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Chicago Marriott Suites O'Hare

#11 of 16 Hotels in Rosemont
Certificate of Excellence
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6155 North River Road, Rosemont, IL 60018
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Best prices for: 1 room 1 guest
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284 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tampa, Florida
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Ok place to crash waiting for that early morning flight. Clean. Nice staff. But... charging a Platinum member an extra $5.41 if we want to eat from the hot buffet? Really? Either make it free or not free. They can't spare a couple of eggs and a few strips of bacon? Silly owner that isn't thinking long term.

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Cristina R, Exec. Assistant at Chicago Marriott Suites O'Hare, responded to this review

Dear DiamondMemberScott: We appreciate your feedback on your recent stay at the Chicago Marriott Suites O'Hare. Due to the fact that we are an all-suite property thus no concierge lounge, Platinum and Gold Marriott Rewards members get complimentary Continental Breakfast in our restaurant. For an extra fee, the full breakfast buffet can be available. We are sorry that the arrangement... More 

Roosevelt
Level Contributor
90 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a family of 3 women in one room comfortably. The nice feature with the room design layout was the bathroom is centrally located to both the bedroom and living room. This made it easy for use without disturbing anyone. The room was spacious with a microwave, refrigerator/freezer and sink. Enjoyed the free airport shuttle. The resturant food was... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This property has a convenient location near the airport, HOWEVER, beware and avoid staying here if at all possible. After my recent business stay at this property , the hotel posted a charge to my credit card several days after I checked out. The charge was initiated by the hotel and it was completely fraudulent. I did not have any... More 

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Ohio
Level Contributor
172 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is the fourth or fifth time I had stayed at the hotel. The noise is pretty horrific from the airport traffic. While they accommodated a move that was very quiet, if you are a light sleeper or easily woken, this is probably not the place to stay. I feel like they gouge you. You want the internet? There is... More 

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Cristina R, Exec Assistant at Chicago Marriott Suites O'Hare, responded to this review

Dear maimutzacelmare: Thank you for your candid feedback regarding your stay at the Chicago Marriott Suites O'Hare. We do have complimentary wireless internet in the lobby, and 2 terminals at the business center that has complimentary wired internet. Effective January 2015, guests who book through Marriott reservations and sign up for Marriott Rewards get free internet in their suites. Signing... More 

Calgary
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Suite was set out well, lots of room for a couple. Check in was efficient and friendly. Shocked that parking was $28.00 per day, which was not included. Our rate did include breakfast buffet, with eggs to order. It would have been nice to have a few subtle changes daily, after 3 days we were bored of it. Must say... More 

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Cristina R, Exec Assistant at Chicago Marriott Suites O'Hare, responded to this review

Dear Bren T: Thank you for your candid feedback regarding your stay at the Chicago Marriott Suites O'Hare. As we pride ourselves on delivering a memorable hotel experience, we have unfortunately fallen short of our goal. Our apologies for the shower head in your suite and the nacho cheese situation in F&B. We have a team that does preventative maintenance... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

My daughter's had an amazing time....they had nothing but good things to say about their stay. Everything was clean, andd the staff was great. The pool area was great. They have comfortable beds. They would definitely stay again and would like to stay for a week. I'll be booking another room within the next couple of weeks. They did say... More 

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Harrisburg
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very comfortable beds. Helpful and friendly staff were quick to recommend nearby bars and restaurants which we enjoyed. Quiet rooms, especially the climate control! Nice hot tub. Convenient shuttle service. Bar had a decent beer and wine selection.

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Tampa Bay, FL
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 27, 2015

Because of its location, I stayed at this hotel for business. Quite frankly, it is very expensive. And like many expensive hotels, pile on charges for services that other locations provide for free, such as parking (wait until you see those prices!), WiFi, breakfast, etc. Now, if you set aside all of that, it is an excellent hotel. Even though... More 

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Cristina R, Exec Assistant at Chicago Marriott Suites O'Hare, responded to this review

Dear dvd77: Thank you for your feedback regarding your recent stay at the Chicago Marriott Suites O'Hare. We take great pride in our huge suites - the biggest living quarters in the O'Hare area, combined with the top notch customer service provided by our hosts. Marriott continuously strives to ensure our guests Travel Brilliantly. More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 26, 2015

After spending 12 hours trying to get from Austin to Toronto on American Airlines, I was forced to spend the night at O'Hare. The Marriott Suites was convenient, comfortable and trouble free for the ten hours I spent there. The front desk team went out of their way to insure my comfort. Room was spacious, clean and in good working... More 

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Peoria, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

Absolutely enjoyed our stay (5/23-5/25/15) Nice hotel, large rooms w/ mini fridge, microwave, coffee, French doors a great touch, walk in shower along w/tub. The staff are so nice and helpful, 100% dedicated to making your stay enjoyable. Wow, cant say enough, trust me you want to stay here. Nearby Entertainment District was a nice visit also. Looking forward to... More 

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