It's a little bit of a dumpy place--pretty clean, but not well maintained in terms of paint on doors etc. The halls also smell musty and old. I was pleasantly surprised that the restaurant was reasonably priced, quite tasty and even had a number of vegetarian options. My biggest complaint was that it claims to be a completely nonsmoking hotel,... more

We took advantage of the Park and Fly package, on our way to the Bahamas. We are regular Sheraton customers, so thought it would be perfect. This was the worst Sheraton we've stayed in. Starting with the freezing cold lobby, dark atmosphere, bad layout, etc. The enclosed parking area's gate was wide open, which wasn't a good sign for a... more

I landed here when my airline canceled a flight and had to put me up overnight. The overall impression is grubbiness. Sort of typical for airport hotels, the place looks beat-up and high mileage. I supposedly had a renovated room, but it already showed signs of heavy use, to the point where I was afraid to sit on the bedspread.... more

I was assigned this hotel by work, and cringed when I received my travel papers. Our parent company stopped using this location because of the repeated complaints (they eventually moved to one of the O'Hare Hyatts), but of course my division's travel people said the Four Points has been renovated. That was half true. As of Jan 2008, the hotel... more

We stayed at this hotel after a long exhausting day, thought a Sheraton would be a safe bet. There literally was filth on the floors in the common areas, lobby, hallways etc. Food outside doors was there when we arrived, and same food when we left the next morning. The shower in our room did not drain and after flushing... more

my stay at the four points was nice. the hotel was in a good locate so that i could be near my company so that i could take care of my business. more

I love staying the Four Points!!! I travel quite a bit and I am always in need of a hotel near O'Hare airport. Their 24 shuttle service is a dream come true. It is always there, I never have to call. They are doing rennovations, and the rooms are AWESOME. The beds are great and they have redone everything in... more

This was the place chosen for my husband's family reunion. There were over 50 rooms booked and it was absolutely terrible. I had to move to 3 different rooms. The place is under renovation and I was told that EVERY room was being renovated. The first room's bathroom was very unkept. Mold and rust in places that was basically undesireable.... more

This hotel is undergoing renovations and as a Gold SPG member I supposedly had a renovated room. The room was on the ground floor and the window lock was questionable. The bathroom was disgusting - old sliding shower door with black, moldy caulking. The room smelled mustly and the motel-style air conditioning unit was too loud for sleeping. The shuttle... more