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Renaissance Schaumburg Hotel and Convention Center

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1551 Thoreau Drive, Schaumburg, IL 60173
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Renaissance Schaumburg Hotel and Convention Center
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Renaissance Schaumburg Hotel and Convention Center
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445 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (445)
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Curitiba, PR
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Excellent hotel, the only bad side was the change in the breakfast during the UPW Chicago 2015. Before the event breakfast was great and usual excellent quality level from Renaissance. During the event options were reduced and only buffet was available. I understand the change but I disagree the usual Renaissance quality shock ever change to just do the easiest... More 

Was this review helpful? Yes
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for the Tony Robbins Unleash the Power Within seminar that took place in the convention center. Everything was really high quality other than the Hotel screwing everybody on a $4 bottle of water during the event. Also, the restaurant needs work. The plating was pretty atrocious. Other than that it was extremely comfortable.

Was this review helpful? Yes
Meredith O, Manager at Renaissance Schaumburg Hotel and Convention Center, responded to this review

David, Thank you for recognizing the high quality offerings we deliver at the hotel. We are continuously looking for alternatives to keep costs fair, while maintaining our standard of fine luxury service. Your review is not a joke to us, as it provides insight into the necessary adjustments we need to consider for guest satisfaction. Thank you for the candid... More 

Huntington Beach, California
5 of 5 stars Reviewed 6 days ago NEW

I took part in the huge conference this past weekend and wanted to personally thank you for such a positive experience at your establishment. During my six day stay I encountered many employees and was continually impressed with their knowledge, warmness, and helpful attitude. Rekeyia Macon is a standout in my mind and truly made my experience at the Renaissance... More 

Was this review helpful? Yes
Meredith O, Manager at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Linz, Guess what? This review just made my day. In order for our guests to have the best stay at Renaissance Schaumburg, it is imperative that our ambassadors are the best. We are grateful to have Rekeyia on our team, as she consistently puts the guest first. Plus, she can make a mean Frappuccino! I look forward to sharing your... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 1 week ago

I had the pleasure of being served by a great staff, from the valet, to the front desk staff to the wait staff. Made my stay very enjoyable. My room was more than adequate. I will definitely want to stay there again.

Was this review helpful? Yes
Meredith O, Manager at Renaissance Schaumburg Hotel and Convention Center, responded to this review

John, I think it’s us who had the pleasure of serving you! We truly enjoyed hosting Fleet Safety Conference and we appreciate your kind words regarding our hotel. You and your fellow fleets are welcome back anytime. Meredith O., Manager, Social Media More 

DC
Level Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Standard room, quiet and comfortable. I had access to the Club lounge. In the past, the lounge' free breakfast was pretty pathetic. I found the assortment and quality of the offerings much improved (bagels and lox, oatmeal, eggs, pastry). Would be nice if they had a free happy hour as well - as they do in JW, Marriott's, even Courtyard... More 

Was this review helpful? Yes
Meredith O, Manager at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you so much for taking the time to share a review of our hotel. Who doesn’t love a complimentary cocktail, right? While none of the domestic Renaissance properties host a happy hour in their Club Lounges, our property does have a punch hour every Monday-Thursday from 5:30-6:30PM with complimentary alcoholic beverages. I hope you have the opportunity to discover... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We went here for our 24th anniversary. Everything was perfect from the front desk staff to the room. I wasn't very fond of the pillows, but that's just a personal preference. I would definitely come again!

Was this review helpful? Yes
Meredith O, Manager at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Sam, We are absolutely flattered that you chose to spend your anniversary with us! If we have the pleasure of serving you again for your 25th anniversary, I’ll make sure we find you the perfect pillow! Never settle for less than you deserve. Thanks again and we hope to see you back soon. Meredith O., Manager, Social Media More 

Chicago, Illinois
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a lovely place in Schaumburg! This Marriott Renaissance is a winner. We had a room on the concierge level and found it to be clean, comfortable and quiet. (We were worried about quiet since a young dancers convention was running amok during our stay.) Great pride is obviously taken to ensure the rooms, especially the bathrooms, are SPOTLESS. The... More 

Was this review helpful? Yes
Meredith O, Manager at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Adrienne, Thank you for your recent stay at our hotel, and thank you for such a positive, detailed review! Our team will be excited to hear that their efforts made such a wonderful impact on your experience. We look forward to being your home away from home the next time you’re visiting Schaumburg. Meredith O., Manager, Social Media More 

Orlando, FL
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a lovely hotel located outside of Chicago in a wonderful small city called Schaumburg. It's about 30 minutes west of Chicago, has plenty of wonderful restaurants nearby and a huge shopping center where you can find just about anything you might need. The rooms are very nice and kept in perfect condition, they even have tvs built in... More 

Was this review helpful? Yes
Meredith O, Manager at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Mary, This is a lovely review! Thank you for taking the time to share your feedback. We are considered the place to be if you are traveling for business, touring the local area with the family, or even just seeking a fun getaway. We are delighted that you enjoyed our property, and we hope to see you back very soon.... More 

Las Vegas, Nevada
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this property several times now, and have been very satisfied each time. The rooms are moderate-sized - completely adequate and them some - and very neat and clean. The hotel's casual grill and more fine-dining restaurant are welcoming, with great food at a good value. Good value, not great; they ARE hotel restaurants, and that means the... More 

Was this review helpful? Yes
Meredith O, Manager at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you for taking the time to share your stay with us! We are certainly here to provide a one-of-a-kind experience, no matter the reason for your visit. In regards to your comments on the noise level, what can we say, we like to have fun! I’ll make sure we turn down the volume next time. Thanks again, and we... More 

Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel with beautiful decor and spacious rooms. Very clean and friendly staff all around. Wifi was not free and there were very few channels on the TV for kids. Otherwise, well worth the money.

Was this review helpful? Yes
Meredith O, Manager at Renaissance Schaumburg Hotel and Convention Center, responded to this review

To borrow a word from your review, it is always “Excellent” to receive comments such as this. We appreciate both your kind words and helpful suggestions. Kid feedback is just as important as adult feedback, so we will absolutely consider adding more kid approved channels to our guest rooms! Thanks again and we look forward to welcoming you and your... More 

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