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All 12 Saint Charles hotels

Quality Inn & Suites

2.5 of 5 Motel   |   1600 E. Main St, Saint Charles, IL 60174 (Formerly Holiday Inn Express)
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Quality Inn & Suites
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Ranked #10 of 12 hotels in Saint Charles
A recent review
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44 people have reviewed this hotel

Traveler rating
    11
    17
    10
    4
    2
See reviews for
9
10
4
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Each and every time I stay I am greeted with a friendly face. People here are very accommodating. Rooms are nice. Beds are amazing. Building is always clean. Common areas are well kept. Breakfast is always good and well stocked and kept up.

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Stillman Valley
Top Contributor
111 reviews 111 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, shower head was high enough that I didn't have to bend over, which means a lot to a big guy. Shower pressure was good. Bed was super comfortable. Very clean. Took a cab to the Arcada Theater, only 6 bones! Absolutely recommend.

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Champaign, Illinois
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2014

We (wife and I, daughter and son-in-law) had two rooms and stayed there for the weekend. Hotel is fair, and certainly not a luxury one, but the room was clean, beds were soft and clean, bathroom a little too small, and the noise level was very quiet. Minor thing was lack of shampoo in the bathroom, but no big problem...we... More

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Saint Charles, Illinois, Usa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2013

We had to vacate our home in St. Charles to have our floors refinished. The problem is "we" included our (2) dogs. There are very few pet friendly hotels in the area so the proximity to the house was great. The room was nice but best of all the rooms in the pet section backed up to a large grassy... More

Was this review helpful? Yes 1
Robert F, General Manager at Quality Inn & Suites, responded to this review

Dear Steve B, Thank you for taking the time to write about your experience while our guest at Holiday Inn Express St. Charles, IL. I am very glad that we were able to care so nicely for you and the extended family of "boys" and that you found Holiday Inn Express to have the best choice of amenities for your... More

Oklahoma City, OK
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 5, 2013

I recently had to go to the St. Charles/Geneva/Batavia, Illinois area for a funeral. I don't know the area and I got this hotel through Hotwire®. I had no problems. In reference to other reviews I had no problems with fleas, bedbugs, or other insects. Okay, so the furniture may not have been the most modern in style BUT it... More

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IHGCare, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear phoeg, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are pleased to know we were able to meet your expectations during your stay. I have taken note and wish... More

1 review
1 of 5 stars Reviewed August 15, 2013 via mobile

6 of us stayed here in a few diff rooms and within 5 mins of being in our room I had flea bites! By the time I left over 2 nights I had 54 and brought fleas home with us and are now dealing with getting rid of them, total pain!

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Robert F, General Manager at Quality Inn & Suites, responded to this review

Dear Sandiegodom, Thank you for taking the time to write concerning your experience. We take each guest's comments seriously, be they good or bad, as this only helps us to provide a more excellent guest experience while staying at Holiday Inn Express St. Charles, IL. Since this matter was brought to our attention by you 2 days ago, along your... More

Atlanta, Georgia, USA
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 12, 2013 via mobile

I stay in holiday inn express accommodations quite often. This property is very overdue for a renovation. The furniture is dated, carpet is aged and cleanliness is questionable! I had a small hair and nail clipping in/on my bed. I would not stay at this Holiday Inn Express again.

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Robert F, General Manager at Quality Inn & Suites, responded to this review

Dear Apples7IEH, Thank you for taking the time to write concerning your experience with us. I apologize for any issues that you encountered with your guestroom. While we are not the so-called "new kid on the block" our housekeeping and maintenance staff works diligently each day to provide a safe and clean environment for our guests and team members. Our... More

Green Bay, Wisconsin
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2013

Stayed here while in area for a 2 day meeting. Quick check-in! Room very nice. No fridge in room. I feel every room these days should have one. Best thing about this was the bed and the great night of sleep I had. I would have to say it was one of the best nights of sleep I've had in... More

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Highland Park, Illinois
1 review
4 of 5 stars Reviewed August 6, 2013

I was impressed with the overall cleaniness of the hotel and the staff were all very friendly and helpful. The outdoor swimming pool was very nice as well. My girls loved it. I think they need to consider changing out their older mattresses because they were not as comfortable as other IHI properties I have stayed at but overall I... More

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Robert F, General Manager at Quality Inn & Suites, responded to this review

Dear Tina, Thank you for taking the time to write concerning the excellent stay that you had with us at Holiday Inn Express St. Charles, IL. I agree that our hotel is clean, neat, and that our team members are all friendly and helpful. I am glad that this is exactly what you experienced. We are in the process of... More

Tega Cay, South Carolina, United States
Top Contributor
67 reviews 67 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 31, 2013

We have stayed at this H.I.E. several times over the past few years. Very efficient staff including Carlos at the front desk and Angel who fixes almost anything. A friendly crew! Breakfast selections are abundant and tasty for "institutional" food. The facility is showing some age, but still offers value. Great location for those visiting the Far Western suburbs of... More

Was this review helpful? Yes
Robert F, General Manager at Quality Inn & Suites, responded to this review

Dear Keen, Thank you for taking the time to write us concerning the excellent stay that you had at Holiday Inn Express St. Charles, IL. I certainly agree that the staff is friendly and outstanding, and I also thank you for your kind words about Carlos and Angel. They do an excellent job helping to ensure that our guests have... More

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Additional Information about Quality Inn & Suites

Also Known As:
Holiday Inn Express Chicago-St. Charles Hotel Saint Charles
Holiday Inn Express Chicago-St. Charles Hotel
Holiday Inn Saint Charles
Saint Charles Holiday Inn
Address: 1600 E. Main St, Saint Charles, IL 60174 (Formerly Holiday Inn Express)
Location: United States > Illinois > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 12 hotels in Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Official Description (provided by the hotel):
We have just completed a lobby and breakfast room remodel. Welcome to the Quality Inn & Suites St. Charles! The moment you enter our newly renovated lobby, you are welcomed into a unique hotel with a mix of contemporary design and charming traditional ambiance complimented by personalized service and contemporary amenities.The Quality Inn & Suites St. Charles is located in the scenic Fox River Valley near many attractions such as the Kane County Fair Grounds, Fox Valley Ice Arena, Nobel Fool Theater and the Kane County Cougar s Baseball Stadium to name a few. In addition, we are approximately 2 miles west from the quaint shops, & numerous restaurants that downtown St. Charles has to offer. Business near by include, ConAgra Foods, Power Packaging, Siemens, Fermi Lab National Headquarters and Ball Horticultural. Our newly renovated St. Charles hotel features 122 guest rooms, two meeting rooms with 1,500 square feet of total meeting space, free wireless high-speed Internet access, and a seasonal outdoor pool. In addition, guest laundry & same day valet laundry services, a 24-hour business center, 24 hour fitness center and our complimentary Express Start breakfast bar served every morning 6 AM to 10 AM featuring Holiday Inn Express signature cinnamon rolls, rotating hot items & much more! Visit St. Charles, IL and Stay Smart at the Quality Inn & Suites. ... more   less 
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