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Hilton Garden Inn St. Charles

Certificate of Excellence
GreenLeadersBronze level
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Hotel website
4070 East Main Street, Saint Charles, IL 60174
Special Offer
AAA Family Fun Package
Best prices for: 1 room 1 guest
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Hilton Garden Inn St. Charles
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Hilton Garden Inn St. Charles
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269 reviews from our community

Traveler rating
    155
    82
    21
    7
    4
See reviews for
45
59
15
115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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  • Any
English first
  • All months
    (269)
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    (77)
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    (45)
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Sandwich, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This hotel in St. Charles is a great hotel. Always clean and very friendly and helpful staff. And the made for you breakfast is outstanding. I have stayed at this hotel close to 15-20 times and it has always been a wonderful experience.

Review collected in partnership with Hilton Garden Inn

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Lake Ronkonkoma, New York
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I enjoy the cleanliness and the smiling faces of the staff. They are a pleasure to deal with. I did not eat at the hotel but I have tasted the food at other HGI and it was always delicious. Love going in to the hotel after a long day because they always have a selection of flavored ice cold water.... More 

Review collected in partnership with Hilton Garden Inn

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San Francisco Bay Area
Top Contributor
120 reviews 120 reviews
120 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was easy. The staff was friendly, and our key packets were waiting for us---as it should be! All hotels should take a lesson from these guys!!! Our room was large enough and had a microwave and mini-fridge. The bed was a bit soft. Thankfully, there were a few non-feather pillows with the feather ones. There were power outlets... More 

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North Carolina
Top Contributor
51 reviews 51 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our second year staying here instead of Pheasant Run which is across the street. Again we were very pleased with our room and the service of the staff. The hotel is clean and the beds are comfortable. We stayed two nights and the second night we ate in the restaurant in the lobby. I had a quesadilla that... More 

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Columbus, Ohio
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

High quality as expected. Very accommodating staff. The room was excellent. The lobby, breakfast, available services - all very nice. The price made this a great value, but the price does vary with the day of the week.

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Robesonia, Pa, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Checked in on Saturday evening; my reservation was all ready to process...counter time about 2 minutes. Room was ready, clean, and had everything we needed for our stay. 200 minimum - I said what I needed to say. if this survey wants to tick me off by telling me I have not fulfilled my commitment, then I take all the... More 

Review collected in partnership with Hilton Garden Inn

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St.Charles, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very clean and friendly staff. Excellent service from staff, they went out of their way to make sure we were comfortable. Great breakfast. Hotel front desk and general manager made sure you were taken care of. Bartender very friendly.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I came here for a company training and Laura exceeded expectations with her flexibility and her dedication in making our stay everything we wanted and then some. She communicated very well throughout the planning phase and made herself readily available to us and she constantly checked in to ensure we were pleased and accommodated! I have no reason to return... More 

Was this review helpful? Yes 2
Macedonia, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The breakfast made to order in the restaurant was amazing with fresh fruits and made to order eggs. The Internet connection was weak and too slow for our business needs. The bed was comfortable with adjustable firmness. The rooms had high ceilings and smelled very clean with white bedding. The towels were old and yellowed. There was low water pressure... More 

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Pittsburgh, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel was used for business trip. Meeting rooms were well prepared and set up. Hotel was clean and the layout welcoming. Even read a book in the hotel lobby in a comfy chair near a fireplace - which was better than hanging out by myself in my room. Room was clean and comfortable. Would stay again.

Review collected in partnership with Hilton Garden Inn

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