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Extended Stay America - Chicago - Schaumburg - Convention Center

2.0 of 5
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51 East State Parkway, Schaumburg, IL 60173 (Formerly Homestead Studio Suites)
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Best prices for: 1 room 1 guest
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Extended Stay America - Chicago - Schaumburg - Convention Center
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54 Reviews from our TripAdvisor Community

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Traveler rating
    23
    8
    9
    8
    6
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6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (54)
  • Mar-May only
    (12)
  • Jun-Aug only
    (24)
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    (14)
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Schaumburg, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I've stayed here several times for extended lengths of time. Very consistent . Highly recommended that you come try out this place and experience the difference. Anthony Ted is an excellent General Manager Rick & Darlene are equally awesome

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Limerick, Ireland
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had to wait for service at the front desk, when I checked in the key card wouldn't work so had to change rooms. Rooms were mediocre but you get what you pay for. The front desk associate was super helpful, Matt, he was extremely helpful and checked me in early. Rooms are tired looking but just ok!

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1 review
4 of 5 stars Reviewed 3 weeks ago

The month of July 2015 I stayed at this hotel and did have a few problems, Ted compensated me and my family for 2 guest free vouchers for our problem. I came back this month in August and had an excellent experience and I appreciated the great customer service from front desk worker Rick, and manager Ted. Keep up the... More 

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Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - Convention Center, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Saint Louis, Missouri
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed there over the weekend for business. It was paid and booked for by my company. After looking at the reviews before we went most of the things were expected. Upon check in no one was at the front desk, after calling from the outside phone someone came, while taking a personal call on his own cell phone. This was... More 

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Baton Rouge, Louisiana
Level Contributor
57 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed July 13, 2015

The room was dirty, hair in the tub, plumbing was so bad that I had to constantly use a plunger to unclog the toilet even when nothing was flushed other than a tissue. They have SERIOUS plumbing issues in this hotel. There's no daily maid service even though hotels charging half as much clean the room every day. There was... More 

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed June 22, 2015

Came here with my wife for a getaway weekend and we thoroughly enjoyed ourselves! The Front Desk staff was welcoming and helpful, getting us plates and silverware so that we wouldn't have to buy our own. This is obviously designed to be an extended stay hotel at a reasonable price, so if you are looking for a pool or fitness... More 

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USA
2 reviews
1 of 5 stars Reviewed June 22, 2015

The people at the front desk were very friendly and provided excellent customer service. The room, however, was quite disgusting. The smell of cigarette smoke was overwhelming and made it difficult to breathe. The night stand had been used as an ashtray by a previous guest, and was not cleaned. There was ash in the crevices and corners. The safety... More 

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Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 20, 2015

Do not go here, there are much better options in the area. Service was good but even the employees had nothing good to say about how it's run. We were denied an extra pillow because they were "booked" and their advertised "breakfast" was a muffin and coffee. Their shower head squealed every use and the room itself was in disrepair.... More 

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Rolling Meadows, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 13, 2015

Asked for a room on the 1st floor. Got it, but it had a full kitchen which I didn't need or ask for. The room and AREA of room STUNK of Cig. Smell. Gave me a BAD HEADACHE and made me SICK. Anytime I went to the front desk NOBODY WAS there to help me. I HAD TO CALL SOMEONE... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
1 of 5 stars Reviewed May 31, 2015

No fitness center, no swimming pool, tearable lobby only 40', bad frontdesk service, no coffee maker no couch to meet your guests, however the rooms are not that bad; good space clean with tiny TVs, the Internet is very bad, room service supplies are bad in quality too, and the prices are expensive compared to the provided services. My suggestion,... More 

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