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Chicago Marriott Schaumburg

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50 N Martingale Road, Schaumburg, IL 60173
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Chicago Marriott Schaumburg
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Chicago Marriott Schaumburg
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338 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pensacola, Florida
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

I spent two evenings at the Chicago Marriott. The location in Schaumberg was very convenient to the freeway and close to Legoland and a mall. There was ample free parking available. The property has more than one restaurant and the breakfast buffet in the morning was decent. There was an executive lounge on the 14th floor that had a nice... More 

Was this review helpful? Yes
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently stayed here for a weekend with the family. Excellent property, courteous staff, and the breakfast was excellent. The wait staff at the restaurant in the morning were especially friendly in spite of the weekend rush. The wait supervisor at the restaurant was yelled at by a guest, but he calmly apologized and went on to seat us. Felt very... More 

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Aurora
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overall- a pleasant stay. Property was clean and staff was very friendly. Outdoor pool was definitely a bonus. Only two complaints... Housekeeping was very loud in the mornings. We had a late schedule daily and tried to sleep in until 9/10 am or so but the housekeepers talked loudly and not cautious about shutting doors, cabinets quietly. Made it impossible... More 

Was this review helpful? Yes
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Hello to holtm10 Aurora, For a full week's stay, we are pleased that you so enjoyed the hotel. Overall, pleasant, friendly service and the mini fridge and outdoor pool amenities are often mentioned. It is good to know this all worked well for you! Also, we must remain quiet when going about our work. We apologize for falling short on... More 

West Chester, Ohio
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The hotel is pretty much built right besides a very busy interstate, the windows are reducing the noise like single pane windows would and without plugging something into you ears, it is pretty much impossible to get sleep here. When I checked in (Marriott Platinum member), I was told that they had a nice larger corner room reserved for me.... More 

Was this review helpful? Yes 1
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, Thomas R, Thank you very much for telling us about your experience at our hotel. The noise must have been frustrating. We specialize in expert care and attention to our Rewards Members. Carefull room selection is part of our service. We did not achieve this for you and sincerely apologize. All feedback is taken to heart and followed-up. We... More 

Level Contributor
8 reviews
4 of 5 stars Reviewed 6 days ago NEW

We drove to Chicago for the long May weekend. The hotels in the city were booked and pricey so we stayed just outside of the city. This hotel was fantastic. Clean and the service was excellent. We had some nice recommendations for restaurants in the area. The short drive to the city was perfect for our stay.

Was this review helpful? Yes
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Super news, Gwen T ! Your story about your weekend get away with easy access to the city, without the costs is great. Thanks for the fine Review about our service, location and dining recommendations. Knowing we were fabulous for you is the best news of all. Thanks- More 

1 review
3 of 5 stars Reviewed 2 weeks ago

People were very nice. Rooms are nice and updated. Good tv. Decent food. Free Wi-fi is horrible. So bad made me wonder if they do that to make you buy the wifi upgrade. They did offer LAN for laptops but Doesn't help Mobile devices. I'd stay here again

Was this review helpful? Yes
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

To DION S, Great input on your visit to our hotel, thank you! Your compliments on our people, guest rooms, TV and food are what we aspire to provide you. We are pleased that you are pleased! Our WIFI just received a significant upgrade on the 'controller'. We are tracking guest satisfaction on connectivity because we expect the same speed... More 

Tampa, Florida
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The good is the room was very clean. The bed was comfortable there was not much more I could ask for. Staff was friendly and nice. Everything was great/ the only thing that could have been better was the wifi it was horrible. So slow. We never could figure out how to take advantage of the upgraded one. It never... More 

Was this review helpful? Yes
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, Mislilhoney, Thank you for your input! your description of our hotel as clean, comfortable, friendly, nice and great are appreciated and are what we are well known for. We are pleased to know how much you enjoyed our hospitality. Also, we will immediately trouble shoot your WIFI. This can be quickly corrected. We truly regret this. When this popular... More 

Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was nice and clean. The bed slept wonderfully. I do wish Marriott did not use down products due to the issues of animal cruelty. The room has a large walk in shower. This was our second visit to this hotel. It is near the expressway, grocery stores, restaurants, great shopping and O'Hara airport. The staff was efficient and... More 

Was this review helpful? Yes
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

Good Day, 550 aileenb, Thanks very much for your compliments about how excellent, clean and efficient the hotel and staff were for your repeat visit. Other Important in-room items like bed comfort and roomy shower added to your enjoyment. This is very good news which we appreciate you sharing with us. More 

Davenport, Iowa
Level Contributor
156 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was part of a group meeting based in Schaumburg and we stayed at the Marriott. This property really does go out of its way to be friendly and provide high end services. The restaurant in the hotel was easy for breakfast and one early lunch meeting. There is a nice bar - but they close at 11:30 which creates... More 

Was this review helpful? Yes 1
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

To Frank H, Top Contributor, With your credibility amongst travelers, we are delighted with your keen observations and many compliments! Thanks for noting our staff's successful efforts on friendly, accomodating and high level of service. The extra complimentary amenities you enjoyed are so popular. More 

Erath, Louisiana
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

We were so pleased with our stay here. Mr. Rich is an excellent go to man with great knowledge of the area and extremely helpful with information of helping you get to where you want to go. Great shuttle service to the mall and the Metra train station. Also can help get you shuttle to the airport. The restaurant has... More 

Was this review helpful? Yes
richard H, Manager at Chicago Marriott Schaumburg, responded to this review

To our Louisiana Cajun Ladies! We appreciate you being a fan of our hotel. Your compliments on bell and driver services, food quality and fair prices is highly valued. 'Made to Feel Welcome' is at the heart of good hospitality. Thanks for acknowledging that you enjoyed our staff's efforts on your behalf. More 

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