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Residence Inn Chicago O'Hare

3.0 of 5 7101 Chestnut Street, Rosemont, IL 60018
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Certificate of Excellence 2014
Residence Inn Chicago O'Hare
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Residence Inn Chicago O'Hare
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225 reviews from our community

Traveler rating
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    82
    29
    14
    9
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67
35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This is a really nice hotel. The shuttle driver Martin is a rare find. All the staff are friendly and very accommodating. The problem for me is that I am a fairly light sleeper and we could hear every footstep from the floor above. But the main reason for the 3 rating is the beds are way too hard. I... More 

Was this review helpful? Yes
Rochester, Minnesota
1 review
4 of 5 stars Reviewed 1 week ago

I am a frequent business traveler and happened to pick the Residence Inn out of closeness to the airport. I stayed for several weeks and found the staff attentive to my requests. I want to particularly point out the shuttle driver Martin. I took the shuttle twice a day to the airport. He was friendly and helpful even with the... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hi Larry, Thank you for choosing to stay with us during your trip to the Chicago area. As a frequent traveler, we know you have many options and are happy to hear that the Residence Inn topped your list near O'Hare! It is great to hear that you found our staff to be helpful, and that you were able to... More 

Muskegon Michigan
Top Contributor
200 reviews 200 reviews
51 hotel reviews
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed 1 week ago

We were going to Punta cana for a week and needed a place to park the car, spend the night, and fly away. We selected the residence inn because we really like them across the country and were not disappointed by this one. They charged me $50 to leave the car for a week which is considerably less expensive than... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Geogh3, I hope you enjoyed your trip to Punta Cana! Those of us stuck in the cold Chicago weather are a bit jealous that you were able to get away to someplace warm. It is great to hear that our Park N Fly option allowed you to get your vacation off to a great start. We are proud to... More 

Denver, Colorado
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here for a month while working at the airport. My room was updated and clean. I was able to walk to the Target next door for groceries and used the kitchenette almost every night. I have only two complaints. First, it annoyed me that the housekeeping staff ran the dishwasher when it contained even a single glass; huge... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Chlee, Thank you for staying with us long term while working at the airport for a month. It is our pleasure to be your home away from home when staying such a long period of time. I am happy to hear that during your stay you found the hotel to be clean and friendly - and that you were... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

As a frequent guest of this hotel, I am constantly surprised how far the staff go to ensure an enjoyable stay. They offer shuttle service to and from the airport and the drivers are knowledgable about the area and very friendly. One of the drivers, Martin, is always eager to share his insights on activities you can do to add... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Walter, Thank you for sharing your recent experience with us. It is great to hear that you found our staff to be friendly and accommodating. It is our goal to be the friendliest hotel in the area, and I am glad you experienced that with us. Thank you for mentioning Martin, his spirit to serve certainly embodies the philosophy... More 

Granger, Indiana
Top Contributor
64 reviews 64 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

While traveling, we missed a flight at O'Hare and need a hotel for the night. This was close to the airport so we gave it a try. It was a good decision. The location is very convenient to the airport. They also offer a park-and-fly option with the use of their airport shuttle if you stay the night for $50.... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hi Steve D, Sorry to hear about your missed flight at O'Hare, being near a major airport we see these things quite frequently. Thank you for giving us a try for a quick overnight stay. You were right on with our Park N Fly option, we allow guests to park up to 14 days with this option when available. Thanks... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I consistently stay here because everything about it is great. The staff, most of all, are what make the hotel great. The driver Martin is awesome! When he picked me up from the airport after a ridiculous delay his personality was wonderful! Characteristics like this make me want to stay at other Residence Inn's when I see them.

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Efields, Thank you for continuing to visit our hotel when in the Chicago area. It is great to hear that our staff is the reason that you continue to return. Our people are what set us apart and it is our goal to be the cleanest and friendliest hotel in the area, and I am happy you have been... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed for two nights when I had some issues with my flight out of Chicago. I found Ira at the front desk. He was very helpful and flexible in sorting me out. He went out of his way. The courtesy shuttle drivers were also all very well-mannered and polite. They made good friendly conversation. In particular I recall Martin... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hi Mark, I'm sorry to hear about your flight issues at O'Hare, but I am happy that we were able to help you out in your time of need. It is great that you were able to interact with Martin and Ira during your stay. They both embody the customer service attitude that we like all of our associates to... More 

madrid españa
Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Martin was very nice and helpul! Today I had to take the shuttle to and from the airport and the experience was awesome thanks to him. He helped me with the luggage, told me where to get off and where to go. On the way back I got lucky and Martin was there again to help me get back to... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Carahuevo, Thank you for staying with us while in the area from Madrid. I hope you survived the cold Chicago winter weather! I am happy to hear that you enjoyed your stay, and in particular your interaction with Martin. Our shuttle drivers are the face of our hotel at the airport, and it is great to hear that they... More 

Pearl City, Illinois
Top Contributor
66 reviews 66 reviews
38 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here with my wife for a nearby concert at the Allstate Arena. Convenienly located just off hwy 90 with free parking and a short 5 min walk to both the arena and restaurants make this an ideal and stress free choice. The room was typical Residence Inn high quality with an outstanding full breakfast, friendly staff and free shuttle... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello KurtM, Thank you for staying with us while attending a concert at All State Arena. It is great to hear that you found our location to be convenient to the Arena as well as O'Hare Airport - I'm glad you were able to take advantage of our complimentary shuttle the morning after the show. I appreciate your feedback on... More 

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Additional Information about Residence Inn Chicago O'Hare

Address: 7101 Chestnut Street, Rosemont, IL 60018
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago O'Hare 3*
Number of rooms: 192
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Also Known As:
Residence Inn Chicago o`Hare Hotel Rosemont
Residence Inn Rosemont
Rosemont Residence Inn
Hotel Style:
#9 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
#10 Romantic Hotel in Rosemont

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