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Homewood Suites by Hilton Chicago Schaumburg

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815 East American Lane, Schaumburg, IL 60173
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1 room 1 guest
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Homewood Suites by Hilton Chicago Schaumburg
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394 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (96)
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There are newer reviews for Homewood Suites by Hilton Chicago Schaumburg
See the most recent reviews
Detroit, Michigan
1 review
1 of 5 stars Reviewed 3 weeks ago

I checked out of this hotel on a Sunday morning and headed directly to the airport. Shortly before my flight was boarding, I realized that I had left a new bathing suit and cover up hanging in the closest. Immediately, I called the hotel to see what could be done to retrieve my items. 12 phones calls, one email to... More 

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

First off, I'm so glad you enjoyed your stay. I'm disappointed that you have not heard about the status of your items. I am going to look into it and will be in touch. More 

Elmira, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I will definitely stay here again. It felt more like a home than a hotel with a living room separate from the bedroom. It has a vanity room separate from the bathroom and a kitchen area with a full size refrigerator, range, sink and microwave. It even had a separate big screen tv in the living room. Staff were extremely... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Thank you so much for the awesome review!!! We are so pleased you enjoyed your stay with us!! More 

Yorkton
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We loved this hotel, it was more of a 1 bedroom apartment, we had large family stay at the hotel with 2 adults and 4 kids ranging from 17 to 11 so this was a perfect room for us. Hotel staff were great, breakfast was great as the overall experience. I would recommend they switch out 1 of the double... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Hi Mary!! I was so pleased you had such a good stay. Thank you for the great review!! We do our best to make all our guests feel at home. I hope you will stay with us again. Take care!! More 

Dallas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Two big thumbs up for Homewood Suites. If you really want a safe and relaxing hotel to stay and not worry about anything, stay at Homewood Suites. All my family loved staying at Homewood, were looking forward to staying at Homewood on our next vacation.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Hi Mario!!! Thank you so much for the wonderful review!!! I'm glad you and your family loved staying at the hotel. We love hearing nice comments. I hope you will stay with us again!! Take care!!! More 

Tampico, Illinois, United States
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed here a few times , very quiet, clean and comfortable, you get a nice suite with separate living/kitchen area for the price of a regular hotel room. Very close to woodfield mall/shopping area and many dining choices nearby. Only downside is depending on where your suite is you may have to carry your luggage a ways to get... More 

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Thank you for writing your review. I know it can be pain to haul your luggage up the stairs if you are in an exterior entrance room. This is a gen 1 Homewood and this is how they were all built. Next time you can request an interior room. More 

Lees Summit, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

While initial impressions were good, (lipstick and mascara effect), once we were onsite things deteriorated quickly. Problems with check-in, incorrect reservations, having to move rooms due to a party, poor internet service, broken hardware in rooms, and a staff that seemed indifferent at best... Overall combined to make it a mediocre place to sleep, but not a place I would... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

I was disappointed to read your stay wasn't better. I'm sorry you had to move due to another guest. I was surprised you had issues with the internet too. We have 50meg circuit and have not had any issues since we wen to that. I am going to share your comments with our team. I don't want another guest to... More 

Warwick, Rhode Island
1 review
5 of 5 stars Reviewed July 26, 2015

Awesome place to stay. Loved the room and all the "extras". From the pool to the fitness center. The hotel was conveniently located to all sorts of amenities. Malls, shopping, movies and restaurants of all kinds. Also not that far from downtown Chicago. I would gladly stay again at this hotel!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Thank you so much for the awesome review. I'm glad it felt like home away from home. I hope you will stay with us again. More 

Madison, AL, United States
1 review
5 of 5 stars Reviewed July 24, 2015

I would recommend the Homewood Suites hotel to anyone who travels. The rooms are always clean, well maintained and comfortable. The staff is always friendly and willing to help with any problem you might have. If there is a choice of places to stay it will always be the home wood suites for me.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Thank you for the great review. I hope you will stay with us again. More 

Schaumburt, United States
1 review
2 of 5 stars Reviewed July 13, 2015

The rooms are big that's nice. the room I stayed in the floors were sticky, the fan was very noisy, and the front door rattled all the time it sounded like someone was trying to open my door all night. The hot tub wasn't working and by the end of the week neither was the pool. The free breakfast was... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Thank you for taking the time to fill out a survey. We appreciate the feedback good and bad. I'm sorry your stay wasn't more enjoyable. We have posted on our website that we no longer have a hot tub. We did have to close the pool because there was some paint peeling and we rather close the pool and have... More 

Asheville, United States
1 review
1 of 5 stars Reviewed July 12, 2015

First of all, this is a MOTEL, not a HOTEL...you enter from the outside. The night I checked in I went to the shop in the lobby to get some bottled water (pretty reasonable, I think). The coolers were almost empty, and there was no bottled water available...really??? So I had to go to a nearby gas station to get... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Christopher, Please contact me about your stay. We are not a motel! We are a First Gen Homewood Suites and they were all built with some of the rooms having exterior entrances. The property is well lit with security cameras and we are in a very good area so I am confused about the security concerns. Please contact me. More 

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