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All 16 Rosemont hotels

Sheraton Chicago O'Hare Hotel

3.5 of 5 Hotel   |   6501 North Mannheim Road, Rosemont, IL 60018
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Ranked #12 of 16 hotels in Rosemont
A recent review
5 of 5 stars reviewed 1 week ago
SheryllJane Olympia, Washington
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367 people have reviewed this hotel

Traveler rating
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    35
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Olympia, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff throughout this hotel were very friendly and helpful. I can't say enough about them all. The room was actually a suite, and had a lot of space, good lighting, etc. They do charge for internet, so I would say that is the only bad thing.

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Saint Louis, Missouri
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I visited one night to get our Global Entry mug shots and prints. We were alerted to the need for updates. We requested an upgrade and were given a room on the Hilton Honors Floor. The room was facing the runway and while not quiet we could not complain because we had our two Australian Shepherds. We... More

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Jerusalem, Israel
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

this is my second stay in the hotel in 4 months for client training. we had 20 people in from around the country and the facility is perfect for this setting. Rooms are a great size, all are suites. you can have a private meeting in your room with no problem. even a door to separate between the sleeping quarters... More

Was this review helpful? Yes 1
Madison, Wisconsin
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel mainly for its proximity to the civic center, and I have to say it was quite convenient. The hotel was very clean, on a whole it was quiet (I heard pipes during the night, but no one else I went with heard anything in their rooms), and has very spacious rooms. The rooms are more like... More

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Madison, Wisconsin
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nothing particularly exciting about this hotel - location is convenient to public transportation which made it easy to get to and from the airport, which is why we were staying. Room was comfortable and pleasant.

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Plymouth, Michigan, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The room was spacious and we'll kept. The restaurant was fantastic with great service and a delicious menu. I suggest the the short ribs or the steak with bleu cheese. The staff was very helpful and attentive.

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Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear StevenM, Thank you for taking the time to share your feedback. I truly appreciate it! The short ribs are a new menu item that the Chef just introduced this month. I will be certain to share your kind notes with him personally. Very best, Paul C More

queens
1 review
5 of 5 stars Reviewed 3 weeks ago

This past weekend we had a training event for 60 folks. It was the first of 3 that we are holding at the Sheraton O'hare (April 11-13) and (April 25-27) being the other dates. This was the first time in the 5 years that we have been doing these events that I spent the entire time NOT worrying about any... More

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Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Joem121173 What a wonderful note to read! Thank you! I will be certain to share with the entire hotel especially Julia, Henry, Mary and Erin. We are very fortunate to have them on the team. Very best, Paul C More

Medford, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

We had our first off-site senior management meeting at this hotel. Accommodations including conference rooms, guest rooms and banquet catering/restaurant were exceptional. Hotel personnel including Jaynie Phllips and Erin Fogarty ensured a near flawless event. Pricing was reasonable. Highly recommend location to anyone planning a conference/event.

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Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear ConnieF, Your kind words made my day! Thank you for taking the time to share. Jaynie and Erin are true ambassadors of the Sheraton Chicago O'Hare and I am glad to hear they exceeded your expectations. Very best, Paul C More

Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For me, the devil is in the details, hence the average rating. Overall, the stay was okay, however there were lots of little things that made me giving this hotel a lower rating. The benefits were that the room was quite large and the bed/pillows were quite comfy. The negatives were that check in was extremely slow (which at midnight... More

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Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Stacey McC The details of your feedback are very important to me. I have met with our Director of Guest Services and have made adjustments to the overnight shift to ensure a similar occurence does not repeat. Our Chief Engineer also met with his team to complete projects, such as blinds, in a timely and consistent manner. Please accept my... More

Plano, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I stay at this hotel 4 times a year for a conference. I love this hotel, how clean and up to date it is and the staff are very friendly and accommodating. Its walking distance to Harry Carey's restaurant and its a 10-15 min ride to and from the airport. I also love that they have a really nice shuttle... More

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Additional Information about Sheraton Chicago O'Hare Hotel

Also Known As:
Sheraton Rosemont
Rosemont Sheraton
Address: 6501 North Mannheim Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Rosemont
#9 Family Hotel in Rosemont
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Chicago O'Hare Hotel 3.5*
Official Description (provided by the hotel):
Sheraton Chicago O'Hare Airport Hotel is in Rosemont, IL. Free shuttle service and park and fly packages are available. Stephens Convention Center, Allstate Arena and Rosemont Theatre are nearby. ... more   less 
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