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Renaissance Schaumburg Hotel and Convention Center

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1551 Thoreau Drive, Schaumburg, IL 60173
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Renaissance Schaumburg Hotel and Convention Center
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Ranked #2 of 25 Hotels in Schaumburg
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed yesterday
jkuczka Longmont, Colorado
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406 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Longmont, Colorado
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Enjoyed a recent 3-night stay attending a business conference. The facility was very convenient for attending meetings & dinners, the food throughout the meeting was very good, and the room was very nice as well. All of the staff I encountered were pleasant, smiling & helpful! On the downside, there is a large open atrium and though I was on... More 

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Eagan, United States
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed in this hotel as part of my daughter's gymnastics meet. The rate was extrememly competitive and I was impressed from the moment we pulled up and were greeted by the valet. The staff was very polite, friendly and willing to please. We had the breakfast buffet the next morning and the selection was wonderful. I would stay here... More 

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RenSchaumburg, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thanks for staying with us for your daughter's event. We love our gymnasts!! We appreciate your kind review of our hotel and hope to have you back soon. And yes, our guests usually love the TV in the mirror in our bathrooms, it's the ulimate multi-tasking opportunity! More 

Chicago
Top Contributor
59 reviews 59 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for a staycation with Marriott points. And boy is it a bargain! This hotel and convention center is BEAUTIFUL! I tell my fiends who are visting the area to stay here. The first time I stayed, the pool area was very dirty and never seemed to be clean-up by staff. Thi stime, it was much better. Towels were... More 

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RenSchaumburg, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thanks for staying with us again and for your word-of-mouth advertising! We love welcoming back repeat customers and look forward to having you and your friends back again soon. p.s. we are glad to hear your pool experience was better this time, as it should be! More 

Chicago, Illinois
Top Contributor
429 reviews 429 reviews
15 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 1 week ago

We attended the "World's Largest Model Hobby show and found the property to be very nice. Although it is large, it certainly is more manageable than the really large venues. There are plenty of amenities for the show or convention attendee and there seems to be plenty of parking. Easy access from the expressway. We were not staying overnight, but... More 

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RenSchaumburg, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you for you review of our convention center and hotel. We love our Hobby show and all of it's attendees. We hope you will take advantage of our connected hotel and staycation with us next time you are here. More 

New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The Renaissance in Schaumburg is a fantastic venue in suburban Chicago. The rooms are large and immaculate with [almost] floor to ceiling windows offering great, unobstructed views. The fitness club is bright and well lit with an good amount of free weights and most, importantly, a number of cardio machines. The hotel is a convention center and has many meeting... More 

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RenSchaumburg, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you for your breath taking review! We could not be more proud of our beautiful building we have and are always delighted when our guests are amazed and pleased by the experiences they have due to it's stunning architecture and bright open spaces. We have taken note of your mention of the copy prices and we are actually investigating... More 

Top Contributor
80 reviews 80 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

stayed here for first time for business meeting with large group . Despite the fact that there were hundreds of screaming teenagers for event at hotel the rooms were amazingly quiet .beds very comfortable and clean . They have aveda products for soap etc. one downside is internet access spotty . 2 nights in hotel I had no internet service... More 

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RenSchaumburg, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you for staying with us recently and for your very positive review. We apologize you were experiencing spooty service and I have notified our IT department regarding your experience and are looking into ways to better ehance our service in the future. Thank you for your feedback, we look forward to welcoming you back soon! More 

PEI
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a 4 night stay while attending meetings. The staff here are excellent, friendly, helpful and professional. The rooms are a good size and the large windows make the room very bright, airy, and seem even more spacious. There is a great work space in the room with proper desk chair and I love the window chair with foot stool... More 

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RenSchaumburg, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you for your wonderful review of our hotel. We are delighted to have served you and look forward to your return. Live Life to Discover~ More 

1 review
4 of 5 stars Reviewed 3 weeks ago

I still gave this hotel 4 stars because it is absolutely beautiful! We have used this hotel several times for our "staycations" that we take every couple of months. The hotel has beautiful décor, a great pool and fitness center! When we stayed last month they even upgraded us to a suite! The only problem with this was that they... More 

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Jeanette U, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Please accept our apologies for your experience at our hotel recently. We have very clear processes and standards in place to ensure every room and suite are cleaned thoroughly and continue to lead our brand in our cleanliness scores, but we somehow missed this. We are addressing this situation with our team to investigate and will take appropriate action in... More 

chicago, Il
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My grandchildren just learned to swim and the pool here is large, warm and right next to the exercise room - makes watching them and working out a pleasure. (Yes somebody is in the pool with them but not all of us have to be!) Always a bowl of fresh fruit available. Next morning, the buffet with fresh smoothies waiting... More 

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Jeanette U, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you for staying with us for this special weekend. Sounds like you and your family had lots of fun celebrating while you were here and that makes us smile. We will keep the pool warm and the breakfast yummy for you so come back soon! More 

Contributor
20 reviews 20 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For the past 4 years we have been coming to this hotel! I look forward to a great conference and always an awesome stay! The hotel employees are friendly and helpful! Beds are comfortable. You can hear hallway noise but that's ok! Looking forward to next years stay!!!

Was this review helpful? Yes
Jeanette U, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you so very much for your repeat business! We love having our Kindergarten teachers with us each year. Please let us know if there is anything we can do to continue to improve your experience with us. See you next year! More 

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