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Comfort Suites Schaumburg

2.5 of 5
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1100 E Higgins Rd, Schaumburg, IL 60173
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Comfort Suites Schaumburg
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Ranked #21 of 25 Hotels in Schaumburg
A recent review
5 of 5 stars reviewed 2 days ago
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151 reviews from our community

Traveler rating
    58
    55
    18
    8
    12
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70
17
3
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (26)
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Nice hotel in a nice location in the suburbs of Chicago. Manager reception with beverages and appetizers, as well as a Fitness Club nearby included in cost of room. Not the cheapest but overall such a nice value with clean comfortable beds, spacious bathrooms and lots of room to spread out. A little hard to find the first time, but... More 

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Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia More 

Boca Raton, Florida
Top Contributor
50 reviews 50 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

Well after reading the reviews I expected more than I received with this hotel. The rooms, although not the most pleasing to the eye were better than what I saw in the pictures. The staff was not near as friendly as what the reviewers made them out to be on here. (I did notice they were much friendlier on our... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dave Steiner... More 

Kiel, Wisconsin
Top Contributor
55 reviews 55 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent a long weekend here with my family. Total of 4 adults and 5 kids. The hotel is nice and clean. Rooms were clean and nicely kept. Staff was very kind and helpful. Prince at the front desk and Chris in the breakfast service area really stood out with their kindness towards our family. The hotel is close to... More 

Was this review helpful? Yes 1
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Gary, Indiana
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 3, 2015

Used this hotel for lodging for my kids 'mini' spring break. I chose this hotel because it had a pool. My kids went to go swim and immediately came back to the room. They said the pool was dirty and had 'stuff' floating around in it! The room was nothing to brag about, but it was spacious. The sink had... More 

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Grand Rapids, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed March 8, 2015

We stayed at Comfort Suites Schaumburg because of the Legoland package. The hotel is new and well-kept. The front desk clerk was personable and accommodating at check-in. The pool is a little small for the size of the hotel, but it was clean, had a jacuzzi and a shower for rinse-off. Breakfast was fresh and varied, staff kept the breakfast... More 

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Appleton, Wisconsin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2015

One of the main reasons we booked this hotel was because of the pool and hot tub, which was especially enticing considering it was below zero outside during our stay. However, at around 7 PM the evening prior to our stay, I received a phone call from the hotel, who left a voicemail, stating that the pool was closed during... More 

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Iowa Falls, Iowa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2015

Hotel is one of the best in Schaumburg. All kind of places to eat nearby. It was modern and clean. The bathroom was nice. Very good breakfast although I noticed that they were low on eggs, perhaps they need time ensure that they have sufficient stock of each item.

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2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 20, 2014

When entering the hotel and our room we were pleasantly surprised after dealing with several sketchy hotels, this one actually seemed decent. After staying in our room a few days, we decided to sit on the couch and eat while watching the Blackhawks game. Because the TV is bolted to the stand, we pulled out the stand to see the... More 

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Iowa
1 review
3 of 5 stars Reviewed December 7, 2014

We stayed here and were a little disappointed in the facilities. First problem was our television didn't work. We messed with it for a little bit and called the front desk. They said they had no maintenance people on site. The front desk person did come to the room and got it fixed. Next problems were the toilet wouldn't flush,... More 

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Buckeye Nation
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 30, 2014

Stayed here for 4 days over Thanksgiving. Have stayed here probably 5 out of the last 6 years. Always had a nice and quiet room on top floor overlooking the small woods. The only reason not 5 stars is that after making myself comfortable I looked up and saw a bug on the ceiling. Not a roach but still a... More 

Was this review helpful? Yes 1
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