I really enjoyed my stay at this hotel! The check-in was wonderful- I mentioned that it was our anniversary and we were suprised by a free upgrade! The room was great- clean, comfy bed, the bathroom was very nice, the fully stocked kitchen was a beautiful surprise and helpful and the whirlpool tub (which came with the upgrade) was awesome.... More

The check in was awesome- personnel were very friendly and nice. Room was nice- huge frig/ freezer- oven microwave. The room/ bed was smaller than I would have liked but we reserved thru Hotwire and I think you get what you get:) the bed wasn't the most comfortable and music playing from somewhere - not the hotel- until 2:30 am... More

On current business trip, the house wireless was not usable and the front desk directed guests to call the service provider rather than admit that the wireless had been unavailable for 2 days. They claimed that they had wireless service on their Ipads and that " a few rooms on some floors had a low signal" Later in the even... More

We typically stay at another property when visiting Schaumburg but found a great day for the Hyatt House and thought we'd give it a try. We were pleasantly surprised at the wonderful location - close to mall and restaurants and easy to get in and out of. The staff was always pleasant and were quick to greet us. The room... More

Traveling for business, this hotel is a must if you are in Schaumburg Ill. It is well placed near offices, Woodfield Mall, restaurants and the highway. The facilities are older but cared for and all stuff works. More importantly, the staff care. They will do whatever you need (within reason of course) and always with a huge smile and pleasant... More

We love this hotel! It is very convenient to everything. The staff is always friendly. Nice breakfast buffet. Room is so clean. The kitchen facilities in the room are always very clean also, and the kitchen is totally stocked. Wish the pool were bigger but they can't really do anything about that. Have been here a number of times and... More

I give this hotel extremely high marks for customer service - both during my stay when I brought issues to their attention and also afterwards. Front desk staff and management are well trained, genuinely care about the guests and do an EXCELLENT job. That said, the guest rooms are in desperte need of rennovation. The hotel management has indicated the... More

We booked this hotel for a nice weekend getaway, very impressed. First, rooms were VERY clean and staff was extremely friendly. We booked a regular room and were impressed. Our room had hardwood floors, couch, business desk, stovetop, full size refrigerator, microwave, dishwasher, and dishes/pots/pans for our use. Nice 32" flatscreen tv with a complimentary dvd player. Bed was quite... More

Needed to be in Schaumburg overnight on business. Hotel came up as an instant deal hotel on Priceline -- so it was excellent for the price. About a $50 cab ride from ORD. Room was clean, Location was good. Staff were friendly. I'd go back.