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All 2 Schaumburg accommodations

Extended Stay America - Chicago - Schaumburg - I-90

2.5 of 5 Condominium   |   2000 North Roselle Road, Schaumburg, IL 60195
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A recent review
5 of 5 stars Reviewed August 18, 2014
Meg O Maplewood, Minnesota
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41 reviews from our community

Traveler rating
    14
    8
    3
    8
    8
See reviews for
5
4
10
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Maplewood, Minnesota
1 review
5 of 5 stars Reviewed August 18, 2014

To start out - I did get this hotel via priceline.com (name your price), so I had no choice when it came to the hotel, only the general area. With that being said, I was very happy with the hotel. The staff was very gracious and attentive. If I needed anything they jumped.. not in 5 or 10 minutes, but... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed June 26, 2014

Got my checkout date wrong although we paid in advance for 2 months ~$2,000. They walked into my room not once but twice WITHOUT knocking. I could understand the 1st time because they thought I was supposed to checkout but when they knew I was there they walked in a second time without knocking. This was an invasion of privacy... More

Was this review helpful? Yes
Schaumburg, Illinois
1 review
5 of 5 stars Reviewed May 29, 2014

Very friendly and responsive management and staff. Nice, comfortable furnishings. Great coffee every morning. Everything you need for a long-term stay is provided here and makes it easy to be here on a long-term project or during a relocation.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you found our staff and facility enjoyable as well as our grab-and-go breakfast. We look forward to seeing you in the future, should your travels bring you back to our area. More

1 review
5 of 5 stars Reviewed May 13, 2014

Jim and Tracy went out of their way to make sure we were accommodated! Booked through priceline and they still made sure we got double beds and that the room was clean. Prompt, courteous and professional

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Las Vegas, Nevada, United States
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 13, 2014

I got into the hotel around 1p, and wondered if they would charge me the extra 25 dollar fee for early check in. The minute I walked in guy at front, which is the manager was very happy. Very outgoing, and awesome. I said I am here to check in, he goes name, I told him. He goes we have... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Hyderabad, India
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 12, 2014

Stay in this hotel if you get a good deal. I would advise staying against in ground floor ,especially if you are planning to cook. You cannot open the windows on the ground floor but it is possible on the other floors.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel including our spacious suites with fully equipped kitchens at a great value. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to hosting... More

OC
Contributor
19 reviews 19 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 21, 2014

1) hard to find the location even with my GPS.. this place was hiding far from 2000 N. Roselle Rd... where my GPS indicated. 2) No shampoo in the room unless you ask.. Jim at the front counter was being CHEAP..he claims he only had one shampoo left and I was staying for 3 days!!... later that day another lady... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

James – Thank you for taking the time to write a review of your stay. I sincerely apologize for the level of professionalism displayed by some members of our staff. I will meet with the staff to review our guest protocol so that this issue does not affect our future guests. If you would like to provide any additional comments,... More

Grand Rapids, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 31, 2013

BOOKING: I booked this hotel through a 3rd party site. Got a really good deal. Think it was on special at the time. Can't beat the price I paid. When the hotel is NOT on special, it's still a decent rate for the location. STAFF & UPKEEP The price is kept low because there is no daily maid service. Front... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that the room was not properly cleaned and that the bed was uncomfortable. Please accept my apology. To prevent this from happening again, my team is double checking to make sure we have not missed any cleaning in a room each... More

Lima, Ohio
1 review
4 of 5 stars Reviewed October 17, 2013

My husband and I were visiting Chicago and stayed outside of the city because it's cheaper. The room was perfect, had a sink, stove, coffee maker, microwave, fridge and freezer. Nice bathroom. ... it's a little apartment really. Queen size bed, nice flat screen tv, near food options .The room was $60.... The only complaint was the bed was a... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that you were not completely satisfied with your beds firmness. We are sorry for this issue, but are happy to read that we provided you with a comfortable suite that you found had just what you needed. The... More

Amman, Jordan
2 reviews
1 of 5 stars Reviewed October 6, 2013

we found two red spiders in the room, and the door of the room didnt lock, we are a family with a baby, we have two siders in our room, one in the room and one in the bathroom, also we room door didnt lock, we found that by mistake as after the third night we just wanted to double... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that your room was unclean and that the door did not secure properly. Please accept my apology. To make sure this doesn't happen again, I am working with our housekeeping staff to improve our cleanliness procedures and our maintenance staff has... More

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Additional Information about Extended Stay America - Chicago - Schaumburg - I-90

Address: 2000 North Roselle Road, Schaumburg, IL 60195
Phone Number:
Location: United States > Illinois > Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Chicago - Schaumburg - I-90 2.5*
Number of rooms: 128
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Also Known As:
Schaumburg Extended Stay
Extended Stay Schaumburg

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