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All 16 Rosemont hotels

Crowne Plaza Chicago O'Hare

3.5 of 5 Hotel   |   5440 North River Road, Rosemont, IL 60018
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Crowne Plaza Chicago O'Hare
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Ranked #13 of 16 hotels in Rosemont
A recent review
5 of 5 stars reviewed yesterday
Phil R Williamsburg, Virginia
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493 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Williamsburg, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

I would like to stay thanks to all at the Crowne Plaza for providing us with a wonderful training center! Donnie and Pat were great with IT support. Joe, Miz, Linda, Jose, and Alberto are the best at what they do, from mixing drinks, recommending food and customer service! Great place to have a meeting. Thanks for all the support!... More

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Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 3 days ago NEW

I had a surprise birthday party for my mom. The banquet coordinators held my hand and walked me through the process and was very helpful. Rooms were clean. Food at the restaurant and our dinner party was delicious. Walking distance to the mall was great for out of town guest to do a little shopping.

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Ocala, Florida
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel near the convention center and airport was a great stay! It was very clean, modern, and has a mall next door! We were able to walk to the huge mall across the street, Fashion Mall I believe. It was a great place to get some food if you did not have access to a car. The staff was... More

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Phoenix, Arizona
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

As soon as I got to my room I found my tv remote wouldn't work & had to be replaced. The elevators don't work well. I ended up taking the stairs several times. It's a coin toss on what floor the vending & ice/water machines will work. The internet is HORRID. It's extremely unreliable. On the plus side, the staff... More

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Langhorne, Pennsylvania
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Hello my name is Robert. Me and my Grandparents traveled to Chicago for G-Fest at this hotel. We stayed for 3 nights and every night we had an amazing time. I would like to say that Marsha, Mo, and John Hughes made the experience much better. There was a mix up at the airport and Marsha sent a taxi for... More

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Broadview Heights, Ohio
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Our family of 4 stayed 3 nights for the G-fest (Godzilla convention)....I don't have a negative thing to say! Things can get crazy with such large crowds, but Crowne Plaza handled it famously. Check in was very quick on Friday, plenty of parking, all staff are super friendly and helpful, room was great, had everything we needed. We jumped onto... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Diana W, Thank you for your feedback. We greatly appreciate the opportunity to see you all back this year. It was great to hear that the number have tripled this time! Congratulations to all! Thank you for kind words about the hotel and our services. I’ll be sure to share your feedback with John Hughes and Anais as they... More

1 review
2 of 5 stars Reviewed 1 week ago

So, after a long trip from the UK to Chicago, we were extremely tired and looking forward to getting to the hotel for a shower and a nap! However, the complementary shuttle bus from airport to hotel didn't turn up and after 45 minutes of waiting, we had to get a taxi to the hotel. Our hotel room was booked... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Jay V, Thank you for your feedback. I regret to hear that your stay experience was less than satisfactory. I can assure you that this is not a typical experience for our property. I would like to learn more about your stay so I could address appropriately and I am wondering if you could e-mail me at cjacobsen@crowneplazaohare.com or... More

Rockton, Illinois
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at hotel at 9 PM to stay before our morning flight. Check in was easy, parking was around the building, plenty of spots available the night we stayed. Booked the Park, Sleep, Fly rate and could leave the car for up to 7 days, but only needed to for 4 days. Nice option since parking at O'Hare for... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear 6-of-us-were-there, We greatly appreciate your feedback. Thank you for sharing that your check in was easy, that parking was easy with plenty of spots available, lobby was clean hallways clean and kept up, bathroom was larger than average, the room service was on time as requested and that the shuttle to and from airport was easy and efficient. Thank... More

Laguna Beach, California
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel would normally claim a lower rating from me because of it's lack of a nice restaurant, however since Gibson's is right out the front door this slight is forgiven. 3 or 4 minutes by cab from O'Hare. Nice clean rooms and great banquet facilities and tons of other dining and entertainment options within an easy walk. Convention center... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Joe N, Thank you for your feedback. Thank you for sharing that our rooms are nice and clean with great banquet facility. You are correct: We are in the heart of Rosemont’s business and entertainment district, just across from the convention center and Rosemont Theater and very short walk to the Chicago Fashion Outlet Mall and MB Financial Park... More

Waukesha, Wisconsin
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I will start this review by saying that I have stayed here before. My son and I come here every year for the annual Godzilla convention. This is the third time we have been here, and the second time that we have stayed. The convention is very popular and sells out the hotel. I am also aware that some problems... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear D.J. Rogan, Thank you for taking some time to share your stay experience. Your feedback is very important to us as we strive to provide great stay experience to all our guests. We greatly appreciate kind words about hotel rooms and the restaurant. I apologize about the issues you experienced with the parking and the way it was handled.... More

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Additional Information about Crowne Plaza Chicago O'Hare

Address: 5440 North River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Chicago O'Hare 3.5*
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Also Known As:
Crowne Plaza Chicago o`Hare Hotel Rosemont
Crowne Plaza Rosemont
Crowne Plaza Hotel Rosemont

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Family Hotel in Rosemont #15 Business Hotel in Rosemont
Hotel Class
Official Description (provided by the hotel)
Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more   less 
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