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All 12 Saint Charles hotels

BEST WESTERN Inn of St. Charles

2.0 of 5 Motel   |   1635 East Main Street, Saint Charles, IL 60174
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84%
Ranked #5 of 12 hotels in Saint Charles
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Brian B Antigo, Wisconsin
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141 people have reviewed this hotel

Traveler rating
    86
    32
    7
    10
    6
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38
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55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Antigo, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago NEW

My family recently stayed at the Best Western Hotel in St Charles, Il and we were very happy with the facility. It had been recently updated with ne bathroom fixtures, new tv's microwaves and refridgerators. My wife works out every morning and was very happy with the fitness room and the equipment and televisions provided. The beds, box springs and... More

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Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Hello Brian I am happy to hear your wife enjoyed our fitness center. Glad you slept well in our beds and loved our location in town. Our Executive building is very quiet and private. Very neat, clean, and safe hotel. We look forward to seeing you again! You are a VIP GUEST at this property. Arpit Patel General Manager/Sales More

Battle Lake, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were able to get a good deal on this hotel and it was conveniently located, so we decided to give it a shot. We were not disappointed. Everyone was super nice and the room was outstanding. Very roomy and best of all...CLEAN! Breakfast was free and lots to choose from. I would highly recommend!

Was this review helpful? Yes 1
Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear Pastor Well what can I say besides WOW. Thank you for your business and we wish you all the best. See you soon. Arpit Patel General Manager More

St.Charles
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We love staying here. the staff and owner are always friendly and accommadating to our every need. The rooms are warm and inviting and perfect for relaxing times away from home. The hotel is always updating and adding new amenities to assure a comfortable stay .

Review collected in partnership with Best Western

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Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear Mary Thank you for the awesome review on Tripadvisor, your feedback is appreciated. I am glad that you enjoy your stays with us. I appreciate your compliments and love hearing that our team meets all your expectations! Thanks again for the review and for being a loyal Best Western Rewards Member. See you next time! Arpit Patel General Manager More

Indian Lake NY
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The owners and many of the staff give you the impression that they could care less about you and are interested in only your money. Stayed in the Executive Building and it had no building security, very outdated decor, only a CHAIN as security on the room door. The room was large but dark both from the point of view... More

Review collected in partnership with Best Western

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Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

We see that you stayed with us for 6 nights in the executive area on the first floor with a extra blanket. We do NOT LIKE to hear that you did not have a great stay with us. Our Beds and Pillows we get many compliments. Our Executive Building we get many compliments. We are proud to have earned the... More

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed March 7, 2014

We were overwhelmed when we arrived at this hotel with the quality of the rooms. Since, we're on the road for 6 months due to work, we've seen it all, and not in a good way. For the price point, this hotel was one of our most pleasant surprises in the midwest. Our room was so spacious--like seriously huge. Everything... More

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Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Thank you for the excellent review. We love having you here and are happy that you were pleased with our hotel. It is our goal to make every guest have a pleasurable experience every time they are with us. Arpit Patel General Manager More

owens cross roads,al
1 review
4 of 5 stars Reviewed March 7, 2014

The rooms were clean, roomy and comfortable. Breakfast was satisfying for a group of teenage boys. We had a problem with one of the 5 rooms, and they immediately moved us to another room. I really had hoped they would give us 5 rooms on the same floor but they did not. But they did put us in a newly... More

Review collected in partnership with Best Western

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Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Thank you for the great review on TripAdvisor, we greatly appreciate it! I am glad you enjoyed all the amenities our hotel has to offer. We usually put all groups on the same floor but at max capacity and with in house guests staying over sometimes we are not able to. See you next time! More

Chicago, Illinois
1 review
2 of 5 stars Reviewed March 2, 2014

I've stayed in lots of hotels, from 5 stars to -0. This hotel was a reasonable cheap stay, and could be good. Check in at 8pm on on a Thursday was quick, and pleasant. Was given an upgrade to the Executive Building due to construction. Not sure what made it the Executive Building, other than it was a brick self... More

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Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Thank you for taking the time to write this review. On behalf of the entire hotel, my sincere apologies are to you for the inconvienances that you incountered during your stay with us. Our hotel usually has a high customer satisfaction rate, however sometimes we fall short of our goal. You can contact myself directly and I will be more... More

San Diego, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2014

Staff at check in was polite and engaged. The Housekeeping staff was very pleasant and efficient. I stayed during a snowstorm, and despite the continual accummulation, the staffkept the parking area and sidewalks clear. I have stayed here and definitely will stay here again!

Review collected in partnership with Best Western

Was this review helpful? Yes
Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Hello Irving We are happy to know that you have enjoyed your stay. It is our goal to make all our guest have an enjoyable stay. We love having you here. See you again. Arpit Patel General Manager More

Sugar Grove, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 27, 2014

I stayed at this Best Western while in town for a friends wedding. I chose it because it was close to where I needed to be, and it was a decent price. I arrived for check-in, and the girl at the front desk was great! Julie, or Julia was her name. She was quick in checking me in, I asked... More

Was this review helpful? Yes 1
Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

FOLKS please look at the review right below you. Arpit Patel General Manager More

Illinois
Top Contributor
66 reviews 66 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 26, 2014

We were nearby for a night to attend a family party. This was a prefect hotel for our location and needs. The room was very clean and comfortable. It was an easy stay with no problems. The hot chocolate at breakfast was perfect for our snowy morning departure!

Was this review helpful? Yes
Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear Guest I am thrilled to hear that you had a pleasant stay and enjoyed our guest rooms and location! Glad you liked the hot chocolate in our new coffee machine. We love having you here. Arpit Patel General Manager More

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Additional Information about BEST WESTERN Inn of St. Charles

Also Known As:
Best Western Saint Charles
Saint Charles Best Western
Address: 1635 East Main Street, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Saint Charles
#5 Family Hotel in Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Inn of St. Charles 2*
Official Description (provided by the hotel):
In addition to unbeatable value, and a great location at this St. Charles hotel, enjoy a complimentary local shuttle for groups of six rooms or more to the best the area has to offer. Explore historic downtown St. Charles. Shop to your heart's content at the Kane County Flea Market, Geneva Commons, Fox Valley Mall and Aurora Chicago Premium Outlets. Press your luck at Hollywood Casino in Aurora and Grand Victoria Casino in Elgin. Explore the Kane County Fairgrounds, Funway Entertainment Center and Pottawatomie Park. Attend special events, like the bi-annual Toy Show, Jukebox Show, annual Scarecrow Festival and more - all very popular with locals. Your St. Charles vacation experience is customizable to your interests when you stay at the BEST WESTERN Inn of St. Charles.After a full day out on the town, head back to this St. Charles BEST WESTERN for rest and relaxation. Each comfortable guest accommodation here offers complimentary high-speed Internet access, cable television with HBO®, a microwave, refrigerator and all the comforts of home. Whirlpool rooms are also available upon request. Other amenities at this St. Charles hotel include complimentary continental breakfast with free newspaper each morning, plus a fitness center and an on-site outdoor heated pool open seasonally. Please note there are no elevators at this hotel, so please request a downstairs room, if needed. ... more   less 
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