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Chicago Marriott Schaumburg

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50 N Martingale Road, Schaumburg, IL 60173
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Chicago Marriott Schaumburg
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Chicago Marriott Schaumburg
Chicago Marriott Schaumburg
Chicago Marriott Schaumburg
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320 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Suffield, Connecticut
Top Contributor
224 reviews 224 reviews
31 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here one night for a conference. Hotel was nice for business travel. The staff was very nice. I had access to concierge floor which had a good selection for breakfast and after noon snacks and sandwiches to pick on. Overall a nice stay and would stay here again

Was this review helpful? Yes
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Good Day, Top Contributor, It is great to hear from you! As an in-house conference attendee, we are pleased to learn how nice you found our staff, concierge lounge and food offerings to be enjoyable added amenities during your visit. Thanks also for your interest in a future stay! More 

Schaumburg, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We did not have an opportunity to get away this year for Spring Break, so we drove down the road and stayed the night at this hotel. We were greeted by Laura, who went out of her way to make sure our visit was special. The pool and hot tub was wonderful, and we enjoyed the brunch. The kids played... More 

Was this review helpful? Yes
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Dear Neighbor, What a sweet, be it brief, Spring break! We are delighted we were top of mind for your breakation. Family friendly offerings like the pool, brunch, games and fitness center are indeed some of the most popular features we have to offer our guests. We are pleased to be of service to your family. Please feel free to... More 

Top Contributor
120 reviews 120 reviews
67 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel rooms are OK... They are clean and practical... Check in was smooth and staff was helpful... It's a good hotel if you're staying there for one night... Not much to do in the area though...a car is a must

Was this review helpful? Yes 1
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Good Day, Laith, Clean, practical, smooth, helpful, good and car frendly are all uplifting descriptions of what we provide for our guests. We are glad all these important features and benefits worked well for you too! Hurry back! More 

GRIFFITH
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Just must say your front staff is very pleasant.Margaritas was very efficient and helpful.Answered all of my questions with grace and a genuine smile on her face.My grown daughter and niece enjoyed the room service while we had a banquet to go to,they felt safe and secure.The rooms were clean and fresh.Breakfast amazing.We had a great stay.Hope to go back... More 

Was this review helpful? Yes
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

To Lourdes H, Thanks for including your nice looking family photo on your Review. We are honored with your flattering compliments on our front desk service, food service from in-room dining and breakfast and the cleanliness of your guest room. Your loyalty is appreciated! More 

San Diego, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the outside, this looks like a standard Marriott property. But once I stepped inside I was amazed at the outstanding consistent customer service. My day starts with breakfast in the Concierge Club - Terrasena greats guests with a warm caring "buongiorno" as only a Sicilian can do! Today ended with Jonathan at the front desk, sympathetic to my bad... More 

Was this review helpful? Yes 1
richard H, Front Office Manager at Chicago Marriott Schaumburg, responded to this review

Hello MJWT123, There is something special about......your thoughtful testimonial on our hotel. Here, there is a strong culture of service that is genuine. Being 'of service' is our job and our team members enjoy providing it. It comes down to providing personalized service that delights you during your stay. We are pleased to know we served you well. Thanks for... More 

Medford, New York
Senior Contributor
24 reviews 24 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for business, very nice hotel with a very good service staff. Front desk services were very good. interior is very open. Hotel has a pool and a gym There is no mini bar in the room. It is not a hotel I would take a family to unless they had other things to do. Breakfast was... More 

Was this review helpful? Yes 1
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

To djdudley of New York, Thanks for your very positive Review on our hotel! It is good to know we caught your attention with our service, food and beverage offerings and handy location, all leading up to an enjoyable stay for you. Being a top Contributor, your recommendation goes a long way. Thanks again, and we hope to see you... More 

Schaumburg, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

We have been doing business with the Schaumburg Marriott for over 12 years and their customer service never stops surprising us. Our SoccerFest tournament has partnered with the Marriott and our teams have always been treated as family. Met with the excellent sales team today, lead by Cassidy to prepare for another year. Mridula Chintamani, front desk manager, has a... More 

Was this review helpful? Yes
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Hello, Ray D, We all want to continue to "surprise!" you in the most favorable way. Thanks very much for your testimonial, excellent Review and especially your loyalty! Our service team here enjoys our sports clientele and will enjoy the upcoming warmer, season long level of activity and energy you all bring to our hotel and our Schaumburg neighborhood. We... More 

Cherry Hill
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The front desk staff was friendly and efficient during check-in. The room was clean and the bed was very comfortable. They offer free parking and free Wi-Fi. The only area I was a little disappointed in was my room service breakfast. I felt it was not equal to other Marriotts I stay at. The area has a lot of better... More 

Was this review helpful? Yes 1
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, Senior Reviewer, We appreciate your strong Review on your visit. Thanks so much for your compliments about friendly and efficient staff, free amenities, and clean rooms. Our breakfast features a spectacular buffet with a popular 'eggs to order' action station. Our chef stays busy improvising its appearance and quality. Because you expressed interest in a future stay with us,... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Marriott is a very typical business hotel. Free parking and wifi which is a great benefit. Very comfortable beds. Very clean rooms. The only area I was a little disappointed in was the breakfast. There is a lot of better restaurants within a 3 mile radius.

Was this review helpful? Yes
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

To Eric 0223, As a valued guest, I appreciate you reaching out to us. During your stay, our team endeavored to serve you well. I am glad this was apparent with your compliments on cleanliness and other complimentary services. To ace your visit your recommendation is to pursue our breakfast service. We will do just that! We hope to see... More 

Sullivan, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

Denise was an Outstanding Professional that helped secure my reservation. What an asset to Marriott. I highly recommend everyone stay at this hotel. Questions and concerns were adequately and timely addressed to ensure my stay was enjoyable. I also had my key card at check-in not working. This issue was first identified by me when I tried to get in... More 

Was this review helpful? Yes
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, Traveler 9878! It is great news that you enjoyed your stay so much that you would reward us with this superior Review. Denise is a great service champion. Thank you for acknowledging her. We call the actions she took to preserve the quality of your visit as "guest testing". It is up to us to be sure the technology... More 

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