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Renaissance Schaumburg Hotel and Convention Center

4.0 of 5 1551 Thoreau Drive, Schaumburg, IL 60173
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Certificate of Excellence 2014
Renaissance Schaumburg Hotel and Convention Center
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Renaissance Schaumburg Hotel and Convention Center
Renaissance Schaumburg Hotel and Convention Center
Renaissance Schaumburg Hotel and Convention Center
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396 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ann Arbor, Michigan
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I asked for a 2.5 hour late check out (just to come back and change my clothes) and they wanted to (and did) charge me for it even though I checked in at 8 pm. I asked for breakfast room service at 6 am and had to remind them 3 times before they got it for me at 7 pm... More 

Was this review helpful? Yes
Jeanette U, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you for taking the time to share your recent experience with our hotel. With all of the wonderful comments our customers have shared with us and continue to post through social media, it is always difficult to learn about instances where we have missed the mark in our performance and have disappointed our customers. If there is a possibility... More 

London, Canada
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 5 days ago NEW

The building itself is beautiful. The staff are exquisite. The restaurant is excellent as is the bar. I hate to drone on but the two hundred word minimum compels me! There isn't much more to say. Just excellent in every way. Room is impeccable as well.

Was this review helpful? Yes
Jeanette U, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you so very much for your glowing comments. WOW! By the way, you did an amazing job with your 46 word selection and we look forward to providing you with another amazing experience worthy of all 200 words next time:) Thank you for your business, can't wait to have you back! More 

SCHAUMBURG
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my favorite hotel. The staff is wonderful, attentive and professional. The rooms are well appointed and clean. My 14yr old loves the TV's in the bathroom. Their restaurant, Sam and Harry's is absolutely delectable. Every convenience is there for you and the pool is great too. Great for business, romantic weekends, special occasions and conventions. Great shopping nearby... More 

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Jeanette U, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Anna A, thanks so much, we like you too! We are very grateful for your glowing review of our hotel and your repeat business. Next time you are coming to town please DM us, we'd like the opportunity to say thank you personally. More 

Monticello, Illinois
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel is clean, spacious, and modern. It has nice large pool and is attached to the conference center next door which is a good bonus. The weekend I was staying there the conference center was hosting a cheerleading and dance competition and many of the participants choose to stay in this hotel. They pretty much take over the entire... More 

Was this review helpful? Yes
Jeanette U, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you for your time in reviewing our hotel. We are thrilled you selected our location but we are terribly sorry that our group in house prevented a flawless experience for you. As a hotel and convention center, our diversity in customers and groups is what has made us so well-known and successful through the years. I am taking your... More 

Bloomington-Normal, Illinois
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel many times and it's always been enjoyable. I've stayed for a few girls weekends and even a bachelorette party. This time we stayed for a cheer competition that took place in the attached convention center. Despite there being kids, parents, coaches and teams in just about every nook and cranny of the hotel we... More 

Was this review helpful? Yes
Jeanette U, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you for your delightful review of our hotel and a big THANK YOU for your repeat business! I love that you have stayed with us for mutiple reasons and celebrations and we appreciate that. I am elevating your suggestion on television channel options to our Reception and Engineering teams, Its a great idea to investigate more channel options during... More 

Nassau, Bahamas
Contributor
16 reviews 16 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is designed for business travellers and they make no attempt to hide this. Conference centre next door, lots of space for ad hoc meetings, a well-equipped gym, and lots of power options on the nice-sized desk. They're practically begging you to leave the kids at home and get some work done. (That said, the kids will certainly enjoy... More 

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Jeanette U, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you for your very positive review of your experience with us recently. It is always so rewarding to hear when our ambassadors go above and beyond to help our customers. We hope your leg is feeling better! I am sorry we did not inform you of our new internet policy with Marriott International while you were with us. We... More 

Cedar Rapids, Iowa
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 21, 2015

This was a great hotel, clean and friendly. We were there for four days, had excellent maid service, the pool was clean and nice with a hot tub. The lobby area was inviting and comfortable. We were there for three enjoyable days. The room was clean, comfortable, good wi-fi access, with a good view. We were there as part of... More 

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Richmond, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 8, 2015

I've stayed at this Renaissance several times and have had consistently good service and experiences. It is purpose built for business travellers and as a convention/conference center, so it offers a lot of amenities (fitness cntr, Starbucks, restaurant, bar, club lounge), but also some drawbacks. Rooms are large with modern amenities including a sizable desk with plenty of plugs and... More 

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Chicago, Illinois
1 review
5 of 5 stars Reviewed January 8, 2015

A first-class Venue with the services and amenities that our guests are very appreciate of! A gorgeous facility with a top-notch staff... the attention to detail and kind hard-work ethic have made our Events a huge Success! It starts from the top.. and every service from shipping, event coordination and catering have been outstanding! We have held the Chicago Shoe... More 

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Jeanette U, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

WOW! Thank you Chicago Shoe Market for the awesome kudos and recognition of our staff and service. Our team loves what they do and it shows. We are so appreciative of your time to write this lovely review to tell the world. We can't wait to have you all back again. More 

Kansas City, Kansas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015 via mobile

We hadn't stayed in a renaissance before. This hotel was awesome! It was tech savvy, numerous outlets able to charge anything. The room was large, quiet and the beds and linens comfortable. My son loved the idea of a tv in the bathroom. Sunday breakfast was amazing! I love coffee cake and the chefs make it there. It's delicious! !... More 

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Additional Information about Renaissance Schaumburg Hotel and Convention Center

Address: 1551 Thoreau Drive, Schaumburg, IL 60173
Location: United States > Illinois > Schaumburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Schaumburg Hotel and Convention Center 4*
Number of rooms: 500
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Also Known As:
Renaissance Schaumburg Hotel Schaumburg
Schaumburg Renaissance
Hotel Style:
#3 Business Hotel in Schaumburg
#5 Romantic Hotel in Schaumburg
#5 Family Hotel in Schaumburg

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