We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Saint Charles hotels

Quality Inn & Suites

2.5 of 5 Motel   |   1600 E. Main St, Saint Charles, IL 60174 (Formerly Holiday Inn Express)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn & Suites to your Saves list
Quality Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
61%
Ranked #10 of 12 hotels in Saint Charles
A recent review
  • Reviews (47)
  • Photos (34)
  • Amenities
  • Q&A
  • Room tips (5)
  • Location
  • More
Write a Review

47 people have reviewed this hotel

Traveler rating
    12
    18
    11
    4
    2
See reviews for
11
10
4
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Tucson, Arizona
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this Quality Inn from late February through April, 2014. We were visiting family members who lived in the area and we needed to stay for an extended period of time. When we arrived, this was a Holiday Inn. Shortly after we arrived, this changed ownership and converted over from being a Holiday Inn Express... More

Was this review helpful? Yes 2
Colfax, Iowa
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Went to the West side of Chicago not knowing what we would find. Great area to visit. This hotel is where we ended up and we were very happy. It is easy to get to and you can get anywhere in the area in a reasonable time. It was clean and the staff was great. We will stay here again.

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at the Quality Inn this past weekend (June 2014). Centrally located, so that was good. Basic accommodations, all clean, and a very friendly staff so that was good. Breakfast was okay (could have done with more fruit, less pancakes and gravy-type things). The pool was very nice and very sunny. Giving this 3-stars as it is just an average... More

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 9, 2014 via mobile

Each and every time I stay I am greeted with a friendly face. People here are very accommodating. Rooms are nice. Beds are amazing. Building is always clean. Common areas are well kept. Breakfast is always good and well stocked and kept up.

Was this review helpful? Yes 4
Stillman Valley
Top Contributor
117 reviews 117 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 30, 2014

Clean, shower head was high enough that I didn't have to bend over, which means a lot to a big guy. Shower pressure was good. Bed was super comfortable. Very clean. Took a cab to the Arcada Theater, only 6 bones! Absolutely recommend.

Was this review helpful? Yes 3
Champaign, Illinois
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2014

We (wife and I, daughter and son-in-law) had two rooms and stayed there for the weekend. Hotel is fair, and certainly not a luxury one, but the room was clean, beds were soft and clean, bathroom a little too small, and the noise level was very quiet. Minor thing was lack of shampoo in the bathroom, but no big problem...we... More

Was this review helpful? Yes
Saint Charles, Illinois, Usa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2013

We had to vacate our home in St. Charles to have our floors refinished. The problem is "we" included our (2) dogs. There are very few pet friendly hotels in the area so the proximity to the house was great. The room was nice but best of all the rooms in the pet section backed up to a large grassy... More

Was this review helpful? Yes 1
Robert F, General Manager at Quality Inn & Suites, responded to this review

Dear Steve B, Thank you for taking the time to write about your experience while our guest at Holiday Inn Express St. Charles, IL. I am very glad that we were able to care so nicely for you and the extended family of "boys" and that you found Holiday Inn Express to have the best choice of amenities for your... More

Oklahoma City, OK
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 5, 2013

I recently had to go to the St. Charles/Geneva/Batavia, Illinois area for a funeral. I don't know the area and I got this hotel through Hotwire®. I had no problems. In reference to other reviews I had no problems with fleas, bedbugs, or other insects. Okay, so the furniture may not have been the most modern in style BUT it... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear phoeg, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are pleased to know we were able to meet your expectations during your stay. I have taken note and wish... More

1 review
1 of 5 stars Reviewed August 15, 2013 via mobile

6 of us stayed here in a few diff rooms and within 5 mins of being in our room I had flea bites! By the time I left over 2 nights I had 54 and brought fleas home with us and are now dealing with getting rid of them, total pain!

Was this review helpful? Yes
Robert F, General Manager at Quality Inn & Suites, responded to this review

Dear Sandiegodom, Thank you for taking the time to write concerning your experience. We take each guest's comments seriously, be they good or bad, as this only helps us to provide a more excellent guest experience while staying at Holiday Inn Express St. Charles, IL. Since this matter was brought to our attention by you 2 days ago, along your... More

Atlanta, Georgia, USA
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 12, 2013 via mobile

I stay in holiday inn express accommodations quite often. This property is very overdue for a renovation. The furniture is dated, carpet is aged and cleanliness is questionable! I had a small hair and nail clipping in/on my bed. I would not stay at this Holiday Inn Express again.

Was this review helpful? Yes
Robert F, General Manager at Quality Inn & Suites, responded to this review

Dear Apples7IEH, Thank you for taking the time to write concerning your experience with us. I apologize for any issues that you encountered with your guestroom. While we are not the so-called "new kid on the block" our housekeeping and maintenance staff works diligently each day to provide a safe and clean environment for our guests and team members. Our... More

Owners: What's your side of the story?
If you own or manage Quality Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Address: 1600 E. Main St, Saint Charles, IL 60174 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > Illinois > Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Tingo, Travelocity, BookIt.com, Priceline, Choice Hotels, Booking.com, TripOnline SA, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Chicago-St. Charles Hotel Saint Charles
Holiday Inn Saint Charles
Saint Charles Holiday Inn

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
1:26
All traveler photos (1)
Viewed
1:26
Videos (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Dining (4)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (16)
Viewed
Pool/beach area (1)
Viewed
Other (5)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We have just completed a lobby and breakfast room remodel. Welcome to the Quality Inn & Suites St. Charles! The moment you enter our newly renovated lobby, you are welcomed into a unique hotel with a mix of contemporary design and charming traditional ambiance complimented by personalized service and contemporary amenities.The Quality Inn & Suites St. Charles is located in the scenic Fox River Valley near many attractions such as the Kane County Fair Grounds, Fox Valley Ice Arena, Nobel Fool Theater and the Kane County Cougar s Baseball Stadium to name a few. In addition, we are approximately 2 miles west from the quaint shops, & numerous restaurants that downtown St. Charles has to offer. Business near by include, ConAgra Foods, Power Packaging, Siemens, Fermi Lab National Headquarters and Ball Horticultural. Our newly renovated St. Charles hotel features 122 guest rooms, two meeting rooms with 1,500 square feet of total meeting space, free wireless high-speed Internet access, and a seasonal outdoor pool. In addition, guest laundry & same day valet laundry services, a 24-hour business center, 24 hour fitness center and our complimentary Express Start breakfast bar served every morning 6 AM to 10 AM featuring Holiday Inn Express signature cinnamon rolls, rotating hot items & much more! Visit St. Charles, IL and Stay Smart at the Quality Inn & Suites. ... more   less 
Number of rooms
122

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer