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Chicago Marriott Suites O'Hare

#11 of 16 Hotels in Rosemont
Certificate of Excellence
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6155 North River Road, Rosemont, IL 60018
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1 room 1 guest
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302 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Highlands Ranch, Colorado
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

My husband stayed for a business trip and I joined him for his last night before we headed into Chicago for the weekend. What disappoints me the most is that I left my favorite Lululemon jacket there and my husband and I both called, left a message and got no response back. Not even a response that it wasn't found.... More 

Was this review helpful? Yes
Cristina R, Exec Admin at Chicago Marriott Suites O'Hare, responded to this review

Dear SioPerkins: Thank you for your feedback. I was able to get your reservation information and have forwarded to our Lost & Found team for follow up, and to the Engineering team to look at the pocket door. I agree that it's disappointing not receiving any response about your lost item. Please accept our apologies about your issues. We are... More 

pittsburgh
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights and thoroughly enjoyed the room's spaciousness. The bathroom was especially inviting because of its polished granite floors and separate walk-in shower. Pocket doors ensured privacy but still allowed access to sink area. Despite proximity to airport our rooms were quiet. The American Breakfast from room service was enormous and delivery was fast. No complaints there or... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

No where near four star. Bed was nice and the room was clean. But $15 for wifi?! And $27 a night for parking? It's not the Mag Mile, it's crappy Rosemont. No breakfast. Expensive bland food. So NOT impressed. The bathroom was very nice. The staff were helpful. Park at the Outlet Mall up the street, it's free.

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Cristina R, Exec Admin at Chicago Marriott Suites O'Hare, responded to this review

Dear Foofangirl: Thank you for your feedback. We appreciate you mentioning the nice bed, clean room, nice bathroom, and helpful staff. All hotels in the area charge for parking and we were the last hotel to install our parking gates. We are pleased to say that our parking rates are competitive. We will share with the culinary team your specific... More 

Picton, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From check-in to departure, the staff couldn't have been friendlier or more accommodating. I loved my room. The breakfasts were typical of a large hotel, expensive and entirely delicious. The bedding was crisp and the bed was comfortable. I'm a Marriott member so my wi-fi was free - not sure if it typically is.

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Phoenix, Arizona
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Comfortable suite setup with lots of room to spread. The bed was comfortable and the fact we could open numerous windows around our suite was a plus as I hate AC and cold rooms. The restaurant was not very impressive but breakfast was pleasant.

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Seattle, Washington
Level Contributor
188 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for 5 nights during a business trip. In general this is a nice hotel and I would have rated this 4 dots, except that they charge $28 per night plus $2 in taxes for parking. While I understand that charging is done to avoid parkers who might try to avoid parking charges when traveling -- this is... More 

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Cristina R, Exec Admin at Chicago Marriott Suites O'Hare, responded to this review

Dear Mary V: Thank you for your feedback regarding your most recent stay at the Chicago Marriott Suites O'Hare. All area hotels charge for parking and our hotel was the last one to do this. I am happy to let you know that our parking rates are very competitive. Please accept our apologies about our desk crew not explaining the... More 

Karachi
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I would have liked to give this hotel 3.5 stars but I guess there is no option. Stayed here for a meeting that I had to attend. Good Hotel if you want to stay near the airport. and are looking for a Suite instead of a room. a short walk to the train station and to Giordano's. Fashion Outlet Mall... More 

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Cristina R, Exec Admin at Chicago Marriott Suites O'Hare, responded to this review

Dear Tauqir A: Thank you for your candid feedback. Please accept our apologies for the housekeeping and breakfast issues you have experienced. More training will be done to ensure our hosts are sensitive to our guests' needs and are well-versed with our product and offerings to ensure our guests Travel Brilliantly. Our aim is to provide a memorable and exceptional... More 

Carmel, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

Lobby smells great. Food was really good. Suite was wonderfully clean, comfy, and quiet. Quiet was important because our son and daughter-in-law were in the next suite with the grands (4 yrs old and 7 months old) and we never heard them...and our grandson got a major oweeee and was wailing at one point. We found out the next day... More 

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Winston Salem, North Carolina
Level Contributor
233 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed 4 weeks ago

There are hotels closer to O’Hare but this one is easy enough to get to. There is a shuttle from the airport of course. It’s a relatively new property so nothing to complain about in so far as the physical plant is concerned. The lunch I had at the restaurant was real good. Salmon on a bed of field greens... More 

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Cristina R, Exec Assistant at Chicago Marriott Suites O'Hare, responded to this review

Dear Victor A: Thank you for commenting about the ease of getting to our hotel with airport shuttle transportation, friendly front desk staff, spacious room and wonderful shower, in addition to the really good restaurant experience with the salmon on a bed of field greens with walnuts and cranberries that you had. All your specific comments have been shared with... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our suite was reasonably priced compared to the other local options with equivalent space for four. Clean, comfortable, well kept, and current decor. Conveniently located. Parking, like most other local options, was a bit pricey. We would definitely return.

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