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Holiday Inn Express Chicago - Schaumburg

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1550 North Roselle Road, Schaumburg, IL 60195
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Holiday Inn Express Chicago - Schaumburg
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Holiday Inn Express Chicago - Schaumburg
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177 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Charles, Missouri
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

If sleep is important, then don't pass up this place! From the bed mattress to the linens to the pillows themselves, all high end quality. Can't say that I have ever had better, compared to all hotels and homes that I ever visited. They engulfed us in comfort and promoted instant drowsiness! I even asked the front desk, where I... More 

Was this review helpful? Yes
Bloomington-Normal, Illinois
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was wonderful! They all were smiling and happy to help. Check in and out was a breeze. The breakfast was awesome. Many choices, fresh, hot and really tasty. The beds were SO comfortable. Each one was covered in several pillows. The only complaint was that our neighbor was playing their tv SO loud it sounded like it was... More 

Was this review helpful? Yes 1
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Thank you for staying with us and telling the world or the great service you had here pleases stop by the managers reception on your next stay and let us say thank you in person Stephen general manager More 

Staten Island, New York
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 15, 2015

These rooms have been updated . Libby is comfortable and free breakfast and happy hour with food from local eateries (really good apps). All staff ( and I came in contact with many) were more than accomodating and pleasant. I forget to tell them that the headboard in 519 is worn..this makes it look dingey..but overall everything is clean and... More 

Was this review helpful? Yes 1
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

thank you for staying with us Please come back and see us again we look forward to seeing you at the managers reception Stephen general manager More 

Madison, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 22, 2015

This was my 3rd time at this hotel. Every time has been great. Staff is fabulous. Rex was very nice and kind, MICHAEL IS A ROCK STAR!!!!!!!!!!!!!! I would give him 15 stars out of 10! This is a great hotel to hang out with family with. TMC

Was this review helpful? Yes 1
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

WOW -WOW Thank you Yes we agree REX And MIKE are rock stars thank you for telling the world of the great service our team can provide to our guest on you next stay please stop by the managers reception let us say thank you in person Stephen general manager More 

Singapore, null, Singapore
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

Stayed at this nice hotel for two days.Overall a very pleasant experience. the breakfast was quiet standard affair but with right food.They have coffee in the lounge all the time which is nice.I could conduct my meetings in the lounge itself without too much noise. The rooms were quiet spacious and towels were very clean.I would rate this very nice... More 

Was this review helpful? Yes 1
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

WOW thank you for the great response and telling the world of the great service you had at our hotel. On your next stay please stop by the managers reception I would like to shake your hand and say thank you in person Stephen general manager More 

Saint Louis, Missouri
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2015

I stayed here last week for a business trip. The room and all areas were very clean and the staff was friendly and courteous. The happy hour was a pleasant surprise. I will definitely stay here again, great value for the money.

Was this review helpful? Yes 3
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Thank you for the great responce and telling the world of the great stay you had at our hotel. We are very honnered to have great guest like you stay with us We aggree with you (Its The Staff that makes your stay not just good but GREAT ) On your next stay please stop by the managers reception I... More 

Johnson City, Tennessee
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2015

The manager and the entire staff are great, they do everything in their power to make you feel comfortable and welcome. Barando is excellent, he drove me to my office and was very professional and courtous. Love staying here, I stay here at least 4 to 5 times a year for a week eack time.

Was this review helpful? Yes 3
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

WOW thank you for the great commits We appreciate you and being a loyal guest and staying with us You know the great service that we goffer every day. Please stop by the manager reception Monday to Thursday I would like to say thank you in person Stephen general manager More 

Davenport, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2015

Spent the night here with family right after Christmas to do a little extra shopping. Hotel is very conveniently located to a number of restaurants (in fact one right next to hotel which looked fun but we ventured out a little further) Rex at the front desk had the most genuine and caring appeal to him and the whole family... More 

Was this review helpful? Yes 3
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

WOW thank you for the great response. Rex and the staff say thank you for the commits. Thank you for telling the world on the service you had here. Our staff always go above and beyond to serve our guest On your next stay please stop by the managers reception I would like to say thank you in person Stephen... More 

Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 14, 2015

Stayed here on New Year's Eve for the second year in a row. First experience was fine and had no problems. This year, however, I came back from the bar and the bathroom door was locked from the inside somehow. I called down to the Front Desk and was told that there is no one on duty to open the... More 

Was this review helpful? Yes
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Please accept our apologies getting locked out of your bathroom from the inside is never good and on new years eve when the whole world is drinking. Sorry our agent was away with other guest but glad that the agent did take care of you. we hope you will come back and see us again Stephen general manager More 

Wakeman, Ohio
Top Contributor
60 reviews 60 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 18, 2014

We really like Schaumburg and being connected to the Snuggery Sports Bar is a real plus. The rooms could stand some renovation but the bed was comfortable. The staff was cordial. The location is very quiet and right off of 90 which takes you right downtown. There is plenty of shopping locally. Breakfast was just ok. OJ was watered down.... More 

Was this review helpful? Yes 2
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Thank you for staying with us We have a great breakfast all items are cooked in our confection oven with the choice of regular sausage or the new turkey sausage .On your next visit please by the managers reception I would like to say thank you in person Stephen general manager More 

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