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All 12 Saint Charles hotels

Country Inn & Suites By Carlson, St. Charles

2.5 of 5 Hotel   |   155 38th Avenue, Saint Charles, IL 60174
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78%
Ranked #7 of 12 Hotels in Saint Charles
A recent review
3 of 5 stars reviewed 1 week ago
Chris B Penrose, NC, United States
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77 reviews from our community

Traveler rating
    30
    31
    8
    5
    3
See reviews for
23
14
3
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Penrose, NC, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I was scheduled to stay 2 nights with my associate in another room. The management decided to triple the rate to $249 for the second night because of a conference 40 miles away in Chicago. This is not $249 per night hotel. I went down the street and stayed at Pheasant Run Resort for $139.00

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
Pontiac, IL, United States
1 review
4 of 5 stars Reviewed 1 week ago

Staff is helpful and expedient, especially Katie. Bed is one of the most comfortable of all hotels.. Breakfast is plentiful and nice variety. Room is clean and neat. Common areas are clean. Ample free parking. Convenient location, which means some traffic noise.

Review collected in partnership with Country Inns & Suites By Carlson

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St. Charles, IL, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very good price for a hotel room that had every amenity we wanted (fridge, microwave, fast Internet with simple connection, great TV). Fresh-baked cookies at check-in. Very good complimentary breakfast. We couldn't have been more satisfied.

Review collected in partnership with Country Inns & Suites By Carlson

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Evergreen, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was very helpful and extremely friendly. Always had a smile on there faces. Always had fresh cookies too! Rooms were clean and it was very quiet in the hotel at night. Breakfast was great as well. Would totally recommend this hotel.

Review collected in partnership with Country Inns & Suites By Carlson

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Kissimmee, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this property for 7 years for an annual conference that we attend. We have stayed at the "Resort" next door and much prefer Country Inn's clean large rooms, breakfast and friendly staff. We have recommended this property to many that attend Pondemonium and they too come back year after year.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Palos Heights, IL, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a wedding, the family all stayed here and it was a great experience, we checked in a few hours before the wedding and came back after, the hotel was centrally located to many business, shopping and restaurants, would come here again.

Review collected in partnership with Country Inns & Suites By Carlson

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Chicago, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My friends and I attended an event in the area and stayed at the Country Inns & Suites. It was a pleasant surprise for me. I feel that I got every bit of my money's worth. The staff was extremely friendly, the rooms very spacious and the breakfast well prepared. I recommend if you're in the area and need a... More

Review collected in partnership with Country Inns & Suites By Carlson

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Vancouver, Canada
Contributor
20 reviews 20 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have been staying here once a year for seven years now. It is the HQ hotel for a small conference we attend. It is always very comfortable. We like it because it is not pretentious. Hardwood floors greet you in the lobby. Fresh baked cookies and bowls of colourful candy are always available. The front desk staff are consistently... More

Was this review helpful? Yes 1
Detroit, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

The property was grungy and the dining room chairs should have been replaced at the turn of the century, but I was still willing to give this place the benefit of the doubt. They quickly relocated me when the water supply valve in my bathroom leaked all over the floor and the bed was adequate. But when I discovered that... More

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, St. Charles, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. Your comments are valued, and your suggestions will be used to consider improvements in... More

Saint Jacob, Illinois
Contributor
18 reviews 18 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this is a great place to stay - the staff was very friendly and the morning breakfast offered a good selection... this location was close to where we were attending a meeting.... we have found this to be true for all the Country Inns and Suites we have stayed in....

Review collected in partnership with Country Inns & Suites By Carlson

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Additional Information about Country Inn & Suites By Carlson, St. Charles

Address: 155 38th Avenue, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, St. Charles 2.5*
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Also Known As:
Country Inn & Suites By Carlson, St. Charles Hotel Saint Charles
Country Inn And Suites By Carlson, St. Charles
Country Inn Saint Charles
Saint Charles Country Inn

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