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Residence Inn Chicago O'Hare

3.0 of 5 7101 Chestnut Street, Rosemont, IL 60018
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Residence Inn Chicago O'Hare
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Residence Inn Chicago O'Hare
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202 reviews from our community

Traveler rating
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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a four-floor courtyard-type Residence Inn near O'Hare. The front desk staff has always been very friendly here and adds an extra touch. The rooms are being updated - the new desks are very large and the 1980's couch was replaced with something modern and useful. New carpets - might want to run the bathroom fan and crack a... More

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello passingthrough, Thank you for stopping in to see us while in the Rosemont area, and thank you for recognizing our front desk staff as an asset to our hotel. Our people are what make the hotel thrive, and it is always great to hear that they are appreciated. I'm happy that you were able to experience one of our... More

Central New Jersey
Top Contributor
126 reviews 126 reviews
24 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Landed late on a Thursday, got to the Residence via the free courtesy shuttle and was warmly greeted by Latasha, who quickly and efficiently checked us in. Loved our 1 bedroom suite with kitchenette, the renovation team that was working during the day was extremely courteous, and the breakfast buffet had healthy as well as hot comfort food everyday. The... More

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Nomad, Thank you for staying with us for your recent visit to Chicago. It is great to hear that you had an overall positive experience with us. Latosha is truly an asset to our team and I thank you for recognizing her as a staff member who was helpful to you. I am glad that you were able to... More

Louisville, Kentucky, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical Residence in - clean with very professional staff. We chose this location to be close to graduation ceremonies for our son's grad school commencement. It is literally next door to the Rosemont Horizon, so we only had to walk across the parking lot to get there. Plus plenty of eating options very close. And easy to get to because... More

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Ken, Congratulations to you and your son on his graduation from Depaul University! Thank you for staying with us while attending the ceremony at the All-State Arena (formerly Rosemont Horizon). It is great to hear that you found us to be a convenient option and that your interaction with our staff was positive and professional. We hope to see... More

Boston, Massachusetts
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a week for a conference. The staff is phenomenal. Everyone greets you pleasantly and does their best to accommodate you. Cannot say enough good things about the staff. Also, location is great - about 10 mins from O'Hare and in the parking lot/across the street are a bunch of different restaurants/fast food/Target, etc. They were beginning a... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello tommym96, Thank you for staying with us while attending the conference held at our property. It is great to hear that you had nothing but positive encounters with our staff during your stay. It is our goal to be one of the friendliest hotels in the area and I am happy that you were able to experience that. I... More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I attended a concert at the allstate arena and I feel that this hotel was by far the greatest, with the location as well as its amenities provided. I also had the pleasure of being assisted by your lovely front desk clerk. I believe her name was Latisha.She's amazing!!!!! She is the true definition of customer service.

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello theavens, Thank you for choosing our hotel while you were attending an event at the All State Arena. Being the closest hotel to the arena, we are happy to host guests for concerts or other events. It is great to hear that you were able to interact with Latosha during your stay with us. Our people are our greatest... More

Ahmedabad
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for a week. Rooms are really nice. Access to airport is good. Hotel provided complimentary shuttle service to airport and from there train is available to downtown Chicago. Staff is friendly.

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello, Thank you for spending the week with us recently! It is great to hear that you chose us for your extended visit to the Rosemont area. I am glad that you found it convenient to be able to use our complimentary shuttle service to the O'Hare airport and to catch the Blue Line to get into Chicago. Being 15... More

wisconsin
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My husband and I recently stayed here to attend the Garth Brooks concert. We enjoyed our one bedroom suite which was well appointed and very clean. Functional kitchen - It was great to have a full refrigerator and microwave available for our use. The basket with the coffee packets also included some microwave popcorn - nice touch! The arena was... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Emmasmama, It is great to see all of these positive reviews from our Garth Brooks fans! It was a pleasure having all of you stay with us while you attended his concerts in Rosemont. Thank you for mentioning Ira, Rosario and Jaz as making your stay more comfortable. They are some of our greatest assets and we are lucky... More

Northwest IN
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A few nights ago we stayed at the Residence Inn Chicago O'hare. It is located right next to the Allstate Area. We were there for the Garth Brooks concert. This was a perfect location! So close!!! There was a man and woman helping at check in and they were both very friendly. We later went and asked for extra blankets... More

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello IndianaTraveler, Thank you for staying with us for your visit to see Garth Brooks! As I'm sure you could tell, we had quite a few guests staying with us who were here to see him. I am happy to hear that you enjoyed your suite and that you were able to take advantage of breakfast. Thank you for also... More

Wisconsin
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 15, 2014

My husband and I recently traveled to Rosemont, IL, for an overnight stay to see Garth Brooks at the Allstate Arena. The hotels surrounding this venue were all pretty pricey, but the Residence Inn had the best price tag for around $150 a night. The staff was very friendly upon check-in and we got settled into our room very quickly.... More

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello LKR, It sounds like you got to experience everything we have to offer during your short stay with us, great job! I hope you enjoyed the concert at the All-State arena, we heard a lot of positive reviews about Garth's performances. I am happy to hear that you enjoyed our Two Bedroom Suite, it is a very unique room... More

Indianapolis, Indiana
Contributor
15 reviews 15 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 9, 2014

How this property continues to fly a Marriott flag is beyond us. We paid for proximity to Garth Brooks at Allstate Arena, and we were fleeced. Stinky hallways with dirty carpet, no luggage rack in the room (night front desk person said "I've never seen one"), hair in bathroom and in closet, dried food on walls, moldy shower with head... More

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello tnr_traveler, Thank you for taking the time to share your recent experience with us. It is great to hear that you found our staff to be friendly and helpful as our people are our best asset. I am also glad that you found the grounds of the hotel to be well kept, as we have a very nice courtyard... More

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Additional Information about Residence Inn Chicago O'Hare

Address: 7101 Chestnut Street, Rosemont, IL 60018
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago O'Hare 3*
Number of rooms: 192
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Also Known As:
Residence Inn Chicago o`Hare Hotel Rosemont
Residence Inn Rosemont
Rosemont Residence Inn

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