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All 12 Saint Charles hotels

Quality Inn & Suites

2.5 of 5 Motel   |   1600 E. Main St, Saint Charles, IL 60174 (Formerly Holiday Inn Express)
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61%
Ranked #10 of 12 hotels in Saint Charles
A recent review
5 of 5 stars reviewed yesterday
Shelly B superior twp, United States
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49 people have reviewed this hotel

Traveler rating
    13
    18
    12
    4
    2
See reviews for
12
10
4
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
superior twp, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I was here on business and my company books my travel, they originally had us across the street and the hotel was awful. I saw the quality inn and had them move us here, Nice hotel, clean, friendly staff, nice pool area and courtyard.

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Albers, Illinois
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is definitely maintained on the outside and clean on the inside. We had issues checking in, apparently he was new. The room was in a supposed non-smoking section. There is no way it had not been smoked in. It had a horrible smell. There were other issues we had, but a manager took care of it with us... More

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Tucson, Arizona
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this Quality Inn from late February through April, 2014. We were visiting family members who lived in the area and we needed to stay for an extended period of time. When we arrived, this was a Holiday Inn. Shortly after we arrived, this changed ownership and converted over from being a Holiday Inn Express... More

Was this review helpful? Yes 2
Colfax, Iowa
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went to the West side of Chicago not knowing what we would find. Great area to visit. This hotel is where we ended up and we were very happy. It is easy to get to and you can get anywhere in the area in a reasonable time. It was clean and the staff was great. We will stay here again.

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 11, 2014

Stayed at the Quality Inn this past weekend (June 2014). Centrally located, so that was good. Basic accommodations, all clean, and a very friendly staff so that was good. Breakfast was okay (could have done with more fruit, less pancakes and gravy-type things). The pool was very nice and very sunny. Giving this 3-stars as it is just an average... More

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 9, 2014 via mobile

Each and every time I stay I am greeted with a friendly face. People here are very accommodating. Rooms are nice. Beds are amazing. Building is always clean. Common areas are well kept. Breakfast is always good and well stocked and kept up.

Was this review helpful? Yes 4
Stillman Valley
Top Contributor
117 reviews 117 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 30, 2014

Clean, shower head was high enough that I didn't have to bend over, which means a lot to a big guy. Shower pressure was good. Bed was super comfortable. Very clean. Took a cab to the Arcada Theater, only 6 bones! Absolutely recommend.

Was this review helpful? Yes 3
Champaign, Illinois
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2014

We (wife and I, daughter and son-in-law) had two rooms and stayed there for the weekend. Hotel is fair, and certainly not a luxury one, but the room was clean, beds were soft and clean, bathroom a little too small, and the noise level was very quiet. Minor thing was lack of shampoo in the bathroom, but no big problem...we... More

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Saint Charles, Illinois, Usa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2013

We had to vacate our home in St. Charles to have our floors refinished. The problem is "we" included our (2) dogs. There are very few pet friendly hotels in the area so the proximity to the house was great. The room was nice but best of all the rooms in the pet section backed up to a large grassy... More

Was this review helpful? Yes 1
Robert F, General Manager at Quality Inn & Suites, responded to this review

Dear Steve B, Thank you for taking the time to write about your experience while our guest at Holiday Inn Express St. Charles, IL. I am very glad that we were able to care so nicely for you and the extended family of "boys" and that you found Holiday Inn Express to have the best choice of amenities for your... More

Oklahoma City, OK
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 5, 2013

I recently had to go to the St. Charles/Geneva/Batavia, Illinois area for a funeral. I don't know the area and I got this hotel through Hotwire®. I had no problems. In reference to other reviews I had no problems with fleas, bedbugs, or other insects. Okay, so the furniture may not have been the most modern in style BUT it... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear phoeg, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are pleased to know we were able to meet your expectations during your stay. I have taken note and wish... More

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Additional Information about Quality Inn & Suites

Address: 1600 E. Main St, Saint Charles, IL 60174 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > Illinois > Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
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Also Known As:
Holiday Inn Express Chicago-St. Charles Hotel Saint Charles
Holiday Inn Saint Charles
Saint Charles Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We have just completed a lobby and breakfast room remodel. Welcome to the Quality Inn & Suites St. Charles! The moment you enter our newly renovated lobby, you are welcomed into a unique hotel with a mix of contemporary design and charming traditional ambiance complimented by personalized service and contemporary amenities.The Quality Inn & Suites St. Charles is located in the scenic Fox River Valley near many attractions such as the Kane County Fair Grounds, Fox Valley Ice Arena, Nobel Fool Theater and the Kane County Cougar s Baseball Stadium to name a few. In addition, we are approximately 2 miles west from the quaint shops, & numerous restaurants that downtown St. Charles has to offer. Business near by include, ConAgra Foods, Power Packaging, Siemens, Fermi Lab National Headquarters and Ball Horticultural. Our newly renovated St. Charles hotel features 122 guest rooms, two meeting rooms with 1,500 square feet of total meeting space, free wireless high-speed Internet access, and a seasonal outdoor pool. In addition, guest laundry & same day valet laundry services, a 24-hour business center, 24 hour fitness center and our complimentary Express Start breakfast bar served every morning 6 AM to 10 AM featuring Holiday Inn Express signature cinnamon rolls, rotating hot items & much more! Visit St. Charles, IL and Stay Smart at the Quality Inn & Suites. ... more   less 
Number of rooms
122

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