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All 25 Schaumburg hotels

Hyatt Regency Schaumburg, Chicago

3.5 of 5 Hotel   |   1800 East Golf Road, Schaumburg, IL 60173
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Ranked #6 of 25 hotels in Schaumburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
jewls74 Ham Lake, Minnesota
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482 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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English first
Ham Lake, Minnesota
Contributor
18 reviews 18 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked this due to location, close to Chicago, close to Woodfield mall, plus the room rate was great. We checked in early, and our room was available. We had a 2 room suite with a balcony overlooking the pool area. Mattress was comfortable, loved the bathroom with soaker tub and separate shower. Sectional was very comfortable. We really enjoyed... More

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1 review
5 of 5 stars Reviewed 1 week ago

This hotel offers the total package! From the friendly check-in staff to the server in the restaurant am everything in between. We want to especially call out a few employees who stood above and they are Jose Noe Manual and James in the restaurant. Johnny and everyone at the front desk rock! Thanks and we will be back. Brian Gordon... More

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

Your review has made our day! We strive to offer the best experience possible for our guests here at the Hyatt Regency Schaumburg, Chicago and your feedback has made us proud. Our staff loves to go above and beyond for our guests and we appreciate you acknowledging them by name. Thank you for choosing us, we look forward to your... More

Palatine, Illinois
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

In searching for a venue for our daughter's wedding earlier this month, we received proposals from venues ranging from hotels, banquet halls, a historic home, fine dining restaurants and golf courses. The Hyatt's proposal was the best overall. We met with Lauri who did a fantastic job during the planning stage, making suggestions on the dishes offered, guests who may... More

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

We are thrilled to have been a part of your daughter’s special day. Knowing what this day means to everyone involved our staff here at the Hyatt Regency Schaumburg, Chicago always aims to go above and beyond to give not only the wedding couple but all of the guests attending a perfect day to remember forever. Your review and recommendation... More

Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I practically lived at this hotel for nearly two years for work. It really is the best hotel in the area. The staff was impeccable, the rooms were always clean, and the decor was great. The only thing keeping me from giving it five stars is the TV/Internet which were outdated and sow, but the good news is that they... More

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

Thank you! What a fantastic review. We appreciate you choosing to stay with us at the Hyatt Regency Schaumburg, Chicago during your business stay of almost two years. Wow, that’s a long time. Hearing you say the staff was impeccable and the rooms always clean makes us proud, especially coming from a guest who was consistently staying with us. Our... More

Salinas, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm a Hyatt Regency lover....the opulence, the staff, the attentiveness, the rooms. EEEERRT (brake noises), that is NOT this hotel. I chose the Hyatt, because I love their reputation and past experience at other locations, and it was minutes from my Chicago office. Checking in, it was 10:45, we had been flying all day and were starving...but told no worries... More

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

We are happy to hear you love the Hyatt Hotels but are disappointed to hear that our hotel fell short of your expectations. We never wish to hear a guest leave feeling as though they didn’t have the best experience possible. Your acknowledgment of our bartending staff is appreciated; it’s nice they were able to be a bright spot in... More

Madison, Wisconsin
Top Contributor
103 reviews 103 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is a five-story brick building with ample parking outback. The rooms form rectangles around open courtyards. The pool is both indoor and outdoor. The design in the public areas seems a little dated. One set of three elevators serves the entire building. It is a bit of a hike from most rooms to the elevator. The room was... More

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

We appreciate your descriptive review of the Hyatt Regency Schaumburg, Chicago and are happy to hear you found your accommodations here to be spacious, clean and comfortable. Hopefully you will be back for another reasonable stay with us again in the future. More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent one night here. Super close To Woodfield Mall. Front desk very nice and helpful. Loved the room. Quiet and cool. Great bath products. Had a great salad at the bar for dinner and delicious breakfast buffet. Very nice stay. Would definitely return.

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

Nothing pleases us more than knowing a guest had such a great stay with us at the Hyatt Regency Schaumburg, Chicago that they would definitely return. It is wonderful to hear how you enjoyed and appreciated every aspect of your visit, thank you. We look forward to your return stay. More

Gloucester, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

The Hyatt in Schaumburg is a quality place. It is probably a little below average for a Hyatt, but way better than most hotels in the area. The hot tub has been removed :-(, but there was a lap pool. The highlight was the breakfast buffet. Jose gave great service (especially the breakfast Diet Cokes for my addicted wife). The... More

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

Thank you for your reference to the Hyatt Regency Schaumburg, Chicago as a quality hotel. We’re happy to hear you enjoyed our breakfast buffet with our made-to-order omelets and that our staff took such good care of you and your wife. We hope it won’t be long before you are back for another stay and to delight in another one... More

Scottsdale, Arizona
Top Contributor
123 reviews 123 reviews
48 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is quite dated. The room was decent, but the bathroom was very small and could only fit one person at a time. It is well located near Woodfield Mall and less than 30 minutes from O'Hare International Airport. I was extremely disappointed with the food service at the on-property restaurant. The service was terrible and the food was... More

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Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

While we are happy to hear you found the location of the Hyatt Regency Schaumburg, Chicago great, we are disappointed to hear that other aspects of our hotel fell short of your expectations. We do hope that you will allow us the opportunity to serve you again in the future so that we may exceed all of your expectations at... More

Texas
Top Contributor
55 reviews 55 reviews
22 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Female Travelers: No Makeup Mirror! I arrived, solo female traveler, with a large pile of luggage and a broken arm, to check in. Nobody approached me to see if I needed assistance with the luggage, so I had to go inside and ask if there was a bellperson, while two other guests helped me get my luggage inside. So, bellperson... More

Was this review helpful? Yes
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this review

We are extremely disappointed to learn of your recent experience with us and we truly apologize for any inconvenience you may have encountered during your stay. We also would like to assure you that with the standards we set for our hotel and our staff, what is reflected in your review is not what we expect to hear. Please also... More

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Additional Information about Hyatt Regency Schaumburg, Chicago

Address: 1800 East Golf Road, Schaumburg, IL 60173
Phone Number:
Location: United States > Illinois > Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Schaumburg, Chicago 3.5*
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Also Known As:
Hyatt Regency Schaumburg, Chicago Hotel Schaumburg
Hyatt Regency Hotel Schaumburg
Hyatt Schaumburg
Hyatt Regency Woodfield Schaumburg Il

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Schaumburg #9 Family Hotel in Schaumburg
Hotel Class
Official Description (provided by the hotel)
Experience the incomparable service you deserve at Hyatt Regency Woodfield. Superbly positioned to offer easy access to downtown Chicago, O’Hare, local businesses and area attractions, our exceptional hotel in Schaumburg is dedicated to ensuring a remarkable stay from start to finish. Great restaurants, deluxe amenities and unparalleled attention to detail add the finishing touches that make us the outstanding choice among Schaumburg, Illinois hotels. ... more   less 
Number of rooms
470

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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