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Renaissance Schaumburg Hotel and Convention Center

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1551 Thoreau Drive, Schaumburg, IL 60173
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Renaissance Schaumburg Hotel and Convention Center
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Renaissance Schaumburg Hotel and Convention Center
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412 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

A beautiful property with a lot of potential--I paid a premium to stay here, but: my profile request for quiet room away from elevator wasn't honored--I got to the hotel at 10p, no rooms available except right by the elevator. The TV in the bathroom wasn't working, the drain in the bathroom wasn't draining, the vanity in the bathroom was... More 

Was this review helpful? Yes 1
Meredith O, Manager at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you for your feedback. We are deeply sorry for the aggravation that you have experienced with our hotel and it is always our goal to provide a positive experience for all of our guests. We apologize that we did not meet your expectations. Please contact our Senior Manager of Rooms Operations so we can better understand what took place... More 

Chicago
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was one of the best I've had in a while. The room was clean and modern. Not too many bells and whistles, but very comfortable. They do have TV's in the bathroom. The lobby, though it was large, was very inviting. It smelled amazing when you walk in.Check in was truly pleasant and the customer service was polite... More 

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Grand Rapids, Michigan, USA
Top Contributor
259 reviews 259 reviews
76 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was nice. Rooms were well decorated and very clean. Front desk was very friendly. My room was on fourth floor so you could hear noise from bar below. Would recommend 7th floor or higher as it's not open to the atrium. The convention hall can only handle pop up trade booths. They are not well experienced to handle... More 

Was this review helpful? Yes 1
Madison, Wisconsin
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Third time staying here so time to write a review. I will preface this by saying, I am a hotel snob, I am a platinum member with the Marriott, and stay a lot of nights around the country. This hotel has been consistently excellent with great rooms. They accommodated my request to be on the concierge floor so we could... More 

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at the hotel on the 3rd floor facing the front. the room was very nice, check in staff was also very nice, the building and layout is nice. the 2 issues I had was with the room door facing inside, you can hear the people in the bar area like they are in your room. I kept... More 

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Longmont, Colorado
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyed a recent 3-night stay attending a business conference. The facility was very convenient for attending meetings & dinners, the food throughout the meeting was very good, and the room was very nice as well. All of the staff I encountered were pleasant, smiling & helpful! On the downside, there is a large open atrium and though I was on... More 

Was this review helpful? Yes 1
Eagan, United States
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel as part of my daughter's gymnastics meet. The rate was extrememly competitive and I was impressed from the moment we pulled up and were greeted by the valet. The staff was very polite, friendly and willing to please. We had the breakfast buffet the next morning and the selection was wonderful. I would stay here... More 

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RenSchaumburg, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thanks for staying with us for your daughter's event. We love our gymnasts!! We appreciate your kind review of our hotel and hope to have you back soon. And yes, our guests usually love the TV in the mirror in our bathrooms, it's the ulimate multi-tasking opportunity! More 

Chicago
Top Contributor
71 reviews 71 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a staycation with Marriott points. And boy is it a bargain! This hotel and convention center is BEAUTIFUL! I tell my fiends who are visting the area to stay here. The first time I stayed, the pool area was very dirty and never seemed to be clean-up by staff. Thi stime, it was much better. Towels were... More 

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RenSchaumburg, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thanks for staying with us again and for your word-of-mouth advertising! We love welcoming back repeat customers and look forward to having you and your friends back again soon. p.s. we are glad to hear your pool experience was better this time, as it should be! More 

Chicago, Illinois
Top Contributor
465 reviews 465 reviews
15 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We attended the "World's Largest Model Hobby show and found the property to be very nice. Although it is large, it certainly is more manageable than the really large venues. There are plenty of amenities for the show or convention attendee and there seems to be plenty of parking. Easy access from the expressway. We were not staying overnight, but... More 

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RenSchaumburg, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you for you review of our convention center and hotel. We love our Hobby show and all of it's attendees. We hope you will take advantage of our connected hotel and staycation with us next time you are here. More 

New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 20, 2015

The Renaissance in Schaumburg is a fantastic venue in suburban Chicago. The rooms are large and immaculate with [almost] floor to ceiling windows offering great, unobstructed views. The fitness club is bright and well lit with an good amount of free weights and most, importantly, a number of cardio machines. The hotel is a convention center and has many meeting... More 

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RenSchaumburg, Director of Sales at Renaissance Schaumburg Hotel and Convention Center, responded to this review

Thank you for your breath taking review! We could not be more proud of our beautiful building we have and are always delighted when our guests are amazed and pleased by the experiences they have due to it's stunning architecture and bright open spaces. We have taken note of your mention of the copy prices and we are actually investigating... More 

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