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HYATT house Chicago/Schaumburg

3.0 of 5
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1251 East American Lane, Schaumburg, IL 60173 (Formerly Hyatt Summerfield Suites Schaumburg)
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HYATT house Chicago/Schaumburg
Best prices for: 1 room 1 guest
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Ranked #23 of 25 Hotels in Schaumburg
A recent review
4 of 5 stars reviewed 3 days ago
ajharman22 Leesburg, Indiana
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144 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leesburg, Indiana
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed this hotel. We got a 2 bedroom suite. It worked out great for us. When you hear 2 bedroom suite it sounds like it would be massive. The bedrooms are a tight squeeze but definitely not a problem. They did have queen size beds. The pool area was nice and the pool was warm. Breakfast was good.... More 

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Machesney Park, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

We had prepaid online and had a whirplool room for our 20th anniversary. This was done 2 months before coming. WHEN we got there we were told this room is no longer available. Not when the remodeling was done, the day we arrived on our 20th anniversary. Then our whirpool room was not there anymore.

Review collected in partnership with Hyatt Hotels

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Kent City, Michigan
Top Contributor
61 reviews 61 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was nice clean to but a little small the night stands we're touching the bed and wall on both sides not a lot of room on either side air conditioner / heat was also touching night stand and took up a lot of room and bath room was right next to the bed 2 feet from it couch/ bed... More 

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General_Manager_HHS, General Manager at HYATT house Chicago/Schaumburg, responded to this review

Thank you for your honest and constructive feedback lheethuis! We like to ensure every guests' satisfaction and will use your comments/suggestions as we move forward! We are currently renovating our guest rooms to include carpet flooring and we do plan to renovate our lobby which should provide more seating capacity. We have also increased the number of towels provided in... More 

Springfield Illinois
Top Contributor
97 reviews 97 reviews
49 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 10, 2015

This property is undergoing some work but that in no way created a problem for my stay. If you are working in the area, as I was, this is a perfect place to stay. They have an evening reception where they serve different food each night and beer and wine are complementary. Their breakfast was fine considering they do not... More 

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General_Manager_HHS, General Manager at HYATT house Chicago/Schaumburg, responded to this review

We are thrilled to see you enjoyed your stay! Thank you for taking the time to review our hotel and please keep us in mind for future visits to the Schaumburg area. More 

Milwaukee, Wisconsin
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 5, 2015

Returning for our 8th year....Family & friends getting together for a 3 day weekend. Great shopping for the ladies down the street. Plenty of bars for the men to watch basketball & have a few beers. Pool & hot tub a must. Breakfast buffet was outstanding with the made to order omelet bar. Rooms were just fine & staff was... More 

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General_Manager_HHS, General Manager at HYATT house Chicago/Schaumburg, responded to this review

Thank you Peterson family - We are looking forward to your 9th annual gathering! More 

Gurgaon, India
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 4, 2015

I was here for one week. The room had everything that you possibly need in a home. The kitchen area was really good. The front desk people were helpful. Morning breakfast is complimentary- but had really good varieties. The Wood field Mall is at a walk-able distance. There are shuttles that go from the Hyatt to Mall in the evening.... More 

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Indianapolis, Indiana
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 22, 2015

We stayed for one weekend night. Things went well with check in. The rooms aren't exactly dated per say but they do need a renovation as things are looking very used ... the closet door in our room (211) was missing and there was no covering up the fact that there should be a door there as there is a... More 

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General_Manager_HHS, General Manager at HYATT house Chicago/Schaumburg, responded to this review

Thank you AprilS_11 for your review. We are working hard to ensure a positive guest experience as our current phase of renovations does include the bathroom, all guest room flooring and closet doors. We are excited to have you back in the future to show you the improvements we have made! More 

Lake Geneva, Wisconsin
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 22, 2015

My family travels all the time and this hotel could be so much better. The front desk person. Was very nice and helpful. The room was more for an extended stay hotel. Too much kitchen and the bed should have been more separate from the couch/seating area. If you get a room ending in 21 ask for a different room.... More 

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New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2015

Let me start by saying this that at Hyatt House Scahumburg, they know what customer service is. The staff highly courteous, they work like a team. I saw front office staff helping the kitchen staff during evening socials, breakfast. I have not seen such coordination in likes of Marriotts or Hiltons.. Keep it up. Christina, Ramona, Trevor, Doug, Ivy. you... More 

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Chillicothe, Illinois
Top Contributor
65 reviews 65 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed February 8, 2015

We booked this hotel through Priceline and stayed for one night. The staff was friendly but the hotel was listed as a 3 star and I would not have considered it that. The hot tub in the pool area was closed for a short time the night we stayed because a child had used the restroom in it. If I'm... More 

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General_Manager_HHS, General Manager at HYATT house Chicago/Schaumburg, responded to this review

Thank you so much for your feedback on your stay. Please know that we make every effort to ensure hotel policies are followed by all guests for both the safety and comfort of all guests. We are happy to report that the first half of the initial phase of our renovation process is complete which includes a completely remodeled bath... More 

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