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Hilton Garden Inn St. Charles

Certificate of Excellence
GreenLeadersBronze level
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4070 East Main Street, Saint Charles, IL 60174
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AAA Family Fun Package
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Hilton Garden Inn St. Charles
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292 Reviews from our TripAdvisor Community

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Traveler rating
    165
    91
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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  • Any
English first
  • All months
    (292)
  • Mar-May only
    (80)
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    (61)
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    (45)
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ST.CHARLES, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Hilton Garden Inn St. Charles provides a very good value, with the comfort of having a clean, quiet, hassle free, stay, did not have such an experience across the street at Pheasant Run. The Rooms were clean, smelled nice, and staff cared.

Review collected in partnership with Hilton Garden Inn

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Carmel, United States
Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago

I am Hilton diamond member so I stay at Hilton properties a lot. Lobby was fresh and modern. Room was shabby and had t been redecorated since the 80's...hunter green and burgundy. Pictures were old and faded, and none of the expected usual amenities such as USB chargers and extra outlets near bed. Overall dingy and sad. See the picture... More 

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Surprise, Arizona
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very pleased with our stay at the Hilton Garden Inn, St Charles for our nephew's recent wedding. The rooms were clean and spacious. They even had our rooms ready early, so we could get ready for the wedding. Overall, it was a great Hilton experience.

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San Jose, CA
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Family had a block of rooms for a wedding, and we had 4 rooms. Making reservations for the group needed to be done via phone as online didn't work. Rooms are smoke free but still smelled smokey. Rooms were clean. Internet free. Was impressed with handicapped accessible room and pool area. Lots of restaurants nearby. Water in lobby and comfortable... More 

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Saint Charles, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

We originally booked for 2 nights. Then my wife called in and changed to 1 night. I called about a couple of weeks later and they still had us for 2 noghts. They got it changed this time. When leaving coffee in lobby was gone and I let them know. They said they would take care of it. I came... More 

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Damiansville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel using the Gov. rate which ended up being a very good deal. We booked a King bed room knowing that double beds would not cut it (to small, we are on vacation right?) but the bed itself was not that comfortable in my opinion, to hard. I know some people like a firm mattress and others... More 

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Saint Charles, Illinois
Level Contributor
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is very nice - clean, quiet, good services. The amenities are nice and well-kept. However, the beds are odd. I think they are some strange air-bed type thing (like a Sleep Number maybe)? I had it set to the softest setting and it still felt like I was camping. Kind of disappointing for a Hilton. Also, the on-site... More 

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Tampa, Florida
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My friend booked a block of rooms for his wedding party. The rooms were nice and very comfortable. Every member of the staff that I spoke with was courteous and helpful. I reserved 2 days, but reserved each day separately, which made things a little complicated (my fault). The front desk was very helpful at making sure there were no... More 

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King
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was our last stop on a fun trip visiting many states in the Mid West. We travel a great deal and stay in many different hotels. On this particular trip we stayed at Hyatt Place, Comfort Inn, and Sheraton. I use Tripadvisor exclusively when planning my trips. Upon arrival to this hotel I noticed the lobby area to be... More 

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Smithfield, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

It has nice rooms that are spacious and jetted tubes in the ones I've stayed in. The rooms were clean and well kept. The breakfast was a good value add on and I even ordered a burger in the evening that was tasty in their quasi restaurant.

Review collected in partnership with Hilton Garden Inn

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