We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Baker

100 West Main Street, Saint Charles, IL 60174
Hotel Baker
Write a Review

92 reviews from our community

Traveler rating
    29
    21
    16
    11
    15
See reviews for
11
42
3
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (26)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (18)
All months
Homer Glen, Illinois
1 review
2 of 5 stars Reviewed 2 weeks ago

I knew it was historic but....it is old and dingy. Lobby not inviting at all. Front desk manager Jen arrogant and condescending. She needs to learn how to treat guests nicely and be respectful. She is setting a bad example for employees.

Was this review helpful? Yes
Karen V, Director of Sales at Hotel Baker, responded to this review

Dear Celeste, Thank you so much for taking the time to review Hotel Baker. I am sorry to learn that you disliked the look of the lobby. It is our guests’ feedback that initiates improvements in our products and services. The General Manager reviews all comments and feedback and is continually working on changes and updates to the aesthetics. I... More 

Downers Grove, Illinois
Top Contributor
53 reviews 53 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the moment the bellman opened the door, we felt like we were stepping back to the 1930s. Hotel dripping with decor and quality from long ago. Lobby quaint and Robert at the front desk very helpful. We stayed in the Colonel Baker Suite - room 504 corner facing east overlooking the Fox River - and while dated, it's expected.... More 

Was this review helpful? Yes
Karen V, Director of Sales at Hotel Baker, responded to this review

Dear Adrienne, Thank you so much for taking the time to review Hotel Baker. We appreciate your feedback and look forward to having you back. Sincerely, Hotel Baker Management Team More 

South Elgin, Illinois
Contributor
15 reviews 15 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

From Check in to Check out our experience was great. We only live 15 minutes away. I wanted to do something special for my husbands 60th birthday. The room was stunning and the spa was so nice and private. I recommend the Hotel Baker.

Was this review helpful? Yes
Karen V, Manager at Hotel Baker, responded to this review

Thank you so much for your feedback. We appreciate your business and are so pleased you enjoyed your stay! We hope to have you back to Hotel Baker in the near future. Warm Regards, Hotel Baker Management More 

Xenia, Ohio
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 8, 2015

Arrived a little early, room not ready. Explored the area, very nice had a great lunch at a pub that had recently reopened. Great food & service. No parking at hotel, had to park 2 blocks away, no help with our bags. Room was large, bathroom had been renovated, however the carpet was dirty, large spots, and the paint on... More 

Was this review helpful? Yes 3
Wheaton, Illinois
Top Contributor
103 reviews 103 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 3, 2015

actually a very creative use of the facility for the wedding the place of the wedding was transformed into the dining area and then to dancing . It was a moderate sized wedding and a great time was had by all . The breakfast the following was limited and service was fair . I think they are overly proud of... More 

Was this review helpful? Yes
Karen V, Manager at Hotel Baker, responded to this review

Thank you for your review and feedback. On behalf of Hotel Baker, we appreciate your business and were pleased to hear that you enjoyed the wedding experience. I was sorry to learn that you were dissatisfied with the breakfast and breakfast service. We have addressed your comments and have since added items to improve upon the Continental Breakfast. In addition,... More 

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 18, 2015

First of all, you need to know it's an old hotel- charm, elegant and everything that goes with that. The rooms are smaller than standard rooms of today (see old hotel) but we found them clean and sufficient. What surprised us was the service there: we stayed on a day when temperature was 5 degrees, when we pulled up to... More 

Was this review helpful? Yes 3
Top Contributor
76 reviews 76 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 24, 2015

Having been a full time resident of St. Charles from 1961-1980, and still have relatives who reside there, I have witnessed several changes to the Baker Hotel. Named after one of St. Charles more influential families, this historic property, located on the Fox river, has undergone several changes in how it has been used over the years. Always a beautiful... More 

Was this review helpful? Yes 2
Dayton, Ohio
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 31, 2014

Stayed one night and that was enough. The carpet was so dirty that we did not want to walk on it without shoes. Since the carpet was so stained, it made you feel the entire room was unclean. Had to unload our luggage at hotel without any assistance then park in a public parking garage blocks away.

Was this review helpful? Yes 2
Columbus, Ohio
Top Contributor
306 reviews 306 reviews
37 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 19, 2014

Nice old hotel. Very nicely done and conveniently located. We were there to see a show at the Arcada theater and the hotel Baker is a short walk across the bridge. Has a hoppin' bar off the lobby. Friendly staff at the hotel and bar. The only negative I would point out is parking. They had a valet parking sign... More 

Was this review helpful? Yes 4
Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 27, 2014

When booking, I was put on hold 4 times. The room was small, dark, dingy, and not really clean. The hotel was practically empty yet we were put next to a party that played music all night. Did not sleep a wink. This place might be nice for weddings but for lodging, forget it!!!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
View from room (6)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (2)
Viewed
Dining (3)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (8)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question