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Hyatt Regency Schaumburg, Chicago

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1800 East Golf Road, Schaumburg, IL 60173
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Hyatt Regency Schaumburg, Chicago
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Hyatt Regency Schaumburg, Chicago
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558 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbia, Missouri
1 review
5 of 5 stars Reviewed yesterday NEW

GREAT customer service experience at HR-Schaumburg! Excellent room service, great dining service every morning at breakfast from Jose and his team! It's the little things that make for a great stay, and HR-Schaumburg delivers.

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Champaign, IL
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed this past weekend, March 28, 2015. There was some kind of soccer tournament or something and there were a lot of kids running around the lobby. It's huge though so it wasn't bothersome. Check-in was really quick and easy. They had free parking. WiFi was fast and free. The halls, elevators and common areas were very clean. The... More 

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Columbia, Missouri
1 review
4 of 5 stars Reviewed 2 days ago NEW

The room was very nice. The breakfast was excellent and the people (especially Jose), were very friendly and helpful. I also found the front desk people friendly, helpful and resourceful. In fact, I thought all folks I interfaced with were friendly. The one thing I did not like was that to start the shower required reaching in to turn on... More 

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Memphis, Indiana
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I rated it only "very good" though because the garbage can doesn't have a liner & I don't think that sanitary at all. That's my only complaint. Now, about our room, it was great. The free shuttle to the mall was good. Hello to "Dante" .. our driver that day. Thank you for recommending where to eat "filipino food in... More 

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Milwaukee, Wisconsin
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We visited this same time last year for a shopping trip and it was just as nice as the last. Fresh 1800 great breakfast buffet, good variety. Overall staff nice, especially Dante and another younger gentleman who helped hold the doors any time we came in. Love that you can call shuttle any time for a pick up. Only problem... More 

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Waterloo, Iowa
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this one at the last minute and are glad we did. It was spotless, and has a nice lobby. The location is fantastic for Costco/IKEA/Woodfield Mall. It wasn't too far driving into Chicago for a museum stop, and the parking was decent. We'd stay here again!

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

Nothing could please us more here at the Hyatt Regency Schaumburg, Chicago than to hear a guest had such a great stay with us they would definitely return for another. We’re so glad you found our hotel to be clean and convenient and do hope that you will be returning in the future. More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for a military event. Walls were horribly thin, constant noise through the halls, all night. No effort made from staft to reduce the amount of loud music or limit loud patrons. not family friendly. Will look elsewhere in the future.

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

While all reviews whether positive or otherwise are appreciated as it helps us to better focus on areas of our hotel a guest may feel needs to be further addressed, we are disappointed to learn this morning that we have fallen short of your expectations. Please accept our apology for any inconvenience you may have experienced, the quietness of our... More 

Saint Peter, Minnesota
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff and accommodations are perfect. The fresh 1800 restaurant has the most amazing food and the kindest wait staff I have ever been privileged to meet. The rooms are clean and spacious. This is my 3rd trip and we will definitely be back

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

We are thrilled to hear that you love the Hyatt Regency Schaumburg, Chicago and will definitely be returning to us for a fourth stay. We know that food choices are very important to families today so we put extra effort in offering healthy and delicious food choices in our Fresh 1800 Restaurant. Thank you for your compliments to our restaurant... More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This weekend is the notorious Champion a Spirit Group Nationals weekend in Schaumburg, IL. The Hyatt Regency is one of the main go to hotels for the event. Although I've heard complaints about over booking, rooms being given away, etc. I let the prepaid promise of a specific room with a confirmation and alleged guarantee in the "Block Hotel" lure... More 

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

We are very disappointed to read your review this morning and learn that we have fallen short of your expectations. Our wish is for all guests to have the best experience possible while staying with us and knowing that your stay here with us wasn’t ultimately what we hope for left us disheartened. We sincerely apologize for any inconveniences that... More 

Glendale, California
Top Contributor
201 reviews 201 reviews
102 hotel reviews
245 helpful votes 245 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Since I travel 100 plus days a year, it's easy to compare hotels. Everything was excellent. The room comfortable, bed good, lighting okay, ample power outlets, fast wifi and a very good breakfast (and very reasonable). The hotel also has a shuttle which took me to nearby restaurants and picked me up. The staff in the restaurant was incredibly friendly... More 

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

Your review, coming from a person who travels so much out of the year, has made us really happy to know that you consider the Hyatt Regency Schaumburg, Chicago to be an excellent business hotel. Thank you for your compliments to our accommodations and our staff. We look forward to your return stay with us again hopefully soon. More 

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