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Hilton Garden Inn St. Charles

Certificate of Excellence
GreenLeadersBronze level
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4070 East Main Street, Saint Charles, IL 60174
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1 room 1 adult
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Hilton Garden Inn St. Charles
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326 Reviews from our TripAdvisor Community

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Youngstown, United States
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel, clean and many amenities. Staff helpful and location close to business I needed to attend to. Easy check in and out, rooms comfortable and spacious. Good price for quality room, staff was very accommodating and easy to make reservations

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jess K
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel great location great food. I've stayed at multiple Hilton garden inns in several different cities and I have loved them all. Has a great atmosphere and customer service. I would recommend this hotel to anyone else in the area. Great!

Helpful?
Thank samantha o
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

We are thrilled you had a nice stay. We look forward to seeing you back in the near future. More 

Appleton, WI
Level Contributor
249 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Came here while working in St Charles area. Nice hotel for business because you can get a nice cooked breakfast ($12) in the morning to start your day. Staff, rooms, property was very good. I did have a room with fireplace and the switch to turn it on was covered... Guess it was for looks only. Would go back.

Helpful?
Thank Wiscmom2
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you for making us your hotel of choice while working in St Charles. It is our pleasure to have you as our guest. We are pleased you enjoyed your guest room and breakfast as well. We look forward to welcoming you back in the near future! More 

Rockford
Level Contributor
227 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed January 2, 2016

People were nice. Room was nice and clean. Location was close to Kane County Fairgrounds and across the street from Pheasant Run. Pool was too small to be tempting. There was no free breakfast. Cost was twice what we paid at another hotel last year in the same area that was almost as nice (and we got a free breakfast... More 

Helpful?
1 Thank IL-Snowbirds
usa
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 10, 2015

Hotel isn't bad; I've stayed there several times. Unfortunately the only thing I look forward to is the close proximity to Giordanos and White Castle. There is also a Portello's nearby which seems to excite all the Chicagoland folk, but even that place leaves a lot to be desired. For the cost; this place is ridiculous but it is one... More 

Helpful?
Thank rickc2651
Crystal Lake, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2015

We stayed in a corner room with fireplace, whirlpool tub. Room was quiet and clean, had everything we needed. Nice touch had a Kurig coffee machine, nicer TV than I have at home and plenty of space. My wife didn't want to leave, to go home. Only regret is that we couldn't schedule more time to stay, was the nicer... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Michael A
New Paris, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 29, 2015

Great front desk experience. Quiet. Clean. Keurig coffee in room. Good value for the price. We will be staying there again. Great location to visit St. Charles, Illinois. Excellent access to nearby highways. Due west of Chicago. Entry area unique and upgrade. Nice breakfast.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Patrick A
Las Vegas, United States
2 reviews
4 of 5 stars Reviewed November 18, 2015

great location, nice clean rooms, great staff, food is good, staff responds to problems fast and are always willing to help out if their is a problem, good parking and restraunts are close by along with a wal mart, easy to find and quiet,

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Fred A
Aurora, Illinois
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 10, 2015

This was my 3rd stay at this hotel, and the 2nd time I have had an unenjoyable experience. It sounded like the upstairs room was falling into mine. My rooms weren't ready 90 minutes after posted check in. Then the front desk clerk couldn't figure out how to get me checked in since I did a digital check in.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank travelnscrap
Cleveland, Ohio
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed November 8, 2015 via mobile

The lobby was updated and modern. The registration staff overwhelmed with duties which made it difficult for them to be attentive to both guests and phone calls. It is not the front desk persons problem as the hotel seems to be understaffed and over worked. Jennifer was one of those with too much on her plate, but none the less... More 

Helpful?
1 Thank robin136
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