlewood Suites O'Hare. We are glad you enjoyed your stay with us and we look forward to welcoming you back at our hotel soon. Take care More 

Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here overnight Shuttle frim Airport slow considering snow but great Apts / room Fab location close to Airport Helpful Staff Well equipped facilities but CHANGE THE PILLOWS VERY UNCOMFORTABLE !!! Only fault and beds small but otherwise would return when in Chicago

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CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

Thanks so much for you GREAT review on our hotel! We are so grateful for all your kind words. I will be sure to share them with our team. We appreciate all feedback as it helps us to improve our guest services, so thanks for bringing the comforts of the pillows to our attention. We look forward to hosting you... More 

South Bend, Indiana
Top Contributor
61 reviews 61 reviews
40 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The "suite" was fine albeit a bit crowded. I appreciated having the microwave and desk area. While the staff wasn't terribly welcoming, they did their job appropriately. The location of this hotel for my purpose (early morning flight out of O'Hare) was excellent. The fan of the heating unit covered up the occasional sound of planes going overhead. When I... More 

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CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

Thanks so much for your feedback. We are always appreciative when our guest take the time to give us feedback on their experience with us. Feedbacks, both positive and/ or advisory are one of the most important tools that allow us to address the opportunities for improvement. We are very sorry that your stay with us was less than satisfactory... More 

Illinois
Top Contributor
70 reviews 70 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 21, 2015

We had yet another great stay at the Candlewood. Our room was ready, and we were upgraded to the one-bedroom suite. We just love having the extra space. The shuttle service to and from the airport is easy and quick. We got lucky and the van was waiting for pickup when we needed a ride back to the hotel, and... More 

Was this review helpful? Yes
CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

Thank you for your amazing review of our hotel! We are delighted to know that you were impressed with the shuttle service you received along with the complimentary upgrade on your room.Looking forward to welcoming you back on your next trip to Chicago, Take care and Safe travels More 

Machesney Park, Illinois
1 review
5 of 5 stars Reviewed February 14, 2015

This hotel is awesome. They have smoking rooms, which is a huge plus. Even though the some rooms are smoking, you never, ever smell the smoke. The rooms are beautiful and with the kitchenette...what can I say. It's an awesome place. The bathrooms are big. The shower pressure could use more pressure. Last time I stayed there, there was an... More 

Was this review helpful? Yes
CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

Thanks so much for sharing your Awesome experience with the world! We are honored to know you chose to stay with us again, and we are glad to hear that we were able to make the second time around a better visit, I would share your kind remarks with our entire staff. It is great to hear that our front... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 25, 2015

I was having a reservation last october 2, 2014 for 1 night due a connection flight next morning earlier at 6am to California. I made my reservation thought hostels.com, my room WAS ALREADY PAID A FEW DAYS BEFORE my trip. My flight was delayed that Thursday so I came to this place around 10 pm and I discuss with the... More 

Was this review helpful? Yes 1
Top Contributor
293 reviews 293 reviews
74 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed January 10, 2015

Very clean...conscientious night clerk.....good wake up call....for the money...this place is hard to beat....would definitely recommend...shuttle service is a bit erratic...the only negative..can get food delivered since no formal dining room

Was this review helpful? Yes
CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

Thank you for your outstanding review and sharing your great experience with the world! I will be sure to share your kind words and compliments with our night clerk., We are very passionate in giving excellent services to our guest, Once again we thank you for choosing to stay with us and we look forward to welcoming you back soon.....Take... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 15, 2014

We planned a Saturday night hitting the Rosemont area night life and choose this hotel because it was dog friendly and much cheaper than the Rosemont hotels. I wasn't expecting much since you normally get what you pay for, but this hotel blew me away. Very clean, full kitchenette, no airport noise, easy check-in and out. Less than 10 minutes... More 

Was this review helpful? Yes 1
CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

We appreciate your wonderful review on Trip Advisor! We are glad that you enjoyed your stay and we certainly look forward to the pleasure of seeing you again, hopefully soon. Yours Sincerley, Candlewood Staff.... Safe Travels and Happy Holidays Best Regards Deanna Jones Sales Associate More 

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