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Extended Stay America - Chicago - Schaumburg - I-90

2.5 of 5
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2000 North Roselle Road, Schaumburg, IL 60195
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Extended Stay America - Chicago - Schaumburg - I-90
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A recent review
4 of 5 stars reviewed 4 weeks ago
lomaha Greenwood, SC
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41 reviews from our community

Traveler rating
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    4
    8
    8
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5
4
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Greenwood, SC
Top Contributor
65 reviews 65 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were looking for a reasonably priced hotel traveling with our son and his young family. We liked the idea of a kitchen within the room even though we never used much of it. Stay was for 3 nights. Rooms were large and furnishings seemed new and updated. Princess checked us in and saw that we had everything we needed.... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm thrilled that you had a pleasant experience and you found the service provided by our staff to be excellent. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our... More 

1 review
4 of 5 stars Reviewed February 11, 2015

The room was clean and the staff was wonderful. Princess was absolutely amazing and very helpful. Jim the general manager was very accommodating when it came to a miss understanding. I would definitely stay there again.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm thrilled that you found Princess and Jim were of great service to you and that you had a wonderful stay. The team and I would like to thank you again for posting your review. We look forward to welcoming you back in the... More 

Bengaluru (Bangalore), India
Top Contributor
109 reviews 109 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 28, 2015 via mobile

Stayed for15 nights. It is a basic lodge where privacy of guest is valued. Room is big and has a good kitchenette. The grab breakfast menu is repetitive and sometimes replenishments not done, especially fruit. The staff are friendly and helpful.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that our grab-and-go breakfast was not stocked at all times. I will be working with our staff to make sure that we are keeping it stocked throughout the morning. Still, we are happy to know that we were able to enjoy the room... More 

Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2015 via mobile

This is the second time we have used this particular hotel and yet again we were very pleased. The fact you have a functional kitchen and soooo much space for the price we paid ($71) is really impressive. I would highly recommend this place especially if you are visiting Medieval Times as it is literally across the street. In fact... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

I appreciate you taking the time to write such a great review. I'm so pleased to hear that you find our hotel to be a great value. We are glad that you enjoyed your fully equipped kitchen and that our location was so convenient for you. Thank you again for your review. We look forward to seeing you in the... More 

Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 30, 2014

My first night, I asked for a wake up call, the desk agent confirmed my room number and the time. No wake up call came, and when I mentioned that to another desk agent she said "Well, we don't do wake up calls". Would have been nice if the agent last night had told me that. That's OK, as a... More 

Was this review helpful? Yes
Maplewood, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

To start out - I did get this hotel via priceline.com (name your price), so I had no choice when it came to the hotel, only the general area. With that being said, I was very happy with the hotel. The staff was very gracious and attentive. If I needed anything they jumped.. not in 5 or 10 minutes, but... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed June 26, 2014

Got my checkout date wrong although we paid in advance for 2 months ~$2,000. They walked into my room not once but twice WITHOUT knocking. I could understand the 1st time because they thought I was supposed to checkout but when they knew I was there they walked in a second time without knocking. This was an invasion of privacy... More 

Was this review helpful? Yes
Schaumburg, Illinois
1 review
5 of 5 stars Reviewed May 29, 2014

Very friendly and responsive management and staff. Nice, comfortable furnishings. Great coffee every morning. Everything you need for a long-term stay is provided here and makes it easy to be here on a long-term project or during a relocation.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you found our staff and facility enjoyable as well as our grab-and-go breakfast. We look forward to seeing you in the future, should your travels bring you back to our area. More 

1 review
5 of 5 stars Reviewed May 13, 2014

Jim and Tracy went out of their way to make sure we were accommodated! Booked through priceline and they still made sure we got double beds and that the room was clean. Prompt, courteous and professional

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More 

Las Vegas, Nevada, United States
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 13, 2014

I got into the hotel around 1p, and wondered if they would charge me the extra 25 dollar fee for early check in. The minute I walked in guy at front, which is the manager was very happy. Very outgoing, and awesome. I said I am here to check in, he goes name, I told him. He goes we have... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More 

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