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Courtyard by Marriott Chicago / Schaumburg

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1311 American Lane, Schaumburg, IL 60173
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Courtyard by Marriott Chicago / Schaumburg
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Courtyard by Marriott Chicago / Schaumburg
Courtyard by Marriott Chicago / Schaumburg
Courtyard by Marriott Chicago / Schaumburg
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263 Reviews from our TripAdvisor Community

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Traveler rating
    143
    95
    19
    5
    1
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75
45
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72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
  • All months
    (263)
  • Mar-May only
    (76)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (33)
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Oshkosh, Wisconsin
Level Contributor
3 reviews
2 of 5 stars Reviewed yesterday NEW

Beds were not very comfy. Rooms are very tiny. Pool was cold and hot tub jets did not work. Never saw any of the staff... Over all, I feel their marketing efforts paid off, the pictures make this place look amazing, which creates a let down when you get here.

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Saint Louis, Missouri
Level Contributor
142 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has good room interior and facilities. In addition, their staff are friendly and helpful. This hotel is located near Mitsuwa - Japanese groceries, woodland malls and close to gas station. Very good value

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Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Vincent H, Thank you very much for the great comments about your recent stay at the Courtyard by Marriott Schaumburg. I am very happy to see that you enjoyed your stay and my staff and I look forward to hosting you again on your next visit!! More 

Denham Springs, Louisiana
Level Contributor
416 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In a word - awesome. Forgot what it's like to have staff like this. They were so helpful, considerate, friendly, courteous, and prompt. This goes from the folks behind the counter, to the kitchen staff - all were great. Room was also very good. AC worked well, though it won't really needed. Room was spacious, with a nice working area... More 

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Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Jodphd, Thank you very much for the great comments you made about your recent stay at the Courtyard by Marriott. I am truly glad to see that you enjoyed your stay with us and we very much look forward to hosting you again next time you are in the area!!! More 

Chicago, Illinois
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I only stayed at the Courtyard for one night as work was being done on my house and could not stay overnight. My experience was very good. Staff was pleasant and accommodating. Check in was painless. My room was a double as they did not have a single available. It was clean, decorated very nicely with the feel of hardwood... More 

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Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Jodphd, Thank you very much for the great comments about your recent stay at the Courtyard by Marriott Schaumburg. I am very glad to see that you enjoyed your stay with us and my team and I look forward to your next visit to the Schaumburg area!! More 

Level Contributor
134 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I always love staying at the Marriott properties, mostly because I know what I'm going to get...a good price with nice rooms and a comfy bed. And, often, they are centrally located with easy access to places that I want to travel. This hotel was very nice, and it is easy to get to with access to the various business... More 

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Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Karen O, Thank you very much for the great comments you wrote about your recent stay at the Courtyard by Marriott Schaumburg. I am glad to see that you enjoyed your stay with us and my team and I very much look forward to hosting you again next time you are in the area!! More 

Canton, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

Craig, Jeff and Michelle , were great! Craig made sure I had my cookies and Jeff topped it off with a nice cup of hot tea! Michelle was a wealth of information...she gave us a great list of events for the holiday... They helped make our stay fun>>>Look to see you again.... thank you RENEE S #504

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Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

renee s, Thank you very much for the great comments about your recent stay at the Courtyard by Marriott Schaumburg. I will make sure to celebrate this with my team. My team and I truly look forward to hosting you again next time you are in the Schaumburg area!! Thank you, Bo Hagood General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I have been all over the world. I have had a lot of pleasant stays and some not so pleasant. I actually work as a customer service representative myself so when ever I come in contact with EXCELLENT customer service I always like to compliment. Riontay the guest service rep did a great job with exemplifying outstanding customer service. I... More 

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Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Lillie1020, Thank you very much for the great comments you made about your recent stay at the Courtyard Schaumburg!! I am truly glad to see that you enjoyed your stay and we loo forward to hosting you again next time you are in the area!! More 

Jacksonville Illinois
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

My wife, daughter and I stayed here last Saturday night while we attended a fair and convention at another local hotel. We were looking for a room with a king bed and sofa sleeper, the other hotel was unable to accomodate that so we booked with this Marriott property. We have had great experiences with Marriott properties in the past... More 

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Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

bnsf1999, Thank you very much for the kind comments you made about your recent stay at the Courtyard by Marriott Schaumburg. I am truly glad to see that you enjoyed your stay with us. I am also happy to report that the hotel is in process of installing a plug panel onto the night stand in each room. We should... More 

1 review
5 of 5 stars Reviewed June 26, 2015 via mobile

Hello! Just a quick post to say that the best part of my stay at this hotel was because of Hector. He was awesome! His demeanor and enthusiasm were so pleasant. My roommate and I had a housekeeping issue. Hect or showed up with a smile, and saved the night!! If you stay here, ask for... You guessed it! Hector!... More 

Was this review helpful? Yes
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Jsmooey, Thank you very much for the great comments about your recent stay at the Courtyard by Marriott Schaumburg. Please know that I will certainly celebrate, with Hector, your great comments. Thank you very much for your business and we look forward to hosting you again next time you are in the Schaumburg area!! More 

Kalamazoo, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

The room was clean and comfortable. The room was actually a little on the small side but it didn't feel that way at all due to efficient organization of the furniture. There was even a mini fridge in the room. The bathroom was a decent size but the best part is that the towels were actually soft! There was a... More 

Was this review helpful? Yes
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

cocoharley, Thank you very much for the great comments about your recent stay at the Courtyard by Marriott Schaumburg. I am so glad to see that you enjoyed your stay and my entire team and I look forward to hosting you again next time you are in the area!! More 

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