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Hilton Garden Inn Schaumburg

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1191 Woodfield Road, Schaumburg, IL 60173
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Hilton Garden Inn Schaumburg
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Hilton Garden Inn Schaumburg
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386 reviews from our community

Traveler rating
    209
    131
    29
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    3
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128
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Granger, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

This hotel is very accommodating and friendly. The location is wonderful and very close to wonderful restaurants and the Woodfield Mall. Rooms are usually very nice but ours had a non working thermostat and a very uncomfortable mattress.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Taylor M, Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Kathleen H- Thank you very much for taking the time to review our property. I am proud to see that you found our location accommodating that our team made you feel welcome. I must say I am disappointed to learn the details of your room. This is not a normal occurrence at our property and I apologize for this... More 

Monticello
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

They have a terrific staff at the front desk. Check-in was fast. They also provided information and printed direction for a favorite restaurant. The restaurant provides a very good breakfast that is part buffet and part cook-to-order. Although a bit pricey, the food was good and kids eat free at breakfast, even when they have a regular adult-type meal.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Taylor M, Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Svetanoff D- I am very proud to see that you enjoyed your trip to Schaumburg and I will be sure to share your kind words with our front desk team. We hope to have you back with us again soon and please let me know if there is anything at all we can do to assist with a future... More 

South Bend, Indiana
Top Contributor
156 reviews 156 reviews
15 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed a night during Spring Break to do a few of the local attractions. It went pretty well. There were a few hiccups, but nothing major. Check in went fine. i requested the upper floor to keep the noise dowd, so we were put up on 6. The room was fine. The TV was a bit on the small... More 

Was this review helpful? Yes
Taylor M, Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Frank D- Thank you very much for taking the time to complete a review of our property. I am pleased to see that you enjoyed the majority of your visit. I apologize for the pool hassle. I know it was not the most convenient fix last week but we wanted our guest to at least have a pool option... More 

Cordova, Tennessee
Top Contributor
80 reviews 80 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here during business trip. Wanted to stay close to O'Hare and be convenient to different businesses and it was perfect for that. It is down the street from Mall which was large. There were a number of restaurants in neighborhood. Hotel was clean. Bathrooms while functional were a little on the dated side from a décor standpoint, especially tub/shower.... More 

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Taylor M, Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear JPSandraTN- Thank you for taking the time to share your experience at the Hilton Garden Inn in Schaumburg. I am very proud to see that you enjoyed your visit to the hotel as well as to the Schaumburg area. We hope to see you again very soon and if there is anything at all we can do to assist... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Our check in went fantastic, but unfortunately our visit went down hill from there. The girl that checked us in was quick, built raport, even so much to ask us about storms we had received at home the night before when she recognized where we were from. Once we got into our room which was advertised to have a pull... More 

Was this review helpful? Yes
Taylor M, Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Kristen L- I am in receipt of your recent feedback in regards to your visit to the Hilton Garden Inn in Schaumburg and I would like to first apologize for your experience. It is our goal to exceed all of our guest expectations which we were unable to do in this case. I am deeply sorry for your inconveniences.... More 

Milwaukee, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel on my way to Chicago because I wanted to bring my son to the Lego Land, from which this Garden Inn was just 5 minutes away. It was also very close to the Woodfield Mall where we could find various restaurants and shopping centers including Ikea. As we arrived at the hotel, the room was... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Taylor M, Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Eunah L- I am very pleased to see that you Enjoyed your LegoLand Visit to the Schaumburg area, and thank you for taking the time to review our property. It was our pleasure to have you as our guest and we will be looking forward to your next visit. Please let me know if there is anything at all... More 

Darlington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Hilton Garden Inn in Schaumburg was a very pleasant experience. The service was excellent, and the staff were friendly and professional. The facility was well maintained and attractive. The room was very clean, and the bed was very comfortable. Even though there were many kids staying at the hotel for a soccer tournament weekend, we did... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Taylor M, Front Office Manager at Hilton Garden Inn Schaumburg, responded to this review

Thank you for choosing the Hilton Garden Inn in Schaumburg and for taking the time to share your experience with us. I am very pleased to see that you enjoyed your experience with us and I will be sure to share your kind words with our team. They work hard to exceed expectations and it is rewarding to know we... More 

Bettendorf, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel is in a perfect location, clean and very friendly. Has everything you need and plenty of perks. The staff was great, the restaurant was clean and even had free cookies and a coffee/tea station upon entering. Pool and Hot tub was clean and easy to get to. Rooms were nice and exactly what we expected.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Taylor M, Front Office Manager at Hilton Garden Inn Schaumburg, responded to this review

Thank you for taking the time to review your stay at the Hilton Garden Inn Schaumburg. As a Gold HHonors member, your feedback is most valuable. I am so pleased to hear that my staff left a lasting impression on you and your children. As I look at your reservation, it tells me that Maggie was the front desk agent... More 

Saint Louis, Missouri
1 review
3 of 5 stars Reviewed 3 weeks ago

My family and I just returned from a weekend stay at the Hilton Garden Inn, Schaumburg. We have stayed at several Hilton Garden Inns and are Hilton Honors members. The positive, at check in our room was not ready because we wanted two adjoining rooms. The gentleman at the front desk was very helpful and informed us that it wouldn’t... More 

Was this review helpful? Yes
Taylor M, Front Office Manager at Hilton Garden Inn Schaumburg, responded to this review

Thank you for taking the time to share your experience. I am very disappointment that you were dissatisfied with your breakfast experience. Yes, there is a method to the madness of breakfast ordering, but that fact that what you did order did not taste good is unacceptable. I am very sorry for your inconvenience and would love an opportunity to... More 

Menomonee Falls, Wisconsin
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked this hotel as I have Hilton Honor Rewards and have had good experience with the Hilton chain. Booked online and requested a crib as it was my daughter, my grandson and myself. Was able to check in the day before and requested room 201 as it looked like there wasn't anything around there except maybe bathrooms. Arrived on check... More 

Was this review helpful? Yes
Taylor M, Front Office Manager at Hilton Garden Inn Schaumburg, responded to this review

Thank you for your in depth review of our property. We appreciate your feedback and your loyalty as a HHonors member. We look forward to having you back soon. More 

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