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Comfort Suites Schaumburg

2.5 of 5
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1100 E Higgins Rd, Schaumburg, IL 60173
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Comfort Suites Schaumburg
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Ranked #21 of 25 Hotels in Schaumburg
A recent review
5 of 5 stars reviewed 3 days ago
AMANDA F cashiers, nc
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155 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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cashiers, nc
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Visited my Auntie for the weekend and LOVE this hotel! I stay here, even though she lives nearly downtown, because of the neighborhood mostly. Very nice, not so congested neighborhood for Chicago area. Nice mall down the street, Target across the road, lots of food basically next door. Hotel is clean, pool is fantastic, rooms are spacious, staff are AWESOME!... More 

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Hibbing, Minnesota
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for USHL hockey camp. The place is very clean. rooms have nice size. Beds were great. room was quite over all great room. Staff was great. Its kinda hard to get into from highway but near lots of food and the mall. We would stay again for sure. If you need little thinks pick up before you get... More 

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Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia General Manager... More 

appleton, wi.
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I reserved a "King Hot Tub Suite with Romance Package" as we were in town to celebrate our 15 year wedding anniversary. This hotel is not very impressive, just average. When we arrived there was a single rose on the bed, nice. The air conditioner/fan does not turn off, we stayed in March and it was cold... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to send some feedback regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your romance package. I have shared your feedback with maintenance and housekeeping to ensure we handle these types of situations differently in the future. Again, thank you... More 

Forest City, Iowa
Level Contributor
339 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is, by far, the best Choice Hotel property I have ever stayed in and one of the absolute best hotels in the Chicago suburbs I have stayed in. The hotel is very attractive inside and out, the staff is AMAZING, and everything is absolutely clean. The rooms are lovely and spacious with everything a person could need, the pool/spa/fitness... More 

Was this review helpful? Yes 1
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia General Manager More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

Nice hotel in a nice location in the suburbs of Chicago. Manager reception with beverages and appetizers, as well as a Fitness Club nearby included in cost of room. Not the cheapest but overall such a nice value with clean comfortable beds, spacious bathrooms and lots of room to spread out. A little hard to find the first time, but... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia More 

Boca Raton, Florida
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed May 19, 2015

Well after reading the reviews I expected more than I received with this hotel. The rooms, although not the most pleasing to the eye were better than what I saw in the pictures. The staff was not near as friendly as what the reviewers made them out to be on here. (I did notice they were much friendlier on our... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dave Steiner... More 

Kiel, Wisconsin
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 5, 2015

We spent a long weekend here with my family. Total of 4 adults and 5 kids. The hotel is nice and clean. Rooms were clean and nicely kept. Staff was very kind and helpful. Prince at the front desk and Chris in the breakfast service area really stood out with their kindness towards our family. The hotel is close to... More 

Was this review helpful? Yes 1
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Gary, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 3, 2015

Used this hotel for lodging for my kids 'mini' spring break. I chose this hotel because it had a pool. My kids went to go swim and immediately came back to the room. They said the pool was dirty and had 'stuff' floating around in it! The room was nothing to brag about, but it was spacious. The sink had... More 

Was this review helpful? Yes 1
Grand Rapids, Michigan
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed March 8, 2015

We stayed at Comfort Suites Schaumburg because of the Legoland package. The hotel is new and well-kept. The front desk clerk was personable and accommodating at check-in. The pool is a little small for the size of the hotel, but it was clean, had a jacuzzi and a shower for rinse-off. Breakfast was fresh and varied, staff kept the breakfast... More 

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Appleton, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 17, 2015

One of the main reasons we booked this hotel was because of the pool and hot tub, which was especially enticing considering it was below zero outside during our stay. However, at around 7 PM the evening prior to our stay, I received a phone call from the hotel, who left a voicemail, stating that the pool was closed during... More 

Was this review helpful? Yes 1
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