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Residence Inn Chicago O'Hare

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7101 Chestnut Street, Rosemont, IL 60018
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Residence Inn Chicago O'Hare
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Residence Inn Chicago O'Hare
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247 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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University Place, Washington
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a great extended stay Hotel close to O'Hare with shuttle service every 1/2 hour. They have 2 conference rooms(groups up to 25 people) and there is a workout room. There is a complimentary breakfast from 8-10 every morning. Outdoor grill and swimming pool. The restaurants are close and several choices of cuisine. The Allstate Arena is right close,... More 

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Minneapolis, Minnesota
Top Contributor
85 reviews 85 reviews
8 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stay@ the Residence Inn O'Hare annually and the price, location and attentive staff are well worth the value. I like the property layout and the spacious and updated clean rooms. The Wifi is free and The hot breakfast is a plus also. Lots of privacy and within walking distance from Target and other restaurants. I highly recommend the Residence... More 

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate the 5/5 rating and your recommendation of our hotel. It was a pleasure having you with us, and we hope to see you again soon. Thank you for your business! All the best, Margaret Dye General Manager More 

PA
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Newer hotel in very convenient location - easy to get to the Rosemont blue line station (and use the $5 park and ride), O'Hare, casino, and newer mall nearby. Lots of restaurants and shopping within a mile as well. Hotel itself had OK breakfast, newer furnishings, and a nice large suite.

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate the 4/5 rating and your comments about the hotel amenities. We hope to have the opportunity to serve you again the next time your travels bring you to Rosemont! All the best, Margaret Dye General Manager More 

Utica, New York
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to an event at the Allstate Arena which is walking distance from the back door of the hotel or accessible by a 30 second car ride. We called up after the event and still got a really inexpensive rate. There are also a few restaurants in walking distance including a Steak and Shake.

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate the kind words and the 5/5 rating. We hope to have the chance to serve you again the next time you visit the All State Arena. Thank you for your business! All the best, Margaret Dye General Manager More 

Green Bay, Wisconsin
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay here every year for the Stars on Ice show, as it is THE most convenient property to Allstate Arena - park your car at hotel and literally walk next door. Our room furnishings and bath were updated, and the lobby was recently renovated. Consistently clean, comfortable, reliable -- unlike some Chicago locations, we feel pretty safe in this... More 

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for taking the time to share your experience at our hotel. We truly appreciate the high rating and kind remarks. We are also grateful for the feedback. Thank you for choosing our hotel each year that you travel to Rosemont, your loyalty is appreciated. We hope to see you again soon. Warmest regards, Margaret Margaret Dye... More 

Kansas City, Kansas, USA
Top Contributor
191 reviews 191 reviews
63 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As with all RI in the Marriott chain, the rooms are spacious and comfortabble. The staff were very friendly and helpful. Most important to me -- the bed was very comfortable and the pillows actually were plush while still being firm enough to support. Kudos for not having pillows that can't even support the weight of another pillow! For those... More 

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for taking the time to share your experience about our hotel. We are grateful for the 4/5 rating and the compliments. We also appreciate the feedback about the shuttle and will pass it on to our team. We hope to have the opportunity to serve you again soon! All the best, Margaret Margaret Dye General Manager More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here because of a layover and had a great experience. My bus driver, Martin, was the best! So friendly and helpful with my questions. The front desk worker was very hospitable as well. The room was very nice and the place was clean.

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for taking the time to share your experience about our hotel. We are grateful for the 5/5 rating and the compliments. I will personally ensure that Martin is recognized for his efforts. We hope to see you again on your next visit to Chicago! Warmest regards, Margaret More 

Montreal
Top Contributor
52 reviews 52 reviews
52 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one night after my flight out of ORD was cancelled. Shuttle provided a comfortable ride from the airport (10 minute ride). Check-in was long because there was only one front-desk employee in the evening and all the cancelled flights created a heavy last-minute workload (guests checking in, people calling to make reservations and requesting shuttles, etc)... the... More 

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for taking the time to share your experience about our hotel. We are grateful for the 5/5 rating and the compliments. We also appreciate the feedback and will pass it on to our engineering team. We hope to see you again on your next visit to Chicago! Warmest regards, Margaret Margaret Dye General Manager More 

Indianapolis, Indiana
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here to attend a trade show in Rosemont. Front desk service was exceptional. Breakfast and evening food well done. Room clean with updated furnishings. The hotel provides complimentary shuttle to OHare and drops off very close to the blue line train, thus making transportation to other parts of Chicago, including downtown, quite easy.

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you for taking the time to share your experience at our hotel. We truly appreciate the 5/5 rating and compliments. We look forward to serving you again the next time you travel through Chicago! All the best, Margaret Margaret Dye General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2015

Absolute top of the line service. Ended up there on a misdirected flight totally unprepared for climate and travel. Martin Sanchez being the driver delivered me and directed all of our needs. Second shift front desk attendant was most hospitable. Made great coffee too. A not so good situation was made good by these folks. Thanks so much!.......Tony Montana

Was this review helpful? Yes 1
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for your review and 5 out of 5 rating for our hotel. We truly appreciate the kind words and compliments about the hotel and staff. I will be certain that Martin and the front desk team receive the proper recognition for their efforts. We hope to have the opportunity to serve you again in the future.... More 

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