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All 2 Schaumburg accommodations

Extended Stay America - Chicago - Schaumburg - I-90

2.5 of 5
2000 North Roselle Road, Schaumburg, IL 60195
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Extended Stay America - Chicago - Schaumburg - I-90
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26 reviews from our community

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Traveler rating
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Date Rating
Kansas
Top Contributor
53 reviews 53 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 7, 2013

I stayed at this hotel 2 nights after the hotel I was staying at was going to raise my rates while my wife was in the hospital. I looked at the rooms a few days prior to checking in with Sam, the front desk person, who is very friendly and accommodating. The room I was first shown did have an... More

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See 6 more reviews by digetydog2004 for Schaumburg
Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
June 14, 2013

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that you found the outlets in the room not properly covered. Still, we are excited to know that we were able to have such a great experience with Sam. Thank you again for your review. We look forward to seeing... More

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 28, 2013

Before I write a bad review for this hotel, I want to stress that the folks who work here are nice people. They mostly will bend over backwards with empathy, but can't do much to help with your nightmare stay. I also want to stress that if saving money per night is your primary goal, this hotel will do just... More

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Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
June 6, 2013

The staff and I read your comments about your stay with us. I sincerely apologize that your visit with us was not 100% satisfactory. The staff and I are striving to improve our offerings and procedures to ensure a situation like yours does not happen again. As well, as this hotel's manager, I can assure you that we do not... More

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2 of 5 stars Reviewed April 28, 2013 via mobile

The room smelled, could not find any employees , half of the laundry room did not work. The trash cans outside where full of trash. Parking lot had trash in if . If you wanted to find someone to check in or for some help you had to call on the phone but you had to find the phone first.... More

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Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
April 30, 2013

Jim - I appreciate you bringing your experience to our attention. I sincerely apologize that you found both the exterior and interior of the hotel in the condition that you did as well as you were not able to find staff immediately. To make sure this doesn't happen again, I have created a housekeeping checklist to ensure all rooms are... More

Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 19, 2013

Stayed here for a night, but it would definitely be a good choice for travelers that needed the convenience of a kitchen including full-sized fridge, small stove and microwave. Amenities included free wi-fi and mini breakfast stand in lobby that offered cereal bars, pre-wrapped muffins, coffee, tea, hot chocolate and a small selection of fruit. The bed was comfortable and... More

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Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
April 23, 2013

Thank you so much for posting a review of our property. I am glad to read that you were pleased with your room as well as our Wifi and Grab N Go Breakfast. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed February 22, 2013

I have stayed at other hotels that double as long-term type hotels, but this was by far the worst. Perhaps I had a very bad end of the spectrum room, but "ick" is all I can say. Hotel appeared new, but had no amenities. I had a mere double bed with old-fashioned bedding that was clean, but smelled "old," not... More

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Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
April 17, 2013

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you found the sheets to be wrinkled and the layout to be awkward. Your comments were reviewed by the staff, and we will continue to improve our hotel to... More

Schaumburg, Illinois
2 reviews
4 of 5 stars Reviewed January 15, 2013

I have been here for over four months on a 6 month assignment and have no complaints. Its no JW Marriott, but the place is quiet, clean, and convenient. The staff is friendly and helpful. And the room has everything a single guy needs. The King bed is good with nice beading. The kitchenette has everything needed including a full... More

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MackenzieChicago, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
January 21, 2013

Thanks for letting us know that you like the hotel and the staff. We are glad you are getting to experience are newly renovated product, and are a long term guest of ours. We appreciate your comments. More

Schaumburg, Illinois
1 review
5 of 5 stars Reviewed January 14, 2013

been here for three months now, rooms have been completely renovated...new carpet, and a nice flat screen tv, along with new countertops. The property is quiet and well maintained. The location is prime for any suburbanite, with access to golf rd 1 mile away where u will find anything and everything within a 2 mile radius. I am able to... More

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MackenzieChicago, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
February 4, 2013

Wow, thanks for the great comments! We appreciate your great review of the hotel and staff. We appreciate you taking the time for letting us know you are happy. More

Schaumburg, Illinois
1 review
5 of 5 stars Reviewed November 30, 2012

As of this writing my wife and I are in transition. We needed a place to stay for a month or so until our home is ready. We chose here because of the location and price. OK, so it's on a side street off of Roselle Road. So what? At night the place is lit up like a Christmas tree... More

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MackenzieChicago, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
January 6, 2013

Thank you for such great comments. Our renovation is done.! Just to let you know we start our Grab and Go breakfast this month, which I think you will enjoy. Happy New Year! More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2012 via mobile

I stayed here with my wife and kids and ee really enjoyed our time. They was doing construction so it was a little noisy but judging by our room it was well worth it. Joey was very pleasant and helpful

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MackenzieChicago, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
November 5, 2012

Thank you for your thoughful comments as we go through our renovation. It should be completed in the next couple of weeks, and yes we feel it was worth it too! Please come back and see us again. More

Marion, Iowa
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 3, 2012

We chose this hotel due to its proximity to the mall, IKEA, and Medieal Times within Schaumburg. The hotel was ok once we found it, but be warned IT IS NOT ON ROSELLE ROAD! We used our GPS to get to the hotel, but it pretty much gave up once we turned off the interstate into Schaumburg. Take note as... More

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MackenzieChicago, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review
October 22, 2012

The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay and I am sorry that did not happen for you. We are currently in the middle of having the entire hotel renovated as well as new signage. I hope the next time you are in the area you will give us another... More

 
 
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Additional Information about Extended Stay America - Chicago - Schaumburg - I-90

Also Known As:
Schaumburg Extended Stay
Extended Stay Schaumburg
Address: 2000 North Roselle Road, Schaumburg, IL 60195
Region: United States > Illinois > Schaumburg
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #1 of 2 Specialty lodging in Schaumburg
Price Range: $
Hotel Class:2.5 star (2.5*)
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