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AmericInn Hotel & Suites Schaumburg

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1300 East Higgins Road, Schaumburg, IL 60173
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AmericInn Hotel & Suites Schaumburg
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156 Reviews from our TripAdvisor Community

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Bracknell, United Kingdom
Level Contributor
80 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have to give GM Taraina Tolbert huge credit in her recruitment skills. Her staff, Kathy and colleague that run the day shift are simply excellent. Nothing was too much trouble for them. Taraina went to great lengths to help me locate the wired high speed internet that I required for an important piece of business. The hotel property is... More 

Helpful?
Thank Nimapolice7
Plainfield, Illinois
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

Check in was a long, terrible ordeal with the only excuse as my reservation was in no shows queue. Night clerk disappeared with my credit card with excuse about a bad terminal. The next day credit card company called; card was compromised. Don't stay here.

Helpful?
Thank Lucie K
Taraina T, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Lucie: I'm sorry that you had a negative experience at our hotel. If you're willing, I would genuinely appreciate the opportunity to discuss the situation with you. I may be reached at 847-619-1000 x 150 and/or Schaumburg.il@americinn.com. More 

Marshfield
1 review
4 of 5 stars Reviewed December 22, 2015

As far as price for staying at a hotel is concerned it is hard to beat this one. The staff was great. The hotel was clean. Close to the mall and interstate. It might not be the Ritz but lets be realisitc for the money. The pool area was very clean. It has a great liitle heated pool and hot... More 

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank jasono402
Taraina T, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Jasono402: Thank you for taking the time to post a review for our hotel! Your comments are very much appreciated, and we're so glad that you enjoyed your stay with us. We look forward to welcoming you again in the future! Have a safe, happy and prosperous New Year! More 

Des Moines, Iowa
2 reviews
4 of 5 stars Reviewed December 21, 2015

We gad friendly knowledgeable staff. It located in a great area to find anything you could possibly need without going into the city. The only reason I rated a 4 was because of the freshness of the bread items on the breakfast buffet. We spent a lot of time visiting with our family in the lobby in a homey atmosphere.

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank CCgirl75
Taraina T, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

CCgirl75: Thank you for choosing the AmericInn Schaumburg for your lodging accommodations while visiting with your family. Your feedback is appreciated, and we will definitely ensure that we're better monitoring the freshness of the breads served for breakfast. We hope that you will return in the future, and allow us another opportunity to be of service to you and your... More 

1 review
5 of 5 stars Reviewed December 18, 2015 via mobile

Location was great. My room was very clean and the staff very polite. I stayed for 2 nights on business. Hotel is in the middle of tons of great eats. I've paid twice as much for half as much at other hotels. I never take the time to write reviews, but I wanted hotel seekers to know this place is... More 

Helpful?
Thank Ryan R
Taraina T, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Ryan: Thank you, so much, for taking the time to complete a review regarding your experience at our hotel. Your feedback is very much appreciated, and I'm glad to hear that you enjoyed our team, and your accommodations. We hope to have the opportunity to be of service to you again soon! Happy holidays to you and your family! Regards,... More 

Zionsville
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 8, 2015

This hotel is exactly like a Hampton Inn, but less expensive, and as a result, I've stayed here several times. The staff goes out of their way to be friendly and helpful. I don't write may reviews, but this place deserves it, no question.

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Bill W
Taraina T, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Bill, thank you for taking the time to write a review for our hotel. We appreciate that you choose our hotel as your lodging provider when you're in our area, and hope to be of service to you again soon! Happy Holidays, Taraina More 

Minneapolis
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 22, 2015

After a long drive from St. Paul, my daughter and I arrived late, but after settling into our room, I had to go back to the front desk to request a different room. My daughter found that the sheets on her bed had not been changed from the previous guests' stay. We received an apology and a new room (with... More 

Helpful?
Thank DanielMinnesota9
Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

DanielMinnesota9, That you very much for the constructive criticism. With out the comments from our guests, we really don't know where we need to improve. We will definately take another look at our housekeeping procedures and the way our rooms are inspected prior to letting a valuable guest (such as yourself) check in. Please give us another chance to make... More 

Huntley, IL
Level Contributor
120 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed October 18, 2015

My husband and I just stayed one night but immediately felt at home. The hotel is very clean -- in fact we had to change rooms because the first room still had damp carpet from cleaning. The rooms were comfortable. Desk staff was helpful and accommodating. Breakfast was very good with enough variety to get your day started. The best... More 

Helpful?
Thank oceanside-Mary
Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

oceanside-Mary, Thank you so much for your positive feedback. Now that you've found your comfort zone, that home away from home please to honor us with another visit soon. Nancy More 

2 reviews
5 of 5 stars Reviewed September 29, 2015 via mobile

Stayed here before couple of years ago. Still nice and clean had a very good staff. Beds are very comfortable and breakfast was good. Very good for the value. Will stay again. Only down side is the pool is one the small side but they have a jacuzz

Helpful?
Thank LupePelllow
Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

LupePellow, Thank you for staying with us again. We always like to hear postive feedback, and we're glad that you enjoyed your visit at the AmericInn Hotel & Suites. Please do come and visit us again.There are more improvements scheduled and we're only going to get better. Hope to see you again soon! Nancy More 

Denver
Level Contributor
128 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 21, 2015

Very nice front desk people who also helped us save on a cab getting back to ORD the morning after and unexpected flight cancellation. Note here: we took a random cab from ORD from standing in line to the hotel. The cabbie explained Schaumburg was "out of city" so it would be 1.5x the usual rate. He also tacked on... More 

Helpful?
Thank RussL
Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

RussL Denver, So sorry to hear that you found us by accident. An unsceduled visit to the great Village of Schaumburg, and AmericInn Hotel and Suites. I am so happy that your stay experince was a good one, and look forward to a time when you can return and stay longer. You know Chicago is only 40 minutes from Schaumburg.... More 

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