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Hyatt Place Schaumburg

3.0 of 5 1851 McConnor Parkway, Schaumburg, IL 60173
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Hyatt Place Schaumburg
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Hyatt Place Schaumburg
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218 reviews from our community

Traveler rating
    89
    81
    35
    10
    3
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68
50
18
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel was clean and service was prompt and knowledgeable. Breakfast in the morning was excellent. Fresh, plentiful, and tasty. We stayed on a Friday night and we well accommodated even though it was quite busy. Breakfast was very busy, but when one of the servers overheard it was our sons bday, she took the time to make him his own... More 

Was this review helpful? Yes
Hyatt P, Director of Sales at Hyatt Place Schaumburg, responded to this review

dear womanroadwarrior, Thank you for your kind review about the hotel cleanliness, service and breakfast. I hope you all had fun celebrating your sons birthday and glad we could make it a little more special. More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed 1 night after a day of shopping. ..the room was nice w 2 double beds for my husband and I and my mom and then a nice clean pull out for the kids. Plenty of room. Free breakfast in morning had a great variety w Starbucks Coffee!

Was this review helpful? Yes 1
Hyatt P, Director of Sales at Hyatt Place Schaumburg, responded to this review

Dear Jennifer C, Thank you for your wonderful review! We are glad you that decided to stay with us during your shopping trip and that your family enjoyed the large rooms and beds. Starbucks with our complimentary breakfast is a nice way to start your day! We hope to see you the next time you are in the Schaumburg area. More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a great hotel with super friendly staff, good breakfast and roomy rooms! We appreciate a place to spend with our four young kids comfortable in one room! We have stayed at Hyatt Place before and have yet to be disappointed.

Was this review helpful? Yes
Hyatt P, Director of Sales at Hyatt Place Schaumburg, responded to this review

Dear Jenni S, Thank you for your kind review. We are happy to hear you enjoyed the staff and rooms. The rooms do have plenty of space for families to enjoy their stay. We hope to see you again during your next stay in Schaumburg. More 

1 review
2 of 5 stars Reviewed 1 week ago

We reserved a king room but were given a room with two double beds. When brought to the attention of the front desk, they said nothing could be done about it because they were actually overbooked and would need to turn people away. The night staff came across as uncaring and condescending especially when mentioning they would need to turn... More 

Was this review helpful? Yes
Hyatt P, Director of Sales at Hyatt Place Schaumburg, responded to this review

Dear wibadgerfan2015, My apologies that you didn't enjoy your stay at our hotel and found the rooms to be musty. My additional apologies that we night staff didn't seem concerned that we had to turn guests away. We are always concerned for our guests, regardless of if the room is musty of if we need to displace guests. Please know... More 

Janesville, Wisconsin, United States
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff at the hotel were great. They were always friendly and answered all of our questions. Breakfast was fine but nothing fancy. The bed was pretty comfortable. We used the shuttle which was a nice feature. The only issue with the hotel was the slow elevator.

Was this review helpful? Yes
Hyatt P, Director of Sales at Hyatt Place Schaumburg, responded to this review

Dear Nicole P, Thank you for posting your review and for your positive comments about the staff. We do have a fantastic staff that is always willing to help. Yes, at times the elevator can be slow, if its a busy time during the weekend or if someone is holding one of the elevators it can slow down the service... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

The staff was very friendly but not reliable.had to request clean face tiles 3 times before receiving them.had problems getting on wifi.during breakfast coffee and fork's were not refilled until requested.no vending machines.one microwave located in the entire building located at the front desk.although beautifully decorated,Hyatt Place needs to focus more on quality of service

Was this review helpful? Yes
Hyatt P, Director of Sales at Hyatt Place Schaumburg, responded to this review

Dear terriemac, Thank you for your review and positive comments about the staff. My apologies that you didn't reveive the face towels upon your first request. Our staff always does their best to meet our guests needs but there are times on the weekends when they can get busy and are not able to get items to guests as soon... More 

Ann Arbor, Michigan
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Here for graveside funeral. Found the hotel excellent in all regards. Had intended to have Schaumburger dinner at nearby Whole Foods store but didn't arrive early enough. Room was fine. I especially like the KenetMD toiletries which came home with me.

Was this review helpful? Yes
Hyatt P, Director of Sales at Hyatt Place Schaumburg, responded to this review

Dear Elliot E, Thank you for your kind review. We are glad we were able to brighten your stay a little and glad you enjoyed the area. Maybe next time you are here you can get to Whole Foods on time. I'm glad you also enjoyed the KenetMD toilitries. More 

Boca Raton
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 9, 2014

The Hyatt Place has large, clean rooms and a friendly staff. There is also nearby restaurants within walking distance. It's a bit of a drive to the city but worth it if you are on a budget. Beware that Apple Maps may take you to a different Hyatt in the neighboring city...the hotel told us it happens occasionally.

Was this review helpful? Yes
Hyatt P, Director of Sales at Hyatt Place Schaumburg, responded to this review

Dear Chachel5, Thank you for your kind review about the hotel, staff and nearby restaurants and shopping. We hope to see you the next time you are in Schamburg. More 

Oak Lawn, Illinois
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 2, 2014

As we checked in the gentleman who assisted us was not very friendly or accommodating. The room was clean but the bathroom needed attention, was dated, the towel rack was broken and a light was out above the bed. There was mold in the tub and it was evident that the floors were not freshly washed. We tried to use... More 

Was this review helpful? Yes
Hyatt P, Director of Sales at Hyatt Place Schaumburg, responded to this review

Dear Dmilza, I am sorry to hear that your check in and stay was not satisfactory. Our staff is usually very attentive and every guest is important to us. Also, I was disappointed to hear that the room was not clean and had maintenance issues. The pool is closed at 10 due to our license with Schaumburg. Please do feel... More 

Rock Falls, Illinois
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 23, 2014

Check-in staff was very welcoming. Room was very large and comfortable. Great breakfast food. Hotel and room was very clean. Awesome water pressure in the shower! Close to Ikea and the mall. We will stay here again!!

Was this review helpful? Yes
Hyatt P, Director of Sales at Hyatt Place Schaumburg, responded to this review

Dear Melanie B, Thank you for your kind review and for your positive comments about the staff, room, breakfast and, most importantly, the water pressure. We hope to see you back for your next stay to visit IKEA and the Woodfield Mall. More 

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Additional Information about Hyatt Place Schaumburg

Address: 1851 McConnor Parkway, Schaumburg, IL 60173
Phone Number:
Location: United States > Illinois > Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Schaumburg 3*
Number of rooms: 127
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Also Known As:
Hyatt Place Schaumburg Hotel Schaumburg
Schaumburg Hyatt Place
Amerisuites Schaumburg
Schaumburg Amerisuites
Hotel Style:
#14 Family Hotel in Schaumburg
#18 Business Hotel in Schaumburg

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