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All 16 Rosemont hotels

Crowne Plaza Chicago O'Hare

3.5 of 5 Hotel   |   5440 North River Road, Rosemont, IL 60018
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68%
Ranked #13 of 16 hotels in Rosemont
A recent review
4 of 5 stars reviewed yesterday
Joe N Laguna Beach, California
  • Reviews (486)
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486 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Laguna Beach, California
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel would normally claim a lower rating from me because of it's lack of a nice restaurant, however since Gibson's is right out the front door this slight is forgiven. 3 or 4 minutes by cab from O'Hare. Nice clean rooms and great banquet facilities and tons of other dining and entertainment options within an easy walk. Convention center... More

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Waukesha, Wisconsin
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I will start this review by saying that I have stayed here before. My son and I come here every year for the annual Godzilla convention. This is the third time we have been here, and the second time that we have stayed. The convention is very popular and sells out the hotel. I am also aware that some problems... More

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INDIANAPOLIS
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The room was very nice with comfortable beds, a coffee maker, great linens and a well appointed bathroom including a hair dryer and magnetic mirror. The closet also had an ironing board and iron. My only complaint was that the hvac system was very loud (a common problem in hotel rooms). The desk staff was top notch, making sure I... More

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Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at this hotel 1 night for business. The airport is about a 5 minute drive... and the hotel offers a free shuttle 24x7. I stayed on the 11th floor in a non-smoking room and was extremely pleased by the room, the view of the Chicago skyline, the restaurants on-site and overall experience. I did not hear any plane... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Jane L, Your feedback is very important to us. We greatly appreciate that you took some to share that you were extremely pleased by the room and the view of the Chicago skyline, the restaurants on-site and your overall experience. You are correct: Our all room have double-paned windows to eliminate sound. Thank you for your business and we... More

chicago, Il
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for a overnight to experience MB Financial Park, the new outlet mall and the casino. We enjoyed the location. It is in walking distance to both the entertainment park and the mall. The staff was efficient and friendly. They comped our parking for no reason just to be nice. That was a nice touch since... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear stephmarie, Thank you your feedback. I am glad you found some time to explore the MB Financial Park and to do some shopping at Chicago Fashion Outlet Mall as both offer great experience. Thank you for sharing that our staff was efficient and friendly, room was nice and clean and that you overall had a great time. We appreciate... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel for Socialism Conference and my experience with this hotel was great. The staff was friendly and very helpful. My room was very comfortable and spacious which gave me nothing bad to say about the pace all around the hotel. There was a mix up with my room rate since I was staying at a discount... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I have nothing but kind words for this hotel. Our rooms upon arrival were tidy and nicely decorated. A lovely large lobby as well with a resteraunt, bar, and deli. Even the pool was nicely kept and provided a relaxing break from the summer heat. Another big plus was 5 elevators leading up to the rooms. I have had poor... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear srmurr55, We greatly appreciate your kind words about the hotel. Thank you for sharing that our rooms are tidy and nicely decorated the pool was nicely kept and provided a relaxing break for the summer heat, that our staff was helpful and experienced. I’ll make sure to share your feedback with our team as they take a great pride... More

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Had a wonderful stay at this hotel-not a single complaint that I can think of and the staff was top-notch. In particular I must give kudos to Marsha at the front desk, who was BEYOND helpful in answering any questions and helping me alter some aspects of my reservation. Highly recommended.

Was this review helpful? Yes 1
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Mike R, Thank you for taking some time to share your stay experience. Thank you for sharing that our staff was top-notch. I’ll be sure to share your feedback with Marsha as she will be glad that you took some time to recognize her for her service. We appreciate your business and looking forward to your next stay. Please... More

Panama City
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked the Crown Plaza through Hotwire and were very pleased with the hotel. The rooms were very nice and spacious. The kids had a sofa bed which was very comfortable and the additional bedding was brought up straight the way to the room. The hotel was in a great location for the airport and for great nearby restaurants. The... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear travellover37, Thank you for sharing that you were very pleased with the hotel, that the rooms were nice and spacious, the sofa beds very comfortable and the staff was very friendly. I apologize for the unfortunate experience with the pool. I can assure you that this is not a typical experience at our property and I have already addressed... More

Plymouth, Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I recently stayed here for a convention and found it to be wonderful! The meeting rooms were very nice and well maintained and all of the staff, from the front desk to the cleaning staff were so friendly and helpful. I was always greeted with a smile! The rooms were clean and modern. The only drawbacks I noticed was that... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Melissa46563, We greatly appreciate the opportunity to demonstrate our commitment to great service. It was such a great pleasure to meet you and our team still talks about the convention. Thank you for taking some time to share you experience. We appreciate kind words about the hotel, our staff and our services. Thank you for your business and we... More

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Additional Information about Crowne Plaza Chicago O'Hare

Address: 5440 North River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Chicago O'Hare 3.5*
Reservation Options:
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Also Known As:
Crowne Plaza Chicago o`Hare Hotel Rosemont
Crowne Plaza Rosemont
Crowne Plaza Hotel Rosemont

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Family Hotel in Rosemont #14 Business Hotel in Rosemont
Hotel Class
Official Description (provided by the hotel)
Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more   less 
Number of rooms
503

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