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Courtyard by Marriott Chicago St. Charles

3.0 of 5 700 Courtyard Drive, Saint Charles, IL 60174
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Certificate of Excellence 2014
Courtyard by Marriott Chicago St. Charles
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Courtyard by Marriott Chicago St. Charles
Courtyard by Marriott Chicago St. Charles
Courtyard by Marriott Chicago St. Charles
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76 reviews from our community

Traveler rating
    37
    24
    13
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    1
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17
9
4
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Chicago St. Charles
See the most recent reviews
Attica, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed September 6, 2014

We stayed one night at the Courtyard with a bus tour group. Our room was very clean and the beds were comfortable. We used the hot tub and it was very nice and not over chlorinated. A couple of things kept me from giving this a 5: The mirrored closet doors are directly behind the sink and the light over... More 

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I am so glad to hear that your stay was pleasant. I hope you and your group enjoyed your visit to St. Charles. I am sorry for the confusion over breakfast and that the coffee was not hot. I am going to double check to make sure the coffee maker is in good working order and that the containers we... More 

2 reviews
3 of 5 stars Reviewed August 24, 2014

The hotel was excellent. Very comfortable stay. The only negative is they offer breakfast for free until 9:30 AM. We showed up at 9:27 and we couldn't get our breakfast. Very poor PR. We should have been able to eat our breakfast. It wasn't 9:30 AM and there wasn't a huge crowd around waiting for lunch. If you are going... More 

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I am so glad to hear that you had an enjoyable stay at the hotel. Thank you for letting me know that you were not able to get breakfast at 9:30am. We do close at that time, but the staff knows to be flexible and find a way to service our guests even after that time. I will be making... More 

Kettering, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 12, 2014

This is a lot like other Courtyards. Very comfortable beds and easy to get a good nights rest. Have been going back to this place every year for an annual event and will continue. Great location with plenty of places to choose from for dinner. The mall is also close for any shopping.

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you for sharing your stay on Trip Advisor. I am not surprised to hear you found the bed to be very comfortable. We get a lot of nice comments about our beds and the fact that our guests get a good night's sleep. We look forward to your return trip next year. More 

Illinois
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed August 11, 2014

The hotel was recently renovated and it looks very nice and clean. The staff is very friendly and will try to accommodate the guests when possible. They are also very knowledgeable with the area. A highly recommended hotel.

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you very much for your kind commments about the hotel and staff. I am very glad to hear your family had an enjoyable stay. We are very happy with our renovated rooms and are thrilled to hear that you love them too. More 

Chicago, Illinois
Contributor
20 reviews 20 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 18, 2014

We stayed here on the last night of our vacation, very nice hotel. Rooms remodeled and seem very fresh. Curtains blocked light very well. Noticed that the mattress didn't seem new though- kind of sank in the middle and wasn't the most comfortable. Also, we had a whirlpool room and it seemed to constantly drain a little bit, noticed that... More 

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I am so glad you took the time to share your stay on Trip Advisor. We are very proud of our renovated rooms and love showing them off. I am sorry to hear about your mattress and the leak in the tub. We have already fixed these issues based on your comments. We want all of our guests to have... More 

Joshua Tree, California
Top Contributor
227 reviews 227 reviews
72 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed June 30, 2014

From the moment you check in to your room with a balcony, everyone works perfectly. Plenty of on site parking, quiet nights as it is far off the main road, but close to hway 64. plenty of restaurants, cinemas, gas stations, and starbucks.the rooms were kept very clean and tidy and housekeeping service was excellent, even vacuming the elevators late... More 

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you for your kind comments about your stay. We love having your group each year and hope to see you again next year! More 

Top Contributor
160 reviews 160 reviews
50 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 28, 2014 via mobile

This is a great hotel both in terms of location and in quality too. It is hard to go wrong with a Courtyard and this location really sets a high standard for the chain. Settled in the rear of a shopping area in a side street, it is a quiet lodging but moments away from hwy 64. I always like... More 

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you for your kind comments about our hotel. We really like the fact that we are just a block north of Route 64 on a private drive. Our locations makes it a little more peaceful and quiet for our guests. It's nice to hear that you also like the area around the hotel. St Charles is a beautiful town... More 

Prospect, KY
2 reviews
5 of 5 stars Reviewed June 10, 2014

Wow, what an amazing staff! Thank you so much for your kindness and hospitality during our past weekend wedding event! I appreciate everything the entire staff did to be so accommodating. I couldn't have chosen a better place. Your hotel is clean, hip and the perfect venue for over 60 guests. Thank you to your entire staff! I love Marriott!

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

We love our wedding guests! The staff does a great job making sure this day is special for everyone. I am glad to hear our weather was good and you were able to enjoy our beautiful Courtyard. Our lobby area is so spacious, it is perfect for gaterings. Thank you for all of your kind words regarding our "trendy' hotel... More 

Grand Rapids, Michigan
Contributor
20 reviews 20 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 9, 2014

This hotel was a lot nicer on the inside than on the outside. The room was so spacious. No breakfast, but there was a Starbucks onsite. We actually pricelined this hotel for $45 and by far the nicest one we have stayed at all Spring when traveling for soccer. One thing was our bathroom door didn't close all the way,... More 

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I am really glad to hear that you enjoyed your stay. Starbucks is very popular in our Bistro. It's nice to have this located right in our lobby. Thank you for sharing your experience. More 

San Diego, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2014

This is an awesome hotel, love the room, the décor and the service. They had new beds, new sinks, completely redone lobby. I had a balcony. I was just taken a back by the size and great value in the price of this hotel

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I have to agree with all your comments. Our hotel looks just spectacular with our remodel. Having all new furniture and bedding is always nice, but Courtyard also did a really nice job picking out the updated style and colors. We are very proud to sell such a beautiful product. Thank your for sharing your comments about the hotel on... More 

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Additional Information about Courtyard by Marriott Chicago St. Charles

Address: 700 Courtyard Drive, Saint Charles, IL 60174
Location: United States > Illinois > Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Chicago St. Charles 3*
Number of rooms: 121
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Also Known As:
Courtyard By Marriott Chicago St. Charles Hotel Saint Charles
Courtyard Saint Charles
Saint Charles Courtyard
Saint Charles Marriott
Hotel Style:
#2 Family Hotel in Saint Charles
#4 Business Hotel in Saint Charles

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