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All 12 Saint Charles hotels

BEST WESTERN Inn of St. Charles

2.0 of 5 Motel   |   1635 East Main Street, Saint Charles, IL 60174
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Ranked #5 of 12 Hotels in Saint Charles
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
vrp5007 Allentown, Pennsylvania
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171 reviews from our community

Traveler rating
    103
    38
    10
    11
    9
See reviews for
48
28
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62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Allentown, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed here when u had to go to a wedding in Naperville. The hotel was both affordable and convenient. Great service, no hassles, and clean! The rooms look updated and new. I liked that the highways were close by and I could get to where I needed to be quickly.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband got called in for some business in St. Charles and at last minute we needed to find a hotel. I never stayed in St. Charles and due to our budget we couldn't afford very pricey hotels to stay 4 plus nights I found the Best Western and wasn't sure what to expect but as soon as we checked... More

Was this review helpful? Yes 1
Arpit P, Owner at BEST WESTERN Inn of St. Charles, responded to this review

Dear Jennifer We have to agree with you that we are the best value in the area. I am so happy that you loved our newly renovated guestrooms and our outdoor pool is a great relaxing place our loyal guests enjoy. We offer great weekly & monthly rates as well for those who are looking for extended stay. We love... More

Saint Charles, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband works for a company that's home office is here in St. Charles. He and I have thus been coming to this hotel a couple times a summer for the past few years. We have never had issues with the reservation process, the cleanliness of the rooms, or the customer service of the staff. Everyone here is friendly and... More

Was this review helpful? Yes 2
Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Betsy I am very happy to hear that you enjoy your stays at our hotel. I have to agree with you our Outdoor Pool is very relaxing. Our Coffee Machine in breakfast area is available 24 hours with coffee, hot chocolate, and french vanilla. Our breakfast contains apples, oranges, and bananas for fruits. If you need anything during your stay... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Liked the location..clean rooms and awesome customer service..really friendly staff..i would recommend it. Motel provides good continental breakfast. Overall , i think the standard has increased significantly.

Was this review helpful? Yes 1
Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear Nilay Thank you for the review. After the renovations yes our standards have gone up. Glad you liked it buddy. See you soon. Arpit Patel General Manager More

Jacksonville
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked this hotel with points I had earned from many stays at BW. In the middle od the night, the desk clerk calls to say the points were not useable, after this room had already been booked for 2 weeks. The manager never did a thing to correct the problem. very poorly run operation.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a great location. It is a very clean and quite hotel. The staff is always friendly. The pool is great and the breakfast is delicious. Its only 10 minutes from the river and shopping. Great rooms for a great price! ! 😆

Was this review helpful? Yes 1
Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Christina Thank you for the review. You are a loyal Best Western Guest every week. We appreciate your business! Arpit Patel General Manager More

spring hill florida & lake geneva wisconsin, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

my husband is a trucker so he is on the road alot and has limited time at home so we meet up on a few of his lay overs to put a little romance in our lifes yes we do have a room at home but we also have 5 kids so we need these stolen nights for the us... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Kathleen I am happy to hear you had a romantic time at our hotel. Our Whirlpool suite is perfect for romance. Our outdoor pool is great place also to lay around and catch some rays. Arpit Patel General Manager More

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel was nice and clean looks like it was just remodeled, great service and an excellent value. I travel alot for work and I couldn't ask for anything more. The beds were comfortable and there is alot to do in the area as well for my time off

Was this review helpful? Yes 2
Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

David I am glad you had a 5 star experience. We are newly remodeled and our guests love it as we get so many compliments. See you soon Arpit Patel Managing Director More

Hamilton, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel provides great service and has a friendly staff. The location is excellent being surrounded by several restaurants. The staff is very friendly and goes out of their way to make the stay enjoyable. I will stay at this hotel in the future and I recommend it.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

David Yes our staff is really friendly after all we are in the hospitality business. We appreciate you bringing this up a few times in your review. I hope you enjoying rest of your summer. Arpit Patel More

Top Contributor
54 reviews 54 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here one night with our young son. The room was clean and recently renovated. The service at the desk was fast and the ladies were nice. Their free breakfast was good, plenty of options for a quick meal. At the price we paid for this hotel it couldn't be beat. We would def stay again!

Was this review helpful? Yes 2
Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Thank you for the review. We are proud to be the best value in the area. Our outdoor pool is open and summer is not over so come and enjoy. Arpit Patel More

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Additional Information about BEST WESTERN Inn of St. Charles

Address: 1635 East Main Street, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Inn of St. Charles 2*
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Also Known As:
Best Western Saint Charles
Saint Charles Best Western

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