We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 Schaumburg hotels

HYATT house Chicago/Schaumburg

3.0 of 5 Hotel   |   1251 East American Lane, Schaumburg, IL 60173 (Formerly Hyatt Summerfield Suites Schaumburg)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Shop and Stay Package
Save Saved
You added HYATT house Chicago/Schaumburg to your Saves list
HYATT house Chicago/Schaumburg
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
61%
Ranked #24 of 25 hotels in Schaumburg
A recent review
4 of 5 stars reviewed 2 weeks ago
kindoo Madison, Wisconsin
  • Overview
  • Reviews (121)
  • Photos (44)
  • Amenities
  • Room tips (15)
  • Location
  • More
Write a Review

121 people have reviewed this hotel

Traveler rating
    34
    37
    21
    13
    16
See reviews for
44
22
18
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Madison, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Walking into the lobby, you get the high-class feeling from the design & decoration of the place. Staff was friendly and courteous. Check-in was a breeze. Parking was convenient. Room was clean, odor-less, spacious, well decorated. Very comfortable. Carpet looked newer. We had the Queen Studio. One queen sized bed, and one full size sofa bed. 27" flat screen TV,... More

Was this review helpful? Yes
General_Manager_HHS, General Manager at HYATT house Chicago/Schaumburg, responded to this review

Kindoo, It is great to see you enjoyed your stay and I hope you will consider us for any future accommodation needs you may have when traveling to the area. We can't wait to see you again! More

Bellevue, Wisconsin, United States
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here with my family over the July 4th weekend, the hotel was great. Trevor checked us in and was great and very personable with the family. Trevor even printed out directions to the fireworks for us! The room size was generous and the bed comfortable. The bad...well breakfast was a disaster. The hotel was pretty full and breakfast... More

Was this review helpful? Yes
General_Manager_HHS, General Manager at HYATT house Chicago/Schaumburg, responded to this review

Dear AdamGBWI: Thank you or taking the time to review our hotel! I am glad to hear you enjoyed your stay and appreciate your comments regarding opportunities for our improvement. We are already addressing the breakfast experience as a whole in an effort to provide a consistent, quality breakfast for all of our guests. We look forward to having you... More

Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 2, 2014

My wife and I just spent two nights here recently and enjoyed every minute of our stay. With our 10% AARP discount, we paid $72/night including all taxes and fees. The hotel is within a mile of the Woodfield Mall and a short trip to many fine restaurants and events. We reserved a Studio Suite, which is all a traveling... More

Was this review helpful? Yes
Alexandria
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 20, 2014

No problems with location, cleanliness, or breakfast/evening social. Major issue was the bed, which was substandard for a pricey chain. Felt flimsy. TV reception wasn't great, nor was it the best channel selection. Probably better choices elsewhere.

Was this review helpful? Yes
Bristol, United Kingdom
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 3, 2014

Complementary breakfast was not the best so that I took one star, but they have a lot of good services and guest stay together events that I enjoyed a lot. Rooms are excellent, good a full kitchen. The only thing in the room that I didn't like is very the TV was. This was in the middle of the room... More

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed April 10, 2014

The idea is good, have your own kitchen etc. But once you get there it's a different story. First off, at 4:30 in the morning, the garbage truck picks up the dumpsters and bangs them for a good 5 min; every day. After 4 days, no new bed sheets. In the morning, the cleaning crew starts making noise at 6am.... More

Was this review helpful? Yes
Megan T, Guest Relations Manager at HYATT house Chicago/Schaumburg, responded to this review

Hello Travelots61, Thanks for taking the time to address your concerns with us. You are correct, a Hyatt House is not like a Regency. A Hyatt Regency is, in plain terms, "fancier" than a Hyatt House. Hyatt House is the simple, long term stay version of a Hyatt. As part of Hyatt's Green Program, we do not wash sheets during... More

1 review
2 of 5 stars Reviewed April 9, 2014

There were not enough luggage carts. The night front desk manager was rude to my mother-in-law and me. I reserved 2 studio queen suites and while I paid for 2 I only received 1. I was not given an apology form the front desk nor a discount for the mix-up with my room. The phones in the room were filthy... More

Was this review helpful? Yes
Philadelphia, Pennsylvania
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 2, 2014

Was planning on having out of town guests stay here, had free breakfast, small kitchen in room, very nice and clean hotel. The front desk agents were very friendly and pleasant. Wasn't a huge fan of Tania, director of sales, who showed us around. Maybe we caught her at a bad time, it just seemed like she wanted to go... More

Was this review helpful? Yes
Megan T, Guest Relations Manager at HYATT house Chicago/Schaumburg, responded to this review

Hi Ballerinacakes, I am sorry that no one was able to get back to you about your desired reservation. There seems to be a misunderstanding. When Tania tried to reach out to you, the emails bounced back. She also tried to call but was unable to reach you or even leave a voicemail because your voicemail box was full. We... More

Maquoketa, Iowa
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 2, 2014

Stay was mixed. Nice exterior and lobby. Room was average.The good? Nice evening reception with warm munchies and beer. Decent breakfast. The bad- Problem with hot water in shower, notified desk. Next morning same thing. Room wasn't the cleanest. Minor details,but when you have a major thing like no hot water, you start noticing other things too. Some things above... More

Was this review helpful? Yes
Megan T, Guest Relations Manager at HYATT house Chicago/Schaumburg, responded to this review

Hi Ron S, We are super bummed to hear about the hot water. I know I’d be pretty upset if I went anywhere and didn’t have access to hot water. We are very sorry. Turns out we were having an issue with our hot water heater that is now being fixed. I'm glad you enjoyed our reception and breakfast (good... More

Pittsburgh, Pennsylvania
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 29, 2014

I have switched from being a Mariott loyal to a Hyatt customer. As a Travel Agent, my needs are simple. Clean, no hassle place to lay my head. I have recently gone through their training and I will tell you that the property surpasses what I expected. Great breakfast in the morning, customer service was everything I needed, and plenty... More

Was this review helpful? Yes
Megan T, Guest Relations Manager at HYATT house Chicago/Schaumburg, responded to this review

TravelagentL, Thanks so much for your review! We are glad you enjoyed your stay and hope to see you again... next time you're here we'll have a full omelet station for you to enjoy! More

Owners: What's your side of the story?
If you own or manage HYATT house Chicago/Schaumburg, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to HYATT house Chicago/Schaumburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about HYATT house Chicago/Schaumburg

Address: 1251 East American Lane, Schaumburg, IL 60173 (Formerly Hyatt Summerfield Suites Schaumburg)
Phone Number:
Location: United States > Illinois > Schaumburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Chicago/Schaumburg 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Agoda, Expedia, Priceline, Travelocity, Tingo, HotelsClick, TripOnline SA, BookingOdigeoWL, Venere and Otel so you can book your HYATT house Chicago/Schaumburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt House Chicago/Schaumburg Hotel Schaumburg
Schaumburg Hyatt Summerfield Suites
Schaumburg Summerfield Suites
Hyatt Summerfield Suites
Summerfield Suites Schaumburg
Hyatt Schaumburg

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (6)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (12)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hyatt House Chicago/Schaumburg is a luxury extended stay property located in the heart of Schaumburg. Surrounded by shopping, restaurants, and businesses this hotel makes your stay comfortable and rewarding. Each guest enjoys complimentary hot breakfast daily, managers reception Mon-Thursday from 530pm-7pm, where we serve hors d'oeuvres and Wine. Complimentary high speed internet access in all guestrooms, wireless in lobby area. Transportation to local attractions included, and on-site Laundry room with washers and dryers. ... more   less 
Number of rooms
134

See which rooms travelers prefer