We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott Chicago St. Charles

3.0 of 5 700 Courtyard Drive, Saint Charles, IL 60174
Hotel website
Hotel deals
Hotel packages
Special Offer
Stay for Breakfast!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Courtyard by Marriott Chicago St. Charles
Professional photos View all
Browse nearby
Courtyard by Marriott Chicago St. Charles
Courtyard by Marriott Chicago St. Charles
Courtyard by Marriott Chicago St. Charles
Write a Review

79 reviews from our community

Traveler rating
    38
    26
    13
    1
    1
See reviews for
18
9
5
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (11)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (16)
All months
Illinois
Top Contributor
67 reviews 67 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed one night Saturday to Sunday in a double queen room on the front side of the building. We chose the hotel for the location as we needed to go to Pheasant Run for a competition on Sunday am. It was also convenient to the restaurant we were going to in St Charles. There weren't many cars in the... More 

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you for sending your review to Trip Advisor. We often get guests at our hotel with an event at the Pheasant Run. Being off the main road, we can offer our guests a very quiet and relaxing stay. I am very glad to hear that you found our double queen room very comfortable for your party of four. Queen... More 

Rochester Hills, Michigan
Top Contributor
63 reviews 63 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

While this is a typical Courtyard, the staff was extremely welcoming and helpful. Breakfast is not included in the rate. However, the offerings are moderately priced with good variety. Guests can order anything from a simple yogurt or bagel up to a full egg and/or pancake breakfast. The Bistro offerings in the evening are a bit scant, however, there are... More 

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank for taking the time to share your positive experience at our hotel on Trip Advisor. Many hotels can offer clean and comfortable accommodations. The staff at a hotel can turn a good visit into a great visit. I am glad my staff does that at our hotel. I'm very proud of them and their dedication to making our hotel... More 

Lancaster, Ohio
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 27, 2015

The staff was very pleasant and helpful. The room was very clean and comfortable. There was a 1/2 fridge and coffee pot but no microwave. Bathroom counter was just a wee bit cramped. The mattress seemed to have some sort of memory-foam topper that held your body heat against you. Some people would like this but it made the menopausal... More 

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you for nice comments about the staff and our clean hotel. I am glad to hear that you had a very relaxing and comfortable stay with us. We appreciate that you shared your experience on Trip Advisor. Hope to see you again soon. More 

Ocala, Florida, United States
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 4, 2014

We stayed here for a few days while visiting family for Thanksgiving. This is a very quiet location which I loved (no interstate noise) nearby is Walmart & IHOP. There is no breakfast included but they do have a small bistro on site although a bit pricey. Rooms were clean and bed was comfortable. Employees were friendly and efficient. I... More 

Was this review helpful? Yes 1
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

We are so glad to hear you enjoyed your stay over Thanksgiving weekend. We know the holidays are very important to our customers, and I am so glad to hear my staff made your stay extremely pleasant. Thank you for sharing your comments on Trip Advisor. More 

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

This Courtyard stay was a truly delightful stay. The hotel staff was very helpful from the beginning of the stay to checkout. We were in the area for a Thanksgiving family visit and were delighted with the location. Our room was very well appointed and clean. We will book here again.

Was this review helpful? Yes 1
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

We are so glad to hear that you had a wonderful stay here while being in town for the Thanksgiving weekend. Thank you for sharing your stay on Trip Advisor. More 

Springfield, Missouri
Top Contributor
82 reviews 82 reviews
75 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed November 18, 2014

I've stayed at Marriott properties--including Courtyard hotels--all over the world. This was the rudest I had ever encountered. Upon check-in at this hotel, I was curtly informed by Gaby, the clerk on duty, that Elite Gold status is not honored at this hotel. When I said that was odd as I've stayed at Marriott hotels all over the world and... More 

Was this review helpful? Yes 2
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Dear Fayaya, Thank you for sharing your experience on Trip Advisor. I am sorry you felt that your Gold Status with Marriott was not honored at our property. Of course we honor all of the Elite Member benefits at this hotel along with every other hotel in our portfolio. With over 3700 hotels, in 70 countries, it is important that... More 

Indianapolis, Indiana
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2014

Stayed at the Courtyard Chicago St. Charles for a Family Wedding. The hotel staff we interacted with was excellent. The hotel in general and our room in particular were very clean. The location was very easy to get into and out of. The room seemed to be well insulated against noise from other rooms or the hallways. We stayed on... More 

Was this review helpful? Yes 1
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I am so glad to hear you enjoyed your stay with us while attending a wedding. Our staff looks forward to every wedding as it is such a fun time for everyone. Thank you for sharing such wonderful comments about your stay. More 

Morton, Illinois
Top Contributor
116 reviews 116 reviews
22 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed November 4, 2014

Clean. Comfortable. Courteous staff. This is newly redecorated and consistent with Courtyards across the country. The staff welcomed us and we had a quick check in.Close to downtown and restaurants.Free Parking.

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you for your wonderful comments about our staff and our newly remodeled hotel. We are glad that you chose our hotel for your visit to St Charles. Thank you for sharing your experience on Trip Advisor. More 

Monroe Center, Illinois
2 reviews
5 of 5 stars Reviewed October 31, 2014

I had over 50 rooms booked for our wedding party and out of town wedding guests at this hotel. I couldn't have been more pleased with EVERYTHING this hotel did for our guests, the bride, and our family to ensure a great experience. From setting up the room block to adding rooms as they booked, to distributing 110 gift bags... More 

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I am so glad you had a wonderful time with your family and friends last weekend at the wedding. Your group was very fun. It is always a pleasure for us to make a bride's wedding day perfect in every way. Thank you for sharing you experience on Trip Advisor. We were so glad to have you stay with us. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed October 19, 2014 via mobile

Nice and clean hotel! Look like it has been remodeled. Need to provide free breakfast to keep up with competitor. If we didn't have the free Marriott Rewards, we would have stayed elsewhere that offered a free breakfast.

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I am so glad to hear that you loved our remodeled hotel. We are very happy to have such a beautiful hotel to share with our guests. Regarding the breakfast, Courtyard made the decision to get away from the traditional breakfast buffet. Instead, we make all our breakfast items fresh and made-to- order. We are able to have more of... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Courtyard by Marriott Chicago St. Charles? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Chicago St. Charles

Address: 700 Courtyard Drive, Saint Charles, IL 60174
Location: United States > Illinois > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chicago St. Charles 3*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Expedia, EasyToBook, Priceline, Booking.com, Orbitz, Marriott, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Courtyard by Marriott Chicago St. Charles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Chicago St. Charles Hotel Saint Charles
Courtyard Saint Charles
Saint Charles Courtyard
Saint Charles Marriott
Hotel Style:
#3 Family Hotel in Saint Charles
#4 Business Hotel in Saint Charles

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Hotel & grounds (11)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Room/suite (4)
Viewed
0:24
Videos (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (3)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Room/suite (4)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay