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Hawthorn Suites by Wyndham Chicago-Schaumburg

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1200 East Bank Drive, Schaumburg, IL 60173
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Hawthorn Suites by Wyndham Chicago-Schaumburg
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Hawthorn Suites by Wyndham Chicago-Schaumburg
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245 Reviews from our TripAdvisor Community

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Traveler rating
    97
    78
    33
    24
    13
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62
36
30
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • Polish first
  • Portuguese first
  • Any
English first
  • All months
    (245)
  • Mar-May only
    (84)
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    (43)
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Cincinnati, Ohio
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were a little early on the check in due to gaining an hour from our time zone, but the staff was very helpful in getting us in our room earlier than their 3:00 check in time. A lot of nice restaurants, shopping, and entertainment all within 2 miles of this hotel. metra train station is about 10 mins away... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

Dear Valued Traveler, We want to thank you for taking the time to review our property. I am so happy that we were able to get you checked in early. We love the location of our hotel. With so many great restaurants and the largest mall in the state within walking distance, we are truly in the heart of Schaumburg.... More 

Burlinton
Level Contributor
8 reviews
7 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Although I could not check-in prior to the official time, reception was pleasant and efficient. The "room" was indeed a full suite, separate bedroom and kitchen area with full size fridge, dishwasher and microwave as well as hot plates. Complete with cutlery, glasses and crockery. Very nice. Unfortunately all this was disturbed by someone burning the toast in the breakfast... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

Dear Valued Traveler, We are ecstatic to hear that you enjoyed your stay at our hotel. We love all of the amenities our rooms offer to our guests. A true home away from home feel. After several of our recent reviews mentioning our fire alarm going off due to guests burning toast, we have decided to get away from the... More 

1 review
5 of 5 stars Reviewed 1 week ago

We're really happy we chose this hotel! The suite was just what we needed for our 5 day stay. Check in and out was simple, no hassle. Service was prompt and friendly. Freddie was especially great and made sure we felt right at home. And great location, only minutes from Whole Foods and the convention center.

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

To Our Super Guest, We are very happy to hear that you enjoyed your time with us. You made Freddie’s day mentioning him in your review. Our shuttle drivers work very hard and have a huge responsibility escorting our guests around town and aren’t usually acknowledged during a guests stay. I promise that your attention to his great work means... More 

Schaumburg, Illinois
3 of 5 stars Reviewed 1 week ago

Dan the front desk man or guest services man, is very kind and extremely helpful. He greeted with a smile and helped me with everything I needed help with. He had recommendations and was OUTSTANDING. The room was basically a mini apartment which was very helpful with spending five days here in Schaumburg. The shuttle driver was very kind and... More 

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

Dear Valued Guest, Dan and Freddie are so excited that you included them in your review. Both work very hard to ensure that our guests are happy with their customer service. I have shared your review with our housekeeping supervisor to find out why your room was overlooked during our daily housekeeping process. We are excited that you had the... More 

Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Selected this place as it being the only available with decent price category and this was right selection. Friendly staff, OK breakfast included and price was good compared to the quality. As I arrived early I was given different room than I had book but I was offered to have exactly the one I booked later. As the room I... More 

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

Dear Excellent Guest, BIG thank you for taking the time to complement our property and staff. We are delighted that we were able to exceed your expectations during your time with us. Our entire team understands that you have many hotel choices in Schaumburg and wants to be sure once you stay with us, you will always return. We hope... More 

Bengaluru (Bangalore), India
4 of 5 stars Reviewed 2 weeks ago

I am a regular customer of Hawthorn suites, every year I used to stay at least 40 days in that hotel. I am really happy to stay there and really I enjoyed staying in Hawthorn. Room, Breakfast, compliment shuttle, hospitality all are very good.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

Dear My New Favorite Guest, You are awesome!!! Thank you so much for all your kind words. Our entire team works very hard to ensure that every guest feels as you do. I love all the complimentary amenities that Hawthorn Suites by Wyndham offers to all of its guests. Throughout my own travels I always search for Hawthorns and not... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So if you are looking for a place that gives you the basic amenities of home at a reasonable price Hawthorn Suites is not a bad choice. The hotel offers a kitchenette stocked with plates, glassware and flatware. A full refrigerator with ice maker, stove top and microwave. Nice size room for two and the bed was comfortable, pillows were... More 

Was this review helpful? Yes 1
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

Dear Valued Traveler, Thank you for taking the time to review our property. That home away from home feeling seems to be the consensus with several of our guests. We understand the stress that traveling can bring and want to our guests to know that once they arrive on property, we strive to ensure they have a quiet and restful... More 

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