I wish whoever runs this hotel was managing all hotels. The place is spotless. Staff is very friendly. More then enough hot water and as hot as you can stand it. Comfy beds. Room is a tad small but not a problem. Two beds, desk, easy chair. Plenty of lights. Limited outlets. Breakfast was as good as it can get.... More

I have stayed in this hotel for a long time more then two months and I must say this is by far one of the better ones I stayed in over the last 25 Years of travelling. Very nice and helpful staff in every way,clean rooms and the inside off the hotel hallways and such clean and mainatined. Nice workout... More

I go to St. Charles Illinois for expositions. This was my second stay at this particular hotel. I find the staff to be friendly and courteous, the rooms to be clean, and overall, a generally acceptable stay. This will be my hotel when I'm staying in the area.

We had good luck staying at the HIE in St. Charles. We got a room that overlooked the courtyard. After we got there, we found out the hotel is dog friendly so we may bring Fido if we return. There is also an outdoor pool but since it was about 8 degrees we decided not to swim this visit!

8 night stay in two different rooms; #200 King Suite w/ spa tub & #206 Standard King We have stayed here a number of times over the past few years; it has always been a good stay. This time the exceptional friendlines and service of the staff were the most notable highlights. Jen, the front desk person, was very welcoming... More

Stayed here for two nights in October 2012. Can't tell you how disappointed I was with the condition of this Holiday Inn Express. Although clean in apprearance, the room , hallway, and balance of the hotel smelled like it had been smoked in heavily for the last several decades. Overpowering to be honest with you. It is what it is,... More

Three friends and I booked 2 rooms at this hotel for 3 nights, 10/4/12 - 10/7/12. It was a wonderful stay. The rooms were big; beds were very comfortable with plenty of pillows; shower head was great; flat screen TV; coffeemaker in room. One of the things that made such a good impression was that the hotel was very clean,... More

Checked in around 5. Carlos didn't welcome us. Only said, "Yea, how can I help Ya" seemed annoyed that I interrupted the game he was watching on the lobby tv. Had an issue with my room size (they are smallest HI express rooms I've ever rented ) Carlos offered No help whatsoever and I was too tired to argue with... More

When I arrived at the desk the matron was on 2 phones and waited on me while taking additional calls. Although quite busy, the front desk was great and the hotel in general has a nice feel to it. The rooms were very clean, including the bathroom, floors, and the linens. The bed was comfortable and I slept through the... More