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All 12 Saint Charles hotels

Pheasant Run Resort and Convention Center

3.0 of 5 Resort   |   4051 East Main Street, Saint Charles, IL 60174
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Pheasant Run Resort and Convention Center
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Ranked #8 of 12 hotels in Saint Charles
A recent review
5 of 5 stars reviewed 3 days ago
Jess J New Lenox, Illinois
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423 people have reviewed this hotel

Traveler rating
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    87
    68
    51
    52
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95
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117
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • Any
English first
CHICAGO
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I recently stayed at the resort for 1 night to celebrate our anniversary... There was some sort of convention going on and we had to literally park in one of the few spots left at the end of the parking lot. So after our long walk to the lobby, we were greeted friendly. When we made our... More

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New Lenox, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

My family had a great time at the Sturge-Weber Foundation walk/run (I walked). The facility is beautiful and the staff was really accommodating. You can certainly feel a positive vibe among the service team at The Pheasant Run. The kids had a great time, and we'll probably come back this summer to enjoy the water park and the activities. The... More

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jpj97, Director of Sales at Pheasant Run Resort and Convention Center, responded to this review

Jess J- Thank you for the review! We are happy to hear you enjoyed our event. Look for information on our upcoming Fall 5k! Jeanne Hahn Director of Sales & Marketing More

Sugar Grove, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband and I have been to Pheasant Run in the past as a couple, but it never occurred to us to take our kids. We took a "stay-cation" over spring break week and stayed one night. The kids played in the two indoor pools and when they were worn out, we went back to the room and ordered room... More

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jpj97, Director of Sales at Pheasant Run Resort and Convention Center, responded to this review

Thank you so very much for sharing your experience. We value your comments and hope that you visit us again on your next trip to beautiful St. Charles! Jeanne Hahn Director of Sales & Marketing More

Elgin, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

What a great event!! Well organized - my girls had so much fun!! We ran/walked around the golf course and enjoyed the view!! The St Charles fire truck showed up! All the kids got prices! Next time I'm staying for the Jambalaya and pool party.. Also everybody that signed-up got cougar tickets, Pheasant Run discounts....well worth it...

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Belvidere, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

Thank you so much for organizing your first 5K . . . and especially for the chosen cause - Sturge Weber. I hope this helps more people become aware of this medical condition. I had a great time and appreciate all the hard work that goes into creating such an event. Everyone there seemed to have a wonderful time. The... More

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jpj97, Director of Sales at Pheasant Run Resort and Convention Center, responded to this review

Thank you for the review! We are thrilled that you enjoyed the event and look forward to hosting another this fall! Like us on Facebook to keep in touch and receive updates! Thank you, Jeanne Hahn Director of Sales & Marketing More

Hot Springs, Arkansas
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at Pheasant Run several times and always had such great experiences. It's unique atmosphere and friendly staff make it my favorite place to stay when I am visiting St. Charles. I have had the pleasure of attending business meetings there and the food is always very good and the staff attends to all our needs with a... More

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jpj97, Director of Sales at Pheasant Run Resort and Convention Center, responded to this review

Thank you for the review! Please come back to visit us soon. Summer is right around the corner! Jeanne Hahn Director of Sales & Marketing More

Bartlett, i
1 review
5 of 5 stars Reviewed 1 week ago

We had an incredible experience at the Pheasant Run Resort & Spa Vargas Wellness 5k Run this past weekend. The run was on the beautiful golf course which was a runners dream! They even had a children's 1/2 mile fun run which my niece loved! We enjoyed the rib fest at their restaurant, Jambalaya - all you can eat and... More

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Schererville, Indiana, United States
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I made reservations on the 24th of February for the next day. I called the next morning to cancel them. The reservations desk said that would be alright. The $229 bill showed up on my credit card. I called back and customer service said I must cancel 48 hours in advance. They also said I was told that, when I... More

Was this review helpful? Yes 1
jpj97, Director of Sales at Pheasant Run Resort and Convention Center, responded to this review

Thank you for your response. We do rely on and value this feedback. Please feel free to email me so we can further discuss your experience. Thank you again, Jeanne Hahn Director of Sales and Marketing More

Lansing, Michigan
Contributor
12 reviews 12 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Since an event we were attending was being held at Pheasant Run, I booked the room before looking at reviews. Upon arriving, the lobby was nice and the front desk person was attentive. Since we arrived before the 4 p.m. check-in time, but a room wasn't yet available, the employee did our registration and said he would move the cleaning... More

Was this review helpful? Yes 1
Oaklyn, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for work back in February on a couple of the coldest days they've had in years, so this review doesn't include anything about the golf facilities or any other outdoor features. Overall, the room was decent. I stayed in one of the tower rooms, which was well maintained and very clean. Customer service was good,... More

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PheasantResort, Director of Sales at Pheasant Run Resort and Convention Center, responded to this review

Thank you for the nice review and excellant feedback! We hope to welcome you back soon... we will mak sure we have plenty of soup!!! Thank you, Jeanne Hahn Director of Sales and Marketing More

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Additional Information about Pheasant Run Resort and Convention Center

Also Known As:
Pheasant Run Hotel Saint Charles
Pheasant Run Hotel
Address: 4051 East Main Street, Saint Charles, IL 60174
Location: United States > Illinois > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 12 hotels in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pheasant Run Resort and Convention Center 3*
Reservation Options:
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