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Country Inn & Suites By Carlson, St. Charles, IL

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155 38th Avenue, Saint Charles, IL 60174
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Country Inn & Suites By Carlson, St. Charles, IL
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Country Inn & Suites By Carlson, St. Charles, IL
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58 Reviews from our TripAdvisor Community

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Traveler rating
    24
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    8
    2
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
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  • All months
    (58)
  • Mar-May only
    (15)
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Columbia
Level Contributor
71 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There is great parking, there is a hot tub and indoor pool with an exersice room laundry. breakfast is hot, anything from scramble eggs and bacon to eggs and ham with everyhting else, fruits,milk,oj,cereal. rooms are nice and clean. 90% of the staff are great i saw a few of them be rude to people and did not really care.

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Milford, Michigan
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was my second trip to this property in a year. The hotel is conveniently located close to Kirk Road and 64 (Main Street) with several restaurants within easy walking distance. The rooms are very clean with comfortable beds and a fridge/microwave. We enjoyed the hot breakfast in the morning and the small indoor pool was well maintained. The rooms... More 

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Minneapolis, Minnesota
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

To start out our room wasn't ready, we needed to attend a show in downtown St. Charles and this made us late. The staff was very nice, even upgraded our room. We needed more toilet paper and had to go to the desk to get it, there was only one person working the desk and they couldn't leave. The doors... More 

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CarlsonRezidor, online customer support at Country Inn & Suites By Carlson, St. Charles, IL, responded to this review

We apologize for the disappointing service you received from our staff. We apologize for the lack of paper and hot water while you were in the hotel. Our team works hard to make sure our guests are comfortable and receive our best service More 

Kenilworth, IL
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 26, 2015

i have stayed here on business three times in the last four months. Each time the stay has been acceptable but not memorable. The rooms are reasonable size, although only one or two rooms per floor have the full-sized refrigerator advertised. The noise level is usually OK unless, like this past weekend, there is a youth sports tournament. Then you... More 

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Schaumburg, Illinois
Level Contributor
3 reviews
3 of 5 stars Reviewed May 26, 2015 via mobile

Stayed here with our family. After even getting in later (10:30pm), the noise in the hallways was easily heard inside the room. In fact, could hear entire conversation on the adjacent room. Very clean facility however and very friendly staff.

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Lakewood
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 17, 2015

Had a a wedding to go to and decided to stay at the st. Charles country suites and we were not diappointed. Had a King size bed with a sofa sleeper in the living room. Great for kids and getting to enjoy there own space and or TV.

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, St. Charles, IL, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the suite. We look forward to your next stay. More 

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