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Residence Inn Chicago O'Hare

3.0 of 5 7101 Chestnut Street, Rosemont, IL 60018
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Residence Inn Chicago O'Hare
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Residence Inn Chicago O'Hare
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206 reviews from our community

Traveler rating
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    75
    27
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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Danbury, Connecticut, United States
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This Residence Inn is conveniently located near the Chicago airport and is also close to a shopping complex that includes a Target, and several eateries that are right next to each other. So that is nice if you want to go out and eat some cooked food instead of cooking food at the Residence Inn full Kitchen that comes with... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Malayappan, Thank you for staying with us this past January for your visit to the Chicago area. Hopefully you were able to survive the deep freeze we encountered last winter. I am glad to hear that you found our location to be convenient and our staff to be helpful during your stay. Having target and multiple restaurants close by... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

As with one of the other reviews, I was trapped at Chicago O'Hare when the fire took out the Traffic Control Tower. So a couple of important comments, one is that the hotel operator was terrific as we worked to reserve a room after my last flight possibility had 45 people on the waiting list and I was #37. Next... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Random T, Thank you for sharing your recent experience with us! I am sorry to hear that you were one of many caught in delays during the control tower fire in the area. I can only imagine the frustration of being toward the end of the waiting list for a flight home. We are happy to come to the... More

Memphis, Tennessee
Top Contributor
84 reviews 84 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in town for a brief one-night stay. Since I had an appointment at the airport itself I decided to stay here at the Residence Inn as they met all my criteria by having an airport shuttle, free breakfast and free wi-fi. The nice thing about RIs is that the rooms are larger than typical hotel rooms so you... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Cards-Preds-Fan, Thank you for choosing our hotel for your appointment at O'Hare. It is great to hear that our complimentary Wi-Fi and full buffet breakfast were exactly what you were looking for during your overnight stay. I am sorry to hear about the noise above you when you checked in. In the future, please feel free to reach out... More

Overland Park, Kansas
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Got stuck amid the chaos at Chicago O'Hare when the Traffic Control Tower had the unfortunate fire. Standing in line at the airline counter way beyond midnight, where we were told that it was impossible to get any flight out any time soon. Everyone and the whole world rushed to get a hotel room. Waiting at the curb trying to... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Eva V, It sounds like you were one of many who were highly inconvenienced due to the control center fire last month. I am sorry to hear that you had such a chaotic experience at the airport that day. I have been stranded myself while flying, so I completely understand the frustration and exhaustion that come with it, especially... More

Chicago, Illinois
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 14, 2014

This is a four-floor courtyard-type Residence Inn near O'Hare. The front desk staff has always been very friendly here and adds an extra touch. The rooms are being updated - the new desks are very large and the 1980's couch was replaced with something modern and useful. New carpets - might want to run the bathroom fan and crack a... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello passingthrough, Thank you for stopping in to see us while in the Rosemont area, and thank you for recognizing our front desk staff as an asset to our hotel. Our people are what make the hotel thrive, and it is always great to hear that they are appreciated. I'm happy that you were able to experience one of our... More

Central New Jersey
Top Contributor
131 reviews 131 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 12, 2014 via mobile

Landed late on a Thursday, got to the Residence via the free courtesy shuttle and was warmly greeted by Latasha, who quickly and efficiently checked us in. Loved our 1 bedroom suite with kitchenette, the renovation team that was working during the day was extremely courteous, and the breakfast buffet had healthy as well as hot comfort food everyday. The... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Nomad, Thank you for staying with us for your recent visit to Chicago. It is great to hear that you had an overall positive experience with us. Latosha is truly an asset to our team and I thank you for recognizing her as a staff member who was helpful to you. I am glad that you were able to... More

Louisville, Kentucky, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 11, 2014

Typical Residence in - clean with very professional staff. We chose this location to be close to graduation ceremonies for our son's grad school commencement. It is literally next door to the Rosemont Horizon, so we only had to walk across the parking lot to get there. Plus plenty of eating options very close. And easy to get to because... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Ken, Congratulations to you and your son on his graduation from Depaul University! Thank you for staying with us while attending the ceremony at the All-State Arena (formerly Rosemont Horizon). It is great to hear that you found us to be a convenient option and that your interaction with our staff was positive and professional. We hope to see... More

Boston, Massachusetts
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 8, 2014

Stayed here for a week for a conference. The staff is phenomenal. Everyone greets you pleasantly and does their best to accommodate you. Cannot say enough good things about the staff. Also, location is great - about 10 mins from O'Hare and in the parking lot/across the street are a bunch of different restaurants/fast food/Target, etc. They were beginning a... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello tommym96, Thank you for staying with us while attending the conference held at our property. It is great to hear that you had nothing but positive encounters with our staff during your stay. It is our goal to be one of the friendliest hotels in the area and I am happy that you were able to experience that. I... More

1 review
4 of 5 stars Reviewed October 7, 2014 via mobile

I attended a concert at the allstate arena and I feel that this hotel was by far the greatest, with the location as well as its amenities provided. I also had the pleasure of being assisted by your lovely front desk clerk. I believe her name was Latisha.She's amazing!!!!! She is the true definition of customer service.

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello theavens, Thank you for choosing our hotel while you were attending an event at the All State Arena. Being the closest hotel to the arena, we are happy to host guests for concerts or other events. It is great to hear that you were able to interact with Latosha during your stay with us. Our people are our greatest... More

Ahmedabad
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 6, 2014

I stayed for a week. Rooms are really nice. Access to airport is good. Hotel provided complimentary shuttle service to airport and from there train is available to downtown Chicago. Staff is friendly.

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello, Thank you for spending the week with us recently! It is great to hear that you chose us for your extended visit to the Rosemont area. I am glad that you found it convenient to be able to use our complimentary shuttle service to the O'Hare airport and to catch the Blue Line to get into Chicago. Being 15... More

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Additional Information about Residence Inn Chicago O'Hare

Address: 7101 Chestnut Street, Rosemont, IL 60018
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago O'Hare 3*
Number of rooms: 192
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Also Known As:
Residence Inn Chicago o`Hare Hotel Rosemont
Residence Inn Rosemont
Rosemont Residence Inn

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