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All 12 Saint Charles hotels

Country Inn & Suites By Carlson, St. Charles

2.5 of 5 Hotel   |   155 38th Avenue, Saint Charles, IL 60174
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Ranked #6 of 12 Hotels in Saint Charles
A recent review
3 of 5 stars reviewed 1 week ago
Ron_chitown Chicago
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21 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago
Contributor
18 reviews 18 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

good location restaurants, shopping mall close by. older hotel, needs some updating. cheaper than marriot in area. good for a one night stay need 200 characters to complete this review xxx yyy zzz zas xsw

Review collected in partnership with Country Inns & Suites By Carlson

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HotelManager34, General Manager at Country Inn & Suites By Carlson, St. Charles, responded to this review

Dear Ron_chitown, Thank you for taking the time to write concerning your experience while our guest at Country Inn and Suites St. Charles,IL. I certainly concur with you that we are in an excellent location for visiting many of the sites that St. Charles has to offer, and are perfectly situated for a one night, or longer, stay. Coincidentally, as... More

Walkerton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Conveniently located to downtown and area attractions. Easy to navigate to. We stayed two nights. And had complimentary breakfast twice. Although busy at peak times, there was plenty of options. I was pleasanty suprised at the quality and taste of the coffee. I applaud the toaster which actually toasted what you put into it. We plan on staying here every... More

Review collected in partnership with Country Inns & Suites By Carlson

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HotelManager34, General Manager at Country Inn & Suites By Carlson, St. Charles, responded to this review

Dear Robert A, Thank you for taking the time to write concerning your great stay at Country Inn and Suites St.Charles, IL. I agree that we are conveniently located to downtown and area attractions, and many amenities that the Fox River Valley has to offer travelers. In addition, we do serve excellent coffee-not too strong and just the right taste.... More

Northfield, Massachusetts
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I went as a tagalong on my husband's business trip to attend a training seminar down the street from the Country Inn, and I was complaining that I wish we could have stayed at another hotel where we usually stay on short out of state trips, but let me tell you! this place was such a great value!! For half... More

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HotelManager34, General Manager at Country Inn & Suites By Carlson, St. Charles, responded to this review

Dear Northfielder2, Thank you so much for taking the time to write concerning your Excellent experience while our guest at Country Inn and Suites, St. Charles, IL., and for your kind words about our hotel and staff. I agree that our housekeeping staff is outstanding and does a fantastic job maintaining and cleaning our guestrooms day in and day out.... More

Westland, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel. I would recommend to others and I would stay again if in the area. The staff was very friendly and helpful. The free breakfast was a nice touch. We visited for a soccer tournament so it was nice to not have to worry about having to find a place to make sure the kids... More

Review collected in partnership with Country Inns & Suites By Carlson

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HotelManager34, General Manager at Country Inn & Suites By Carlson, St. Charles, responded to this review

Dear Marisa B, Thank you for taking the time to write concerning your excellent experience while our guest at Country Inn and Suites, St. Charles, IL, and for your kind words about our staff and hotel. I certainly agree that we are a "very nice" hotel, and that the staff is friendly and helpful. Nothing less is expected of them... More

Grand Haven, Michigan
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Another Country Inn and Suites that is a credit to the chain! I have stayed here a number of times while working in the St Charles area and will continue to return to it. Room prices are generally what you expect to pay for a good room. The rooms are well maintained, comfortable and clean. The free Internet seems to... More

Was this review helpful? Yes 1
HotelManager34, General Manager at Country Inn & Suites By Carlson, St. Charles, responded to this review

Dear michiglen, Thank you for taking the time to write about your several experiences while our guest at Country Inn and Suites, St. Charles, IL. I wholeheartedly agree with your kind comments, and furthermore we appreciate the loyalty you continue to show us. It is our pledge to continue working hard daily to maintain and keep earning that loyalty. Again,... More

chicago, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

If you are ever in the are of St Charles, it a nice place to stay. convenient restaurants across the street with a super target right next door, Queen rooms are very roomy and clean. Nice comfortable beds.

Review collected in partnership with Country Inns & Suites By Carlson

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HotelManager34, General Manager at Country Inn & Suites By Carlson, St. Charles, responded to this review

Dear Debbie R, Thank you for your kind words about our hotel, and for your endorsement that we are a "nice play to stay." We certainly appreciate your business and sharing your opinions (in which I concur) with the Trip Advisor universe. We look forward to serving you again the next time your travels bring you to the St. Charles,... More

Penrose, NC, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 10, 2014

I was scheduled to stay 2 nights with my associate in another room. The management decided to triple the rate to $249 for the second night because of a conference 40 miles away in Chicago. This is not $249 per night hotel. I went down the street and stayed at Pheasant Run Resort for $139.00

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
HotelManager34, General Manager at Country Inn & Suites By Carlson, St. Charles, responded to this review

Dear Chris B, Thank you for taking the time to express your opinion while our guest at Country Inn and Suites, St. Charles, IL. While we respect everyone's opinion, hotel rates, not unlike airline fares, gasoline, or most commodities, are a reflection of current supply and demand. I am sorry that you are of the opinion that the ownership of... More

Pontiac, IL, United States
1 review
4 of 5 stars Reviewed September 9, 2014

Staff is helpful and expedient, especially Katie. Bed is one of the most comfortable of all hotels.. Breakfast is plentiful and nice variety. Room is clean and neat. Common areas are clean. Ample free parking. Convenient location, which means some traffic noise.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
HotelManager34, General Manager at Country Inn & Suites By Carlson, St. Charles, responded to this review

Dear Lisa B, Thank you Lisa, for your wonderful comments about our hotel and staff, and for providing us with some great marketing talking points. We could have not expressed any better than you how outstanding our staff and hotel are, and appreciate you sharing your opinions with the world. Thank you for your business, and we look forward to... More

St. Charles, IL, United States
1 review
5 of 5 stars Reviewed September 7, 2014

Very good price for a hotel room that had every amenity we wanted (fridge, microwave, fast Internet with simple connection, great TV). Fresh-baked cookies at check-in. Very good complimentary breakfast. We couldn't have been more satisfied.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
HotelManager34, General Manager at Country Inn & Suites By Carlson, St. Charles, responded to this review

Dear Charles I, Thank you for writing concerning your experience at Country Inn and Suites St. Charles, IL. We are very happy that you found your experience with us to be completely rewarding to the point that you could not have been more satisfied. Each team member works hard daily to create an excellent value and stay for our guests,... More

Evergreen, United States
1 review
5 of 5 stars Reviewed September 2, 2014

Staff was very helpful and extremely friendly. Always had a smile on there faces. Always had fresh cookies too! Rooms were clean and it was very quiet in the hotel at night. Breakfast was great as well. Would totally recommend this hotel.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
HotelManager34, General Manager at Country Inn & Suites By Carlson, St. Charles, responded to this review

Dear Cindy B, Thank you for taking the time to write concerning your excellent experience at Country Inn and Suites, St. Charles, IL. I agree completely that our staff is helpful and extremely friendly, and that our rooms are clean and neat. An added bonus is the great complimentary breakfast that we serve each guest every morning so that they... More

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Additional Information about Country Inn & Suites By Carlson, St. Charles

Address: 155 38th Avenue, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, St. Charles 2.5*
Number of rooms: 84
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Also Known As:
Country Inn & Suites By Carlson, St. Charles Hotel Saint Charles
Country Inn And Suites By Carlson, St. Charles
Country Inn Saint Charles
Saint Charles Country Inn

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