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BEST WESTERN Inn of St. Charles

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1635 East Main Street, Saint Charles, IL 60174
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BEST WESTERN Inn of St. Charles
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255 Reviews from our TripAdvisor Community

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Traveler rating
    147
    67
    14
    15
    12
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72
39
34
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (255)
  • Mar-May only
    (62)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (53)
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Perryville, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Decent hotel but the manager was very rude and spoke very broken English. Don't count on any more towels than one per person!! It took about 10 minutes to get across to housekeeping we needed clean towels. I had to show them my room key, even though I had the dirty towels in my hand.

Review collected in partnership with Best Western

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Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This was not our first stay at this hotel. Our room was again in the newer annex and its very spacious. Very clean and everything worked well. Very quiet. Breakfast offering is typical for B/W hotels and was fine. The only objection is the eating area is quite small so if the hotel is busy be prepared to stand.

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Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My motto has always been, Red Lobster tastes, McDonald's budget. This place really surprised me, the room price was quite good for my budget and the room was exceptionally clean, even my wife wasn't able to find fault (no, really!). It was our first time ever staying in a motel, and we were slightly concerned about the potential noise of... More 

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Lakeville, Minnesota
1 review
4 of 5 stars Reviewed 2 weeks ago

We were in St. Charles for a softball tournament. The hotel was nice enough but the service was outstanding. The person checking us in was very helpful as we had a reservation for one night and another for the next three due to a change in plans. She as very helpful getting us set to make sure we didn't have... More 

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Level Contributor
6 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

We booked this hotel as part of a group booking. Management was rude, nasty and harass me via phone. Rooms do not look like the picture on website. Management said he didn't have time for people like me, get out of my hotel, rude and completely unacceptable. Called corporate and they contacted him and he called me back to say... More 

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rockford, United States
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

I was disappointed that when I returned to get my Rubbermaid container, one was not found,only the fruits & vegetables were there. I don't like being lied to. I will not stay at the Best Western in St. Charles, Il again!

Review collected in partnership with Best Western

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Clayton
2 reviews
5 of 5 stars Reviewed 3 weeks ago

If you need something here just ask Jackie she is awesome. We had a coupl of dogs with us and she worked hard to accomodate our needs - she also makes a GREAT breakfast - eggs, bacon, sausage, biscuits and gravy. A real pleasure staying here. Thanks to all for taking such good care of us.

Review collected in partnership with Best Western

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Thunder Bay, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is awesome. The staff is very good at their jobs. Jackie, the overnight front desk clerk was especially awesome. The rooms were small but very clean and the outdoor pool was awesome. We will be back.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
spencerport, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

It was pretty clean the manager was attentive. Pool was small but clean. It looked like they were updating some of the bathrooms because my rooms bathroom was outdated while others had a nicer looking one.

Review collected in partnership with Best Western

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Lorena, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Clean, Friendly and quiet. Has a wonderful restaurant next door that we used for the family socializing. Our King room was very roomy with several chairs. Wished we didn't have to climb stairs but other than that was easy to get to. Room did smell a little stuffy when you entered but once air fan was turned on it wasn't... More 

Review collected in partnership with Best Western

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