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Four Points by Sheraton Chicago O'Hare Airport

3.0 of 5
10249 West Irving Park Road, Schiller Park, IL 60176
Hotel amenities
Four Points by Sheraton Chicago O'Hare Airport
3.0 of 5 stars 185 Reviews
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185 reviews from our community

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    59
    47
    27
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Date Rating
Edmonton, Canada
1 review
3 of 5 stars Reviewed May 27, 2012 NEW

Stayed here whilst attending a friends daughter's wedding. The hotel is dated and it shows, no safe in the rooms so had to use the safety deposit box at reception which was pretty small, bath was blocked so had to change rooms but was fast and efficient, staff very okay and ready to assist, AC ok but noisy and God... More

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Leominster, Massachusetts
Senior Contributor
29 reviews 29 reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW

Stayed here for a one day conference. Older hotel that has been renovated. Bathroom is still a little dated but fine. Only problem is the shower heads are low on the wall, so if you're tall you'll have to bend over to wash your hair. Rooms look updated, no complaints. Each room has a french balcony with a double glass... More

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Waupaca, Wisconsin, United States
1 review
1 of 5 stars Reviewed May 23, 2012 NEW

TERRIBLE!!! Rude staff. Advertised special on booking website advertised free parking, when I was charged, front desk clerk stated "I didn't write the website"...obviously she didn't, but they should follow what was promised. The tub didn't drain, dirty glasses in room. Also, to top off the wonderful trip...the room had some type of bugs as we noticed 2 of the... More

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Arun Sharma, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review
May 24, 2012

Dear Coady O We at the Four POints by Sheraton O'Hare pride ourselves in mainteining excellent customer service skills. I personally would like to apologize for any inconvenience you may have experienced at our property. I assure you we are taking your complaint ver seriously and are working on a solution for the problems you have brought to my attention.... More

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Hamilton
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 21, 2012

We stayed here while visiting Chicago for a shopping trip, The availability of a 24h shuttle to the Airport and access to the blue line at the airport was excellent and their drivers were so friendly.... The room was good, bed comfortable, plenty of room, nice TV one downside is no refridgerator or microwave, they do have a microwave a... More

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Minneapolis, Minnesota, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed May 9, 2012

I booked this hotel via one of hotwires deals where you can't see the hotel, only the star rating and the amenties. I was very dissatisfied with this hotel. I chose it because it was close to the airport and had a free shuttle (which I could then take and get on the train to downtown) and also because it... More

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Arun Sharma, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review
May 15, 2012

As the General Manager of this hotel. I'd like to thank you for staying with us last week. I'm sorry that you were unhappy with Elevators and free appetizers selections in the restaurant and accessability. We are in process of elevating our landscape for the curb apeal and we just came out of winter season and flowers started to bloom.... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed May 1, 2012

It amazes me that hotels refuse to update when they are WAY past due. This place is a dump, on the verge of of shutting down. Take a little pride in your hotel! I stayed here on business last week because I got a good deal online & I am a SPG member, but little did I know (after doing... More

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Lake Orion
1 review
2 of 5 stars Reviewed April 25, 2012

The hotel is in need of an update. The bathtub faucet leaked and the tub was stained. I forgot a child's jacket in the room. I called the same afternoon that I checked out so I could have it returned to me. I was transferred to the restaurant, front desk and laundry. No record of anything being found. I called... More

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Arun Sharma, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review
May 8, 2012

Dear Jill O, Thank you for taking the time to post a review about our hotel. As you can see we are in the process of refurbishing the property as we speak. The hallways have new carpet, the pool and fitness area are fully remodled along with the lobby living room area. Our next phase of the project is the... More

Decatur, Illinois
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 25, 2012

Stayed here for a 2 day business conference. It seems to be in a very odd location. Overall the hotel was better than average. The rooms were clean and comfortable. It is a very odd bathroom - toilet very low to the ground, right in front of a mirror and the shower head is only about 5 feet in the... More

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Western Galilee
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 22, 2012

As an airport hotel, the Four Points is more than adequate. Let's face it, the most important components of this hotel is the room comfort, speed at check-in (after a long flight) and the shuttle service. The Four Points comes up trumps on all of this. That's all you really need from a quality airport hotel. More

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Macomb, Illinois
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 21, 2012

I recently stayed at the Four Points by Sheraton Chicago O'Hare at both ends of my 10 day trip out of country. I found the hotel through ParkSleepFly.com (from a TA recommendation). Check-in on both times was easy and fast. The rates were great and parking in a fenced/gaited lot was free. The restaurant had decent food (not gourmet) and... More

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Additional Information about Four Points by Sheraton Chicago O'Hare Airport

  • Four Points Chicago
  • Chicago Four Points
  • Schiller Park Four Points
  • Schiller Park Sheraton
  • Sheraton Schiller Park
  • Four Points Schiller Park
Address: 10249 West Irving Park Road, Schiller Park, IL 60176
Price Range: $

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Four Points by Sheraton Chicago O'Hare Airport
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