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All 12 Saint Charles hotels

Country Inn & Suites By Carlson, St. Charles

2.5 of 5 Hotel   |   155 38th Avenue, Saint Charles, IL 60174
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Ranked #8 of 12 hotels in Saint Charles
A recent review
4 of 5 stars reviewed yesterday
leRosewood Saint Jacob, Illinois
  • Reviews (69)
  • Photos (17)
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69 people have reviewed this hotel

Traveler rating
    26
    30
    6
    5
    2
See reviews for
22
13
4
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Saint Jacob, Illinois
Contributor
18 reviews 18 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

this is a great place to stay - the staff was very friendly and the morning breakfast offered a good selection... this location was close to where we were attending a meeting.... we have found this to be true for all the Country Inns and Suites we have stayed in....

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Canada
1 review
2 of 5 stars Reviewed yesterday NEW

This hotel is convenient but outdated in lots of ways, i was not happy with my experience at this hotel. After travelling a long distance i was disappointed with the upkeep of the place and would not stay again !

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vienna
1 review
4 of 5 stars Reviewed 2 days ago NEW

extremy friendly at check in and any questions that occure. coffe, tea and fruits provided in the hall, computer with printer free of charge for guest use, wifi whirlpool and pool with exit to the fresh air. breakfast typical, only that at my stay the waffel maker was out of order. you can hear the planes as the airport is... More

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PAWNEE
1 review
5 of 5 stars Reviewed 1 week ago

Hotel staff were very courteous and helpful upon check in. She helped my wife switch rooms with our travel companions. Then she took the time to recommend several dining options in the area. Rooms were very clean and well furnished. The hotel is centrally located to the area.

Review collected in partnership with Country Inns & Suites By Carlson

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O'Fallon, Missouri, United States
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed in a King suite for five nights during the week of 7/20 - 7/25. We were awakened twice, once at 12:25 am and once at 5:15 am by fire alarms going off. I overheard a business traveler say that they had gone off three times the week before and I noticed other reviewers have noted it too. My... More

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CarlsonRezidor, Specialist, Online Customer Support at Country Inn & Suites By Carlson, St. Charles, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn standards. To discuss your stay further, please contact Corporate Customer Care. More

Cottage Grove, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel with my Church Youth Group on our way home from a mission trip. 21 youth and 6 adults. We had a GREAT stay. Staff was excellent and great to work with, the rooms were clean and comfortable. Good breakfast!

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Las Cruces, New Mexico
1 review
3 of 5 stars Reviewed 3 weeks ago

We stayed there from Jul 24-27 and everything went well until yesterday. We were 4 couples, all the reservations were under my husband's Today, while checking my credit account statement realized that we were charged 120.99, immediately called the hotel and spoke to Jeff, he couldn't figure out why we were charged. Since he couldn't solve anything I called your... More

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Toronto, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel on a number of occasions, from 1 night to 5. It is very conveniently located with easy access to many restaurants. The beds are very comfortable and the area relatively quiet. BIG PLUS--the hotel windows DO open for fresh air (not very common these days)!! The front desk staff is very accommodating & efficient!!

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San Francisco, California
Top Contributor
52 reviews 52 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in a King Suite with 2 kids for 4 nights. The pull out sofa bed was very small, I would not recommend more than one person to sleep there, except for small children. The room had a funny odor mixed with air freshener. One day our room didn't get cleaned at all. Another day it didn't get cleaned... More

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1 review
4 of 5 stars Reviewed 3 weeks ago

fire alarms went off at night twice during our 4 night stay, but other than that the hotel was very clean, and modern. The staff was very pleasant. Housekeeping refreshed our room everyday and that was nice. Breakfast was ok. Big selection of food items. Location was great next to plenty of eating places. There is big 2 story mall... More

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Additional Information about Country Inn & Suites By Carlson, St. Charles

Address: 155 38th Avenue, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, St. Charles 2.5*
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Also Known As:
Country Inn & Suites By Carlson, St. Charles Hotel Saint Charles
Country Inn And Suites By Carlson, St. Charles
Country Inn Saint Charles
Saint Charles Country Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Saint Charles
Hotel Class
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites St Charels~a prime location near DuPage Airport and Downtown St. Charles. We provide comfortable guest rooms and suites with convenient amenities and services. All of our guest rooms have microwaves and refrigerators and 37" Flat Screen TVs. We are located within walking distance to numerous shopping and dining options. Our hotel's welcoming atmosphere and exceptional staff are certain to provide a great experience for business and leisure travelers. Stay at the Country Inn & Suites and you'll see first hand why we were awarded the 2010 Carlson President's Award for Outstanding Service. ... more   less 
Number of rooms
84

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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