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Sheraton Gateway Suites Chicago O'Hare


Sheraton Gateway Suites Chicago O'Hare
Hotel class 4 of 5
6501 North Mannheim Road, Rosemont, IL 60018
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Traveler Reviews

65% Recommend
3.5 of 5 stars 66 reviews
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All (66)
[ Date ] [ Rating ]
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3 of 5 stars
Ryder12 1 contribution
TX
Jul 2, 2009 | Trip type: Couples New

Ok, if I can get past the $18.00 a day to park in a parking lot not a parking garage. The hotel staff was very nice upon check-in and check-out. The housekeeping staff was absolutely wonderful! I can't say enough nice things about them, if you need anything they will bring it right to your door! If I had to... more

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3 of 5 stars
CAMarc 6 contributions
Seattle, WA
Jun 30, 2009 | Trip type: Family New

We booked through Hotwire for a stay -- we wanted to be close to the airport so it worked out good for location. We didn't mind it. Agree with other reviewers -- the airport shuttle was slow and took a long time to come if you missed it exactly -- we missed one by 2 minutes at the airport and... more

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3 of 5 stars
lucidlilies 12 contributions
San Francisco, CA
Jun 10, 2009 | Trip type: Solo travel

I've stayed in a few Sheratons in my lifetime and this by far is the worst Sheraton that is in desperate need of a makeover. My initial room smelled of smoke even though the hotel advertises that it is a non-smoking hotel. The room is a bit filthy as there was some trash leftover from the last guests on the... more

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2 of 5 stars
westcoastcyc 2 contributions
Seattle
May 25, 2009 | Trip type: Friends getaway

Oh where do I begin? At the airport, we waited for the shuttle for 30 minutes while other hotel shuttles came by two or three times during that time period. The hotel is located close to the airport which is good, but 30 minutes to wait for a shuttle is unacceptable. Once we got to the hotel, the check in... more

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4 of 5 stars
slckiwi 26 contributions
Salt Lake City
May 18, 2009 | Trip type: Business

This would be a hotel I would choose if I had a layover, but not as a base to experience Chicago. Nice rooms, two LCD flat panel televisions, standard bathroom, refridgerator, nice bedding. As you check in, ask for breakfast coupons (even if your rate doesn't include breakfast) - you may get them - I did! Parking $18 is expensive. more

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3 of 5 stars
kady_elle 11 contributions
michigan
Apr 14, 2009 | Trip type: Family

It was just plain dirty. On arrival, there was an empty beer glass outside the door to our room, and there it stayed for 24 hours. The bathroom in our suite had visible dirt & hair--gross! There was no plastic bag with which to line the ice bucket, which I think is a fairly standard item. The pool area was... more

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4 of 5 stars
KSO 8 contributions
Saint Paul, Minnesota
Mar 12, 2009 | Trip type: Couples

We had a corner room on a high floor which allowed for interesting views of O'Hare Airport. Even though it is very close to the airport, we did not notice much airport noise. It seems as though the hotel is solidly built. If you wanted to use wireless internet in your room, there was a charge of $4.95 per day.... more

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4 of 5 stars
heiranig 108 contributions
Lugano, Switzerland
Mar 8, 2009 | Trip type: Family

We needed a hotel near O'Hare airport, with a shuttle, as we were just staying overnight to catch an early flight the next day. We found the sheraton gateway o'hare perfect and very convenient. The room was so spacious as it was a suite with a separate, large sitting room with its own TV and even a mini-bar/sink area. The... more

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2 of 5 stars
Lovelace1 1 contribution
chicago
Feb 18, 2009 | Trip type: Couples
1/1 found this review helpful

The room was on the 11th floor (cool) but, the decor was outdated, the t.v.'s were the only "new" thing in the rooms. It was valentines day & we decided to choose a facility that had an indoor pool & jacuzzi. The pool was very cold, they even had police tape around a portion of the pool. The entire area... more

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4 of 5 stars
Ken_Tara 17 contributions
Dublin
Feb 9, 2009 | Trip type: Solo travel

Well, got stuck in Chicago overnight as delays in Toronto caused me to miss my connecting flight to Dublin. I was fortunate the American Airlines staff were so organised and it was they, after rebooking flights for the following day, who recommended and booked me into this hotel on a special "Distressed Traveller" rate (63 bucks!). Starting off, the hotel... more

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Sheraton Gateway Suites Chicago O'Hare Also Known As

Address: 6501 North Mannheim Road, Rosemont, IL 60018