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Residence Inn Chicago O'Hare

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7101 Chestnut Street, Rosemont, IL 60018
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Residence Inn Chicago O'Hare
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Residence Inn Chicago O'Hare
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264 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stockholm, Sweden
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a excellent place to stay. We stayed for 2 weeks as we had some camps to attend near by. The hotel is reasonably renovated and the suites are spacious and clean. The cleaning quality varies a little from day to day, but still ok! Mainly they forgot to refill i.e. shampoo or take out the trash. The... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for taking the time to rate our hotel. We appreciate the 4 of 5 rating and we are grateful for your business. We hope to have the opportunity to serve you again soon. All the best, Margaret Dye General Manager More 

USA
Level Contributor
62 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

For us, the positives about this hotel included the shuttle service to and from O'Hare; the helpful and friendly attitude of each staff member who we met; a large, clean, quiet room with a kitchen; shopping and moderately-priced restaurants within easy walking distance; a good breakfast buffet; and proximity to U.S. Hwy 45 and Illinois Route 72 as alternatives to... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for taking the time to review our hotel. We truly appreciate the 5/5 rating as well as the compliments about the hotel and staff. All of your feedback is very helpful to our hotel and to our future guests. We hope to have the chance to serve you again soon. All the best, Margaret Dye General... More 

Innisfil, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I can't say enough about this hotel..we were beyond satisfied with our 4 day stay! The employees are very nice, and helpful. The grounds and pool are very nice, the rooms are so spacious and come supplied with anything you may need. We were also very happy with the buffet breakfast that is included in what is such a reasonable... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for taking the time to review our hotel. We truly appreciate the 5/5 rating as well as the compliments about the hotel and staff. We are always happy to hear from our guests, and it is great to know our amenities met your needs while in Chicago. We hope to see you again soon. Warmest regards,... More 

Springfield, Missouri
Level Contributor
87 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is certainly not a five star property or one of the many two star hotels pretending to be five star properties at O'Hare (while charging five star prices). But its just fine. The rooms are clean and spacious. The hotel shuttle is convenient and the drivers are helpful and even cheerful (both the evening driver who picked us... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for taking the time to review our hotel. We appreciate the 4/5 rating as well as the feedback about your stay. We are grateful for your business, and hope to have the chance to serve you again soon. All the best, Margaret Dye General Manager More 

Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Residence Inn Chicago O'Hare at best is good but not great, first problem with the hotel is the lack of Ice dispensers in the corridor, which makes for my typical in room glass of Iced Water, gain a couple steps, second problem is that the hotel is far from many of Chicago's off the beaten path restaurants, sure there... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for taking the time to review our hotel. We appreciate the 4/5 rating as well as the feedback. We always use information from our guests to improve upon the hotel. We truly appreciate the business, and hope to have the opportunity to serve you again soon. All the best, Margaret Dye General Manager More 

Jonesboro, Arkansas
Level Contributor
154 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a perfect location for our Allstate arena two day crusade. The nearby eateries gave us great options and our hotel was clean and well air conditioned. The security was adequate, breakfast well presented and the staff was friendly. The two bedroom two bathroom suite worked well for our family of four adults. We'll gladly stay there again and... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for taking the time to share your experience at our hotel. We truly appreciate the 4/5 rating and the kind words. I have shared your review with the team. We are happy to know that our hotel was convenient for your needs while attending an event at All State Arena. We hope to have the opportunity... More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in a 2- bedroom suite with full kitchen and utensils provided. located right next to the AllState Arena (Rosemont Theatre), this couldn't have been more convenient for attending my sons graduation. While others looked for parking, we casually strolled to and from the arena. Although there isn't an abundance of restaurant options, there are plenty of restaurant chains... More 

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for taking the time to share your experience at our hotel. We truly appreciate the 4/5 rating and the kind words. I have shared your review with the team. We hope to have the opportunity to serve you again soon. All the best, Margaret More 

Jerusalem, Israel
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for almost 2 weeks. The room was big and offer a kitchenette with everything you need to make a small meal. The room service was good and the room was clean. Will defently back there.

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for taking the time to review our hotel. We truly appreciate the 4/5 rating and feedback. We look forward to serving you again in the future. All the best, Margaret Dye General Manager More 

Robbinsdale, Minnesota, United States
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 24, 2015

Whenever we visit Chicago we always stay at The Residence Inn. The rooms are always clean and on good order. The service is superb and if there is something you need the staff will go out of their way for you. I always recommend this hotel to anyone travelling to the area that is not looking to stay downtown.

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for taking the time to rate our hotel and share your experience. We are truly grateful for the 5/5 rating and the compliments. I have shared your review with the team. We hope to have the chance to serve you again soon! Warmest regards, Margaret Dye General Manager More 

Chandigarh
Level Contributor
60 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed June 11, 2015

I stayed here for five nights while visiting Chicago downtown for a huge conference in which all hotels were exorbitantly priced. Was lucky to book this place for a decent price compared to what was available elsewhere. Several good things about this place: 1) Free shuttle from airport to hotel every 30 minutes (from 5 AM to 1 AM) that... More 

Was this review helpful? Yes 4
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you so much for taking the time to share your experience at our hotel. We truly appreciate the 4/5 rating as well as the feedback. We are happy to know you enjoyed your time with us, and we hope to see you again soon! All the best, Margaret Dye General Manager More 

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