Usually stay at Marriott Summerfield just north of this property. This time I wanted to try something else. Reasonable price and great location IMO. Very efficient service at check in and friendly staff. However, the room had a bit to be desired and not like any other Hyatt named property I've been in. My main issues stem around maintenance and... More

Yes, its not Homewood Suites or Residence Inn, but the Hyatt House is an AMAZING property for the price. The studio was large enough and had a dishwasher! The room was clean (as opposed to the those pictures posted by others) and the staff was very helpful (though we didn't really challenge them, hardest questions was how I should make... More

I stayed here in July of 2011 on business for an entire week. This is a nice hotel with a great hotel staff that help us have a great time. They even took us to a restaurant one night because we didn’t know how to get there. The food is decent enough to eat, of course it isn't fancy food,... More

Overall, this hotel is a great value. The hotel appears to have had some updates recently. There is a hot breakfast that was included. The breakfast was decent, however, we found it to be very crowded and there is not enough seating for all of the guests. This was not a huge deal, we just decided to take breakfast back... More

Not sure what others are complaining about!? Clean, great decor, staff is young but very well trained, hot breakfast, kitchenette, DVD player in room, indoor pool. We could not have been more impressed or pleased with our stay. Everything we were looking for AND more! Don't listen to naysayers...I have a feeling Christ himself could have been at the front... More

I booked this hotel for one on the spur of the moment after deciding not to stay in downtown Chicago. When we first checked in, we were given keys to a room on the first floor that had not been cleaned. We had already lugged all of our luggage into the room (along with our 2 year old), so it... More

I had a problem from when i stepped in to when I stepped out. I stayey here before and had a minor issue but thought I would give it another chance....BIG mistake ...not sure how hyatt allows his place to embarress its brand. The management was the biggest joke young arrogant who doesn't know what customer service means. Made me... More

I was surprised at the value of the one bedroom, which we got for $99 night. I booked two rooms for family and both were good sleeping experiences. It was one bed with full queen bed (sofa) in separate sleeping area with kitchen (full-size fridge, etc.). Warm pool with built in hottub and spa. Front hotel staff was very friendly... More

I stayed in this hotel with my family for one night in 2011. The hotel room is pretty good, I should be very clear with that. However, the front desk staff looked not quite trained. First, it was hard to understand what they were saying. Then, they would not bother to explain any of the amenities hotel may have. The... More