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Holiday Inn Express Chicago - Schaumburg

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1550 North Roselle Road, Schaumburg, IL 60195
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Holiday Inn Express Chicago - Schaumburg
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220 Reviews from our TripAdvisor Community

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Eugene, Oregon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Always had a good experience with Holiday Inn Expresses. This was no exception. Rooms were clean and no odor. I requested extra toiletries and bedding and got it right away. Front desk was very pleasant and seem to go the extra mile in terms of engaging guests and creating a friendly atmosphere

Helpful?
3 Thank Ken H
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Wow!!! Thank you so much for taking time to share your feedback with us. Our team is so happy to hear that you enjoyed your experience. Our goal is always to make a genuine connection with our guests and make them fell welcome. Please let us know when you will visit next as we look forward to another opportunity to... More 

Saint Louis, Missouri
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a basketball event and it was "just okay." The lady who secured our reservations was very friendly, but the other hotel personnel were "just okay". During the entire weekend, I never saw anyone smile or act like they were happy to be there. The hotel is an older property, but they have upgraded the lobby and... More 

Helpful?
2 Thank kfcq169
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Dear kfcq169, Thank you so much for taking the time to review our property! It is our goal to provide amazing customer service to each and every one of our guests, and I truly apologize that we have fallen short of your expectations. I will be sharing your review with our Staff & Management Team in hopes to improve and... More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Wonderful place to stay. The rooms are clean and the staff is super friendly! We have stayed a couple of times. There is a nice bar that is kind of attached to the hotel. The morning breakfast is yummy!! I would highly recommend!

Helpful?
3 Thank Ronda G
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Thank you so much for taking time to share your feedback with us. We are glad you enjoyed our breakfast and appreciate your continued support and loyalty. We pride ourselves on our guest satisfaction and look forward to see you again soon in the near future. More 

Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a couple nights. The rooms were very clean and the beds were nice and comfy. The front desk was very helpful; every time we needed something, we just called them and they helped us out immediately. I appreciated how friendly they were. Breakfast was great, too! Overall, this would definitely be the go to hotel I'd... More 

Helpful?
4 Thank fcrane87
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Wow!!! Thank you so much for taking time to share your feedback with us. Our team is so happy to hear that you enjoyed your experience. Our goal is always to make a genuine connection with our guests and make them fell welcome. We appreciate your business and hope to have the opportunity to earn this again on your next... More 

Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay was one of the best. We stay in several hotels each year and find Holiday Inn express hotels to be our favorite. The Holiday Inn Express on Roselle in Chicago is of the best of them. Coffee is great, the evening appetizers are a big help in bridging the gap before dinner, the rooms are very clean and... More 

Helpful?
2 Thank David T
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

WOW, Thank you for telling the world of the great service we offer at our hotel Yes the managers reception ROCKS. We look forward to seeing you again Stephen general manager More 

Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 18, 2015

Our room was clean and the bed/pillows were very comfy. However, we didn't sleep well do to noisy neighbors and thin walls. I recommend bringing earplugs! Breakfast was well-stocked and with a surprisingly good variety of food for a mid-level hotel.

Helpful?
4 Thank MrsRubyTravels
stephen778, Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

We are sorry that you did not get a very good night sleep and we do advice our guest to be considerate of other guest by keeping the noise down. Thank you so much for staying with us and happy that you did enjoy our breakfast and hope to see you soon. Happy Holidays. More 

Horicon, Wisconsin
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 10, 2015

Ok for business travel. Hotel is always clean during my stays. They have a managers reception most week nights. Wifi I found was poor I was at the end of a hallway and could not get connected. Usually quiet rooms, however one night I had a room with an adjoining room. I was just about asleep and someone was placed... More 

Helpful?
4 Thank WI_Traveler2007
stephen778, Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

We are very sorry that your stay was not as pleasant due to the noise level and we hope that we can see you again and make sure that you do have a room that is not connecting. Thank you fo staying with us and Happy Holidays More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 4, 2015

Comfortable stay, excellent breakfast buffet and very affordable. Good service, nice people. Convenient having Holiday Inn next door with bar and happy hours and food. Free area shuttle within 10 miles.

Helpful?
5 Thank Pilots3
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Thank you for staying with us and telling the world of the great service you had at our Schaumburg holiday inn express. on your next stay please stop by the managers reception and let us say thank you in person Stephen general manager More 

Bella Vista, Arkansas
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 24, 2015

Just an average holiday Inn Express, consistent with the genre. Not bad, not great, but convenient to O hare and at about $100 on a weekend in late summer, a decent value. A little on the noisy side and several extremely large groups/families with lots of kids. Breakfast was okay though VERY noisy with again, several large groups of kids.... More 

Helpful?
4 Thank Steve M
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Thank you for staying with us. We are sorry we did not show our greatest service as we could have with the large kids group we had in house sometimes they are very loud at breakfast. Please come back and give us another try. Stop by the managers reception during the week 5 to 6 pm or come by the... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 9, 2015

Not sure where to start off but check in was nice and easy. Had some time to chat with front desk and they were very friendly. Evelyn and James went above and beyond to provide me with directions for the local mall and toiletries I needed. They were very welcoming. Beds comfortable. Hotel is nice. I had Do not disturb... More 

Helpful?
6 Thank Edson H
stephen778, General Manager at Holiday Inn Express Chicago - Schaumburg, responded to this review

Thank you very much for the great response, James and Evilyn are the best and they are also looking forward to seeing you again. We of course honor privacy and whenever you decide that you do want room cleaned we will be right on it. For the breakfast area we will make sure everyone will be walking and have shoes... More 

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