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Comfort Suites Schaumburg

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1100 E Higgins Rd, Schaumburg, IL 60173
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1 room 1 guest
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Comfort Suites Schaumburg
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166 Reviews from our TripAdvisor Community

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Traveler rating
    69
    56
    19
    10
    12
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80
18
4
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (166)
  • Mar-May only
    (22)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (26)
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Champaign, Illinois
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

I though I got a good deal on a room with a king bed with a pull out sofa bed. Turned out that this hotel has basically no insulation between rooms and floors. My friends and I kept waking up throughout the night and when morning came, the hall became free range for a herd of noisy children. Not to... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the noise level on your recent visit. We are a very family friendly hotel and have many children and are very sorry for your loss of... More 

Lowell, Michigan, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Comfort Suites Schaumburg is a great place to stay. The staff are extremely friendly and helpful. The hotel is clean and quiet. The large room was perfect for our family of four. We stayed with the LegoLand Package and were greatly satisfied with the deal. Will most definitely stay here again.

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Toronto, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were at the hotel for 3 nights. There is free WiFi, parking, breakfast, and a Managers reception M-W from 5-7 -- nice appetizers and free drinks. The hotel was very clean, as was our room, and we had everything we needed. The beds were comfy, we had plenty of towels, and also a fridge and microwave which made our... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Gilbert, Arizona
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 22, 2015

Whenever I visit friends and/or family in Chicago, I always stay here. It is excellent. It's located near Woodfield Mall, next to restaurants and shopping, and close to my family. The service is excellent and friendly. The rooms are large, comfortable, and quiet. Each room has everything you need for a great stay. The breakfast is good, but I usually... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia... More 

Boston, Massachusetts
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 16, 2015

I am not quite sure where to start. Booked this room one year ago. After 19 hours of driving we arrived at 2 am to find out they canceled our reservation. All actions taken that evening in violation of policy for reservation guarantee at Choice hotels. They were able to get us into the last room they had but could... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with staff to ensure we handle these types of situations differently in the future. Again, thank you for... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed July 15, 2015

We visited Schaumburg as a family, 3 kids 6 and under in tow, and we booked a room at Comfort Inn because it was the only one with vacancy. Next time it's the first place we will look. Spacious and clean room with a pull out couch, great full breakfast in the morning, and free drinks (beer/wine) and appetizers in... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia... More 

Milton, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 15, 2015

Good area. Can't name a restaurant that wasn't close by. Staff was great. Train station not that far away. Shopping mall was also close by. The hotel was very clean. Breakfast was very nice and plentiful.

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia... More 

Dubuque, Iowa
Level Contributor
244 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
5 of 5 stars Reviewed July 12, 2015

If you're planning to visit Brookfield Zoo or anywhere around Schaumburg, Illinois this is definitely the place to stay. After lots of travel and opening the door to the room it is not often that you're amazed by what you see. This room was spacious and well-appointed. I was impressed as well with the number of outlets for powering up... More 

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia... More 

Berrien Springs, Michigan
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 12, 2015

This room and its beds were fresh, clean, spacious, and basically very well equipped. The wifi was a bit difficult to obtain, but a call to the customer service fixed it, but it took over 10 minutes. We used the fitness room for a bike ride and elliptical use for a quick workout at night. In the morning we put... More 

Was this review helpful? Yes 1
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia... More 

Saint Peters, Missouri
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 9, 2015 via mobile

I got a great deal on this room through Groupon. My only regret is not booking a third night. The room was large, clean, and comfortable. The breakfast was nice too. The location is very close to Woodfield Mall and the interstate. Overall we had a great stay.

Was this review helpful? Yes
Dia V, General Manager at Comfort Suites Schaumburg, responded to this review

Thank you for taking the time to review our property on your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Dia Vanadia General... More 

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