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Courtyard by Marriott Chicago / Schaumburg

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1311 American Lane, Schaumburg, IL 60173
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Courtyard by Marriott Chicago / Schaumburg
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Courtyard by Marriott Chicago / Schaumburg
Courtyard by Marriott Chicago / Schaumburg
Courtyard by Marriott Chicago / Schaumburg
Review This Hotel

229 reviews from our community

Traveler rating
    125
    83
    16
    4
    1
See reviews for
62
43
14
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Baraboo, Wisconsin
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel was comfortable close to the mall and the staff was very helpful and attentive. The pillows were small so you need 2-3 to get comfortable. Wi fi was slow and difficult to get on. The pool area, pool and hot tub are way too small. We did manage to push our way in for a 5 min soak... More 

Was this review helpful? Yes
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Shelly M, Thank you very much for the comments about your recent stay at the Courtyard Schaumburg. Although I am glad that you enjoyed the service my staff provided, I do sincerely apologize that you were not satisfied with the other amenities that you mentioned. It is our goal to have all guests leave the hotel completely satisfied and I... More 

2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Booking was quick and easy, the room was great! Location as well. I however thought that it was a bit short staffed. But nonetheless great hotel and I would go back. Location is great since there is a ton of nightlife activities near it.

Was this review helpful? Yes
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Kroyler G, I truly appreciate you taking the time to comment about your recent stay at Courtyard Schaumburg. I am very glad that you enjoyed your stay at the hotel. Please know that I will address the staffing of the hotel to ensure we are staffed properly moving forward. We look forward to hosting you and your family again next... More 

Green Bay
Contributor
19 reviews 19 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I normally stay at the Marriott near my office but it was booked solid, so I went to Courtyard instead. I was very pleased with the hotel and it was even nicer than the Marriott down the road. The beds were comfortable, nice sized room and very clean. I will definitely be staying here when I go back next month.... More 

Was this review helpful? Yes
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Singer73170, Thank you very much for taking the time to review your recent stay at the Courtyard Schaumburg. I am very happy to hear that you enjoyed your stay and that you will be staying with us again. I will make sure to celebrate your positive review with my hard working staff. We look forward to seeing you again next... More 

Butler PA
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Here for a two day business trip. Did not use the fitness room or pool but both seemed to be in good shape since there were always people in them. Had the breakfast in the Bistro each day very good. The staff is very attentive and quick to respond to any request. Very fast wifi much better than normal. Excellent... More 

Was this review helpful? Yes
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Bob B, Thank you very much for taking the time to review your recent stay at the Courtyard Schaumburg. I am happy to hear that you enjoyed your stay from all aspects. I will make sure to share your positive comments with the staff and we look forward to hosting you again next time you are in the Schaumburg area!! More 

Gurgaon, India
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was my first stay in Marriott. The rooms were decent. I was disappointed that there was not even a microwave oven or fridge inside my room. The size of my room was pretty small. I felt the hotel had too many exits and entry pathway.. I got a bit confused in the beginning. But got to used to it... More 

Was this review helpful? Yes 1
Andrea S, Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you for choosing us for your first stay with Marriott. All of our rooms do come equipped with refrigerators and we do have a microwave available in our lobby for our guests to use. We hope you are able to continue travelling with Marriott in the future. More 

Senior Contributor
35 reviews 35 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I can not say anymore positive things about this facility that I have not already listed in my previous reviews; I have been to this location so many times that I have lost count; that in it self speaks volumes! One more time for anyone who did not get to see my other reviews for this location: 1. Its Safe... More 

Was this review helpful? Yes 1
Andrea S, Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Turleyjay, Thank you so much for another wonderful review. We truly enjoy having you as our guest and appreciate the fantastic comments regarding our hotel and our staff. We hope to continue to be your favorite Schaumburg hotel and look forward to seeing you again soon! More 

Cedar Rapids, IA
Top Contributor
105 reviews 105 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in town for a very short time. The price (pre-paid, of course) was right and the location worked out well for us. Within walking distance to several restaurants (we chose the Weber Grill restaurant - good choice). The people there were very nice, the rooms were clean, and it was a very quiet place to stay.

Was this review helpful? Yes
Andrea S, Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us and were able to take advantage of the close proximity to dining options. More 

Franconia, New Hampshire
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Poor weather but being close to so many dining options was very convenient. I recommend the Weber Grill. Room was clean, breakfast was good, and front desk folks were very friendly. Lobby area was attractive and made for a good meeting spot.

Was this review helpful? Yes
Andrea S, Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you very much for your review. I am pleased you were able to utilize our spacious lobby and that you found our hotel to be clean and friendly. We hope to see you again when your travels bring you back to Schaumburg. More 

Worth Il
Contributor
18 reviews 18 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2015

nice n friendly early check in giant bath towels nice clean quiet room housekeeping fast fun friendly awesome job pool quiet but cold huge lobby nice pillows and bed we had a very nice 2 nights stay ate at the weber grill awesome

Was this review helpful? Yes
Andrea S, Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you so much for choosing the Courtyard Schaumburg for your recent stay. We are happy to hear your stay was enjoyable. We hope to see you again soon. More 

Detroit, Michigan
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 5, 2015

My stay was awhile back and the beds are comfortable and the lobby is homey, I really like the remodel of the lobby, and the staff is very polite but I'll never forget the way I heard them being treated by their Red-Haired She-Devil Medusa "Manager". I don't only consider the rooms and lobby of a hotel when I visit... More 

Was this review helpful? Yes 4
Andrea S, Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Dear NK, Thank you for your time and consideration writing this review. We are glad you enjoyed the accommodations at our hotel and that our associates treated you well during your visit to Schaumburg. With regards to the treatment of our associates that you witnessed, there is never a call for anyone in our hotel to be treated with anything... More 

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