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All 12 Saint Charles hotels

Courtyard by Marriott Chicago St. Charles

3.0 of 5 Hotel   |   700 Courtyard Drive, Saint Charles, IL 60174
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80%
Ranked #3 of 12 hotels in Saint Charles
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed September 20, 2013
Tom H Minneapolis, Minnesota
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62 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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There are newer reviews for Courtyard by Marriott Chicago St. Charles
See the most recent reviews
Minneapolis, Minnesota
Top Contributor
133 reviews 133 reviews
22 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed September 20, 2013

Maybe I've been to one too many Courtyards lately, but this one seemed to be simply average. The lobby was nice and fit the Courtyard mold, but the room was basic and average. The front desk was fine. The small refrigerator in the room kept cycling on and off throughout the night. It was an early start and breakfast wasn't... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I am so glad to hear that you enjoyed our lobby. It does have a great look and feel to it. Just after the New Year, we will be renovating our rooms to match this look. We are vey happy to be one of the first Courtyards to receive the new Cynergy package. We hope you can come back and... More

Chandler, Arizona
Top Contributor
141 reviews 141 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 18, 2013

I felt that the rooms were a bit old and did not match the big splash and nice look of the lobby. The lobby is great and has the new Courtyard look. But I would rather the rooms be upgraded. Also if this is suppose to be a hotel for business users, there needs to be a better chair for... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you for your comments about the hotel. We are very excited to let you know that we are scheduled for a room renovation just after the first of the year. We will be getting the new Courtyard Cynergey package which will match the contemporary look and feel of our lobby. We hope that your travels will bring you back... More

Saint Charles, Illinois
2 reviews
5 of 5 stars Reviewed September 11, 2013

Recently, my son got married in St Charles, and we book rooms at this hotel. From months out as we were getting started to when we had 36 rooms book everything was awesome! The staff was always available to answer questions and provide outstanding customer service. They assisted in handing out guest gift baskets as they checked in to assigning... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I am so glad to hear you enjoyed the accomodations for the wedding. We pride ourselves in taking good care of our wedding guests as the day is so special to all. I am glad to hear the staff was very helpful and accomodating. Sounds like the girls had a wonderful time getting ready for the event. Thank you for... More

Canton, Michigan
Top Contributor
61 reviews 61 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 26, 2013

this hotel is just a bit out of the main intersections. located between St Charles and Geneva just outside Chicago. pretty nice updates. beautiful balcony views. but no breakfast included. clean and with nice staff.

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you for your wonderful comments about our hotel. Our lobby receives many compliments about looking very modern yet being very comfortable and spacious. I am glad to hear the staff took great care of you while you were here. Thanks for taking the time to share your experience on Trip Advisor. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2013 via mobile

We used this hotel for our wedding guests and for where I got ready with the bridal party. The lobby is really contemporary and large. Rooms were clean. And the staff helped me with my every need! They even helped fill my hotel gift bags because I was running late. I also had my bridal party and moms get ready... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you so much for your kind comments about our hotel. We were so happy to be a part of your wedding day. Our hotel has the perfect lobby for groups to gather and talk. I am glad you and your family were able to take advantage of it. Having the extra meeting room space to get everyone ready can... More

Malvern, Pennsylvania
Top Contributor
60 reviews 60 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 25, 2013 via mobile

I recently planned our 50th high school reunion and used the Courtyard Marriott St. Charles as our home base. The staff could not have been more accommodating. They helped us solve computer issues, provided a hospitality room for two nights, made copies for us and just generally provided first class service. The rooms were spacious and clean. I will most... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you very much for your kind comments about the hotel. We do pride ourselves in having an outstanding staff and very clean rooms. I am so glad you and your guests had a wonderful time at your reunion. We were happy to be your headquarters for such a special event. We appreciate that you took time to share your... More

Greenville, Wisconsin
Top Contributor
103 reviews 103 reviews
13 hotel reviews
186 helpful votes 186 helpful votes
5 of 5 stars Reviewed June 17, 2013

I found the Courtyard Marriot – St Charles staff to be friendly, the rooms clean, large and the St Charles area to be quite nice. As of June 2013 the main east west road, highway 64/North Avenue is under construction. I would recommend checking with the hotel on alternative routes. The hotel lobby has an area for printing flight boarding... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I am so glad to hear you enjoyed your stay at out hotel. We are very happy to have such a beautiful property to offer to our guests. You are right about the construction on Route 64. It can get really bad. We are in a good location where that traffic can be avoided. Thank you for taking the time... More

Delray Beach, Florida, United States
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 10, 2013

This is my second review on this hotel and I cannot say enough. I am an International Horse Show Announcer and have stayed in Marriott hotels all over the world including the Middle East. This particular Marriott is outstanding owing to the fact that Barbara Merigold the General Manager and her staff are the absolute best. From entering the Hotel... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you for your wonderful review. Although you are not related to anyone in the hotel, you will always be part of our family. We look forward to your arrival as you walk in and shout, "Honey, I'm Home!" Our staff is always happy to have you here and listen to your entertaining stories. Work life would not be the... More

Albuquerque, New Mexico
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 29, 2013

Illinois is definitely the home of beautiful small towns. St. Charles is certainly among them. If business or pleasure brings you to this serene area by the Fox River west of Chicago, a great place to stay is the Courtyard by Marriott. It is not a large hotel, if that is a concern, though it is large enough to be... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I completely agree! St. Charles is a beautiful historic town with lots to offer. There is so much to do and see in St. Charles, especially in the warmer months. We appreciate that we are your preferred hotel when staying in the area. Thank you for your kind comments about the hotel, and for your review. More

Senior Contributor
34 reviews 34 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 28, 2013

Selected this Marriott property for overnight while attending a concert. Rooms need updating badly. Handles on drawers were rusted, and mattresses were lumpy. The room was clean and lobby recently updated. We approached the property and were excited to see the balconies. During checkin we asked if all rooms on upper floors had balconies and were told yes; Of course... More

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you very much for your kind comments about the cleanliness of the hotel and our updated lobby. We are excited to let you know that we will be updating our rooms to match our lobby later this year. Courtyard is finalizing a brand new room package, and we will be one of the first hotels to receive it. I... More

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Additional Information about Courtyard by Marriott Chicago St. Charles

Address: 700 Courtyard Drive, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chicago St. Charles 3*
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Also Known As:
Courtyard By Marriott Chicago St. Charles Hotel Saint Charles
Courtyard Saint Charles
Saint Charles Marriott
Saint Charles Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Saint Charles #5 Business Hotel in Saint Charles
Hotel Class
Official Description (provided by the hotel)
The Courtyard Chicago St. Charles hotel is nestled on a quiet corner, just a mile from downtown and within walking distance to shops and restaurants. Our hotel near Chicago serves a charming historic town on the Fox River, less than an hour from downtown and within easy reach of area airports. Shop nearby Charlestowne Mall or attend events at DuPage Expo Center. You'll feel right at home in a comfortable St. Charles hotel room featuring a large work area, in-room coffee and complimentary weekday newspaper. We also offer complimentary wireless Internet access throughout the hotel. Start your morning off with reasonably priced breakfast options or a Starbuck's coffee. After a day of meetings or shopping, rejuvenate in our indoor heated pool or whirlpool, or relax by the fire in our cozy lobby lounge featuring a full bar. And if you're hosting a rehearsal dinner or looking for accommodations for overnight guests, we can customize a wedding package just for you. ... more   less 
Number of rooms
121

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