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Sheraton Chicago O'Hare Hotel

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6501 North Mannheim Road, Rosemont, IL 60018
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Sheraton Chicago O'Hare Hotel
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Sheraton Chicago O'Hare Hotel
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514 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Crozet, Virginia
1 review
5 of 5 stars Reviewed 4 days ago NEW

The room was big enough for me, and my 3 kids. We also had a great time down in the lobby, and a great design. The shuttle picked me up in the first few min. we were there. The staff is very helpful as well we wanted a number to a pizza place they gave us the number in less... More 

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Kalamazoo County, Michigan
Top Contributor
63 reviews 63 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel for travelers in and out of O'Hare Airport Chicago and grandparents, like us, with kids in Chicago. The two room mini-suite are very spacious. Flat screen t.v.s with movies and many channels. Rooms service is terrific--try the Cobb Salad! The restaurant (Myrick's) has a convenient buffet during the week. The fitness room is nothing short... More 

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Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We always fly out of this hotel before vacations because of the park and ride rates. Is perfect location, easy to get to, and hotel staff is always very friendly. There is construction outside the hotel now making it a little harder to get into. Also love that we can walk to Harry Carey's. Great option!!

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Squamish, Canada
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a layover in chicago so I needed an airport hotel. The shuttle bus pick up is in front of the hilton. The shuttle comes every 20 minutes. I think the frustrating thing is waiting for the shuttle when you could have just walked into the Hilton. The hotel is a regular hotel. Roomy but nothing fancy. The rooms... More 

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Stittsville, Canada
Top Contributor
126 reviews 126 reviews
72 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent a night here between flights on a mileage run, arriving mid-afternoon and departing the next morning. The hotel has a convenient shuttle from the airport, although I found it a bit of a walk to reach from the main terminal. During my stay there was significant construction on the roads near the hotel, but it wasn’t a problem... More 

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Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear JeffR, Thank you for sharing your kind notes on our suite concept. We hope to see you again very soon, Best, Paul C More 

1 review
5 of 5 stars Reviewed 3 weeks ago

After a long and stressful travel day I was pleasantly greeted by Matthew who was polite and professional and the smooth check in process and friendly atmosphere immediately took my mind off the day's work. Rooms are spacious and the breakfast buffet is amazing!

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Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Ben G Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best, Paul C More 

1 review
4 of 5 stars Reviewed 3 weeks ago

I arrived at the Sheraton for a one night and was very well welcomed by the receptionist staff - Matthew. He was very proactive during the check in process and helpful. Very good staff but the hotel room looks a little dated

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Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Hilton N I really appreciate the time you took to share your feedback. We all look forward to welcoming you back to Sheraton O'Hare. Best, Paul C More 

Burlington, Canada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

ROOM The rooms were very large and well appointed. I was adjacent to a busy highway and a runway and heard nothing other than a siren (once). LOUNGE This is a typical Sheraton so the lounge and common areas are high quality and tasteful. Its not uber modern but its still very respectable. FOOD Everything we were fed was very... More 

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Elk Grove Village, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2015

Had the pleasure of staying again. My favorite hotel at O'Hare. The service levels are at the level of a 5 star hotel. The best Club Lounge of any Starwood I've been to. Don't know why anyone would stay elsewhere!

Was this review helpful? Yes 1
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Amy P What a wonderful way to start the week! Your note made our day. Thank you for taking the time to share your notes on your five star experience. We all appreciate the kind words and look forward to seeing you soon. Very best, Paul C More 

North Charleston, South Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 4, 2015

Great customer service, beds were amazing, food was delicious and it is really close to the airport. They have free shuttles that go to and from the airport as well so it is great if you are traveling. I would definitely recommend this place to anyone else!

Was this review helpful? Yes 3
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Alexander E Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Very best, Paul C More 

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