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Hyatt Regency Schaumburg, Chicago

3.5 of 5 1800 East Golf Road, Schaumburg, IL 60173
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Certificate of Excellence 2014
Hyatt Regency Schaumburg, Chicago
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Hyatt Regency Schaumburg, Chicago
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496 reviews from our community

Traveler rating
    200
    182
    85
    22
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Collinsville, IL
Top Contributor
68 reviews 68 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed yesterday NEW

There was a time when the Hyatt name meant high end hotel. Apparently that was then this is now. The building looks like a low end furniture outlet from the outside. The inside looks like a remake of Hitler's bunker. For entertainment try to find an elevator. The food is over priced and tasteless. But most interesting of all is... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I appreciated how clean the rooms were. The staff was amazing-made you feel at home. Very accommodating we had booked a king size bed ended up needing two double beds and they made it happen. An abundance of towels and toiletries in the room! We shop all over and stay at a lot of hotels. This was by far one... More

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Gillingham, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I always stay here when I am in Chicago for work as it is conveniently located for my trips to the office as well as shopping in my spare time. The Shuttle bus is super handy and always happy to go wherever you need to be. The staff, as mentioned by others, are all very friendly and super helpful. The... More

Was this review helpful? Yes 1
Mercer Island, Washington
Top Contributor
65 reviews 65 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I liked it. Courteous staff. Good service. The room (I got an upgrade) was spacious and nicely appointed. Everything was clean. The bed was comfortable. The wifi worked. Really, nothing to complain about. On the other hand, nothing about it was truly memorable---but I would have no hesitation about staying here again.

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Newmarket, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'd always imagined Hyatt Regency to be in the upper echelon of the hotel world, not one trying to be. Aspects of the hotel were good; pleasant but not luxurious. Fake plants but some really funky cool lobby furniture and lamps. Employees fell over themselves to help with any and every whim; much appreciated! Sadly, it unraveled early for us.... More

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

While we are happy to hear that our staff went above and beyond to try to give you the best experience possible during your stay, we are disappointed to hear that other areas of your stay may have fallen short of your expectations. And although we are also glad to hear that you were offered a free night’s stay and... More

Saginaw, Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were very happy with our stay here! The staff was very friendly and our room was clean and the bed was very comfortable! You will find lots of restaurants and shopping nearby. We had breakfast at the hotel and it was very nice but a little pricey. You could walk to the mall or to restaurants if you wanted... More

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

Nothing pleases us more than hearing a guest say they were very satisfied with their stay here with us at the Hyatt Regency Schaumburg, Chicago. We appreciate your compliments to our friendly staff members who love to go above and beyond to give our guests the best experience possible during their stay and also for reference to our clean and... More

Omaha, Nebraska
Top Contributor
129 reviews 129 reviews
6 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was here with my wife while I attended a convention this past weekend - she visited family. Check in was quick and painless, the staff were all friendly and helpful. Rooms were clean, no smells , nice comfortable beds and pillows and best of all quiet. Only complaint was I wished I could get the room temperature down a... More

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

Thank you for your fantastic review and recommendation of the Hyatt Regency Schaumburg, Chicago. Your descriptive and kind comments on our hotel and its facilities are greatly appreciated. It’s so nice to hear that you were able to make your business trip into a nice getaway for your wife to catch up with family and we hope the next time... More

Waite Park, Minnesota, United States
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Organizers of an annual meeting choose this hotel after deciding to move from a less desirable location. This was the first year the meeting was at the Hyatt. The hotel met and exceeded everyone's expectations. It's clean, spacious, and quiet. Our meeting room easily accommodated our group. The banquet dinner was very good and again exceeded everyone's expectations. The help... More

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

Your review has made our day! Nothing could please us more than knowing that the expectations of your entire group were exceeded by our facilities, accommodations, staff and meals too here at the Hyatt Regency Schaumburg, Chicago. Our staff loves to go above and beyond to give our guests the best experience possible and your acknowledgement of them is greatly... More

watson80
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Was staying for a conference that was taking place in another hotel. Shuttle was arranged even before they start time I had to leave the hotel at 6:30 no problem with transportation also to the restaurants and other sites within 4 miles radius so basically no car needed. As suggested I took the room away from the elevators so I... More

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

Your compliments to our staff and our location here at the Hyatt Regency Schaumburg, Chicago are appreciated as well as your transportation suggestions for other guests. We are so pleased to know that our complimentary shuttle service helped to make your conference stay with us so convenient and hope you'll be back to stay with us again the next time... More

Valencia, Spain
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 10, 2014

This Hotel is far from Chicago but is good conected and it has a big mall just in front. It has so many option for congress. But I believe that it need more options to lunch / dinner, they have only the bar / restaurant and one Starbucks.

Was this review helpful? Yes 1
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

We appreciate your suggestions for the Hyatt Regency Schaumburg, Chicago and will share them with our team. Although our hotel is located 30 miles from Chicago, getting to our hotel is a breeze if you follow the directions on our website. Our dedicated and professional planning services staff can ensure any event held at our hotel will be a successful... More

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Additional Information about Hyatt Regency Schaumburg, Chicago

Address: 1800 East Golf Road, Schaumburg, IL 60173
Phone Number:
Location: United States > Illinois > Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Schaumburg, Chicago 3.5*
Number of rooms: 470
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Also Known As:
Hyatt Regency Schaumburg, Chicago Hotel Schaumburg
Hyatt Regency Hotel Schaumburg
Hyatt Schaumburg
Hyatt Regency Woodfield Schaumburg Il

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