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Hyatt Regency Schaumburg, Chicago

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1800 East Golf Road, Schaumburg, IL 60173
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Hyatt Regency Schaumburg, Chicago
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Hyatt Regency Schaumburg, Chicago
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649 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Solid suburban Hyatt Regency. Good location in Schaumburg- not far from O'Hare and close to many stores and restaurants and roads. Large lobby with lots of seating and a good sized lobby bar. Starbucks coffee also available in the lobby. Reasonable pricing. Rooms are good. Clean. Nice size. A/C worked well on a hot July day. Plenty of close-in parking.... More 

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Milford, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Travelled for business. Room were very clean. Ate at the restaurant at the hotel for dinner and breakfast and it was very good. Also, took advantage of the gym which was very well equipped and clean. Overall a great stay

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Level Contributor
7 reviews
3 of 5 stars Reviewed 2 days ago NEW

The hotel is a bit dated in terms of it's décor but the rooms are big and the walk-in showers are nice! The front desk people are nice but can't seem to get anything right. The bartenders, Linda and Dave are the BEST! THEY are the reason I stay here week after week!

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Madison, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Hyatt Regency Schaumburg, IL over the weekend while my granddaughter attended a dance workshop and competition. We had our 7 year old grandson and 9 year old granddaughter with us. The staff were all wonderful. The facility was clean and pleasant. We enjoyed the food at the restaurant very much.

Review collected in partnership with Hyatt Hotels

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Normal, IL, United States
5 of 5 stars Reviewed 2 days ago NEW

I thoroughly enjoyed my stay at the Hyatt Regency Hotel in Schaumburg, IL. It was clean and comfortable. The beds were great! The staff was very friendly and helpful. We were served food at a banquet, and it was great!

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Oshkosh, United States
5 of 5 stars Reviewed 2 days ago NEW

I was here to watch my daughter perform and the CNADM Dance Seminar. My room was strategically away from all of the noise and bustle of the young girls and their chattering, while making it easy for me to attend her events in a close enough proximity to my room.

Review collected in partnership with Hyatt Hotels

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4 of 5 stars Reviewed 3 days ago NEW

I enjoyed my stay the check in desk was extremely helpful, friendly, and accommodating. The restaurant and bell staff were extremely courteous and helpful. They even tried to accommodate some of picky eaters request. Great Job! However, room beds for a double are small and so is bathroom. Housekeeping needed to be reminded to leave the right amount of towels,... More 

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Schuamburg, United States
1 review
3 of 5 stars Reviewed 1 week ago

Staff just seemed to not give af. Bathroom was very small, no tub. Had to call every day for more towels. Nobody would pick up the room trash (and they had made the beds, so I know they were there). The pool floor was too course, cut feet.

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

It is always disappointing to learn when a valued guest leaves feeling their expectations were not totally met. Our staff truly loves to go above and beyond for our guests and if your experience here with us was anything less, we truly apologize. We greatly appreciate that you’ve taken the time to share your comments with us and we hope... More 

2 reviews
2 of 5 stars Reviewed 1 week ago

We checked in at 2am and there was a line of 7 customers. The receptionist was rude and slow. Everyone was complaining and this lady paid no attention. The A/C did not go lower then 75 degrees. I will never stay there again!

Review collected in partnership with Hyatt Hotels

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

While all reviews whether positive or otherwise are always appreciated, as it helps us to better focus on areas of our hotel a guest may feel needs to be further addressed, we are disheartened to learn of your experience. We sincerely apologize for any inconvenience you may have experienced. Your review will be shared with our team so that we... More 

United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel was clean and guest room was very nice. Beds were extremely comfortable! Food served at the conference we were with was good and staff was very polite. They were very accommodating to our group.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

Thank you for referring to the Hyatt Regency Schaumburg, Chicago as a great hotel. We’re glad you enjoyed both the food and service you received during your conference and we hope that we can provide you with clean and comfortable accommodations again in the future. More 

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