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All 25 Schaumburg hotels

Hawthorn Suites by Wyndham Chicago-Schaumburg

3.0 of 5 Hotel   |   1200 East Bank Drive, Schaumburg, IL 60173
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Hawthorn Suites by Wyndham Chicago-Schaumburg
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Ranked #14 of 25 Hotels in Schaumburg
A recent review
4 of 5 stars reviewed 1 week ago
Shanlyn
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158 reviews from our community

Traveler rating
    64
    54
    21
    14
    5
See reviews for
39
22
17
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I collect Wyndham rewards and redeemed a free nights stay here. I had to call to be let in to the building as we were checking in late. The check in process was long. The worker seemed to be fiddling with the computer and had to call someone to ask what to do. He was however very courteous. Our room... More

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

To Our Awarded Guest, Free is AWESOME!!! Collecting Wyndham Reward points is easy and they accumulate fast. From free night stays, gift cards and even merchandise, it’s a great way to get money back from the money you spend traveling. We really wish you could have enjoyed our great hot buffet breakfast, our kitchen team puts out a really nice... More

Michigan, USA
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm going to preface this review with I travel, a lot. Business and Pleasure. Never in my 20+ years of travel, have I had to wait 20 minutes to be checked in. And I'm still not sure why. I was in line, realized I forgot my wallet in the car, and told the the guy behind me to go ahead.... More

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

Dear Valued Traveler, The joy of having kitchens. From the aroma of pizza’s being heated, burgers being cooked to yes the wonderful scent of our world travelers famous dishes. We apologize that it put such a damper on your stay. Hawthorn Suites prides itself on catering to our travelers staying one night to one year. Offering them all the comforts... More

Eau Claire, Wisconsin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

A yearly conference took me to the Chicago area and I found myself in Schaumburg. I've never stayed at Hawthorn property before and after this stay, it will be first on my list. Outstanding service, clean and close to some great dinning establishments. The hotel and the room really very clean. The bathroom was fresh and it had great water... More

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

To our Outstanding Traveler, Synonyms for Outstanding: excellent, marvelous, magnificent, superb, fine, wonderful, superlative, exceptional, first-class, first-rate Thank you so much for reviewing our hotel. It was a pleasure having you with us and love that you enjoyed everything about us. We know what’s on the line with each guest that walks in our door and how we have to... More

Montpelier, Vermont
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

My fiancé and I stayed here last month and by far this is one the best Hawthorns in the chain. The staff here is amazing and the hotel is so clean. Hawthorn Schaumburg is located really close to Woodfield, best place to shop. The staff here is so friendly, they make you feel right at home. Liz in the breakfast... More

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

To our Best Guest Yet!! OMG do you ROCK!!! Love your review!!! Liz and Dan are two of our rock stars and always go above and beyond for our guests. We hope you were able to try the White Chocolate Brownie while at the White Chocolate Restaurant, it’s a team favorite. We love being the Best Hawthorn in your Heart... More

1 review
2 of 5 stars Reviewed August 13, 2014

Start with the rock hard beds and move to the filthy carpet. They clean your room sparingly at best, often leaving the garbage or a used towel behind. The staff is not pleasant or accommodating and no one is ever at the front desk. When they are around, they seem annoyed. Finally, the smell ranges from sour to sometimes putrid.... More

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

Dear Traveler, I don’t know where to begin. Your review hit me like a freight train and I don’t understand how things went so wrong. I have looked into your reservation, interviewed our entire staff and inspected your room. I want you to know that reviews like yours are not the norm for our location and our entire team apologizes... More

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Additional Information about Hawthorn Suites by Wyndham Chicago-Schaumburg

Address: 1200 East Bank Drive, Schaumburg, IL 60173
Location: United States > Illinois > Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Chicago-Schaumburg 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Chicago Schaumburg Hotel Schaumburg
Candlewood Suites Schaumburg
Candlewood Schaumburg
Schaumburg Candlewood Suites

36 photos of this hotel

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