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Wyndham Garden Schaumburg Chicago Northwest

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1725 East Algonquin Road, Schaumburg, IL 60173 (Formerly Schaumburg Hotel & Conference Center)
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Wyndham Garden Schaumburg Chicago Northwest
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Wyndham Garden Schaumburg Chicago Northwest
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147 reviews from our community

Traveler rating
    50
    41
    31
    15
    10
See reviews for
37
30
9
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Auburndale, Florida
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

What a difference a year makes. Employees at the front desk "could not care less" you are there. The air conditioner did not work (we set it on 60 for 3 days and it cooled a little the 3rd day). We reported this problem to the front desk, while reporting NO shampoo and no cups for coffee. Their response -... More 

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Concord, North Carolina
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My Wife and I stayed here 6 nights and found it to be one of the best deals in the Chicago Area. What really made it stand out was the outstanding service given for any issue or need for help. We would like to really thank the Desk Manager Maria for going beyond good customer service. Now that I have... More 

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Contributor
16 reviews 16 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an ok hotel. The location is good close to the freeway and not far from my corporate office. They have done some updates to the hotel, but the property could be better cared for. The grounds could use some sprucing up and the common areas could be better cared for. The rooms have some updates, but the bathroom... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

We booked for a king sized bed. Upon our arrival, found out it was 2 double beds. When we complained, they said since we booked through a booking agency (trip advisor) we got what they had at that price. ??? The room was clean, outdated but clean.The fan for the heater didn't work. The breakfast menu was already used. And... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

No problems at all, the decor needs updated but for the price paid (a nice Groupon deal) it was fine. Comfy beds, for sure! Free WiFi! The hotel is located in a office park area in suburban Chicago with an easy drive to Ikea and Woodfield Mall. There are lots of restaurants nearby but there is also an on site... More 

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Reena T, General Manager at Wyndham Garden Schaumburg Chicago Northwest, responded to this review

Dear Melisaa Your feedback is of utmost importance to us. We are in the process of upgrading and modernizing our guest rooms. We look forward to your next saty with us . More 

Indianapolis, Indiana
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This hotel is awful in terms of hospitality and hotel maintance. "The staff was unfriendly from the front desk, to housekeeping, to maintenance. NO one said hello. I called for extra towels and was told they are at the front desk. When I left the next morning, there were two agents at the front desk, never once did they say... More 

Was this review helpful? Yes 1
Reena T, General Manager at Wyndham Garden Schaumburg Chicago Northwest, responded to this review

Dear letsjettravelkjones, Thank you for taking the time to make us aware of your recent stay with us. It is our goal to provide the highest level of customer service, and we rely on our guests to let us know when we have fallen short. In this case we did fail to serve you properly. Comments such as yours permit... More 

Chicago, Illinois
2 reviews
1 of 5 stars Reviewed March 15, 2015

I recently stayed at a Wyndham Garden Hotel with my girlfriend in Schaumburg IL, and it was by far the worst experience, and they are scamming people. I have more details, but not enough room to fit it all. Dishonest employees, bad food, dirty rooms, smoke in a 100% smoke free hotel, broken appliances, a gross gym with no sanitizers,... More 

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Reena T, General Manager at Wyndham Garden Schaumburg Chicago Northwest, responded to this review

Dear dhman134, Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us in our never ending task to... More 

Mishawaka, Indiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 1, 2015

very unhappy with the stay at your hotel no hot water I had to King jacuzzi suite I feel like I got short end of the stick no I paid extra for this type of room not to have hot water not to go take a hot shower when I woke up in the morning before I left

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 2
Leo R, General Manager at Wyndham Garden Schaumburg Chicago Northwest, responded to this review

Thank you for taking the time to inform us of your stay experience. Please acept our sincere apologises for the inconvenience you had during your stay with us. We were having a number of challenges with the hot water due to a pipe burst with the inclement weather. This not being an excuse, please once again accept our sincere apologies. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 12, 2015

Rooms comfy and modern mini fridge, microwave and coffee maker. Great breakfast, I recommend the Entre Burger in the Entre restaurant in the hotel. Iron, ironing board laundry service and nice wood and gold hangers Bathroom is modern. Negative review of the direct tv service. More channels please and closer to the residential package.

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Chicago, Illinois, Usa
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 2, 2014

I volunteered at a large conference for four days. We had over 300 people attend. The room was small but nice and clean. Could use another bathroom, but they kept it clean and made a few rooms available for the overflow. They are in remodel mode and switching companies. I think it will be even better in the future. Our... More 

Was this review helpful? Yes 1
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