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All 12 Saint Charles hotels

Hilton Garden Inn St. Charles

3.0 of 5 Hotel   |   4070 East Main Street, Saint Charles, IL 60174
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89%
Ranked #1 of 12 Hotels in Saint Charles
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 6 days ago
Robert H St. Charles, United States
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204 reviews from our community

Traveler rating
    121
    61
    14
    6
    2
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36
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84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
St. Charles, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Everything about the hotel was good. The lobby and dining areas were clean and well kept. Newly remodeled and very cool. Room was extremely clean, internet was great. Pool and spa were good. Food was excellent.

Review collected in partnership with Hilton Garden Inn

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Courtney W, Front Office Manager at Hilton Garden Inn St. Charles, responded to this review

We are more than happy to hear we exceeded your expectations. At the Hilton Garden Inn, we strive to provide EXCELLENT customer service to all our guest; it's what you deserve. We look forward to hosting your next stay in the St. Charles area. You can Count on Us! More

St. Charles, United States
1 review
5 of 5 stars Reviewed 1 week ago

Nice, clean and quiet hotel. Great for conferences and meetings. Hotel made excellent boxed lunches for our meeting group! Mattress had deep body grooves in it which made it hard to sleep though. Wish they had a shuttle to and from O'Hare Airport.

Review collected in partnership with Hilton Garden Inn

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Courtney W, Front Office Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you for taking a moment of your time to share your expirence of your stay with us. It is great to hear you enjoyed your accommodations for your meeting. Your comments will help us to improve our guest expirence and give the EXCELLENT customer service you deserve. We look forward to welcoming you back to our hotel in the... More

1 review
5 of 5 stars Reviewed 1 week ago

Was quite pleased with entire overall experience: room was beautiful, spacious, wonderful sleep. Would definitely book again and have already recommended this location to others. Location is very close to downtown and various attractions, etc. and easy to get around.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Courtney W, Front Office Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you very much for your review; our hard work only pays off when our guest can expirence our EXCELLENCE culture. We would love to have you come back and become a regular at our establishment and we thank you in advance for others you send our way. Here at the Hilton Garden Inn our guest are number one! You... More

Queen Creek, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

If you are looking to stay outside of Chicago and get a nice quite hotel this is your place. Check in was easy and checking out was even faster. Staff was friendly and rooms were clean. If I had to go back again to visit family I would stay here again.

Review collected in partnership with Hilton Garden Inn

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Courtney W, Front Office Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you very much for your comments and for taking the time out of your day to write us a review. Our staff takes pride in giving our guest the EXCELLENT customer service they deserve, and in return your comments keeps us focused on our mission. Thank you for choosing to stay with us, we look forward to serving you... More

Saint Charles, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We came back home to St. Charles for a wedding. We had no idea how nice this hotel was. I have spent nights in Hampton Inns and full Hilton properties and this hotel was by far our most pleasant experience. If we have to come back there is no other place to stay!

Was this review helpful? Yes
Courtney W, Front Office Manager at Hilton Garden Inn St. Charles, responded to this review

We are very pleased you were able to expirence our hidden gem of St. Charles. With the new renovations, it really brings our guest into our home, our "garden". Your comments help us on our continuous journey in providing EXCELLENT service to our guest; it motivates us to work harder and enjoy our work. We hope to see you back... More

Geneva, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We had our weddding there and everything went very well. Guests liked the garden courtyard (at weddings non smokers seem to smoke LOL), the food etc. The lobby was recentley updated and is very open and inviting. We had some travelles stay overnight and the breakfast there is very good too.

Was this review helpful? Yes
Courtney W, Front Office Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you for your taking the time to comment on your stay with us. It is with great pleasure to hear that you expirenced our hotel and our great staff. We strive for EXCELLENCE and to make sure each and every guest has an enjoyable stay. Our courtyard is perfect for gatherings like your wedding party; its great to have... More

Orlando, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was one of the best I've met during all of my business travels. Housekeeping, Front Desk, Restaurant......ALL were exceptional, ALL were very helpful. When going back to the Chicago area, this is where I'll be staying

Review collected in partnership with Hilton Garden Inn

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Ripon, Wisconsin
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have family in the area and finding the "right" hotel can be hard. I think I've found it. We checked in on a Sunday and we were immediately upgraded. I initially chose the Hilton because its AAA rate was at least $30 below anything in its range, which in St Charles, is the upper range. I live in the... More

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St. Charles, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Garden was a wonderful place to stay on our "girls' vacation". The lobby is inviting and bright, with oatmeal bars and infused ice water. The hotel is beautiful, and kept up very nicely. Staff is very pleasant. Several have been there for many years, so it is nice to see familiar faces. Breakfasts are awesome with made-to-order selections and... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Grand Rapids, MI
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
119 helpful votes 119 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Made an online reservation for this property back in January. When my friend and I arrived (at 5 p.m.), it took a really long time for the clerk find our reservation. Finally found it and then handed us the keys. I had requested a room with 2 double beds on a lower level floor. Again, I made the reservation 7... More

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Additional Information about Hilton Garden Inn St. Charles

Address: 4070 East Main Street, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn St. Charles 3*
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Also Known As:
Hilton Garden Inn St. Charles Hotel Saint Charles
Hilton Saint Charles
Saint Charles Hilton
Hilton Garden Inn Saint Charles

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