We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Saint Charles hotels

Quality Inn & Suites

2.5 of 5 Motel   |   1600 E. Main St, Saint Charles, IL 60174 (Formerly Holiday Inn Express)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn & Suites to your Saves list
Quality Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
62%
Ranked #10 of 12 Hotels in Saint Charles
A recent review
4 of 5 stars reviewed 2 weeks ago
RetiringAt62 Pekin, Illinois
Write a Review

52 reviews from our community

Traveler rating
    13
    19
    13
    4
    3
See reviews for
12
11
4
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The rooms are spacious - older but fine - my room was at the end of the hall which was nice - unfortunately it smelled SO bad - like cat urine. I put on the air conditioner thinking it would help circulate the air but it got WORSE. Everyone on staff is so nice and helpful that it's hard to... More

Was this review helpful? Yes
Pekin, Illinois
Top Contributor
94 reviews 94 reviews
11 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here August 22. Check in was smooth. Friendly staff. Room was huge! I think it was considered a suite but it was one large room rather than a separate bedroom and living area. King Size Bed. Microwave. Small Fridge & Sink. Dining Table. Desk. Immediately above the check-in desk. No elevator (that I saw) but they did ask if... More

Was this review helpful? Yes 1
Lorie J, Front Office Manager at Quality Inn & Suites, responded to this review

Dear RetiringAt62, Thank you for taking the time to write about the excellent stay you had with us at Quality Inn & Suites, St. Charles, IL. I agree that our hotel is clean, neat and that our team members are friendly and helpful and I am glad that is exactly what you experienced. It is our #1 priority to succeed... More

New Lenox, Illinois
Contributor
19 reviews 19 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 28, 2014

Stayed 1 night during a baseball tournament a few miles away. Clean room, friendly front desk guy. Decent breakfast but a long and winding walk to room 164. Pool facilities very nice. Clean property. Plenty of eating establishments nearby.

Was this review helpful? Yes 1
Lorie J, Front Office Manager at Quality Inn & Suites, responded to this review

Dear igotgas, Thank you for sharing with us your experience at Quality Inn & Suites, St. Charles. Glad you got a change to enjoy our outdoor pool and some of the fantastic restaurants we have in our area. We pride ourselves in great customer service and are happy to hear you received that service upon arrival. Please visit us again... More

superior twp, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

I was here on business and my company books my travel, they originally had us across the street and the hotel was awful. I saw the quality inn and had them move us here, Nice hotel, clean, friendly staff, nice pool area and courtyard.

Was this review helpful? Yes 2
Lorie J, Front Office Manager at Quality Inn & Suites, responded to this review

Dear ShellyB, Thank you for your kind words about our hotel. We are glad you enjoyed our pool, courtyard and the cleanliness of our rooms. Hope to see you in the future! Lorie Jefferson Front Office Manager Quality Inn & Suites St. Charles, IL More

Albers, Illinois
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed July 12, 2014

The hotel is definitely maintained on the outside and clean on the inside. We had issues checking in, apparently he was new. The room was in a supposed non-smoking section. There is no way it had not been smoked in. It had a horrible smell. There were other issues we had, but a manager took care of it with us... More

Was this review helpful? Yes
Lorie J, Front Office Manager at Quality Inn & Suites, responded to this review

Dear sktss_123, Thank you for taking the time to write concerning your experience with us. I apologize for the issues you had with your room. I have provided your review to our housekeeping staff so we can work to make sure the rooms are fresh for each and every guest. I am happy to hear you experienced good customer service... More

Tucson, Arizona
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2014

My husband and I stayed at this Quality Inn from late February through April, 2014. We were visiting family members who lived in the area and we needed to stay for an extended period of time. When we arrived, this was a Holiday Inn. Shortly after we arrived, this changed ownership and converted over from being a Holiday Inn Express... More

Was this review helpful? Yes 3
Colfax, Iowa
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 30, 2014

Went to the West side of Chicago not knowing what we would find. Great area to visit. This hotel is where we ended up and we were very happy. It is easy to get to and you can get anywhere in the area in a reasonable time. It was clean and the staff was great. We will stay here again.

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 11, 2014

Stayed at the Quality Inn this past weekend (June 2014). Centrally located, so that was good. Basic accommodations, all clean, and a very friendly staff so that was good. Breakfast was okay (could have done with more fruit, less pancakes and gravy-type things). The pool was very nice and very sunny. Giving this 3-stars as it is just an average... More

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 9, 2014 via mobile

Each and every time I stay I am greeted with a friendly face. People here are very accommodating. Rooms are nice. Beds are amazing. Building is always clean. Common areas are well kept. Breakfast is always good and well stocked and kept up.

Was this review helpful? Yes 4
Stillman Valley
Top Contributor
117 reviews 117 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 30, 2014

Clean, shower head was high enough that I didn't have to bend over, which means a lot to a big guy. Shower pressure was good. Bed was super comfortable. Very clean. Took a cab to the Arcada Theater, only 6 bones! Absolutely recommend.

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Quality Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Address: 1600 E. Main St, Saint Charles, IL 60174 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > Illinois > Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Expedia, Tingo, BookIt.com, Priceline, Hotels.com, Odigeo, TripOnline SA, Venere and Otel so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Chicago-St. Charles Hotel Saint Charles
Holiday Inn Saint Charles
Saint Charles Holiday Inn

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
1:26
All traveler photos (1)
Viewed
1:26
Videos (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Dining (4)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (16)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Saint Charles with
any amenities