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Homewood Suites by Hilton Chicago Schaumburg

3.0 of 5 815 East American Lane, Schaumburg, IL 60173
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Certificate of Excellence 2014
Homewood Suites by Hilton Chicago Schaumburg
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Homewood Suites by Hilton Chicago Schaumburg
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326 reviews from our community

Traveler rating
    199
    81
    26
    12
    8
See reviews for
111
60
15
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (326)
  • Mar-May only
    (63)
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    (92)
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    (94)
  • Dec-Feb only
    (77)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

Kenny was super nice and helpful. Definitely coming again next time. :) beds were pretty comfy too. And the room was clean. This is the second time ive stayed there and I've enjoyed it both times. I would definitely recommend this to others

Was this review helpful? Yes
Wisconsin, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is a great place to stay. Our room was very clean and comfortable. They honored our special requests. We even got a phone call earlier in the day from the manager. He wanted to make sure that they understood our needs. We were wowed by the phone call. The staff was friendly and the breakfast was hot and good.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Hello Steve!! Thank you for the really nice review and 5 Star rating!! We do our best to provide a great stay for our guests. When we get a nice review it makes it all worth while. I hope you will stay with us again. Take care!! More 

Melrose Park, United States
1 review
4 of 5 stars Reviewed 1 week ago

I love the hotel and I have been here a few times. However, the last stay on Valentine's day weekend, the hotel charged me for additional night when I never checked in or reserved the room. Then, it took three days for someone to resolve the issue. That situation is the only thing to deter me from going back. Nonetheless,... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Hi Raquel!! Thank you for filling out a survey. I know you spoke with Christy my AGM and got everything squared away. I want to apologize for the mistake again. Despite our error, you said you will be back. I look forward to hosting you again. Thank you and have a great day!! More 

St. Louis, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We came up for a weekend trip to visit. We wanted to be close to family but not to far from events in the city. It was a very nice stay overall. The staff was great and the facilities made the trip easier than expected.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Hi Veronica!! Thank you for the great review. I'm so glad you had a nice weekend staying with us. I hope you will stay with us again in the future!! More 

1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel for 6 nights during a business trip to Chicago. The hotel was clean and comfortable, with very good service. It is a "standard" Homewood Suites, meaning it has the standard breakfast and evening reception, with very comfortable suites. The hotel is very convenient for my purposes, and there are ample restaurants in the area.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Thank you for the great review. I'm glad you enjoyed your stay with us and look forward to having you come back. Hopefully next time you can come here for pleasure! Safe travels!! More 

Madison, Wisconsin
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I know I may sound like a first world idiot, but we rented the conference room for several hours for a seminar, but they would not give us WiFi. Absolutely terrible service, nickle and diming corporation. I thought it was 2015, not 1994.

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Hi Ian, Thank you for your feedback. I apologize, you should have been provided the password for the internet. Wi-fi is complementary at our property and my sales manager has reached out to your meeting contact. I appreciate your response and good luck to you and your students. More 

Joliet
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Fiancee and myself have stayed at this Property 8 or 9 times in the past 2 years. We always enjoy our stay and wouldn't stay anywhere else in this area. General Manager Jason, And his staff always go out of their way to ensure your visits go great ! We stayed here over Valentine's Night and it was as... More 

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Hello Kurt, Thank you so much for 5 star rating!!! I'm so glad you enjoyed your stay with us and I hope you had a great Valentines day!! More 

Owensboro, Kentucky
Top Contributor
52 reviews 52 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I used this location as our temporary housing during our move to the Chicago area. I stayed here for 4 weeks. The rooms are spacious with a separate bedroom and living space as well as a full-size closet. The kitchenette is stocked with enough cooking supplies to get by and the refrigerator is nice sized. There is... More 

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Thank you so much for the awesome review. I'm so glad you had a comfortable stay with us during you relocation. I hope you will recommend us if you have any friends or family that come to the area. Take care!! More 

Tacoma, WA
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is well placed if your business is in Schraumburg. The airport is a short 20 minute drive by the back roads. The hotel has lovely rooms with a fireplace. not all rooms have fireplaces, but I do recommend asking for one. These are wood burning fireplaces. Housekeeping will provide one 3 hour burning pressed log. I was staying... More 

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Thank you so much for the wonderful review. I'm so glad you enjoyed our property and our Fireplace Suite. I hope you will stay with us again if you are ever in the area. More 

Elkhorn, Wisconsin
1 review
2 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel three other times and was pleased. Good price, location and cleanliness. This time we arrived in our room and it smelled like a light skunk smell. We started the fan blower and left for the mall. When returning the smell was overwhelming. We requested a new room. The man at the front desk was... More 

Was this review helpful? Yes
chism815, General Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Hello Erstat, Thank you so much for your feedback. Yes, we do have 6 smoking rooms at our property. I did go back and check and we were not sold out the night you stayed with us. I'm so sorry for the any inconvenience you encountered. I have brought this to the attention of Ops manager. Thank you for your... More 

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Additional Information about Homewood Suites by Hilton Chicago Schaumburg

Address: 815 East American Lane, Schaumburg, IL 60173
Phone Number:
Location: United States > Illinois > Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Chicago Schaumburg 3*
Number of rooms: 108
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Also Known As:
Homewood Suites By Hilton Chicago Schaumburg Hotel Schaumburg
Hilton Schaumburg
Homewood Suites Schaumburg
Homewood Schaumburg
Schaumburg Hilton
Schaumburg Homewood Suites
Homewood Suites Chicago Schaumburg
Hotel Style:
#1 Business Hotel in Schaumburg
#6 Romantic Hotel in Schaumburg
#8 Family Hotel in Schaumburg

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