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All 9 Schiller Park hotels

Candlewood Suites Chicago O'Hare

2.0 of 5 Hotel   |   4021 North Mannheim Road, Schiller Park, IL 60176
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Ranked #2 of 9 Hotels in Schiller Park
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
uncle2424 Chicago, Illinois
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229 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We planned a Saturday night hitting the Rosemont area night life and choose this hotel because it was dog friendly and much cheaper than the Rosemont hotels. I wasn't expecting much since you normally get what you pay for, but this hotel blew me away. Very clean, full kitchenette, no airport noise, easy check-in and out. Less than 10 minutes... More 

Was this review helpful? Yes
CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

We appreciate your wonderful review on Trip Advisor! We are glad that you enjoyed your stay and we certainly look forward to the pleasure of seeing you again, hopefully soon. Yours Sincerley, Candlewood Staff.... Safe Travels and Happy Holidays Best Regards Deanna Jones Sales Associate More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff here is top notch. Each and everyone of the staff members went out of their way to help us in anyway. They are they best. The hotel is clean, quite located close to the airport with a free shuttle. I couldn't have asked for a better stay.

Was this review helpful? Yes
CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

Thank you so much for providing your wonderful feedback. I love hearing comments about our friendly staff. Thanks again for sharing your experience with the world! We all hope to have the opportunity to be service to you again in the future. Happy Holidays! More 

Seattle, Washington
Top Contributor
59 reviews 59 reviews
33 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Second time in 6 months, and they still have the shared van with the car parking lot next door. While the room was fine....it's the transportation from the airport that sucks. When I called to asked which door from the Bus Shuttle center that the van will be picking up from, the front desk lady was testy at best. She... More 

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CHIMROpsMgr, Manager at Candlewood Suites Chicago O'Hare, responded to this review

Dear Jon, We are so sorry to hear that your second experience taking our complimentary shuttle from O'Hare wasn't any better than the first one. We try to be as detailed and patient as possible with guest inquiries and requests about the shuttle as we know this service has room for imporvement. We will share this feedback with our shuttle... More 

Creston
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Who is writing these reviews? It can’t be people who actually stayed here. Not only was it marginal in terms of cleanliness, with beat up plywood furniture, there was no breakfast except for what you could purchase in the hotel ‘store’ or buy from the gas station a block away. In addition the night clerk was extremely rude to me... More 

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CHIMROpsMgr, Manager at Candlewood Suites Chicago O'Hare, responded to this review

Dear Barbara, Thank you for your feedback on your stay with us. We are VERY sorry to hear you don't agree with our other reviewers and that your stay had so much room for improvement. WE don't have a taxi service in particular, except that we recommend O'Hare Suburban Taxi because they do not charge passengers a city tax, which... More 

São Paulo
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 11, 2014

As my flight back to Brazil was in the early morning, I just needed a reasonable priced hotel to crash in my last night at the Windy City and Candlewood Suites (and its 24 hour airport shuttle) footed the bill. Granted, the rooms are somewhat small, but even so they are bigger than my first apartment ;). My room had... More 

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CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

Thanks for writing a review of your stay with us and sharing your memorable experience on TripAdvisor! We are very happy to know you have enjoyed your stay. Your feedback will be shared with associates and thank you for the kind compliments. We really look forward to your next visit to Chicago...... More 

Senior Contributor
35 reviews 35 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 5, 2014 via mobile

We arrived late in our hire car, very easy to park. The duty manager was most helpful in pointing out facilities. The suite was large and spacious, good wifi, the bathroom generous, the water hot, the bed comfortable, a coffee machine in the room. Though there are no eat-in facilities, there was a card with local food delivery services if... More 

Was this review helpful? Yes
CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the experience you had during your stay. We look forward to your next stay in the future!!! More 

Santa Fe New Mexico
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed November 3, 2014

Found this place on hotels.com. it has good ratings on many sites. I thought there might be issues when there was a single door entry followed by another single door in the entry. Room was dated but acceptable. Lobby was not clean, and halls were grungy. I felt like I was in lockup.

Was this review helpful? Yes
CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

Thanks so much for your feedback! We are terribly sorry for all issues you experienced during your stay. I will be working with my staff to review our customer service standards and our cleanliness procedures to ensure that your experience is not repeated.Your feedback on these issues will be useful to us as we continually work to improve our hotel.... More 

Algoma, Wisconsin
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 2, 2014

We stayed at the Candlewood Suites both before and after our last trip - taking advantage of their Park Stay and Go package. Their shuttle runs 24 hours on demand, making it easy for an early morning flight and a late night return. The desk is also manned 24 hours with a very friendly and helpful staff. Very reasonable rates.... More 

Was this review helpful? Yes
CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

I appreciate you taking the time to write a review of your experience with us here at the Candlewood Suites O'Hare. I am pleased to read that you had a good experience overall, and we will be delighted to have you book with us again in the future! More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 27, 2014

We stayed at Candlewood Suites in August 2014 for nine days and had a wonderful time. From the moment we walked into the hotel until the time we left we were taken care of by professional and friendly staff. We found the room to be very clean and comfortable. The bathroom was also very clean and what we really appreciated... More 

Was this review helpful? Yes
CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

Thank you for writing a glowing review of your stay. I’m happy to hear that you enjoyed your extended stay at our hotel and the services our staff provided. We appreciate your kind words and comments and I will be sure to share them with the entire staff. As well, it's great to hear that your positive experiences may have... More 

Springfield, Illinois
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 20, 2014

Great Place - Very Clean - Stayed in a studio suite - very spacious. Only one night stay - met son and wife arriving from Florida. Recommend - very spacious - huge bathroom. Would Recommend for another stay. There is a Subway / Duncan Donuts / convenient store at the corner and can be easily walked - actually just across... More 

Was this review helpful? Yes
CHIMROpsMgr, Sales Associate at Candlewood Suites Chicago O'Hare, responded to this review

Thank you for your kind review and I am pleased to hear you enjoyed your stay! We hope to see you again soon..... More 

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Additional Information about Candlewood Suites Chicago O'Hare

Address: 4021 North Mannheim Road, Schiller Park, IL 60176
Phone Number:
Location: United States > Illinois > Schiller Park
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Chicago O'Hare 2*
Number of rooms: 160
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Also Known As:
Candlewood Suites Chicago o`Hare Hotel Schiller Park
Candlewood Suites Schiller Park
Candlewood Schiller Park
Schiller Park Candlewood Suites

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