We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 Schaumburg hotels

HYATT house Chicago/Schaumburg

3.0 of 5 Hotel   |   1251 East American Lane, Schaumburg, IL 60173 (Formerly Hyatt Summerfield Suites Schaumburg)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Shop and Stay Package
Save Saved
You added HYATT house Chicago/Schaumburg to your Saves list
HYATT house Chicago/Schaumburg
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
60%
Ranked #24 of 25 hotels in Schaumburg
A recent review
3 of 5 stars reviewed 2 weeks ago
Ron S Maquoketa, Iowa
Write a Review

116 people have reviewed this hotel

Traveler rating
    33
    34
    20
    13
    16
See reviews for
41
22
17
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
1 of 5 stars Reviewed 1 week ago

The idea is good, have your own kitchen etc. But once you get there it's a different story. First off, at 4:30 in the morning, the garbage truck picks up the dumpsters and bangs them for a good 5 min; every day. After 4 days, no new bed sheets. In the morning, the cleaning crew starts making noise at 6am.... More

Was this review helpful? Yes
Megan T, Guest Relations Manager at HYATT house Chicago/Schaumburg, responded to this review

Hello Travelots61, Thanks for taking the time to address your concerns with us. You are correct, a Hyatt House is not like a Regency. A Hyatt Regency is, in plain terms, "fancier" than a Hyatt House. Hyatt House is the simple, long term stay version of a Hyatt. As part of Hyatt's Green Program, we do not wash sheets during... More

1 review
2 of 5 stars Reviewed 1 week ago

There were not enough luggage carts. The night front desk manager was rude to my mother-in-law and me. I reserved 2 studio queen suites and while I paid for 2 I only received 1. I was not given an apology form the front desk nor a discount for the mix-up with my room. The phones in the room were filthy... More

Was this review helpful? Yes
Philadelphia, Pennsylvania
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Was planning on having out of town guests stay here, had free breakfast, small kitchen in room, very nice and clean hotel. The front desk agents were very friendly and pleasant. Wasn't a huge fan of Tania, director of sales, who showed us around. Maybe we caught her at a bad time, it just seemed like she wanted to go... More

Was this review helpful? Yes
Megan T, Guest Relations Manager at HYATT house Chicago/Schaumburg, responded to this review

Hi Ballerinacakes, I am sorry that no one was able to get back to you about your desired reservation. There seems to be a misunderstanding. When Tania tried to reach out to you, the emails bounced back. She also tried to call but was unable to reach you or even leave a voicemail because your voicemail box was full. We... More

Maquoketa, Iowa
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stay was mixed. Nice exterior and lobby. Room was average.The good? Nice evening reception with warm munchies and beer. Decent breakfast. The bad- Problem with hot water in shower, notified desk. Next morning same thing. Room wasn't the cleanest. Minor details,but when you have a major thing like no hot water, you start noticing other things too. Some things above... More

Was this review helpful? Yes
Megan T, Guest Relations Manager at HYATT house Chicago/Schaumburg, responded to this review

Hi Ron S, We are super bummed to hear about the hot water. I know I’d be pretty upset if I went anywhere and didn’t have access to hot water. We are very sorry. Turns out we were having an issue with our hot water heater that is now being fixed. I'm glad you enjoyed our reception and breakfast (good... More

Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have switched from being a Mariott loyal to a Hyatt customer. As a Travel Agent, my needs are simple. Clean, no hassle place to lay my head. I have recently gone through their training and I will tell you that the property surpasses what I expected. Great breakfast in the morning, customer service was everything I needed, and plenty... More

Was this review helpful? Yes
Megan T, Guest Relations Manager at HYATT house Chicago/Schaumburg, responded to this review

TravelagentL, Thanks so much for your review! We are glad you enjoyed your stay and hope to see you again... next time you're here we'll have a full omelet station for you to enjoy! More

Cincinnati, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 3, 2014

Very pleased with this hotel. Unusual, but certainly a great idea for hardwood floors in rooms instead of carpet. Certainly made it easier to keep clean. Pool and fitness area were also very well kept. Would definitely stay again if in the area.

Was this review helpful? Yes
Megan T, Manager at HYATT house Chicago/Schaumburg, responded to this review

KyBuckeyes, Thanks so much for your review! We are very glad you enjoyed your stay and hope to see you again in the future. More

Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 7, 2014

Older facility with fake hardwood floors. Pro: Cost lower than average to reflect older facility. We were fine with our stay. Furniture in rooms shows the age and is not very stylish considering today's standards. Facility clean to normal hotel standards. I would stay again there. Location convenient to restaurants and shopping. They also have a shuttle bus to help... More

Was this review helpful? Yes 1
Megan T, Manager at HYATT house Chicago/Schaumburg, responded to this review

Ahtil, Thanks for your review! We are very glad you enjoyed your stay. You'll be happy to know that we are currently in the process of redoing our floors and getting a complete renovation. We hope that you'll stay here again in the future :) More

Chicago, Illinois
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 31, 2013

First off, let me say, I am a huge Hyatt fan. I love the Hyatt Place brand and hotels, Hyat Regency's are fantastic, and in general I have always liked the Hyatt Brand. I am a Platinum member with them. This property in Schaumburg is a residence/efficiency type hotel, and in general first impressions are good. The entry way was... More

Was this review helpful? Yes 2
Megan T, Manager at HYATT house Chicago/Schaumburg, responded to this review

McQuality, We appreciate your review. I'm glad you found the service to be great! We are aware of the issues you stated in your review and we're beginning our hotel remodel this month! I hope that when you come back and stay again that you will be impressed with our improvements. We appreciate your business and hope you see you... More

Illinois
Top Contributor
62 reviews 62 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 30, 2013 via mobile

This hotel is in a very quiet location...the lobby is nice, but you can tell that it has been remodeled into a Hyatt because there are some details left over that don't fit with the more modern, clean lines I expect from Hyatt...also, the finishes in the room went from very nice to unfinished, or quickly put together looking..baseboards that... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 30, 2013

We were in Chicago for a conference and the Hyatt was great value for money. It made for a very comfortable stay and the rooms are comfortable and clean. Staff are very helpfull and friendly...always a great feeling! Beds are a big thing for us and they have great beds indeed! They even allow you to bring your pets... I... More

Was this review helpful? Yes

Been to HYATT house Chicago/Schaumburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about HYATT house Chicago/Schaumburg

Also Known As:
Hyatt House Chicago/Schaumburg Hotel Schaumburg
Hyatt House Chicago/Schaumburg Hotel
Schaumburg Hyatt Summerfield Suites
Schaumburg Summerfield Suites
Schaumburg Hyatt
Hyatt Summerfield Suites
Summerfield Suites Schaumburg
Hyatt Schaumburg
Address: 1251 East American Lane, Schaumburg, IL 60173 (Formerly Hyatt Summerfield Suites Schaumburg)
Phone Number:
Location: United States > Illinois > Schaumburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 25 hotels in Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Chicago/Schaumburg 3*
Official Description (provided by the hotel):
Hyatt House Chicago/Schaumburg is a luxury extended stay property located in the heart of Schaumburg. Surrounded by shopping, restaurants, and businesses this hotel makes your stay comfortable and rewarding. Each guest enjoys complimentary hot breakfast daily, managers reception Mon-Thursday from 530pm-7pm, where we serve hors d'oeuvres and Wine. Complimentary high speed internet access in all guestrooms, wireless in lobby area. Transportation to local attractions included, and on-site Laundry room with washers and dryers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Priceline, Travelocity, Tingo, HotelsClick, Hotels.com, Venere and Agoda so you can book your HYATT house Chicago/Schaumburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage HYATT house Chicago/Schaumburg, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.