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Embassy Suites Hotel Chicago - Schaumburg / Woodfield

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1939 North Meacham Road, Schaumburg, IL 60173
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Embassy Suites Hotel Chicago - Schaumburg / Woodfield
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Embassy Suites Hotel Chicago - Schaumburg / Woodfield
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390 reviews from our community

Traveler rating
    160
    110
    64
    37
    19
See reviews for
159
52
13
126
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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    (390)
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    (98)
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Angola, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel room was very nice and accommodated three adults quite nicely. The free breakfast was excellent and made for a great start to our day. I would recommend to anyone traveling for business or pleasure.

Review collected in partnership with Embassy Suites Hotels

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New York City, New York
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

It's great having a suite instead of one room. The rooms are comfortable and clean. The staff are friendly and helpful. It's nice having a pool and jacuzzi open at reasonable hours. Some of the rooms tend to be noisy - especially if they overlook the central courtyard - otherwise, this is a fine place to stay.

Review collected in partnership with Embassy Suites Hotels

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Houston TX Area
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Being a Hilon Diamond member, I stay exclusively at Hilton properties. This is your typical Embassy Suites design but the hotel is in need of a facelift. Just some new carpeting, updated bathrooms and colors would substantially help this property. That is two worst of this stay. The goods news regarding this property is that the restaurant food and banquet... More 

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Sierra Madre, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Smart businesses know that the first employee their customer meets can make or break their customer relationship. This Embassy Suites, by that definition, qualifies are pretty dumb for the remarkably insensitive, apathetic and slow response of several different front desk personnel with whom I interacted over the past three days, both in-person and on the phone. Simple requests and questions... More 

Was this review helpful? Yes
Embassy Suites S, Director of Sales at Embassy Suites Hotel Chicago - Schaumburg / Woodfield, responded to this review

I can not agree with you more. I am sorry we were unable to provide the level of service needed. I have passed your comments to the front desk manager to review with the staff. Thank you for sharing your experience and would like to invite you back for another try. More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Stayed here March 18-21 for a conference. I was given keys to my room twice after them not working. The third time, an engineer was sent to meet me to figure out what was wrong with the door. The problem was they tried to give me a key to an already occupied room, not once but twice! The furnishings inside... More 

Was this review helpful? Yes
Embassy Suites S, Director of Sales at Embassy Suites Hotel Chicago - Schaumburg / Woodfield, responded to this review

Thank you for sharing your experience. I have passed your comments to the appropriate department heads for them to address. I am sorry you had such a poor experience and hope you give us another opportunity to make it right, More 

Evanston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great Place. My children and my family went here for a spring break! We really enjoyed the atmosphere, the breakfast was amazing. Everything was nice and clean, what ever we needed was there. I would, and I have recommended this hotel to others and in the first palce it was recommended to me. Ive return and i would return many... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Embassy Suites S, Director of Sales at Embassy Suites Hotel Chicago - Schaumburg / Woodfield, responded to this review

WooHooo!! I love sharing your comments with our Embassy Team. Thank you so much for sharing them. We are always trying to provide great service for our guests. Safe Travels! More 

Mobile, Alabama
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel was clean. The bed was comfortable. Hotel needs to be updated. Restaurant was terrible, food was boring and tasteless, and the wait staff was not attentive. Bar staff was good and drinks were okay. Internet is slow. Complimentary breakfast was laid out well and the staff there was very accomodating

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Embassy Suites S, Director of Sales at Embassy Suites Hotel Chicago - Schaumburg / Woodfield, responded to this review

Thank you for taking the time to share your experiences. Your review will be forwarded to our food and beverage manager to review with the staff. I am sorry to hear you had such a poor dining experience. Please let me know when you are coming back to this area so we can try to give you a better experience... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Definitely an old hotel in need of upgrades. Called front desk about not being able to connect to wifi, and was told it's usually better in the living room part of the suite (the desk is not in the living room) I work online at night, and this would keep me from staying here again. Restaurant was good, waiter was... More 

Was this review helpful? Yes
Embassy Suites S, Director of Sales at Embassy Suites Hotel Chicago - Schaumburg / Woodfield, responded to this review

Thank you for sharing your experience with us. We always strive to make each guest's stay the most enjoyable. I am sorry to hear about the internet experience. We are working on upgrading the service with additional hot spots for better access. More 

Burket, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Somewhat of an Older Hotel but still a nice Hotel clean and in a good location. Friendly staff Free drinks and Breakfast Daily. Will Stay Again when I am in the area. Lots of food places and shopping in the area. Elevators are a bit slow but ok.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Embassy Suites S, Director of Sales at Embassy Suites Hotel Chicago - Schaumburg / Woodfield, responded to this review

We look forward to seeing you on your next visit. Please let us know if you need anything during your next stay. I will share your comments with our team during our next staff meeting. Safe Travels! More 

Champaign, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked this hotel for convenience to Renaissance hotel convention. Very surprised upon arrival. Hotel is beautiful! We were able to choose our room before arrival and check in so all we had to do was pick up keys. We requested chocolate covered strawberries & fruit to be in our room and it was waiting for us. Very nice display and... More 

Was this review helpful? Yes 1
Embassy Suites S, Director of Sales at Embassy Suites Hotel Chicago - Schaumburg / Woodfield, responded to this review

Thank you so much for taking time to share your comments. We are glad you enjoyed your stay with us. We hope you are able to visit soon. Until then, Safe Travels! More 

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