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All 16 Rosemont hotels

Residence Inn Chicago O'Hare

3.0 of 5 Hotel   |   7101 Chestnut Street, Rosemont, IL 60018
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76%
Ranked #10 of 16 Hotels in Rosemont
Certificate of Excellence 2014
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194 reviews from our community

Traveler rating
    78
    67
    26
    14
    9
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60
29
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60
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I recently traveled to Rosemont, IL, for an overnight stay to see Garth Brooks at the Allstate Arena. The hotels surrounding this venue were all pretty pricey, but the Residence Inn had the best price tag for around $150 a night. The staff was very friendly upon check-in and we got settled into our room very quickly.... More

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Indianapolis, Indiana
Contributor
15 reviews 15 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

How this property continues to fly a Marriott flag is beyond us. We paid for proximity to Garth Brooks at Allstate Arena, and we were fleeced. Stinky hallways with dirty carpet, no luggage rack in the room (night front desk person said "I've never seen one"), hair in bathroom and in closet, dried food on walls, moldy shower with head... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello tnr_traveler, Thank you for taking the time to share your recent experience with us. It is great to hear that you found our staff to be friendly and helpful as our people are our best asset. I am also glad that you found the grounds of the hotel to be well kept, as we have a very nice courtyard... More

Bangalore, Karnataka, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been staying at this hotel for 3 weeks now and I've loved it so much so that I plan to return in December. The rooms are clean and the staff very helpful. I prefer a slightly hard bed and often develop back problems due to extra soft hotel mattresses.When i requested the staff if they could do something to... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Pallavi Vikash, It is great to hear that you have enjoyed your stay with us over the past three weeks. We have been happy to have you during your time in the Chicago area. We take pride in going above and beyond to make sure all of our guests feel at home, and it is great to hear that... More

philadelphia area
Top Contributor
263 reviews 263 reviews
50 hotel reviews
237 helpful votes 237 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We always stay at Residence Inns because we have four small children and we love having three beds and a kitchen. This one was no exception. Having an outdoor pool in the Chicago area seems a little short-sighted. How much use does it really get? We were there in August and only one day seemed warm enough. One of our... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello elawson, I am happy to hear that you consistently choose Residence Inn while traveling with your family. It sounds like you had one of our Two Bedroom Suites which are quite the hot commodity during the Summer months. With the Chicago weather, it can be a bit tricky operating our outdoor pool, but we keep the temperature nice and... More

Hartsville, South Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

After a long, harried day of travel, I ended up with an unexpected overnight in Chicago. My travel agent booked a Renaissance hotel ....unfortunately I got on the Residence Inn shuttle by mistake. After visions of a bad day getting worse, the shuttle driver Martin got permission to drive me to the other hotel. This was well beyond the call... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Emegy, Being an airport hotel, our shuttle drivers come across quite a number of travelers stuck in the predicament that you were. I'm sorry to hear about your terrible day of travel. It is great to hear that Martin took it upon himself to go above and beyond to make your day better. Although we wish you would have... More

Kirksville, Missouri
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We took a family trip and stayed in the 2 bedroom suite with 2 bathrooms and had a very comfortable and nice stay. Very nice room and a good breakfast. However the breakfast area needs to be arranged a little better it can get very congested.

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello KimberCub, Thank you for bringing your family to stay with us this Summer. I am glad to hear that you were able to enjoy our Two Bedroom Suite, and that it provided enough space for your entire family. I hope everyone was able to eat their fill at our complimentary breakfast buffet as well. We will be renovating our... More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I've been staying at the hotel for 4 months now and I absolutely love it! Great amenities, great location (to ord airport) and great staff! Martin is always on time when picking me up from airport or dropping me off. He offers me water and is overall a great driver! Always smiling and in a great mood. Thanks for your... More

Was this review helpful? Yes 1
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello TurboTraveler, It has been great to have you stay with us at the Residence Inn for the past 4 months. Thank you for continuing to use our hotel for your Extended Stay needs. I am happy to hear that you have enjoyed your interaction with all of our staff, especially Martin. When working at the airport, I am sure... More

Boulder, Colorado
2 reviews
2 of 5 stars Reviewed 4 weeks ago

The hotel is a standard Residence Inn offering. No real complaints there regarding the actual room. However, the shuttle service is TERRIBLE. There is no shuttle before 5:00 a.m., which is not acceptable. My family had a 6:00 a.m. flight and there is no available service to make them get there on time. The shuttle is one reason why we... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Alan J, Thank you for coming all the way from Boulder to stay with us for your visit to the Chicago area. It is great to hear that our hotel is a 4 star hotel in your eyes! I appreciate your feedback on your shuttle experience. I am sorry to hear that it did not meet your expectations. We... More

Scottsdale, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

I am a frequent business traveller, so when I am on the road I want all the comforts of home. This hotel meets all my needs. From pick up at the airport to the return trip back it is a great experience. Martin, the shuttle driver is very nice. Always smiling with a kind word for everyone. The front desk... More

Was this review helpful? Yes 1
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello SkyBarbie, Thank you for allowing us to be your "home away from home" when you travel to the Chicago area. We understand how hard it can be for our travelers to be away from home, especially those who stay with us for an extended period of time. I am happy to hear that you have had the chance to... More

San Antonio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014 via mobile

I stayed for 3 nights and the staff was wonderful, very friendly and had a great sense of humor. I took the shuttle to the airport and back a few times throughout my stay and the drivers were great. My personal favorite was Martin, he was an excellent driver and was very friendly. If I ever make a trip back... More

Was this review helpful? Yes 1
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hi Lvill, I am happy to hear that you loved your 3 night stay with us, we loved having you! Our shuttle service to the airport is a great option for flights and to get downtown, it is great to hear that you were able to take advantage of it. Our drivers take pride in being the first impression of... More

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Additional Information about Residence Inn Chicago O'Hare

Address: 7101 Chestnut Street, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago O'Hare 3*
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Also Known As:
Residence Inn Chicago o`Hare Hotel Rosemont
Residence Inn Rosemont
Rosemont Residence Inn

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