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All 16 Rosemont hotels

Crowne Plaza Chicago O'Hare

3.5 of 5 Hotel   |   5440 North River Road, Rosemont, IL 60018
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Ranked #11 of 16 Hotels in Rosemont
A recent review
4 of 5 stars Reviewed January 20, 2012
USJapan San Juan Capistrano, California
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550 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Chicago O'Hare
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San Juan Capistrano, California
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 20, 2012

Had the pleasure of staying in this fine hotel when I took a voluntary bump from United on the way from NRT to TPA and the whole experience was a joy thanks in no small part to one of the poshest hotel rooms I've ever stayed in. Huge comfy bed, big hi-def TV w/multiple free HBO channels, in room safe,... More

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Woodstock, Illinois
Top Contributor
85 reviews 85 reviews
19 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed January 18, 2012

We booked thru' Stay123 - we decided to do something new -- we are usually Park n' Fly and the Hyatt Regency folks. 'dis ain't the Hyatt. The room was beautiful and clean and the people were very nice - but the Hyatt is cheaper at Park n' Fly and EVERYTHING is top-shelf, especially the staff and how guests are... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Thank you for providing feedback to us on your recent stay. It is always our goal to provide an exceptional experience and great service to all customers. I am sorry to hear about your early morning experience with the full shuttle. We do schedule multiple vehicles when we expect heavy volume and I am sorry we were not able to... More

Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 17, 2012

Very nice room , comfortable, updated tastefully, friendly staff. We stayed for the Park and Fly option. Early morning flight at O'Hare. Shuttle ran late and was full. Took driver a very long time to load luggage accorrding to drop of terminal. Take earlier shuttle than you think you need. Free parking is outside in adjacent building. Would stay again... More

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Westchester, Illinois, United States
1 review
5 of 5 stars Reviewed January 15, 2012

And now it looks even better! I attended a Chicago Tardis Convention (Doctor Who Fan Event) back in 2007, and the hotel was as near perfect as one could hope for. Great, clean rooms, access to breakfast, lunch and dinner, a nice fitness center, and an excellent, professional staff made my stay a memorable one. I'm returning for at least... More

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San Jose, CA
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 5, 2012

Ended up on a long layover at O'hare and booked a room through hotwire. How lucky was I to end up at the Crown Plaza. Beautiful room, brilliantly quiet, and the most amazingly comfortable beds I think I've ever slept in. Clean rooms, friendly service, and they offered a free shuttle to the airport, to boot. I might have to... More

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2 reviews
2 of 5 stars Reviewed December 30, 2011

I had gone to Chicago to visit my daughter for Thanksgiving Weekend 2011. My girlfriend joined me on Friday the 25th of November. Because hotel parking was so expensive, she parked at the garage at the Rosemont CTA Blue Line Train, and we used the CTA to travel to/from downtown. The hotel did not provide a shuttle to/from the Blue... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

I have reviewed your comments regarding your recent stay and thank you for providing feedback to us. I would like to apologize for the poor follow up on this matter. I want to assure you that it is our standard to get back to all our customers in a timely manner and I am sorry that this did not happen... More

Lemont, Illinois
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 29, 2011

I chose this location because they were boasting free parking while I was away on vacation up to 14 days If I stayed 1 night. Not only was the hotel very nice, it was clean and the staff was very friendly and helpful. How can you beat staying less than 10 minutes from the airport the night before your flight... More

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Sioux Falls, SD
Top Contributor
53 reviews 53 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 27, 2011 via mobile

You can't really go wrong with any hotel in the O'Hare area, and the Crowne is no exception. We were layed over for a flight cancellation, so my review is very quick. Got in very late, check in was fast and friendly. Hotel is very clean, rooms modern and very nice. I was happy with how quiet it was, although... More

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Minneapolis, Minnesota
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 25, 2011

We stayed at this hotel when using rewards points. Overall, we had an excellent stay. The staff was quite friendly and accommodating. Additionally, the hotel's rooms have been updated quite nicely. The room was both comfortable and stylish. Everything was just right for a fun weekend trip into Chicago. In the restaurant on the first floor, the brunch buffet was... More

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New York City, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 23, 2011

We missed our connecting flight out of O'Hare and the airline comped us a room here. Like most hotels around an airport, it's an overflow, crash pad for the airlines. We only stayed here for a few hours to catch a little sleep before our morning flight. The property looks as if it was renovated recently, was clean, and comfortable... More

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Additional Information about Crowne Plaza Chicago O'Hare

Address: 5440 North River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Chicago O'Hare 3.5*
Number of rooms: 503
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Also Known As:
Crowne Plaza Chicago o`Hare Hotel Rosemont
Crowne Plaza Rosemont
Crowne Plaza Hotel Rosemont

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