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All 25 Schaumburg hotels

HYATT house Chicago/Schaumburg

3.0 of 5 Hotel   |   1251 East American Lane, Schaumburg, IL 60173 (Formerly Hyatt Summerfield Suites Schaumburg)
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Ranked #23 of 25 hotels in Schaumburg
A recent review
5 of 5 stars reviewed 1 week ago
Karen B Springfield, United States
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123 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
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English first
Springfield, United States
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed here a couple years ago for our Anniversary. Rooms were nice and clean and had everything we needed.staff is super nice they have a nice hot breakfast. really close to the mall and all kinds of great eating places close!! we will be staying here again next month cant wait!

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General_Manager_HHS, General Manager at HYATT house Chicago/Schaumburg, responded to this review

We are glad to have been a part of your special day! Please let us know if we may be of any assistance prior to your upcoming stay. See you soon! More

Antwerp, Belgium
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a very good experience. My husband had to work nearby, which was the main reason to choose this area. I had the opportunity to go to Woodfield Mall, which used to be the USA's biggest mall (not anymore, but still big enough ...). The hotel has a shuttle service to the mall though I preferred to walk. In... More

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General_Manager_HHS, General Manager at HYATT house Chicago/Schaumburg, responded to this review

Thank you so much for your review and we are glad you enjoyed your stay! We look forward to seeing you again in the future! More

Madison, Wisconsin
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

Walking into the lobby, you get the high-class feeling from the design & decoration of the place. Staff was friendly and courteous. Check-in was a breeze. Parking was convenient. Room was clean, odor-less, spacious, well decorated. Very comfortable. Carpet looked newer. We had the Queen Studio. One queen sized bed, and one full size sofa bed. 27" flat screen TV,... More

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General_Manager_HHS, General Manager at HYATT house Chicago/Schaumburg, responded to this review

Kindoo, It is great to see you enjoyed your stay and I hope you will consider us for any future accommodation needs you may have when traveling to the area. We can't wait to see you again! More

Bellevue, Wisconsin, United States
Top Contributor
57 reviews 57 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 6, 2014

I stayed here with my family over the July 4th weekend, the hotel was great. Trevor checked us in and was great and very personable with the family. Trevor even printed out directions to the fireworks for us! The room size was generous and the bed comfortable. The bad...well breakfast was a disaster. The hotel was pretty full and breakfast... More

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General_Manager_HHS, General Manager at HYATT house Chicago/Schaumburg, responded to this review

Dear AdamGBWI: Thank you or taking the time to review our hotel! I am glad to hear you enjoyed your stay and appreciate your comments regarding opportunities for our improvement. We are already addressing the breakfast experience as a whole in an effort to provide a consistent, quality breakfast for all of our guests. We look forward to having you... More

16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 2, 2014

My wife and I just spent two nights here recently and enjoyed every minute of our stay. With our 10% AARP discount, we paid $72/night including all taxes and fees. The hotel is within a mile of the Woodfield Mall and a short trip to many fine restaurants and events. We reserved a Studio Suite, which is all a traveling... More

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11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 20, 2014

No problems with location, cleanliness, or breakfast/evening social. Major issue was the bed, which was substandard for a pricey chain. Felt flimsy. TV reception wasn't great, nor was it the best channel selection. Probably better choices elsewhere.

Was this review helpful? Yes 1
Bristol, United Kingdom
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 3, 2014

Complementary breakfast was not the best so that I took one star, but they have a lot of good services and guest stay together events that I enjoyed a lot. Rooms are excellent, good a full kitchen. The only thing in the room that I didn't like is very the TV was. This was in the middle of the room... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 10, 2014

The idea is good, have your own kitchen etc. But once you get there it's a different story. First off, at 4:30 in the morning, the garbage truck picks up the dumpsters and bangs them for a good 5 min; every day. After 4 days, no new bed sheets. In the morning, the cleaning crew starts making noise at 6am.... More

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Megan T, Guest Relations Manager at HYATT house Chicago/Schaumburg, responded to this review

Hello Travelots61, Thanks for taking the time to address your concerns with us. You are correct, a Hyatt House is not like a Regency. A Hyatt Regency is, in plain terms, "fancier" than a Hyatt House. Hyatt House is the simple, long term stay version of a Hyatt. As part of Hyatt's Green Program, we do not wash sheets during... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 9, 2014

There were not enough luggage carts. The night front desk manager was rude to my mother-in-law and me. I reserved 2 studio queen suites and while I paid for 2 I only received 1. I was not given an apology form the front desk nor a discount for the mix-up with my room. The phones in the room were filthy... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 2, 2014

Was planning on having out of town guests stay here, had free breakfast, small kitchen in room, very nice and clean hotel. The front desk agents were very friendly and pleasant. Wasn't a huge fan of Tania, director of sales, who showed us around. Maybe we caught her at a bad time, it just seemed like she wanted to go... More

Was this review helpful? Yes 1
Megan T, Guest Relations Manager at HYATT house Chicago/Schaumburg, responded to this review

Hi Ballerinacakes, I am sorry that no one was able to get back to you about your desired reservation. There seems to be a misunderstanding. When Tania tried to reach out to you, the emails bounced back. She also tried to call but was unable to reach you or even leave a voicemail because your voicemail box was full. We... More

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Additional Information about HYATT house Chicago/Schaumburg

Address: 1251 East American Lane, Schaumburg, IL 60173 (Formerly Hyatt Summerfield Suites Schaumburg)
Phone Number:
Location: United States > Illinois > Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Chicago/Schaumburg 3*
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Also Known As:
Hyatt House Chicago/Schaumburg Hotel Schaumburg
Schaumburg Hyatt Summerfield Suites
Schaumburg Summerfield Suites
Hyatt Summerfield Suites
Summerfield Suites Schaumburg
Hyatt Schaumburg

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Room/suite (11)
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Hotel & grounds (3)
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Other (11)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Hyatt House Chicago/Schaumburg is a luxury extended stay property located in the heart of Schaumburg. Surrounded by shopping, restaurants, and businesses this hotel makes your stay comfortable and rewarding. Each guest enjoys complimentary hot breakfast daily, managers reception Mon-Thursday from 530pm-7pm, where we serve hors d'oeuvres and Wine. Complimentary high speed internet access in all guestrooms, wireless in lobby area. Transportation to local attractions included, and on-site Laundry room with washers and dryers. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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