Fairfield Inn & Suites Chicago St. Charles (Saint Charles, IL) - Hotel Reviews

Also Known As:: Fairfield Inn And Suites Chicago St. Charles; Fairfield Inn & Suites Chicago St. Charles Hotel Saint Charles; Fairfield Inn & Suites Chicago St. Charles Hotel; Fairfield Saint Charles; Fairfield Inn Saint Charles; Saint Charles Fairfield; Saint Charles Fairfield Inn

Address: 2096 Bricher Road, Saint Charles, IL 60174

Phone Number:

Region: United States > Illinois > Saint Charles

Amenities:

Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access

Hotel Style:

#4 Family Hotels in Saint Charles

#4 Business Hotels in Saint Charles

Price Range: $$

Hotel Class:2.5 star (2.5*)

Reservation Options:: TripAdvisor is proud to partner with Expedia, Marriott, Travelocity, Venere, Agoda, Cheap Tickets, Priceline, Hotels.com and Tingo so you can book your Fairfield Inn & Suites Chicago St. Charles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

LakeMaryLady

Chicago, Illinois

Senior Reviewer

7 reviews

3 hotel reviews

Reviews in 6 cities

6 helpful votes

“Great Staff despite hotel issues”

Reviewed June 12, 2013

The staff here is second to none. The moment i entered with my family they were asking what they could do to make our trip more pleasant. They printed off directions, as well as recommended things to do and places to eat. Kudos to the young man and woman i interacted with. On Sunday the hotel was having water issues... More

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Rick M

Byron, WI

1 review

“Graduation Weekend”

Reviewed May 30, 2013

Normally I travel 3 to 4 days a week on business, so I stay at many different Marriot locations throughout the year. I had reserved 3 rooms for our family on Sunday May 26th just prior to Memorial Day, to attend a graduation. In all my stays at any Marriott's or any other hotel chains, my family and I have... More

Dear Rick M, Wow what a great review. Thank you so much for sharing your comment as well as visiting our hotel. It was such a pleasure having you and your family for Memorial Day weekend for such a special occasion. Your review definitely means a lot to us. We know you travel several days a week and have a... More

lovetotravel1969

Illinois

“Poor Evening Management”

Reviewed May 5, 2013

Currently on 2nd night of 3 night stay and at midnight heating/cooling system makes a series of noisy clicks and can't sleep and also refrigerator quits working! No rooms to switch to. Then the guy I talked to said will have to wait until morning and had the "oh well" attitude. Finally I just turned of the heating/cooling system and... More

Dear Lovetotravel1969, Thank you for taking the time to write a review. Please accept my sincere apologies for the disappointments you experienced with the air conditioning unit and the refrigerator in your room. This clearly does not meet our quality standards. I am also sorry you were dissatisfied with the staff member on duty and felt he failed to provide... More

Phil R

Machesney Park, Illinois, United States

“So accommodating!”

Reviewed April 29, 2013

My family was staying at the Fairfield for our daughter's wedding. Many were from out of town and needed to get into the rooms as as soon as possible to change into tuxedos and formal dresses. The management bent over backwards to get us in early and take care of our needs. They were absolutely awesome the next morning when... More

Dear Phil R, Thank you for taking the time to share your great review on our hotel and staff. Weddings are definitely a special occasion and I am glad to see that our team provided everyone with the support they needed for the event. Thank you for allowing us to be part of your family's memories! Kindly, Kimberly More

Timothy G

Danvers, Illinois

1 helpful vote

“Just a few blocks from the Kane Co market.”

Reviewed April 17, 2013

Just a few blocks from the Kane Co market. We found lots of great shoping near by. You are also near a lot of great places to eat. This is a safe high class town and this hotel is in the best part of town. We will stay here next year too. Keep up the good work St. Charles.

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Dear Timothy G, Thank you for the great review. You described St. Charles perfectly with its great shopping near by and lots of choices of restaurants. We are so glad your experience was enjoyable. We look forward to having you again next year! Kindly, Kimberly More

FoxFamilyQuincy

Boston, Massachusetts

“Wonderful Staff”

Reviewed March 29, 2013

We stayed two nights and were left with one strong impression: only nice people work here! Our room itself looked like it was aging a bit, but the staff at the front desk, and the people who cleaned our room and ran breakfast, were all incredibly friendly and accommodating. This is the first time I've ever written a review of... More

Dear FoxFamilyQuincy, Thank you for your wonderful review on our hotel. We thoroughly enjoy our staff that we have here at our hotel. Every employee from the front desk to housekeeping does a great job! I hope we get to see you return in the near future! I'm glad to see that we are the first hotel review you've ever... More

DrSor

“Friendly Staff”

Reviewed March 20, 2013 via mobile

I have stayed at this Fairfield Inn many times and continue to appreciate their friendly helpful staff. From the check-in counter staff to the breakfast bar attendants, my stay is enhanced by their service and great attitudes. Keep up the good work!

Thank you for sharing your great experience with the tripadvisor world! We are very happy to hear you're praise of our property. Our job is to make sure our guests have a wonderful experience, and it means a lot when our guest applaud our service! We welcome you to come back to our hotel in the future! Justin More

Kathy E

Leslie, MI

“Staying at Fairfield Inn & Suites in St. Charles, IL”

Reviewed March 5, 2013

Rooms are very comfortable, STAFF IS EXCEPTIONAL, complimentary breakfast has something for everyone. Highly recommend! We stay there when we attend the Kane County Antique Flea Market, not even 5 minutes away. Also close to a great outlet mall and the charming downtown area of St. Charles.

Kathy, I'd like to thank you for the review on our hotel! We are very pleased with our team here at the Fairfield Inn and Suites St. Charles and we're glad that they gave you a great experience! We always have guests stay at our hotel for the Kane County Flea Market so we're glad you decided to stay with... More

60403Ashley

Wisconsin Dells, Wisconsin

“Great Service with a smile”

Reviewed February 27, 2013

I loved staying at the Fairfield Inn in St. Charles. The hotel was clean and more importantly the service was excellent. The young lady Kersten working at the front desk made sure that my stay was enjoyable. I would revisit this location again thanks to Kersten.

60403Ashley, Thank you so much for the review on the hotel. Great shout out about our staff and in particular Kersten on the great service they provide. Kersten's a great asset to our team. We hope to see you back at the Fairfield St Charles in the future! Warmest Regards, Kimberly More

bohste

Georgetown, Texas

Top Contributor

177 reviews

29 hotel reviews

Reviews in 67 cities

159 helpful votes

“Needs Updating - Attitude Adjustment”

Reviewed December 30, 2012

Stayed here while we were moving out of town. I had to sign my life away about not smoking in my room, then checked into the room and it reeked of smoke. Had to go all the way back down to the front desk to get a different room and the attendant said, "Oh, that was the old smoking section... More

See 7 more reviews by bohste for Saint Charles

Dear bohste, Thank you for taking the time to share a review on your hotel stay at the Fairfield Inn & Suites St. Charles. I am saddened to see that your original room had a smokey smell when you entered. Our staff works hard to prevent guests from abusing our no smoking policy. Again I apologized that the first room... More

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Fairfield Inn & Suites Chicago St. Charles Hotel, Saint Charles

Fairfield Inn & Suites Chicago St. Charles

64 reviews from our community

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