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Chicago Marriott Schaumburg

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50 N Martingale Road, Schaumburg, IL 60173
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Chicago Marriott Schaumburg
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Chicago Marriott Schaumburg
Chicago Marriott Schaumburg
Chicago Marriott Schaumburg
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317 reviews from our community

Traveler rating
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    94
    76
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (317)
  • Mar-May only
    (85)
  • Jun-Aug only
    (98)
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    (80)
  • Dec-Feb only
    (54)
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GRIFFITH
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed today NEW

Just must say your front staff is very pleasant.Margaritas was very efficient and helpful.Answered all of my questions with grace and a genuine smile on her face.My grown daughter and niece enjoyed the room service while we had a banquet to go to,they felt safe and secure.The rooms were clean and fresh.Breakfast amazing.We had a great stay.Hope to go back... More 

Was this review helpful? Yes
San Diego, California
2 reviews
5 of 5 stars Reviewed today NEW

From the outside, this looks like a standard Marriott property. But once I stepped inside I was amazed at the outstanding consistent customer service. My day starts with breakfast in the Concierge Club - Terrasena greats guests with a warm caring "buongiorno" as only a Sicilian can do! Today ended with Jonathan at the front desk, sympathetic to my bad... More 

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Medford, New York
Senior Contributor
24 reviews 24 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for business, very nice hotel with a very good service staff. Front desk services were very good. interior is very open. Hotel has a pool and a gym There is no mini bar in the room. It is not a hotel I would take a family to unless they had other things to do. Breakfast was... More 

Was this review helpful? Yes
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

To djdudley of New York, Thanks for your very positive Review on our hotel! It is good to know we caught your attention with our service, food and beverage offerings and handy location, all leading up to an enjoyable stay for you. Being a top Contributor, your recommendation goes a long way. Thanks again, and we hope to see you... More 

Schaumburg, Illinois
1 review
5 of 5 stars Reviewed 1 week ago NEW

We have been doing business with the Schaumburg Marriott for over 12 years and their customer service never stops surprising us. Our SoccerFest tournament has partnered with the Marriott and our teams have always been treated as family. Met with the excellent sales team today, lead by Cassidy to prepare for another year. Mridula Chintamani, front desk manager, has a... More 

Was this review helpful? Yes
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Hello, Ray D, We all want to continue to "surprise!" you in the most favorable way. Thanks very much for your testimonial, excellent Review and especially your loyalty! Our service team here enjoys our sports clientele and will enjoy the upcoming warmer, season long level of activity and energy you all bring to our hotel and our Schaumburg neighborhood. We... More 

Cherry Hill
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The front desk staff was friendly and efficient during check-in. The room was clean and the bed was very comfortable. They offer free parking and free Wi-Fi. The only area I was a little disappointed in was my room service breakfast. I felt it was not equal to other Marriotts I stay at. The area has a lot of better... More 

Was this review helpful? Yes
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, Senior Reviewer, We appreciate your strong Review on your visit. Thanks so much for your compliments about friendly and efficient staff, free amenities, and clean rooms. Our breakfast features a spectacular buffet with a popular 'eggs to order' action station. Our chef stays busy improvising its appearance and quality. Because you expressed interest in a future stay with us,... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This Marriott is a very typical business hotel. Free parking and wifi which is a great benefit. Very comfortable beds. Very clean rooms. The only area I was a little disappointed in was the breakfast. There is a lot of better restaurants within a 3 mile radius.

Was this review helpful? Yes
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

To Eric 0223, As a valued guest, I appreciate you reaching out to us. During your stay, our team endeavored to serve you well. I am glad this was apparent with your compliments on cleanliness and other complimentary services. To ace your visit your recommendation is to pursue our breakfast service. We will do just that! We hope to see... More 

Sullivan, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Denise was an Outstanding Professional that helped secure my reservation. What an asset to Marriott. I highly recommend everyone stay at this hotel. Questions and concerns were adequately and timely addressed to ensure my stay was enjoyable. I also had my key card at check-in not working. This issue was first identified by me when I tried to get in... More 

Was this review helpful? Yes
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, Traveler 9878! It is great news that you enjoyed your stay so much that you would reward us with this superior Review. Denise is a great service champion. Thank you for acknowledging her. We call the actions she took to preserve the quality of your visit as "guest testing". It is up to us to be sure the technology... More 

Glenview, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

The Chicago Marriott Schaumburg has a servant minded staff. Rich was amazing in caring kindness. Maria in housekeeping remembered us daily with great service. The desk staff were professional in listening and assisting. Our experience was positive.

Was this review helpful? Yes
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Dear Neighbor, Great, Guiding and Gracious is what our favorite Bell Captain Rich is all about. Thank you for acknowledging his passion for service. The style of our front office team is to listen and accomodate our guests. We receive many compliments on them. We are very pleased to know you also enjoyed everyone's hospitality! More 

Houston
Top Contributor
365 reviews 365 reviews
102 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everyone I met was friendly and helpful and genuinely cared about the guests. The property is clean and convenient to the airport. However, a couple of areas need some attention. Sheets in my room were clean but had tears. I hope housekeeping is given sufficient training to ensure the room condition does not contain worn or torn sheets. The restaurant... More 

Was this review helpful? Yes
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Hello Houston Traveler SBF2, Thank you for the numerous compliments on friendly, helpful and caring service during your stay. Also, we appreciate your obsevations of the hotel's cleanliness and enjoyable restaurant food and service. Plus, our quality control must be extremely attentive to the slightest defect. Your feedback on this is much appreciated. More 

Miami, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been staying here for my business travel monthly for the past two years. Service has always been friendly but I've noticed in the past few visits an increase in personal attention. Not that it was ever lacking mind you. Employees genuinely engage with their guests and make a sincere effort to show they value them. Today I wanted... More 

Was this review helpful? Yes
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

To our Miami guest, WOW! What a testimonial and gracious note about the personal service provided to you during your regular visits. We are humbled and honored with your kind words. Establishing a personal connection, especially for you while you are away from home, is an important pursuit of our team. We look forward to welcoming you back soon. More 

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