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Courtyard by Marriott Chicago / Schaumburg

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1311 American Lane, Schaumburg, IL 60173
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Courtyard by Marriott Chicago \/ Schaumburg
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299 Reviews from our TripAdvisor Community

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Decatur, Indiana
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We like Courtyard Marriott because they are consistent! Clean, quiet, comfortable beds! I spun the prize wheel at the front desk and won free breakfast which was nice! Courtyard is not cheap but there are no surprises which is good. I gave 4 stars because when I was at the bistro, the lady ignored me for about 5 minutes before... More 

Helpful?
Thank Geoffrey F
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you very much for the comments regarding your recent stay at the Courtyard by Marriott Schaumburg. I am glad to see that you enjoyed your stay for the most part. Please know I will address your concerns about the Bistro staff immediately and we will improve for your next visit. We truly hope to see you again next time... More 

Marinette, Wisconsin
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My severely handicapped sister died unexpectedly last week and we needed to gather for her funeral. Everyone at this hotel was supremely friendly and accommodating in every respect. The manager adjusted our rate, moved the rooms to assist us, comped breakfasts. The front desk, bistro and all staff were superb in every respect.. Every employee was friendly. The rooms were... More 

Helpful?
1 Thank Jim M
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you very much for the great comments about your recent stay, although I wish it would have been under better circumstances. Never the less, I am truly touch to see we were able to leave a lasting impression during terrible time. We hope you see you again, under more pleasant circumstances!! More 

Rapid City, South Dakota
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My family is PCSing (military move) cross country and we stopped at this Marriott location for its price, modern/cleanliness, proximity to I90 & nearby entertainment. Upon arrival, the staff was incredibly welcoming! They seemed interested in our travels, gave my two year old son a bag with little toys & had him spin a small wheel to win a prize.... More 

Helpful?
Thank CaitlynM1989
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you for much for your great comments regarding your recent stay at the Courtyard by Marriott Schaumburg, but most importantly thank you for your service. We truly hope we have the pleasure of hosting you and your family next time you are in the area!! More 

Level Contributor
227 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a typical Marriott Courtyard which is very good. The hotel was clean, efficient with limited amenities (no bar, snack bar as opposed to restaurant). The staff was friendly and the room comfortable. The wireless worked well. The hotel van will shuttle you to offices nearby which is a big plus.

Helpful?
Thank Dan L
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you very much for the great comments regarding your recent stay at the Courtyard by Marriott Schaumburg. I am glad to see you enjoyed your stay and we look forward to hosting your next visit to the area!! More 

Saint Joseph, Michigan
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a weekend and it was lovely! Close to SO many restaurants and entertainment options! The bistro has a delicious breakfast as well (not included). The mall is within a couples minutes and we went to the medieval times dinner event as well!

Helpful?
Thank Erica W
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you very much for the great comments regarding your recent stay at the Courtyard by Marriott Schaumburg. I am truly glad to see you enjoyed your stay and we look forward to hosting your next visit to the area!! More 

Hershey, Pennsylvania
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 12, 2015 via mobile

Tucked back from a busy highway, this Courtyard is peaceful, clean and service-oriented. Parking is free and plentiful. Upon check-in - after welcoming you by name - guests are invited to pick a card with different "gifts" as thanks for coming. One room got free breakfast; I got a free item from the marketplace. There was an indoor pool, fitness... More 

Helpful?
Thank HersheyCultureSeeker
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you very much for the great comments regarding your recent stay at the Courtyard by Marriott Schaumburg. I am very glad to see that you enjoyed your stay and we look forward to your next visit!! More 

Chicago, IL
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 21, 2015

I stayed here for a business meeting on site. Great location. Next to wood field mall, lots of restaurants, Target and Jewel nearby Bed was comfortable, good room layout. Wifi was reliable. Pillows not comfortable. No free breakfast. A variety of food to order. A bit pricey but it's a hotel. I had scrambled eggs and it was better than... More 

Helpful?
Thank Ziggy1Chicago
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you very much for the great comments regarding your recent stay at the Courtyard by Marriott Schaumburg. I am very glad to see you enjoyed your stay and we look forward to hosting your next visit to the area!! More 

Oklahoma City, Oklahoma, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 16, 2015

Only one big disappointment. They no longer serve continental breakfast but contract meals out to "The Bistro". Their food was good but far too expensive. I have never paid $10.00 + for scrambled eggs -or $2.25 for a simple bottle of water. The servers weren't that friendly either. They acted tired and bored and anxious to get off work.Guess I'll... More 

Helpful?
Thank Jean S
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you very much for commenting on your recent stay. I apologize that you were disappointed with the service of Bistro and lack of complimentary breakfast. I have addressed the service challenges with my staff, but there is nothing I can do about not having a complimentary breakfast as all Courtyards are moving to the Bistro concept. We do offer... More 

Seattle, Washington
Level Contributor
3 reviews
5 of 5 stars Reviewed November 9, 2015

Had a wonderful two night stay here. Would recommend this property to friends and family. Room: Clean room, Quiet atmosphere and Great Value for money. Location: The hotel has a couple of strip malls nearby with lots of eating options; With a Starbucks across the street. Amenities: Parking is free and ample. Complimentary wifi is acceptable offering ~3Mbps download and... More 

Helpful?
Thank Sarzz
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you very much for the great comments regarding your recent stay at the Courtyard by Marriott Schaumburg. We truly are glad to see you enjoyed your stay and we look forward to your next visit!! More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 5, 2015 via mobile

Nice Enough staff....Hey ash! But the room didn't have a closet or iron! And if it did the door was locked which was weird. Plus no microwave... shower was ok but the shower floor needed a new non slip thing. Too rough for a bath. Bed was nice and comfortable.

Helpful?
Thank mgm1031
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you very much for the comments regarding your recent stay at the Courtyard by Marriott Schaumburg. I am not sure which room you stayed in, but all of our rooms definitely have closets and irons in them. The closets also do not lock, so I would interested is knowing which room you were in to see what the issues... More 

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