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All 12 Saint Charles hotels

Country Inn & Suites By Carlson, St. Charles

2.5 of 5 Hotel   |   155 38th Avenue, Saint Charles, IL 60174
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Ranked #8 of 12 hotels in Saint Charles
A recent review
5 of 5 stars reviewed 6 days ago
Tmp1127 Kissimmee, Florida
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73 people have reviewed this hotel

Traveler rating
    28
    30
    7
    5
    3
See reviews for
23
13
3
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Kissimmee, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We have stayed at this property for 7 years for an annual conference that we attend. We have stayed at the "Resort" next door and much prefer Country Inn's clean large rooms, breakfast and friendly staff. We have recommended this property to many that attend Pondemonium and they too come back year after year.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Palos Heights, IL, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for a wedding, the family all stayed here and it was a great experience, we checked in a few hours before the wedding and came back after, the hotel was centrally located to many business, shopping and restaurants, would come here again.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Chicago, United States
1 review
4 of 5 stars Reviewed 1 week ago

My friends and I attended an event in the area and stayed at the Country Inns & Suites. It was a pleasant surprise for me. I feel that I got every bit of my money's worth. The staff was extremely friendly, the rooms very spacious and the breakfast well prepared. I recommend if you're in the area and need a... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Vancouver, Canada
Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been staying here once a year for seven years now. It is the HQ hotel for a small conference we attend. It is always very comfortable. We like it because it is not pretentious. Hardwood floors greet you in the lobby. Fresh baked cookies and bowls of colourful candy are always available. The front desk staff are consistently... More

Was this review helpful? Yes 1
Detroit, United States
1 review
1 of 5 stars Reviewed 1 week ago

The property was grungy and the dining room chairs should have been replaced at the turn of the century, but I was still willing to give this place the benefit of the doubt. They quickly relocated me when the water supply valve in my bathroom leaked all over the floor and the bed was adequate. But when I discovered that... More

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, St. Charles, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. Your comments are valued, and your suggestions will be used to consider improvements in... More

Saint Jacob, Illinois
Contributor
18 reviews 18 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

this is a great place to stay - the staff was very friendly and the morning breakfast offered a good selection... this location was close to where we were attending a meeting.... we have found this to be true for all the Country Inns and Suites we have stayed in....

Review collected in partnership with Country Inns & Suites By Carlson

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Canada
1 review
2 of 5 stars Reviewed 1 week ago

This hotel is convenient but outdated in lots of ways, i was not happy with my experience at this hotel. After travelling a long distance i was disappointed with the upkeep of the place and would not stay again !

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, St. Charles, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact Corporate Customer Care. More

PAWNEE
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel staff were very courteous and helpful upon check in. She helped my wife switch rooms with our travel companions. Then she took the time to recommend several dining options in the area. Rooms were very clean and well furnished. The hotel is centrally located to the area.

Review collected in partnership with Country Inns & Suites By Carlson

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O'Fallon, Missouri, United States
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed in a King suite for five nights during the week of 7/20 - 7/25. We were awakened twice, once at 12:25 am and once at 5:15 am by fire alarms going off. I overheard a business traveler say that they had gone off three times the week before and I noticed other reviewers have noted it too. My... More

Was this review helpful? Yes
CarlsonRezidor, Specialist, Online Customer Support at Country Inn & Suites By Carlson, St. Charles, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn standards. To discuss your stay further, please contact Corporate Customer Care. More

Cottage Grove, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel with my Church Youth Group on our way home from a mission trip. 21 youth and 6 adults. We had a GREAT stay. Staff was excellent and great to work with, the rooms were clean and comfortable. Good breakfast!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
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Additional Information about Country Inn & Suites By Carlson, St. Charles

Address: 155 38th Avenue, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, St. Charles 2.5*
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Also Known As:
Country Inn & Suites By Carlson, St. Charles Hotel Saint Charles
Country Inn And Suites By Carlson, St. Charles
Country Inn Saint Charles
Saint Charles Country Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites St Charels~a prime location near DuPage Airport and Downtown St. Charles. We provide comfortable guest rooms and suites with convenient amenities and services. All of our guest rooms have microwaves and refrigerators and 37" Flat Screen TVs. We are located within walking distance to numerous shopping and dining options. Our hotel's welcoming atmosphere and exceptional staff are certain to provide a great experience for business and leisure travelers. Stay at the Country Inn & Suites and you'll see first hand why we were awarded the 2010 Carlson President's Award for Outstanding Service. ... more   less 
Number of rooms
84

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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