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Hotel Baker

100 West Main Street, Saint Charles, IL 60174
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Hotel Baker
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Ranked #8 of 12 Hotels in Saint Charles
A recent review
5 of 5 stars Reviewed May 14, 2015
58 Chicago, Illinois
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105 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (33)
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There are newer reviews for Hotel Baker
See the most recent reviews
Chicago, Illinois
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 14, 2015

True historic hotel features upgrades but keeps the integrity, charm & character that one would expect. Excellent location, walking distance to everything in town. Cozy rooms with plenty of amenities; amazing history surrounds this hotel and I so enjoy looking at the photos of the celebrities that have stayed over the years. If you are lucky enough to be there... More 

Was this review helpful? Yes
HBRepresentative, Manager at Hotel Baker, responded to this review

Thank you for your review of Hotel Baker. We are glad you had an enjoyable time during your stay with us. With the hotel in the downtown of St. Charles, it is convenient to walk around town and sample the various pubs and restaurants. We are thrilled you were able to view our new "Wall of Fame" - photos of... More 

Hockessin, Delaware
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 10, 2015

I stay at the Hotel Baker when in the Saint Charles area on business. It is a wonderful change of pace from chain hotels. You get a cookie on your pillow at turn down service. They have a great bar and restaurant and the area has several great restaurants. It has a lot of the charm of the era when... More 

Was this review helpful? Yes
HBRepresentative, Manager at Hotel Baker, responded to this review

Thank you for your review of Hotel Baker. We are glad you have an enjoyable time while in town on business. We truly appreciate your feedback regarding the restaurant/lounge (ROX City Grill) as well. We truly appreciate your feedback and look forward to your next visit. All the best, Hotel Baker More 

Maryland
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 9, 2015

This placed gets mixed reviews, but I really liked it. We stayed 2 days for a family wedding. Negatives: - no help with luggage - only self parking 2 blocks away in city parking "deck"/garage; free - complimentary breakfast with limited choices Positives: - a classic historic hotel on the National Register of Historic Places and member of Historic Hotels... More 

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HBRepresentative, Manager at Hotel Baker, responded to this review

Thank you for your review of Hotel Baker. We are glad you had an enjoyable time. We truly appreciate your feedback and look forward to your visit in the future. All the best, Hotel Baker More 

Homer Glen, Illinois
1 review
2 of 5 stars Reviewed April 22, 2015

I knew it was historic but....it is old and dingy. Lobby not inviting at all. Front desk manager Jen arrogant and condescending. She needs to learn how to treat guests nicely and be respectful. She is setting a bad example for employees.

Was this review helpful? Yes
Karen V, Director of Sales at Hotel Baker, responded to this review

Dear Celeste, Thank you so much for taking the time to review Hotel Baker. I am sorry to learn that you disliked the look of the lobby. It is our guests’ feedback that initiates improvements in our products and services. The General Manager reviews all comments and feedback and is continually working on changes and updates to the aesthetics. I... More 

Downers Grove, Illinois
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 20, 2015

From the moment the bellman opened the door, we felt like we were stepping back to the 1930s. Hotel dripping with decor and quality from long ago. Lobby quaint and Robert at the front desk very helpful. We stayed in the Colonel Baker Suite - room 504 corner facing east overlooking the Fox River - and while dated, it's expected.... More 

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Karen V, Director of Sales at Hotel Baker, responded to this review

Dear Adrienne, Thank you so much for taking the time to review Hotel Baker. We appreciate your feedback and look forward to having you back. Sincerely, Hotel Baker Management Team More 

South Elgin, Illinois
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 6, 2015

From Check in to Check out our experience was great. We only live 15 minutes away. I wanted to do something special for my husbands 60th birthday. The room was stunning and the spa was so nice and private. I recommend the Hotel Baker.

Was this review helpful? Yes 1
Karen V, Manager at Hotel Baker, responded to this review

Thank you so much for your feedback. We appreciate your business and are so pleased you enjoyed your stay! We hope to have you back to Hotel Baker in the near future. Warm Regards, Hotel Baker Management More 

Xenia, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 8, 2015

Arrived a little early, room not ready. Explored the area, very nice had a great lunch at a pub that had recently reopened. Great food & service. No parking at hotel, had to park 2 blocks away, no help with our bags. Room was large, bathroom had been renovated, however the carpet was dirty, large spots, and the paint on... More 

Was this review helpful? Yes 4
Wheaton, Illinois
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 3, 2015

actually a very creative use of the facility for the wedding the place of the wedding was transformed into the dining area and then to dancing . It was a moderate sized wedding and a great time was had by all . The breakfast the following was limited and service was fair . I think they are overly proud of... More 

Was this review helpful? Yes
Karen V, Manager at Hotel Baker, responded to this review

Thank you for your review and feedback. On behalf of Hotel Baker, we appreciate your business and were pleased to hear that you enjoyed the wedding experience. I was sorry to learn that you were dissatisfied with the breakfast and breakfast service. We have addressed your comments and have since added items to improve upon the Continental Breakfast. In addition,... More 

Chicago, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 18, 2015

First of all, you need to know it's an old hotel- charm, elegant and everything that goes with that. The rooms are smaller than standard rooms of today (see old hotel) but we found them clean and sufficient. What surprised us was the service there: we stayed on a day when temperature was 5 degrees, when we pulled up to... More 

Was this review helpful? Yes 3
Level Contributor
93 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 24, 2015

Having been a full time resident of St. Charles from 1961-1980, and still have relatives who reside there, I have witnessed several changes to the Baker Hotel. Named after one of St. Charles more influential families, this historic property, located on the Fox river, has undergone several changes in how it has been used over the years. Always a beautiful... More 

Was this review helpful? Yes 2
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