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Chicago Marriott Suites O'Hare

#15 of 17 Hotels in Rosemont
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6155 North River Road, Rosemont, IL 60018
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332 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
13 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We had some team meetings here recently. The location was easy for us all to get to and in/out of. The facilities themselves were clean and professional and suited our needs perfectly. The staff was very helpful and the adjoining restaurant and bar was utilized as well. Good setting and value.

Helpful?
Thank Matt C
Cristina R, Exec Admin at Chicago Marriott Suites O'Hare, responded to this review

Thank you for your nice comments about our clean and professional facilities that suited your needs perfectly. Please visit us again when your travels bring you back to the Rosemont/O'Hare area. More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Wow. Was blown away by dinner here. Traveling for business (solo) and was going to head out to Gibson's. I decided it was too cold to venture out and the bartender at the hotel claimed they had some good eats. Checked out the dinner menu... Phenomenal. Evidently they have a new chef who had added a lot of GastroPub esque... More 

Helpful?
1 Thank Jim G
Cristina R, Exec Admin at Chicago Marriott Suites O'Hare, responded to this review

It is always great to hear positive things about change. We are very excited about our new menu and thankful for your nice feedback. We try our best to listen to our guests and hopefully changes done are accepted well. Glad to hear that your filet was PERFECT! We hope to see and serve you again when you are in... More 

wisconsin
Level Contributor
191 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

as always, a first-class operation. the property is nicely located, clean and neat. the staff is amazing - a shout out to Eugene. great guy who will go the extra mile to make sure that you are comfortable.

Helpful?
1 Thank scott53Wisconsin
Cristina R, Exec Admin at Chicago Marriott Suites O'Hare, responded to this review

Thank you for your feedback. I can say that we have a great location being close to the airport and have access to all major highways. We appreciate your nice comments about our neat and clean property, and of the great service that you received from Eugene. He is one of our superstars and we are fortunate to have him... More 

New York, New York, United States
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I actually prefer this hotel to many others in the City. The people who work here are friendly and helpful. There is a quick shuttle to O'Hare,the rooms are a very good size (suites) with plenty of room to work and it is nice and clean. They have a small workout room; a couple of treadmills, etc and an indoor... More 

Helpful?
Thank Doug K
Cristina R, Exec Admin at Chicago Marriott Suites O'Hare, responded to this review

Thank you for your nice comments! We take pride in having the largest living accommodations in the area, in addition to having the friendliest hosts around. We look forward to see you again. More 

Wilmington, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Hotel cancelled our pre-paid reservation so they could extend another groups reservation. We arrived after being on a 15 hour flight to find they had cancelled our reservation. Staff was not helpful, just said they could find another room for us somewhere else. Manager was less than apologetic and could have cared less. If we had not shown up, they... More 

Helpful?
Thank JLowe2844
Cristina R, Exec Admin at Chicago Marriott Suites O'Hare, responded to this review

Thank you for your feedback - this will help us in operating a more efficient hotel. We have shared your concerns with Revenue Management to ensure this does not happen again. Continuous training will be done to ensure our hosts are sensitive to our guests' needs and situations. More 

Collierville, Tennessee
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This was my second time at this hotel. It's got a lot of meetings going on because it's close to the airport. Both times I've been here was for meetings. Service is excellent. I was really impressed. It's a Pepsi property but somehow the waitress found me Diet Coke. I like the bar here but it's pretty small. The restaurant... More 

Helpful?
Thank brett w
Cristina R, Exec Admin at Chicago Marriott Suites O'Hare, responded to this review

Welcome back!! We are fortunate to have dedicated hosts who go above and beyond to provide exceptional customer service to ensure our guests Travel Brilliantly, not to mention having a stash of Diet Coke being a Pepsi property :-) We are pleased to hear that you enjoyed the quality of our food from our humble restaurant. The kitchen crew is... More 

Chicago, Illinois
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed a Saturday night at the Marriott Suites in a 1-bd suite. The property is in good shape and is finishing up a renovation, but appears to be well run and well maintained. The rooms are well laid out with a French door between the living room and bedroom, which opens the space up nicely. The bed was really... More 

Helpful?
Thank 541JB312
Cristina R, Exec Admin at Chicago Marriott Suites O'Hare, responded to this review

Thank you for your specific comments. We are excited about our rooms refresh that will result in a brand new hotel in the Spring. We will try out best to block the party rooms very far from the other guests to minimize noise complaints. Thank you again and we hope to see you again. More 

Atlanta, Georgia
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 20, 2015 via mobile

Stayed a couple weeks here. The front desk staff is pretty friendly and knowledgeable. The rooms are all perfect. Try to get a room facing opposite the streets to avoid police sirens in the morning. The rooms are spacious and perfect for families, with double vanities and separate shower and tubs. Felt like home after a week. Wish they had... More 

Helpful?
Thank ITravelSun
Cristina R, Exec Admin at Chicago Marriott Suites O'Hare, responded to this review

Thank you for your feedback about our friendly and knowledgeable front desk staff. We take pride in providing all of our guests a memorable hotel experience. The Marriott Suites O'Hare has the largest living space in the area, thus allowing you, our guests to Travel Brilliantly. We look forward to see and serve you again. More 

Level Contributor
5 reviews
3 of 5 stars Reviewed December 20, 2015

Marriott Suites is one of the dozens of hotels that service people traveling through O'Hare airport. It has a decent bar in the lobby that seems to be a gathering place for guests. The rooms are very tired all around though. The carpeting, furniture and beds especially are in desperate need of a renovation. The beds have thin mattresses, chunky... More 

Helpful?
Thank marki947
Ed B, General Manager at Chicago Marriott Suites O'Hare, responded to this review

Dear marki947: Thank you for your candid feedback about the Chicago Marriott Suites O'Hare. We appreciate your nice comments about how engaging and friendly our staff was. We take a great deal of pride in providing a memorable hotel experience to all of our guests by Hosting Brilliantly. We are also very excited with our modernization project that's happening right... More 

York
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 20, 2015

Convenient for Chicago airport and local businesses and government agencies, including the FAA, although half an hours cab ride from downtown. Huge rooms, very comfortable, friendly service, good beer in the bar, a small but well equipped gym. Also very good food in Carlucci's restaurant next door. One of the receptionists is BB King's niece, so almost riding with the... More 

Helpful?
Thank Yorktraveller59
Cristina R, Exec Admin at Chicago Marriott Suites O'Hare, responded to this review

Thank you for your comments. Our hotel is conveniently located a mile from O'Hare Airport and accessible to all major expressways. We are proud to say that we have the biggest living space in the area and have the best staff to boot, not to mention royalty =) We look forward to see and serve you again. More 

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