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Comfort Suites Schaumburg

2.5 of 5
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1100 E Higgins Rd, Schaumburg, IL 60173
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Comfort Suites Schaumburg
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Ranked #17 of 25 Hotels in Schaumburg
A recent review
5 of 5 stars reviewed 1 week ago
Decorables Toronto, Canada
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164 Reviews from our TripAdvisor Community

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Traveler rating
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    19
    9
    12
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78
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4
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • Mar-May only
    (22)
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Toronto, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We were at the hotel for 3 nights. There is free WiFi, parking, breakfast, and a Managers reception M-W from 5-7 -- nice appetizers and free drinks. The hotel was very clean, as was our room, and we had everything we needed. The beds were comfy, we had plenty of towels, and also a fridge and microwave which made our... More 

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Gilbert, Arizona
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Whenever I visit friends and/or family in Chicago, I always stay here. It is excellent. It's located near Woodfield Mall, next to restaurants and shopping, and close to my family. The service is excellent and friendly. The rooms are large, comfortable, and quiet. Each room has everything you need for a great stay. The breakfast is good, but I usually... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia... More 

Boston, Massachusetts
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am not quite sure where to start. Booked this room one year ago. After 19 hours of driving we arrived at 2 am to find out they canceled our reservation. All actions taken that evening in violation of policy for reservation guarantee at Choice hotels. They were able to get us into the last room they had but could... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with staff to ensure we handle these types of situations differently in the future. Again, thank you for... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We visited Schaumburg as a family, 3 kids 6 and under in tow, and we booked a room at Comfort Inn because it was the only one with vacancy. Next time it's the first place we will look. Spacious and clean room with a pull out couch, great full breakfast in the morning, and free drinks (beer/wine) and appetizers in... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia... More 

Milton, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good area. Can't name a restaurant that wasn't close by. Staff was great. Train station not that far away. Shopping mall was also close by. The hotel was very clean. Breakfast was very nice and plentiful.

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia... More 

Dubuque, Iowa
Level Contributor
234 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you're planning to visit Brookfield Zoo or anywhere around Schaumburg, Illinois this is definitely the place to stay. After lots of travel and opening the door to the room it is not often that you're amazed by what you see. This room was spacious and well-appointed. I was impressed as well with the number of outlets for powering up... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia... More 

Berrien Springs, Michigan
Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This room and its beds were fresh, clean, spacious, and basically very well equipped. The wifi was a bit difficult to obtain, but a call to the customer service fixed it, but it took over 10 minutes. We used the fitness room for a bike ride and elliptical use for a quick workout at night. In the morning we put... More 

Was this review helpful? Yes 1
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia... More 

Saint Peters, Missouri
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I got a great deal on this room through Groupon. My only regret is not booking a third night. The room was large, clean, and comfortable. The breakfast was nice too. The location is very close to Woodfield Mall and the interstate. Overall we had a great stay.

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to review our property on your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia General... More 

Midland, MI
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I came along with my wife since she has a business training session here for a week. We did not stay here; however, condition of the hotel is excellent to mention on the tripadvisor. Friendly staff at the front desk as well as housekeeping personnel are the best, not to mention pool and the gym. It would be a great... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to review our property on your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia General... More 

cashiers, nc
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visited my Auntie for the weekend and LOVE this hotel! I stay here, even though she lives nearly downtown, because of the neighborhood mostly. Very nice, not so congested neighborhood for Chicago area. Nice mall down the street, Target across the road, lots of food basically next door. Hotel is clean, pool is fantastic, rooms are spacious, staff are AWESOME!... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to review our property on your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia General... More 

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