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All 9 Schiller Park hotels

Comfort Suites O'Hare

2.5 of 5 Hotel   |   4200 North River Road, Schiller Park, IL 60176
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202 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here multiple times, the rooms are small but are good enough for me. As soon as you walk in a small living are with pull out sofa, fridge, microwave, dividing door to room king bed. Really close to O'hare which is why I stay here

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Mattawan, MI
Top Contributor
50 reviews 50 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here to "park-sleep-fly" out of O'Hare. Terrific bargain! The "suite" was small, but still a suite: a small living area with sofa, work desk and TV. Mini-fridge and microwave made snacking easy. Bathroom was not spacious, but was clean. Full toiletries including lotion. Bedroom was also small, the second bed was just 4" from the wall. Good functionality... More

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Surrey, UK
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Shuttle was easy to get. There was a phone at the airport information desk. I had to wait about 30 mins for the shuttle, which was a bit unlucky. T shuttle also stops at the convention centre and a shopping mall. Check in was easy and I got a room on the 8th floor. It was really clean, comfy bed... More

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Medusa, New York
Top Contributor
70 reviews 70 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 8, 2014

We ended up in Chicago on our way home from a trip. The weather made air travel to the East Coast impossible, so we were stressed out, to say the least. We received a discount coupon for the hotel from the airline, and boy...what a pleasant surprise! The shuttle from the airport was most convenient, the woman who was driving... More

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Dave S, General Manager at Comfort Suites O'Hare, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Loveland
Contributor
18 reviews 18 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed February 24, 2014

Poorly run hotel, the party downstairs could be heard on the 20th floor. The next evening I went to the restaurant where the bar staff was very unwelcoming, I felt I was in HER space and not invited. The food was very poor, the vegetables had been kept in hot water and were soggy, the meat tasted like it had... More

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Dave S, General Manager at Comfort Suites O'Hare, responded to this review

We are currently working with the banquet hall lessee to find a solution to the late night noise. It hasa occaisionally been inconvenient to our guests. We do try to put as many guests as possible on higher floors to escape the noise. The same lessee runs the restaurant and I have made him aware of the dining issues. Thank... More

Blacksburg, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed February 18, 2014

I have stayed at many Choice Hotels and had good experiences until my stay at Comfort Suites O'Hare on 2/15. The hotel was fine but the desk manager (short Hispanic man) when we checked out at 7am on 2/16 was terribly unprofessional. We were using United Airlines lodging and meal vouchers. At checkout, I discovered a room service charge for... More

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Dave S, General Manager at Comfort Suites O'Hare, responded to this review

We certainly apologize for the conduct of the night clerk. He was trying to ascertain the details on the check payment. All of the food vouchers were in a different name than the registered guest. and it made it difficult to determine billing as United is very particular about their invoicing. More

Evansville, Indiana
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 2, 2014

Winter storms and missed connections put my family in limbo as we traveled on Christmas day. Stranded in Chicago, we searched for something close and convenient to the airport so we could fly out early the next morning. Though it was late on Christmas night, the shuttle came for us within a short time and quickly delivered us to the... More

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Dave S, General Manager at Comfort Suites O'Hare, responded to this review

Thank you so much for taking the time to elaborate on your stay. We look forward to seeing you again if you have to be in the area. More

Milwaukee, Wisconsin
1 review
1 of 5 stars Reviewed January 29, 2014

I booked a stay using choice rewards points. I was told that I could not park my car at the hotel using a choice reward night. I was required to pay an additional $94.57 to the hotel to be able to park and use the airport shuttle. At the airport, I called for a shuttle pick up (as instructed) and... More

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Dave S, General Manager at Comfort Suites O'Hare, responded to this review

Our aplogies fo the confusion with your reservatioin. We have addressed your issue with Choice Hotels and are working toward a solution to clarify "parking" priviledges at the hotel. The shuttle system has been revised to accomodate better communication and we expect the problem is solved. Thank you for letting know how we can improve More

Beausejour, Canada
1 review
1 of 5 stars Reviewed January 20, 2014

The worst experience of my life during checkout. I asked for a receipt of my stay, required for the Canadian customs. What I got was 3 lectures on "SIR, you SHOULD KNOW you do not get a receipt when you prepaid on the internet!" - 3 times with intimidating, "YOU SHOULD KNOW" tone of voice. No, I didn't know. Where... More

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Dave S, General Manager at Comfort Suites O'Hare, responded to this review

When this incident first came to our attention, we did a thorough investigation and agreed with this guest. The employee was terminated for not providing exceptional service More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014 via mobile

Not one single thing was wrong with my visit to this hotel. The staff was so down-to-earth and friendly! My room was very clean and the hotel was extremely quiet. I spoke with the hotel manager who was really delightful. When I needed a luggage cart a gentleman literally dropped what he was doing and got it for me in... More

Was this review helpful? Yes 1
Dave S, General Manager at Comfort Suites O'Hare, responded to this review

Thank you for allowing us to provide excellent service and accomodations while you were layed over in Chicago. We hope you will see us again if you are in town. More

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Additional Information about Comfort Suites O'Hare

Also Known As:
Comfort Suites o`Hare Hotel
Comfort Suites o`Hare Hotel Schiller Park
Comfort Suites o Hare
Comfort Suites Ohare
Comfort Suites Schiller Park
Schiller Park Comfort Suites
Address: 4200 North River Road, Schiller Park, IL 60176
Phone Number:
Location: United States > Illinois > Schiller Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Schiller Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites O'Hare 2.5*
Reservation Options:
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