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All 12 Saint Charles hotels

Courtyard by Marriott Chicago St. Charles

3.0 of 5 Hotel   |   700 Courtyard Drive, Saint Charles, IL 60174
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Courtyard by Marriott Chicago St. Charles

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77%
Ranked #4 of 12 hotels in Saint Charles
Certificate of Excellence 2013
A recent review
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57 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A great job with the remodel at this location! I stayed here for business and enjoyed the room. New mattress, furniture, carpet and wall covering. Staff were friendly and helpful to locate some smaller, local restaurants in the area. A small outskirt of Chicago, but would stay here again if I need to come back to this area. No really... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I am so glad to hear that you loved our renovated rooms. We love them too! It is very exciting to have such a beautiful product to share with our guests. It is great that you were able to enjoy some of the local restaurants in St Charles. Our small town has a lot to offer. I am glad you... More

Lebanon, New Jersey
Top Contributor
727 reviews 727 reviews
104 hotel reviews
216 helpful votes 216 helpful votes
3 of 5 stars Reviewed February 19, 2014

Parts of hotel were undergoing some renovations - new carpet, etc. My room was fine. Nice bed and selection of pillows. Shower head is too low for a guy six foot tall. Breakfast was good - several selections, but over-priced if you are paying cash for it [aka, not included]. This is not a hotel you can walk to anything... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you for your comments regarding the hotel. I am glad to hear you liked our renovated rooms and the breakfast selections. All the food in our Bistro is cooked fresh to order. We get many compliments on the selection and the food quality. Our renovation will be completed within the next week and we will have all new rooms... More

Greenville, South Carolina
Top Contributor
79 reviews 79 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 8, 2013

I'm a bit confused by other's negative comments. My room as clean, comfortable and well appointed. I appreciated the fact that the heater/air conditioner was not one of those which turned on and off all night. ( I have trouble staying asleep with one of those) Their business center was comfortable and easy to use and the wifi in the... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you for your wonderful comments. I am the General Manager of the hotel and am thrilled to hear that all aspects of your stay were perfect. Keep in mind that we are also scheduled for a rooms renovation in January and will be able to offer our guests a brand new look. We are thrilled that your travels will... More

Bensenville, Illinois
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 14, 2013

We were there for one night only for a wedding that the hotel shuttled us to. I thought the staff was friendly and provided any information needed. Room was clean, small balcony a plus. It was a typical Courtyard experience, but the staff made it a little better than normal.

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you very much for sharing your experience at our hotel on trip advisor. I am glad to hear the staff made it extra special for you. The balconies are a very nice thing to have, especially this time of year. We have had beautiful fall weather. I hope you had a wonderful time at your weddings. It is such... More

Minneapolis, Minnesota
Top Contributor
114 reviews 114 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 20, 2013

Maybe I've been to one too many Courtyards lately, but this one seemed to be simply average. The lobby was nice and fit the Courtyard mold, but the room was basic and average. The front desk was fine. The small refrigerator in the room kept cycling on and off throughout the night. It was an early start and breakfast wasn't... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I am so glad to hear that you enjoyed our lobby. It does have a great look and feel to it. Just after the New Year, we will be renovating our rooms to match this look. We are vey happy to be one of the first Courtyards to receive the new Cynergy package. We hope you can come back and... More

Chandler, Arizona
Top Contributor
110 reviews 110 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 18, 2013

I felt that the rooms were a bit old and did not match the big splash and nice look of the lobby. The lobby is great and has the new Courtyard look. But I would rather the rooms be upgraded. Also if this is suppose to be a hotel for business users, there needs to be a better chair for... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you for your comments about the hotel. We are very excited to let you know that we are scheduled for a room renovation just after the first of the year. We will be getting the new Courtyard Cynergey package which will match the contemporary look and feel of our lobby. We hope that your travels will bring you back... More

Saint Louis, Missouri
Contributor
18 reviews 18 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 15, 2013

Front desk was not particularly friendly or professional -- and this was their Saturday night crew (9/13/13, I was in a suit -- not my usual t-shirt and jeans even). Nor were they at their stations on the way out when I wanted to complain and waited for a few minutes to do so. Hotel staff better learn that you... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I am glad to hear that you thought our property was brand new. Our lobby was renovated three years ago and still looks brand new. Our rooms were last done in 2007. Though we keep up on the cleanliness and maitenance of the rooms, we are still scheduled for another room renovation this Janaury. We are very excited to be... More

Saint Charles, Illinois
2 reviews
5 of 5 stars Reviewed September 11, 2013

Recently, my son got married in St Charles, and we book rooms at this hotel. From months out as we were getting started to when we had 36 rooms book everything was awesome! The staff was always available to answer questions and provide outstanding customer service. They assisted in handing out guest gift baskets as they checked in to assigning... More

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

I am so glad to hear you enjoyed the accomodations for the wedding. We pride ourselves in taking good care of our wedding guests as the day is so special to all. I am glad to hear the staff was very helpful and accomodating. Sounds like the girls had a wonderful time getting ready for the event. Thank you for... More

Canton, Michigan
Top Contributor
61 reviews 61 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 26, 2013

this hotel is just a bit out of the main intersections. located between St Charles and Geneva just outside Chicago. pretty nice updates. beautiful balcony views. but no breakfast included. clean and with nice staff.

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BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you for your wonderful comments about our hotel. Our lobby receives many compliments about looking very modern yet being very comfortable and spacious. I am glad to hear the staff took great care of you while you were here. Thanks for taking the time to share your experience on Trip Advisor. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2013 via mobile

We used this hotel for our wedding guests and for where I got ready with the bridal party. The lobby is really contemporary and large. Rooms were clean. And the staff helped me with my every need! They even helped fill my hotel gift bags because I was running late. I also had my bridal party and moms get ready... More

Was this review helpful? Yes
BMERIGOLD, General Manager at Courtyard by Marriott Chicago St. Charles, responded to this review

Thank you so much for your kind comments about our hotel. We were so happy to be a part of your wedding day. Our hotel has the perfect lobby for groups to gather and talk. I am glad you and your family were able to take advantage of it. Having the extra meeting room space to get everyone ready can... More

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Additional Information about Courtyard by Marriott Chicago St. Charles

Also Known As:
Courtyard By Marriott Chicago St. Charles Hotel Saint Charles
Courtyard By Marriott Chicago St. Charles Hotel
Courtyard Saint Charles
Saint Charles Marriott
Saint Charles Courtyard
Address: 700 Courtyard Drive, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chicago St. Charles 3*
Official Description (provided by the hotel):
The Courtyard Chicago St. Charles hotel is nestled on a quiet corner, just a mile from downtown and within walking distance to shops and restaurants. Our hotel near Chicago serves a charming historic town on the Fox River, less than an hour from downtown and within easy reach of area airports. Shop nearby Charlestowne Mall or attend events at DuPage Expo Center. You'll feel right at home in a comfortable St. Charles hotel room featuring a large work area, in-room coffee and complimentary weekday newspaper. We also offer complimentary wireless Internet access throughout the hotel. Start your morning off with reasonably priced breakfast options or a Starbuck's coffee. After a day of meetings or shopping, rejuvenate in our indoor heated pool or whirlpool, or relax by the fire in our cozy lobby lounge featuring a full bar. And if you're hosting a rehearsal dinner or looking for accommodations for overnight guests, we can customize a wedding package just for you. ... more   less 
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