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All 25 Schaumburg hotels

Hyatt Regency Schaumburg, Chicago

3.5 of 5 Hotel   |   1800 East Golf Road, Schaumburg, IL 60173
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78%
Ranked #6 of 25 hotels in Schaumburg
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 5, 2012
Pdoe Louisville, Kentucky
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448 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency Schaumburg, Chicago
See the most recent reviews
Louisville, Kentucky
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 5, 2012

We enjoyed our stay at the Hyatt Schaumburg. You can't beat the location which is next to the very large mall and close to IKEA, not to mention an easy drive to downtown Chicago. The bed was extremely comfortable and the shower was absolutely wonderful!

Was this review helpful? Yes
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

Our hotel is located with convenient access to the famous Woodfield Mall, the Midwest's largest shopping center and with complimentary shuttle service for guests, what could be better? Thank you for sharing your appreciation for not only our central location but also our comfortable guestrooms. It would be our pleasure to welcome you back again for another great stay. More

Springfield, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 29, 2012 via mobile

My fiancé and I stayed over a night to eat and shop in the Schaumburg area and found the Hyatt Regency was a very handy location. The hotel is very close to shopping and eating for the local area. Shuttle service was also an option. The hotel was very nice and had a lot to offer us for our short... More

Was this review helpful? Yes
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

We are so happy you stayed at the Hyatt Regency Schaumburg, Chicago! Thank you for sharing your experience and for mentioning our convenient location, close to so many great Schaumburg shopping destinations as well as your great dining experience at Fresh 1800. Did you know that Woodfield Mall is the second largest indoor shopping destination in the country? Please know... More

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 28, 2012

i recently had an amazing stay here! its practically in the parking lot of ikea (which was why i was in schaumburg), and a huge mall across the street. the bar was cute, the staff was friendly. breakfast was ok (i thought it was a little overpriced for what it was, but was still good) . overall, i had a... More

Was this review helpful? Yes
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

We think your review is perfect! Thank you for your feedback regarding your stay at the Hyatt Regency Schaumburg, Chicago. We are thrilled you had such an amazing experience for your recent trip and found our hotel to be so convenient. Ikea is a very popular shopping destination for many of guests. It will be our pleasure to welcome you... More

Dallas, Texas
Top Contributor
222 reviews 222 reviews
44 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed August 24, 2012

the hotel is only 5 stories and very spread out It was redone since I was here last and it is so ugly.Everything is lime green. Everything is a hike,the mall is accross the street,but a 1/2 mile walk and the shuttle only goes there every 2 hours I like Hyatts but wouldnt stay here again

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

All guest feedback, positive or otherwise is certainly appreciated however it is regrettable that your stay was not more positive or if you were inconvenienced in any way during your stay. Thank you for sharing your point of view. More

Ashbourne, United Kingdom
Top Contributor
164 reviews 164 reviews
107 hotel reviews
215 helpful votes 215 helpful votes
2 of 5 stars Reviewed August 19, 2012 via mobile

This is the worst Hyatt I've ever stayed in. My frirst room hadn't been cleaned, so I changed to a new room. No minibar, doors didn't close properly. I too saw the refrigerator left in the hallway. There are quite a few reasonable restaurants within a short drive. Wouldn't stay here again.

Was this review helpful? Yes 1
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

It certainly concerns us to read your review as we take the comments of all of our guests very seriously and continuously strive to create a positive stay for all. Please accept our apologies if your initial room was not quite ready for guests and we will use this as an opportunity to ensure better communication with our Housekeeping associates.... More

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 17, 2012

I travel for business so I stay in a lot of hotels in a variety of categories from economy to high-end. In a Hyatt Regency, I expect good service, a nice-sized clean room, and a property that is clean and well-maintained. We stayed here in early August 2012 and got none of that. What we did get was really bad... More

Was this review helpful? Yes
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

Providing excellent service is our top priority and we sincerely apologize if your experience was anything less. It is regrettable that the high standards we have in place were not reflected in the experience you shared. We will be sure to reinforce with our team the commitment required to always strive to the highest level of service for our guests.... More

Rockford, Illinois
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 17, 2012

This is one of those hotels where looks are deceiving. Furniture is attractive but uncomfortable. Service is hit or miss in consistency although room service was spot on every time we used it. Parking is a loooong hike from behind the hotel to the elevators up to rooms. Speaking of the rooms our suite was advertised to have a dining... More

Was this review helpful? Yes 1
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

It is truly disappointing to learn that your experience was far from what we expect for our guests. While we are glad you enjoyed our location as well as the convenience of our in-room dining, it seems we missed the mark when it came to some other issues. We would like to add that all of our suite accommodations include... More

Toronto
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 17, 2012

Stayed recently at this hotel for a business trip. It was recommended by our client and they had a preferred rate available. As a gold member they upgraded me to a room on the club floor. Room was very functional, clean and comfortable. Noise very low. Internet was fast. Had access to club lounge - nice continental breakfast available. Used... More

Was this review helpful? Yes
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

The brand new Regency Club at the Hyatt Regency Schaumburg, Chicago opened in January 2012 and we are so pleased to hear that you enjoyed it. Positioned to offer easy access to downtown Chicago, O'Hare, local businesses and area attractions, our Schaumburg hotel offers an ideal location and even better amenities for business and personal travelers alike. Thank you so... More

Marietta, Ohio
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 8, 2012

I stayed at the Hyatt for 3 nights for a conference. I was in room 4403. Leading up to my stay, I received multiple emails from the hotel saying that my reservations had been changed. The hotel looks like a motel from the outside but it is much nicer inside. Rooms are hit or miss. Mine did not have a... More

Was this review helpful? Yes
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

We highly value all feedback from our guests would like to thank you for taking the time to share your review with us. Whether staying for business or pleasure, it is our goal for all of our guests to enjoy their stay. With that in mind, it is truly disappointing to learn that your experience was far from what we... More

Merrillville, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2012

I had a great experience at the Hyatt. Courteous staff, very clean, and great amenities. Everything was within short distance from our room and plenty of things for me and my wife to do in the neigboring area. Stayed on the lower floor and loved the patio view and was able to just walk out onto the patio and unwind.Very... More

Was this review helpful? Yes 1
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

Thank you for your fantastic review and for sharing your impressions of the Hyatt Regency Schaumburg, Chicago. Providing our guests with everything they need to have an exceptional experience is of utmost importance and I am so glad you enjoyed not only our location but appreciated our spacious accommodations and outdoor pool. We look forward to having you stay with... More

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Additional Information about Hyatt Regency Schaumburg, Chicago

Address: 1800 East Golf Road, Schaumburg, IL 60173
Phone Number:
Location: United States > Illinois > Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Schaumburg, Chicago 3.5*
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Also Known As:
Hyatt Regency Schaumburg, Chicago Hotel Schaumburg
Hyatt Regency Hotel Schaumburg
Hyatt Schaumburg
Hyatt Regency Woodfield Schaumburg Il

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Schaumburg #5 Family Hotel in Schaumburg
Hotel Class
Official Description (provided by the hotel)
Experience the incomparable service you deserve at Hyatt Regency Woodfield. Superbly positioned to offer easy access to downtown Chicago, O’Hare, local businesses and area attractions, our exceptional hotel in Schaumburg is dedicated to ensuring a remarkable stay from start to finish. Great restaurants, deluxe amenities and unparalleled attention to detail add the finishing touches that make us the outstanding choice among Schaumburg, Illinois hotels. ... more   less 
Number of rooms
470

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