We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Saint Charles hotels

Pheasant Run Resort and Convention Center

3.0 of 5 Resort   |   4051 East Main Street, Saint Charles, IL 60174
Hotel amenities
Save Saved
You added Pheasant Run Resort and Convention Center to your Saves list
Pheasant Run Resort and Convention Center
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
58%
Ranked #10 of 12 hotels in Saint Charles
A recent review
4 of 5 stars reviewed 3 days ago
graciediane Chicago, IL
  • Overview
  • Reviews (498)
  • Photos (132)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (152)
  • Location
  • More
Write a Review

498 people have reviewed this hotel

Traveler rating
    185
    99
    85
    67
    62
See reviews for
110
140
16
131
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • English first
  • Any
English first
Chicago, IL
Top Contributor
59 reviews 59 reviews
31 hotel reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Enjoyed this resort without any problems. My husband surprised me with an overnight stay. The Kids Klub allowed my husband and I to go see the play musical (on site) while having someone watch the little ones for free (+ gratuity). Our children didn't want to leave they had so much fun. There was a biker convention going on while... More

Was this review helpful? Yes
Illinois
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

A friend and I purchased a Groupon for a 2 day girls getaway. We were looking forward to staying at Pheasant Run as we'd both heard rave reviews over the years. We had some concerns because of the bad reviews on Trip Advisor, but found the property beautiful and well maintained. During our stay, we personally did not find the... More

Was this review helpful? Yes
Chicago, Illinois
Contributor
16 reviews 16 reviews
5 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

My Maid of Honor brought me here last Friday night. It was a package that included dinner, Zanies and breakfast. The resort is kind of run down and dated, but still nice. She asked for a refrigerator at time of reservation. She confirmed it at check in. It wasn't in the room. It took 2 phone calls and a trip... More

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My journey with pheasant run started over 16 months ago almost a year in a half ago. From the first day I walked into the door, my husband and I was greeted with open arms. We were trying to find a facility for our reception the catering manager was busy but we got a grand tour of the resort by... More

Was this review helpful? Yes
Greenwood, Indiana
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Our arrival at Pheasant Run Resort should have been an indicator for the rest of our stay, but we stayed anyway. We read all of the info online about the resort and were intrigued with the description. We talked about having our car Valet parked, but this turned out to be a moot issue. When we pulled up to the... More

Was this review helpful? Yes
Chicago, Illinois
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I had not actually stayed in a hotel room here for a number of years. I was shocked at how musty and mildewy the room was. My bag and clothes smelled when i got home from just one night here. There was no hair dryer in the room, the blinds were broken and the tv remote did not work. Even... More

Was this review helpful? Yes
Appleton, Wisconsin
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I was not able to get a room at an alternative hotel or in the tower. I'm writing this review from my room in the "D" wing, aptly named. I got stuck in the same type of room last year . . . I can't believe I had to learn this lesson twice. My biggest concerns here include the damp,... More

Was this review helpful? Yes
Bronx, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Performed at four shows in Addison, and Medinah, IL and stayed at the Pheasant Run. The staff was very helpful and the accommodations were very nice. It's a great place for the family, but as a touring musician it was great too!

Was this review helpful? Yes
Saint Joseph, Michigan
Contributor
20 reviews 20 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

This used to be one of my favorite spots to stop by at St. Charles - it's pools, golf course and natural setting always made it relaxing. The rooms with the balconies overlooking the outside pond used to be our favorite. We spent a week there in March 2014 - and what a disappointment it was to see that the... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 2 weeks ago

Overall the hotel definitely needs updating. However they had lots of activities going on like bonfire, magician, and dj/music. We paid 55 dollars per night through groupon and for that price i was comfortable with what i paid. Im not sure i would pay much more to stay here.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Pheasant Run Resort and Convention Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Pheasant Run Resort and Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pheasant Run Resort and Convention Center

Address: 4051 East Main Street, Saint Charles, IL 60174
Location: United States > Illinois > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pheasant Run Resort and Convention Center 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Tingo, TripOnline SA, Hotels.com, Priceline, BookingOdigeoWL and Venere so you can book your Pheasant Run Resort and Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pheasant Run Hotel Saint Charles

132 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (95)
Viewed
Bathroom (17)
Viewed
View from room (8)
Viewed
Hotel & grounds (10)
Viewed
Family/play areas (1)
Viewed
Room/suite (13)
Viewed
Dining (4)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (1)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (9)
Viewed
Dining (7)
Viewed
Business center/function rooms (2)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Saint Charles with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
473

Questions & Answers

Questions? Get answers from Pheasant Run Resort and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer