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Hawthorn Suites by Wyndham Chicago-Schaumburg

3.0 of 5 1200 East Bank Drive, Schaumburg, IL 60173
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Hawthorn Suites by Wyndham Chicago-Schaumburg
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Hawthorn Suites by Wyndham Chicago-Schaumburg
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167 reviews from our community

Traveler rating
    67
    58
    22
    14
    6
See reviews for
39
23
20
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

I couldn't find the hotel and called to get directions. The first time I called I was hung up on. No conversation, just picked up the phone and hung up the phone. I called again and was told mam I am dealing with an irate customer, call back in 5 minutes. I am lost - call back in 5 minutes.... More

Review collected in partnership with Hawthorn Suites by Wyndham

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Erie, Pennsylvania
1 review
3 of 5 stars Reviewed 4 days ago NEW

The bottom line is my company has a negotiated rate at this hotel for $52 a night so I can't complain too much considering you generally get what you pay for. I stayed there for five weeks so I had a while to really observe the hotel's complete operations. Positives include the fact the staff was helpful when I need... More

Review collected in partnership with Hawthorn Suites by Wyndham

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Toledo, Ohio
1 review
4 of 5 stars Reviewed 2 weeks ago

Great room, very clean and comfortable. When I was cleaning up in the morning I discovered a washcloth that was folded and hung on the towel rack had brown goo on it. Looked like diarrhea. I showed the associate a picture of it when I checked out.

Review collected in partnership with Hawthorn Suites by Wyndham

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South Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed 4 weeks ago

There was a small mix-up with our reservation as we were traveling with pets and it was not noted on our reservation. So the check-in process took longer than expected. The room was awesome. A lot roomier and nicer than expected. The breakfast and dinner receptions were very neat. Lots of options and you could tell the food staff really... More

Review collected in partnership with Hawthorn Suites by Wyndham

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Sarasota, Florida
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 21, 2014

One hopes for a welcoming environment and helpful staff when the need arises. It truly happens at this Hawthorn Suites...from the management team, desk personnel, maintenance, housekeeping and food preparation staff. One is recognized by name and every attempt to satisfy occurs. I repeatedly book my accomodations here. You should also! The location is perfect of traveling to other suburbs... More

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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 20, 2014

Service, cleanliness and comfort is a major plus in this hotel. Room I had was equipt with all the comforts of home, especially a cozy bed. Loved that it's always quiet and no kids running around. Just a great business friendly hotel in a great location. Breakfast in the morning and the evening receptions are a huge win for me.... More

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Omaha, Nebraska
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 12, 2014

I found myself in Chicago and ended up staying at the Hawthorn Suites in Schaumburg. This was my first experience with a Wyndham hotel and a Hawthorn hotel; and I must say I'll be a loyal Hawthorn customer going forward. The hotel was so clean and the staff was very friendly and helpful. The bed was extremely comfortable, I've never... More

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

To Our STELLAR Guest, You are Awesome!! Thank you so much for taking the time to review our property. Our Hawthorn Suite Hotels, across the US have very high standards when it comes to room cleanliness and guest satisfaction. We are certain that you will happy with your decision to be our new fan. Liz does do an amazing job... More

Columbus, Ms
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 of 5 stars Reviewed October 8, 2014

I stayed at the Hawthorn Suites-Schaumburg at it was one of the nicest hotel rooms I've stayed in for a long time. My room was very roomy and had a full kitchen and separate living and bedrooms along with a large bathroom. Highly recommended.

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

To our most valued Senior Reviewer, Thank you so much for such a great review. I am so framing your compliments. Our room attendants are also very excited and have posted this on their message board. We are your home away from home. Offering all of the modern conveniences you expect with all the comforts of home. Now with our... More

Napoleon, OH
Top Contributor
51 reviews 51 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 4, 2014

I stayed here two nights while in Chicago area visiting a friend. I was not in my room a lot, but was in it enough to have a few observations. First off, the walls are paper thin. I could hear everything above me and in the room beside me. Second..at check-in, my room...specifically the bathroom, was not clean. There were... More

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

Dear Valued Traveler, We are so happy to hear that our staff was able to contribute to you enjoying your stay. Having a great breakfast in the morning, especially when you don’t have to cook it, is a great start to what is obviously going to be a great day. Consider your minor changes, CHANGED. Your review has been shared... More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 20, 2014

I collect Wyndham rewards and redeemed a free nights stay here. I had to call to be let in to the building as we were checking in late. The check in process was long. The worker seemed to be fiddling with the computer and had to call someone to ask what to do. He was however very courteous. Our room... More

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review

To Our Awarded Guest, Free is AWESOME!!! Collecting Wyndham Reward points is easy and they accumulate fast. From free night stays, gift cards and even merchandise, it’s a great way to get money back from the money you spend traveling. We really wish you could have enjoyed our great hot buffet breakfast, our kitchen team puts out a really nice... More

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Additional Information about Hawthorn Suites by Wyndham Chicago-Schaumburg

Address: 1200 East Bank Drive, Schaumburg, IL 60173
Location: United States > Illinois > Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Chicago-Schaumburg 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Chicago Schaumburg Hotel Schaumburg
Candlewood Suites Schaumburg
Candlewood Schaumburg
Schaumburg Candlewood Suites

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