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AmericInn Hotel & Suites Schaumburg

2.5 of 5
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1300 E Higgins Rd, Schaumburg, IL 60173
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AmericInn Hotel & Suites Schaumburg
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Ranked #20 of 25 Hotels in Schaumburg
A recent review
4 of 5 stars reviewed 3 days ago
Kirk S Austin, United States
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138 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed at AmericInns in Madison and Schaumberg on consecutive nights. Both were good values for mid-range hotels. Both were clean, staffs were courteous and efficient. The breakfast was reasonable.

Review collected in partnership with AmericInn Hotels and Suites

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Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Room was small, but clean. Bathroom toilet and sink were super low. Carpet seemed fairly new, but bed was soggy. Breakfast food was slightly above average, but the buffet was crowded and poorly designed.

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Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Dear Susan B., Thank you for the chance to reply to you directly. The AmericInn Hotel & Suites conveniently located in beautiful Schaumburg, and within walking distance of many great restaurants is proud to be going through a renavation process that may take some time. We want nothing but the best for all our guests. Our most recent upgrade was... More 

Davenport, Iowa
Level Contributor
12 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Room was very small. Bed was comfortable. Place smelled a little "off". Needed a pillow for the sofa bed and was told by desk staff to come down to get one. Breakfast layout is very bad: small, congested, etc. Breakfast selections are not the best. Coffee setup is between elevator and front desk. So when you are trying to get... More 

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Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Dear 4grandtravel4, Thank you for your feedback...... All your concerns have been noted and will be addressed, as most of our future projects will improve the flow of the breakfast area and coffee station. As you noted we are the best value for your dollar in the Schaumburg area. Hopefully we'll see you again! We look forward to your return.... More 

Knierim, Iowa
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

we stayed during the 4th of July weekend and it was crazy busy but the staff was so helpful and very courteous! The Sunday we were leaving we ate breakfast at 7:30 and thought everyone must have already left the hotel because it was so quiet. However, we realized that that wasn't the case while we were checking out, there... More 

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Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Dear Candy R., We appreciate all the accolades, and can't tell you how hard our staff works to make sure that all our guests have a positive stay. It's nice to know that someone notices, and that only fuels us to continue to exceed everyones expectations. Please do come and stay with us again. Nancy E. More 

Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

American Airlines, the worst airline of my life, managed to cancel one of my flights at midnight and eventually sent some of us to this hotel. It was a terrible and exhausting situation that was made easier by the friendly staff at this location. The lady at the front desk quickly got me a room and offered to arrange my... More 

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Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Dear Pchekeen, Well it appears that American Airlines did somethng right, they sent you to us so you could experience the AmericInn Schaumburg, IL. Thank you for the positive feedback and we hope that you'll return someday under better circumstances, maybe you'll stay a little longer than 3 hours and truley get to experince the warmth of the AmericInn Hotel... More 

1 review
4 of 5 stars Reviewed June 13, 2015

Beds were a bit soft for my liking but beds are subjective. Not the greatest coffee but the place was really nice and the rooms were very clean. Can't beat the value of this place. Pool and hot tub were nice and they even allow dogs which can be convenient. Upgrade the coffee and maybe a few more breakfast options!

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Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Dear Patrick F., Thank you for the feedback regarding the coffee and breakfast items. We are continually searching for new and improved breakfast items. The next time you're in Schaumburg maybe you could make some suggestions for management to follow up on. As always we look forward to your return when we'll say, "Welcome to the End of Your Day".... More 

Fishers
1 review
4 of 5 stars Reviewed June 3, 2015

Pros: clean, good value, lots of amenities (breakfast, pool), safe area, free parking, modern, convenient Cons: room on the small size, but good enough for a family of four with two small kids The pool area was a little messy one morning, but that's the only nitpick. Our hair dryer also burned out, but it was replaced within 10 minutes... More 

Review collected in partnership with AmericInn Hotels and Suites

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Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Dear renbutler, Thank you for selecting the AmericInn Hotel & Suites Schaumburg as that home away from home for your family's brief stay. Asd we continue to upgrade our amenities for the convenience of our guests, we hope to be your hotel of choice the next time you're in Schaumburg, Illinois. Nancy E. More 

Rockville, Maryland, United States
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 28, 2015

We stayed at this hotel on a trip from the East Coast to Madison, WI to attend our daughter's graduation. The room and facilities were basic, but the place was clean, and the free breakfast was nice. The toilet had trouble flushing initially, but the problem was promptly resolved by staff.

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Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Dear Frank I, Glad that AmericInn Hotel & Suites was convenienly located for your stop over on your way to your daughter's graduation in WI. We're so glad that your accommodation were satisfactory and hope that in your travels you'll find your way back to AmericInn Schaumburg again some day. Nancy E. More 

Phoenix
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 8, 2015

The AmericInn Schaumburg was very reasonably priced, clean, and a good breakfast included in the rate. The staff was friendly and checkin was a breeze. Just the place we needed for an overnight before a morning meeting. The location is with walking distance of several nice restaurants.

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Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Dear JLateulere, Thank you for all your positive feedback. We are glad that we could be here for you, and look forward to your next stay. Thank you for staying with AmericInn. Nancy E. More 

Illinois
2 reviews
1 of 5 stars Reviewed March 30, 2015

Check in was smooth but the stay went downhill from there! First room- bathtub looked like someone poured soda in it. Attempted to call the desk & the phone was broken. Room #2- clean tub but when my husband moved the matress to plug his CPAP in (no outlets accessible next to bed) we found a pair of dirty panties!!!!!... More 

Review collected in partnership with AmericInn Hotels and Suites

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Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Dear butusandlola, I apologize for your most recent experience during your stay. Because of your comments we have begun a new room inspection process that will happen prior to a guest being checked into a room. Yes, we were going through some growing pains with our NEW pool and hot tub addition, only opened in February. I feel things have... More 

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