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Hawthorn Suites by Wyndham Chicago-Schaumburg

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1200 East Bank Drive, Schaumburg, IL 60173
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Hawthorn Suites by Wyndham Chicago-Schaumburg
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317 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Chicago-Schaumburg
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Essex, Vermont
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 10, 2015

I stayed at the hotel for 6 nights and to my horrowed surprise not once my room was cleaned, my bed done, my towels changed or even my room visited. When I mentioned at the front desk they called the person in charge of cleaning and she said the policy is if I stay 7 nights they clean the room.... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Hamid F
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

Dear Valued Guest, I am very happy to have had the opportunity to discuss this with you. I have verified with our room attendants that they revisit rooms with DND signs in the morning again in the afternoon to ensure that they clean the rooms that just didn’t want to be disturbed early. Please know that we clean rooms seven... More 

Chicago, Illinois
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 8, 2015

This is my second stay at this hotel. Did not get the same type of room as the first time. Booked on Price line. Will not use them again! Got a suite but was given a handicap room which was not as big as the first suite I had. Rooms are small for suites, bath rooms no exhaust fans. Room... More 

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Thank George A
Yorkville, Illinois
1 review
5 of 5 stars Reviewed September 2, 2015

Wife was at a reunion so we mde a weekend of it and stayed over in Schaumburg. Great hotel excellent ameniuties. We booked through Orbitz, as we always do because we need pet friendly. Wife and I checked in Saturday afternoon and because I have trouble walking we wasked for a first floor room, which was arranged. The problem came... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank R7622XKwilliamj
Houston, Texas
1 review
4 of 5 stars Reviewed August 31, 2015

Room was clean & Kitchenette was nice to have. I used the work out room once but I am just have not made peace with the treadmill but I was able to walk on the sidewalks outside and got my exercise in that way. We used the laundry room too. 3 out of the 6 dryers were broken but repairs... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank sussex02
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