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Wyndham Garden Schaumburg Chicago Northwest

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1725 East Algonquin Road, Schaumburg, IL 60173 (Formerly Schaumburg Hotel & Conference Center)
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Wyndham Garden Schaumburg Chicago Northwest
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Wyndham Garden Schaumburg Chicago Northwest
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153 reviews from our community

Traveler rating
    51
    42
    33
    15
    12
See reviews for
38
32
10
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Del City, Oklahoma
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Elevator takes a vedy long time. The staff seemed confused about how to handle our breakfast bill since breakfast didn't come with the room (I thought most hotels always offer free breakfast? But the buffet wasnt worth it anyway. The buffet was so mediocre it SHOULD have been free, but it was $10/person). The tv has major sound quality problems.... More 

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Cambridge, Massachusetts
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel was clean and seemed well managed, however the onsite restaurant had a very limited selection and poorly stocked bar. During our brief stay we needed to have our room keys reprogrammed 3 times!

Review collected in partnership with Wyndham Hotel and Resorts

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Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Positives: Extremely accommodating staff Cons: After having to switch 3 times in 2 days, it was a long few days. First room - toilet was so loud that we thought someone else was in the room before we opened the door the first time. Within 2 minutes – there were 4 more blasts of hissing and loud noises that we... More 

Was this review helpful? Yes 1
Hoffman Estates, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here in early May, i got greeted emedietly as I walked through the door. We were given a great room that included a microwave and a refrigerator, a wonderful view and a quiet area. The front desk answered all my calls and assisted me with things I needed including towels and shampoo, they made me feel very comfortable... More 

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Grand Rapids, Michigan
Top Contributor
67 reviews 67 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This is an older property that has had some remodeling done. While the double room was small, it had nice bedding, fridge, microwave, coffee maker and a desk area. A comfortable chair would be a good addition. The bathroom was also small. Our sink had a crack in it, and The toilet took a long time to flush. When we... More 

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Auburndale, Florida
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

What a difference a year makes. Employees at the front desk "could not care less" you are there. The air conditioner did not work (we set it on 60 for 3 days and it cooled a little the 3rd day). We reported this problem to the front desk, while reporting NO shampoo and no cups for coffee. Their response -... More 

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Reena T, General Manager at Wyndham Garden Schaumburg Chicago Northwest, responded to this review

Dear Barbara B, Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us in our never ending task to better ourselves. I read with much concern the troubles you have encountered during your stay. I sincerely apologize for we fell below your standards on room condition particularly with the air... More 

Concord, North Carolina
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 21, 2015

My Wife and I stayed here 6 nights and found it to be one of the best deals in the Chicago Area. What really made it stand out was the outstanding service given for any issue or need for help. We would like to really thank the Desk Manager Maria for going beyond good customer service. Now that I have... More 

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Reena T, General Manager at Wyndham Garden Schaumburg Chicago Northwest, responded to this review

Dear Michael H, We are delighted that you enjoyed your stay with us and we look forward to welcoming you back. Our goal is to provide the highest level of customer service to all of our guests. Your kind words help and encourage us to keep moving in that direction. More 

Contributor
17 reviews 17 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 17, 2015

This is an ok hotel. The location is good close to the freeway and not far from my corporate office. They have done some updates to the hotel, but the property could be better cared for. The grounds could use some sprucing up and the common areas could be better cared for. The rooms have some updates, but the bathroom... More 

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Reena T, General Manager at Wyndham Garden Schaumburg Chicago Northwest, responded to this review

Dear Brewerboy83, Thank you for your recent stay with us and for reviewing our property. I am happy to hear that you found our rooms clean and accommodating . On the other hand, please accept our sincerest apologies for any inconvenience the condition of the grounds and the common areas. I have taken note of your comments and we will... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 11, 2015 via mobile

We booked for a king sized bed. Upon our arrival, found out it was 2 double beds. When we complained, they said since we booked through a booking agency (trip advisor) we got what they had at that price. ??? The room was clean, outdated but clean.The fan for the heater didn't work. The breakfast menu was already used. And... More 

Was this review helpful? Yes 1
Reena T, General Manager at Wyndham Garden Schaumburg Chicago Northwest, responded to this review

Dear Srhill, Thank you for taking the time to convey your comments regarding your recent experience with us. It is always our goal to provide convenient and comfortable service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into and that your comments will be... More 

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