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Courtyard by Marriott Chicago / Schaumburg

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1311 American Lane, Schaumburg, IL 60173
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Courtyard by Marriott Chicago / Schaumburg
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Courtyard by Marriott Chicago / Schaumburg
Courtyard by Marriott Chicago / Schaumburg
Courtyard by Marriott Chicago / Schaumburg
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233 reviews from our community

Traveler rating
    128
    84
    16
    4
    1
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63
43
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58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • English first
  • German first
  • Any
English first
  • All months
    (233)
  • Mar-May only
    (61)
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Senior Contributor
38 reviews 38 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel room was very comfortable! Love rooms with 2 queens (versus doubles) plus sofa sleeper, when women of the family meet for a shopping overnight! Pool temperature was perfect - warm, yet refreshing. Hot tub was nicely hot. Great to have adult only hours at end of evening. Staff was friendly and helpful. Also perfect location for shopping and restaurants.... More 

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Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

traveling03, Thank you very much for your positive comments about your recent stay at the Courtyard by Marriott Schaumburg. I am truly happy to hear that you enjoyed your stay and my team and I look forward to hosting you on your next trip to the Schaumburg area!! More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel with my husband for two nights and it was brilliant. The staff were brilliant and could not have done more. The rooms were immaculate and passed my husband's dust test. We enjoyed the pool and hot tub, great to relax after a hard day's shopping at the nearby Woodfield Mall. The staff at the bistro... More 

Was this review helpful? Yes
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Jennifer I, Thank you very much for taking the time to comment on your recent stay the here at the Courtyard by Marriott Schaumburg. I am truly happy to see that you were completely satisfied with your stay. My entire team looks very forward to hosting you again next time you are in the Schaumburg area!! Bo Hagood More 

Janesville, Wisconsin
Top Contributor
50 reviews 50 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had an amazing one night stay at the Courtyard by Marriott Schaumburg. The staff, especially Colin at the Front Desk and Hector in The Bistro, were amazing. They were very friendly, professional and attentive and both made every effort to address me by name whenever possible which is a great touch in the service industry nowadays. The hotel was... More 

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Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

youthdirectorWI, Thank you for your positive comments about your recent stay at the Courtyard Schaumburg. I am delighted to hear that you enjoyed the staff and the hotel. Please know that I will share your comments with my staff, especially Craig and Hector so we can celebrate!! We truly hope you choose to stay with the Courtyard Schaumburg again next... More 

Saint Louis, Missouri
Top Contributor
105 reviews 105 reviews
35 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel 4 years in a row for the Soccers college Showcase. Hotel is very clean, staff is really kind and accommodating. Our king room with pull out couch fit our family well. The hot tub area was awesome for our soccer boys to soak. Having a Starbucks counter in the hotel was a BIG bonus.... More 

Was this review helpful? Yes 1
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

cschuten, First I want to sincerely thank you for your continued loyalty to the Marriott brand and the Courtyard Schaumburg. I also would like to thank you for taking the time out of your busy day to comment about your recent stay. I am very happy to learn that you enjoyed the hotel and the staff. Please know that I... More 

Baraboo, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was comfortable close to the mall and the staff was very helpful and attentive. The pillows were small so you need 2-3 to get comfortable. Wi fi was slow and difficult to get on. The pool area, pool and hot tub are way too small. We did manage to push our way in for a 5 min soak... More 

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Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Shelly M, Thank you very much for the comments about your recent stay at the Courtyard Schaumburg. Although I am glad that you enjoyed the service my staff provided, I do sincerely apologize that you were not satisfied with the other amenities that you mentioned. It is our goal to have all guests leave the hotel completely satisfied and I... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Booking was quick and easy, the room was great! Location as well. I however thought that it was a bit short staffed. But nonetheless great hotel and I would go back. Location is great since there is a ton of nightlife activities near it.

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Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Kroyler G, I truly appreciate you taking the time to comment about your recent stay at Courtyard Schaumburg. I am very glad that you enjoyed your stay at the hotel. Please know that I will address the staffing of the hotel to ensure we are staffed properly moving forward. We look forward to hosting you and your family again next... More 

Green Bay
Contributor
19 reviews 19 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I normally stay at the Marriott near my office but it was booked solid, so I went to Courtyard instead. I was very pleased with the hotel and it was even nicer than the Marriott down the road. The beds were comfortable, nice sized room and very clean. I will definitely be staying here when I go back next month.... More 

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Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Singer73170, Thank you very much for taking the time to review your recent stay at the Courtyard Schaumburg. I am very happy to hear that you enjoyed your stay and that you will be staying with us again. I will make sure to celebrate your positive review with my hard working staff. We look forward to seeing you again next... More 

Butler PA
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Here for a two day business trip. Did not use the fitness room or pool but both seemed to be in good shape since there were always people in them. Had the breakfast in the Bistro each day very good. The staff is very attentive and quick to respond to any request. Very fast wifi much better than normal. Excellent... More 

Was this review helpful? Yes
Bo H, General Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Bob B, Thank you very much for taking the time to review your recent stay at the Courtyard Schaumburg. I am happy to hear that you enjoyed your stay from all aspects. I will make sure to share your positive comments with the staff and we look forward to hosting you again next time you are in the Schaumburg area!! More 

Gurgaon, India
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 4, 2015

It was my first stay in Marriott. The rooms were decent. I was disappointed that there was not even a microwave oven or fridge inside my room. The size of my room was pretty small. I felt the hotel had too many exits and entry pathway.. I got a bit confused in the beginning. But got to used to it... More 

Was this review helpful? Yes 1
Andrea S, Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Thank you for choosing us for your first stay with Marriott. All of our rooms do come equipped with refrigerators and we do have a microwave available in our lobby for our guests to use. We hope you are able to continue travelling with Marriott in the future. More 

Senior Contributor
35 reviews 35 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 4, 2015

I can not say anymore positive things about this facility that I have not already listed in my previous reviews; I have been to this location so many times that I have lost count; that in it self speaks volumes! One more time for anyone who did not get to see my other reviews for this location: 1. Its Safe... More 

Was this review helpful? Yes 1
Andrea S, Manager at Courtyard by Marriott Chicago / Schaumburg, responded to this review

Turleyjay, Thank you so much for another wonderful review. We truly enjoy having you as our guest and appreciate the fantastic comments regarding our hotel and our staff. We hope to continue to be your favorite Schaumburg hotel and look forward to seeing you again soon! More 

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