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All 16 Rosemont hotels

Residence Inn Chicago O'Hare

3.0 of 5 Hotel   |   7101 Chestnut Street, Rosemont, IL 60018
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Residence Inn Chicago O'Hare
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75%
Ranked #10 of 16 hotels in Rosemont
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Dawn B SW Washington
  • Overview
  • Reviews (181)
  • Photos (42)
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181 people have reviewed this hotel

Traveler rating
    74
    61
    26
    11
    9
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53
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
SW Washington
Contributor
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 2 nights and had a wonderful time. The staff were friendly, accommodating and extremely helpful. They gave us information on the local area, everything from tolls on the freeway to catching the L from O'Hare. Every staff we encountered was fabulous (housekeeping, shuttle drivers, front desk staff). The room was perfect for my husband and I... More

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1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Loved the stay, the hotel was very supportive of Herbalife as we took over the hotel for the annual extravaganza! And Martin Sanchez was the greatest shuttle driver I have ever had, he held a good conversation when I was the only passenger, and also worked to accommodate us as we all left at the end of the weekend!

Was this review helpful? Yes 1
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Jmaness, Thank you for your kind words about our driver Martin. Our hotel was happy to have the attendees of the Herbalife convention stay with us, and it is great to hear that he is part of what made your stay special. It was nice to be surrounded by all the energy that the convention generated in the Rosemont... More

Huntsville, Alabama
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Clean, comfortable, great staff. We stay here once or twice a year while visiting family and it is fantastic. Gloria, who oversees the morning breakfast, is a bright spot. She is so kind and accommodating. I always enjoy the fitness center which is clean and always in working order. Not a bad commute to attractions downtown (as long as you... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you for continuing to stay with us while visiting your family in the area. I am happy to hear that you have been able to get to know Gloria in our gatehouse, she is a great asset to our hotel year in and year out. We appreciate you braving the Chicago traffic to continue to stay with us, of... More

madison, wiscosnin
Top Contributor
68 reviews 68 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Needed a suite hotel in the Des Plaines hotel due to an outpatient surgery at a nearby hospital. I double checked the reservation the day before our stay to request a first floor room and extra pillows. Desk clerk was slow to process the reservation and ended up with a room at the far end of the second floor, overlooking... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you for choosing our hotel for your outpatient procedure in the area. I hope everything went well with the procedure. I am sorry that we were not able to meet your request for a first floor room during this stay. We make every effort to try to meet each need of all our guests, and I understand the frustration... More

Ottawa, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

My wife and I were stuck overnight in Chicago because of weather issues. We came to the Residence Inn and Amelia (the night auditor) informed us that they were fully booked up. She then proceeded to make about 20 calls for us to find us nearby accommodations and ever ordered a taxi for us. She did not have to do... More

Was this review helpful? Yes 1
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello Eugene, I am sorry to hear that we were unable to accommodate you while you were stranded in Chicago. We have the opportunity to help out many stranded travelers due to the unpredictable weather in Chicago, and it is a shame that we were unable to have you stay with us recently. Even when we are unable to have... More

Melbourne, Australia
Contributor
14 reviews 14 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here as it was convenient to ORD for an early morning departure the next day. Area is 'low rent' but that is often the case for places under the flight path of an airport in big cities. Staff were disinterested and clearly didn't want to be there, and have much better stays in other major chains nearby. Rooms a... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Hello SoCalApproach, I am glad to hear that you found our location to be convenient to ORD for your early morning flight, as well as convenient to the All-State Arena. It is nice to have a venue like the arena in our backyard, and to provide our guests with peace of mind when needing to be at the airport for... More

Mifflintown, Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

Went to a concert at the Allstate Arena. Wanted a place to stay close by the arena. My husband and I were extremely impressed with the full (in room) kitchen and space the room offered. The arena is literally out the back door and across a small parking lot. There is a park nearby. Walking distance to a few restaurants... More

Was this review helpful? Yes 1
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you for the kind words about our hotel. I am always happy to hear when we exceed the expectations of our guests! Our location directly next to the All-State Arena makes us the perfect hotel for our guests who are attending events there. I am also glad to hear that you had an opportunity to interact with Latosha, she... More

Keller, Texas
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 8, 2014

Was catching an early morning flight and needed somewhere close to ORD. My wife used points to book a room for me at the last minute. Great service, good room and good location The bus to the airport was on time the next morning and the driver very friendly.

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you for choosing to stay with us during a quick stopover for an early flight out. We have many guests who choose to book using Marriott Rewards points with us for just the same situation you did. I am happy to hear that you found our staff to be friendly, the room comfortable, and the location convenient for your... More

Columbus, Indiana
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 5, 2014

My wife & I brought our three children to Chicago to pick up one of their friends who was flying into O'Hare. That meant six of us (wife & I, plus youths ages 16, 15, 14, and 12) needed adequate space. As both a Marriott Rewards & Hilton Honors member, we considered various options near O'Hare. It was a busy... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you for taking the time to share your experience with us. I appreciate you choosing the Residence Inn as a loyal Marriott Rewards member. I am sorry that we did not have any of our Two-Bedroom suites available for you and your family, unfortunately they are a hot commodity during the Summer months and often sell out well in... More

San Jose, California
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 4, 2014

Due to my line of work, I have stayed here over a month so far and am very comfortable here. There is a free hot breakfast every morning and a free dinner with wine and beer Monday - Thursday. If you don't feel like going out to eat you can grab some grub here and even take it to your... More

Was this review helpful? Yes
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review

Thank you for taking the time to share your thoughts on our hotel. It is great to hear from our guests who have been staying with us for an extended period of time. I'm glad that you have been able to experience all of the amenities we are able to offer, and that our staff has made our hotel feel... More

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Additional Information about Residence Inn Chicago O'Hare

Address: 7101 Chestnut Street, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago O'Hare 3*
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Also Known As:
Residence Inn Chicago o`Hare Hotel Rosemont
Residence Inn Rosemont
Rosemont Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Business Hotel in Rosemont
Hotel Class
Official Description (provided by the hotel)
*All rooms are suites containing living/dining room and kitchen area*Complimentary full breakfast buffet *Complimentary evening social Monday through Thursday 6-7:30pm*Complimentary Shuttle Service to/from OHare Airport 5am-1am*Complimentary High Speed Wireless in all guest rooms and lobby areas*Complimentary On-site parking*Coin operated laundry facilities*Grocery shopping services*24 fitness center, outdoor swimming pool and sport court*Pets are welcome- it would not be home without them. ... more   less 
Number of rooms
192

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