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All 12 Saint Charles hotels

Country Inn & Suites By Carlson, St. Charles

2.5 of 5 Hotel   |   155 38th Avenue, Saint Charles, IL 60174
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86%
Ranked #5 of 12 hotels in Saint Charles
A recent review
3 of 5 stars reviewed yesterday
2012travelingmom San Francisco, California
  • Overview
  • Reviews (61)
  • Photos (17)
  • Amenities
  • Q&A
  • Room tips (12)
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61 people have reviewed this hotel

Traveler rating
    24
    27
    5
    3
    2
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20
13
3
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
San Francisco, California
Top Contributor
52 reviews 52 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed in a King Suite with 2 kids for 4 nights. The pull out sofa bed was very small, I would not recommend more than one person to sleep there, except for small children. The room had a funny odor mixed with air freshener. One day our room didn't get cleaned at all. Another day it didn't get cleaned... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW

fire alarms went off at night twice during our 4 night stay, but other than that the hotel was very clean, and modern. The staff was very pleasant. Housekeeping refreshed our room everyday and that was nice. Breakfast was ok. Big selection of food items. Location was great next to plenty of eating places. There is big 2 story mall... More

Review collected in partnership with Country Inns & Suites By Carlson

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st charles, Illlinois, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

The fire alarms went off two separate nights in the middle of the night during a 4 night stay. The entire hotel was evacuated both times. Evidently it happened multiple times due to a faulty alarm system. Management reduced our last night by a lousy $50 for the "inconvenience".

Review collected in partnership with Country Inns & Suites By Carlson

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Top Contributor
105 reviews 105 reviews
38 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I normally stay with another brand due to points alliances, however I stayed at this location the other day and what a really nice hotel. Very friendly feel, very reasonable rates and clean and comfortable too. I will start to check these places out more now and change things up. This was a very pleasant surprise and the fact there... More

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Langley City, Canada
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

The king bed rooms are quite large and comfortable with a sink, couch, chair, mini fridge and a nice king bed in the back with comfy pillows and sheets. Have stayed here on many occasions and have been satisfied overall. Good breakfast selections, and love the cookies at the reception desk.

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St. Louis, MO
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 22, 2014

I was originally encouraged by other reviews, but after staying here two nights I was disappointed. The room was OK, but there was definitely wear and tear. The lobby, elevator, and hallway areas were a bit unclean and just needed attention. The room was decently cleaned. The pool was OK, but again, needed some attention from cleaning crew and had... More

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Worcester, Massachusetts
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2014

We were very impressed with our stay at this hotel and we were so relieved because we stayed there for 4 days, my husband was on business there. We were very warmly greeted by the manager and the staff. They were very attentive and friendly the whole time we were there! We had a jacuzzi suite with a King bed.... More

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Toronto, Canada
Top Contributor
92 reviews 92 reviews
37 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 12, 2014 via mobile

My wife and I spent four nights at this property and were very pleased with the friendly staff and good breakfasts. The only complaint would there was only the desk chair in the room and nowhere else to sit other than the beds. The free WiFi had a strong signal strength. The hotel is very close to Olive Garden and... More

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Gering, Nebraska
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 23, 2014

The room was large and clean, there was free wi-fi and it was quiet. The pool was small but looked very nice and had a small spa attached. The location is convenient right next to a Super Target, small mall and many restaurants. There was free breakfast but we did not try it. The front desk staff was very friendly... More

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Las Vegas, NV
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2014

I did not stay at this hotel in St. Charles by choice. My company sent me here. I'm used to a bit more upscale hotels (with room service, at least) but was pleasantly surprised by this hotel. I was inconvenienced without room service; however, they have a decent breakfast (better than most hotels that provide free breakfast) that isn't crowded... More

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Additional Information about Country Inn & Suites By Carlson, St. Charles

Address: 155 38th Avenue, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, St. Charles 2.5*
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, St. Charles Hotel Saint Charles
Country Inn And Suites By Carlson, St. Charles
Country Inn Saint Charles
Saint Charles Country Inn

17 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Saint Charles
Hotel Class
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites St Charels~a prime location near DuPage Airport and Downtown St. Charles. We provide comfortable guest rooms and suites with convenient amenities and services. All of our guest rooms have microwaves and refrigerators and 37" Flat Screen TVs. We are located within walking distance to numerous shopping and dining options. Our hotel's welcoming atmosphere and exceptional staff are certain to provide a great experience for business and leisure travelers. Stay at the Country Inn & Suites and you'll see first hand why we were awarded the 2010 Carlson President's Award for Outstanding Service. ... more   less 
Number of rooms
84

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