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Hilton Garden Inn St. Charles

Certificate of Excellence
GreenLeadersBronze level
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4070 East Main Street, Saint Charles, IL 60174
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AAA Family Fun Package
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Hilton Garden Inn St. Charles
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Hilton Garden Inn St. Charles
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265 reviews from our community

Traveler rating
    152
    81
    21
    7
    4
See reviews for
45
59
14
113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Columbus, Ohio
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

High quality as expected. Very accommodating staff. The room was excellent. The lobby, breakfast, available services - all very nice. The price made this a great value, but the price does vary with the day of the week.

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Robesonia, Pa, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Checked in on Saturday evening; my reservation was all ready to process...counter time about 2 minutes. Room was ready, clean, and had everything we needed for our stay. 200 minimum - I said what I needed to say. if this survey wants to tick me off by telling me I have not fulfilled my commitment, then I take all the... More 

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St.Charles, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very clean and friendly staff. Excellent service from staff, they went out of their way to make sure we were comfortable. Great breakfast. Hotel front desk and general manager made sure you were taken care of. Bartender very friendly.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I came here for a company training and Laura exceeded expectations with her flexibility and her dedication in making our stay everything we wanted and then some. She communicated very well throughout the planning phase and made herself readily available to us and she constantly checked in to ensure we were pleased and accommodated! I have no reason to return... More 

Was this review helpful? Yes 1
Macedonia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The breakfast made to order in the restaurant was amazing with fresh fruits and made to order eggs. The Internet connection was weak and too slow for our business needs. The bed was comfortable with adjustable firmness. The rooms had high ceilings and smelled very clean with white bedding. The towels were old and yellowed. There was low water pressure... More 

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Pittsburgh, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was used for business trip. Meeting rooms were well prepared and set up. Hotel was clean and the layout welcoming. Even read a book in the hotel lobby in a comfy chair near a fireplace - which was better than hanging out by myself in my room. Room was clean and comfortable. Would stay again.

Review collected in partnership with Hilton Garden Inn

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Baton Rouge La, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

the hotel was great but the services provided by the business group to assist with the week of training that we delivered was FANTASTIC the catering was spot on and the amenities were all we needed the room was welcoming and the conditions were great. the class was comfortable and we had everything we need in a snap including copying... More 

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Rockford, Michigan, USA
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel itself was very nice. I'm not a fan of memory foam matrices so I wasn't very excited about the bed. The water trickled out of the shower head which was a big disappointment. The food service was awesome. Room service was prompt. The food was excellent.

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Gardena, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Corner Suite is great. Large room with functional fireplace and large Whirlpool tub. Good lighting, decent internet speed. The breakfast buffet is a great value. Beats the heck out of the tired resort across the street.

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Syracuse
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed one night at this hotel, the room was nice and clean and we had a little patio area outside our first floor room in the courtyard. They had an onsite restaurant but we did not eat there. Other Hilton properties usually offer a free breakfast but this one did not. I was disappointed with that, especially being a Hilton... More 

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