The property is in real need of an overhaul. The rooms themselves need help, but eveything from the front desk to the hallways looks 15+ yrs old. The staff was about as un-professional as any i've dealt with in recent years. No concept of either customer service or customer satisfaction. more

I got a studio suite for a very low price on Hotwire. #1, the bed was so comfortable! I was really impressed with this. The kitchenette was cute with plenty of cabinets, and they even included some popcorn for the microwave as a welcome gift. The hotel staff was very friendly to me and I even extended my stay for... more

Candlewood Suites in Schaumburg has been a good experience for a long term business stay. Although we only had the studio suite, I found it quite adequate for a long stay. Very clean and comfortable with a good staff. It has a full kitchenette with stove, microwave, dishwasher, disposal, full size fridge and cupboards. Good cooking utensils and supplies are... more

We live in Phoenix, Arizona and came to Chicage for the Willow Arts Conference. We had booked rooms for this hotel months in advance and had a confiration number as we arrived at the hotel. When we arrived (afer a long flight and driving through traffic) we were told that there were no rooms for us. No apology was made... more

We just spent 3 nights here and found it very nice. The rooms are big and have large washrooms. The only minor complaint is the maids don't come every day which means your garbage fills up very fast and you have to tidy up by yourself. The best thing about this hotel is location. The huge Woodfield Mall is nearby... more

I stayed at the Candlewood Suites for 4 nights while I was traveling on business. The hotel was very clean, but it wasn't what I expected. This hotel is good if you are staying for a LONG period of time, for example, months and months and not for 4 nights. (2/28 to 3/4) With weekly housekeeping and having to go... more