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Hawthorn Suites by Wyndham Chicago-Schaumburg

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1200 East Bank Drive, Schaumburg, IL 60173
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1 room 1 adult
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Hawthorn Suites by Wyndham Chicago-Schaumburg
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317 Reviews from our TripAdvisor Community

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2 reviews
4 of 5 stars Reviewed 1 week ago

My husband and I have been staying here for 3 months and we have another month and a half to go. The hotel is nice with friendly staff. There is a 24 hour gym and a guest coin-operated laundry service. The room is cozy with a basic kitchen. Utensils, pots, refrigerator and dish-washer included. There is a Target just opposite... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Athirah A
Schaumburg, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The rooms are good, though only queen beds. They have a Kitchenette and provide plates and flatware/cookware. What made the experience "excellent" vs. "average" was a handful of people. James did a great job with dinners (also free of charge and provided Tues. through Thurs.) Tammy was equally great with breakfast daily. As for customer service Kenny and Carol were... More 

Helpful?
Thank Cass C
Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

The young man; Kenny, who checked us in was very knowledgeable and sweet. could not have asked for a better person to have greeted my fiance and i when we arrived. we had been staying at another hotel previously and decided to change to this hotel for the much better price and amenities. from the moment we walked in we... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank ArdenSipes
Bentonville, Arkansas
Level Contributor
16 reviews
6 hotel reviews
1 of 5 stars Reviewed 1 week ago

Put in a room on the first floor right by the entrance. The room was cramped, noisy and I felt like there was no privacy. Checking in was a HUGE hassle and even after checking out on the 22nd of January, I'm STILL waiting on my deposit. They refuse to take it in cash with a card as a back... More 

Helpful?
Thank Azereael
Milwaukee, Wisconsin
1 review
3 of 5 stars Reviewed December 30, 2015

Bed comfortable, bathroom so so, housekeeping should brush under the rim and also vacuum the carpet, a sliver of glass got stuck in my toe. Nice the kitchen is stock with utensils.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 465mrw465
Jacksonville, Florida
1 review
3 of 5 stars Reviewed December 26, 2015

Everything was great except they never came and cleaned the room even when i put in the request for weekend and we had towels piled up in the bathroom. Everything else was superb. Staff was extremely Nice . Have a shuttle that takes you within 5 miles of the hotel. Mall was down street for shopping everything was good except... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank arthurn267
Jennifer G, Director of Sales at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

Hello our exceptional guest. Thank you for taking time to review our hotel. I'm sorry your bathroom was not put together properly. I've taken necessary step with our housekeeping team to ensure this speedy placement of the towels doesn't continue to happen. Due to your short stay, your room acquired a light cleaning. Please let us know next time if... More 

Mauston, Wisconsin
1 review
3 of 5 stars Reviewed December 23, 2015

The hotel room was great, bed was comfy. Breakfast could of been better. Service was great no complaints.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank smU135KC
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

What a pleasant review, thank you to our first time guest! We hope you come back soon. Also, hoping you joined our Wyndham Rewards points to gain rewards while staying with and to use on your next trip with any of our Wyndham brand hotels. More 

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