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Hilton Garden Inn Schaumburg

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1191 Woodfield Road, Schaumburg, IL 60173
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Hilton Garden Inn Schaumburg
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Hilton Garden Inn Schaumburg
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425 Reviews from our TripAdvisor Community

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Traveler rating
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    138
    37
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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    (425)
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    (117)
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    (101)
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Mountain Lake, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is great. My family and I enjoyed our stay. It's close to many restaurants and shops. The pool was WAY smaller than I had imagined it would be, but my kids still loved it. The front desk staff were all extremely friendly and helpful. I would definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ben R, Front Office Manager at Hilton Garden Inn Schaumburg, responded to this review

Thank you for taking the time to share your experience. We're so happy you enjoyed your stay and your family had a great time. Our location is probably one of our best features since so many things are around us. We hope to have you and your family back here soon! More 

Freeport, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great experience staying at this hotel. The service was excellent. The rooms were very clean & quiet. We really liked the location. The hotel is so close to many shopping areas & restaurants. We highly recommend staying here.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ben R, Front Office Manager at Hilton Garden Inn Schaumburg, responded to this review

Thank you so much for taking the time to share your experience with us. I am so happy that we were able to deliver such stellar service to write about. We would love to have you back at our property soon. Please let us know if you need to make any future reservations. Thank you, again, for choosing the Hilton... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel. Friendly staff. Needed specific room arrangements, and hotel did not read about our needs ahead of time. When we arrived, they did not have what we needed. Could only stay one of planned three nights.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Ben R, Front Office Manager at Hilton Garden Inn Schaumburg, responded to this review

Thank you for feedback. I am so sorry we were unable to accommodate you for all the nights you reserved. I will be sure to speak with our team about proper room accommodations. In spite of that, I am glad you liked the facility and my team was helpful. We hope the next time you're in the Schaumburg area, we... More 

Bloomfield Hills, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed here a few times and always a pleasant experience. Staff is helpful and friendly. Breakfast offers many delicious choices. Great location and access when staying on the northwest side of Chicago. When we need a hotel in this general area we will definitely consider this hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ben R, Front Office Manager at Hilton Garden Inn Schaumburg, responded to this review

Thank you for taking the time to share your experience with us. I am so happy to have a loyal customer such as yourself and delighted to know that the service is consistent with each visit. We sincerely appreciate your business and look forward to your next visit! More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Great staff. Nice clean rooms. Small pool and fitness rooms(Though very well kept)Restaurant over priced but again very nice staff. Front desk was always very helpful.A bit overpriced but very good service.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ben R, Front Office Manager at Hilton Garden Inn Schaumburg, responded to this review

Wow! Thank you so much for taking the time to share your experience with us. I am so happy that we were able to deliver such stellar service to write about. And I will definitely let Magdalena know how great she was. We would love to have you back at our property soon. Please let us know if you need... More 

Colorado
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We got a good deal on this hotel while we were in town visiting family in Lombard, Il. I was a little worried this would be inconvenient to family, but it turned out to be just fine - maybe 20 minute drive to Lombard. Probably the main reason people would stay here is if they are visiting the Shaumburg area.... More 

Was this review helpful? Yes
Ben R, Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear TakeMeToo78- Thank you very much for choosing the HGI in Schaumburg and for the detailed review of your experience. I am very proud of our team for making such a positive impact on your stay. We greatly appreciate your recommendation and hope to see you again in the near future. Best Regards, Ben Risseeuw More 

Muncie, Indiana
Level Contributor
136 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked 3 rooms on Priceline and was pleasantly surprised to see we were booked at Hilton Garden Inn. We have stayed at other HGI before and found them to be above average. When we booked this at $57/night we felt this was a good deal. Disappointed with no free breakfast but we knew that going in ... we still ate... More 

Was this review helpful? Yes
Ben R, Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Mao007- Thank you for taking the time to share your experience with us. I am proud to see that you enjoyed the majority of your visit with us. I apologize for the bed issue. I will have our team check things out to ensure everything is working appropriately. Thank you again for your time and we hope to see... More 

Madison Heights, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I would give this review an excellent if the food had been good. They are supposedly known for their burgers, but they were nothing special. Very expensive too. We were so pleased with everything else though! Loved the pool for our family. Families with young kids will appreciate that the deep end is only 4 ft. The whole place is... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ben R, Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Lynda G- Thank you for choosing the HGI in Schaumburg and for taking the time to share your feedback with us. I am glad to see that you enjoyed the majority of your stay with us. I was disappointed to learn about the shortcoming of your dining experience. I am glad that we were able to connect and discuss... More 

Collinsville, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Wonderful place for business or families. Friendly atmosphere and excellent staff. Breakfast area is fantastic and the employees are the best in the area. Welcoming from the minute you walk in he door. Kept very clean. Have used weight room and pool and the areas are meticulous. Will definitely continue to use this facility.

Was this review helpful? Yes 2
Ben R, Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Kendragirl- Thank you for taking the time to share your kind words with us and I am very proud to see that you enjoyed your visit with us. We will be looking forward to your next trip and please let us know if there is anything at all we can do to make your visit more enjoyable. Safe Travels,... More 

karachi, Pakistan
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice clean comfortable place, Close to the Mall just a 3 minute drive. Ample car park. Friendly and attentive staff. Free Tea and coffee in the lobby throughout the day as well as some yummy cookies in the evening.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ben R, Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Rifat A- I am very pleased to see you enjoyed your stay and thank you for choosing the Hilton Garden Inn in Schaumburg. I am glad that you found the location of the hotel to your liking. Please travel safe and we hope to see you again soon. Best Regards, Ben Risseeuw More 

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