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All 16 Rosemont hotels

Crowne Plaza Chicago O'Hare

3.5 of 5 Hotel   |   5440 North River Road, Rosemont, IL 60018
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Ranked #12 of 16 hotels in Rosemont
A recent review
5 of 5 stars reviewed yesterday
steven m Kilbirnie, United Kingdom
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536 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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Kilbirnie, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel, very nice staff, good food and huge rooms, ideal location for eating and drinking places close by, easy travel into Chicago. Car parking was weird but only the first time lol loads of spaces.

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Prague
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice, clean and well-maintained hotel with large and convenient rooms. The service is very kind and helpful, and the price includes complimentary breakfast and complimentary parking. The dinner served in the hotel's restaurant is surprisingly very good (the Cajun Penne, for example) and is far from being a typical hotel food. Also, the location of the hotel is excellent and... More

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Rancho Cucamonga, California
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is conveniently located near the Ohare airport so it may be perfect for those who want to stay near the airport to avoid Chicago traffic and make it to their flights on time. If you are driving however, be advised that parking here is an astounding $24 a night! If you're willing to walk a bit there are... More

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New York City, New York
Top Contributor
100 reviews 100 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Check In was easy, the front desk staff were friendly and knowledgeable. I am an IHG member, however, it did not automatically show up, I had to tell them. Which I highly recommend as you get 600 points as a gift (they also offer other incentives like a free drink, etc, but I chose the points.) The bed was heavenly,... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear amasnyc Thank you for your 5-star review! Our team is highly committed to providing great service to all our guests and your review “Great Room and Very Friendly Staff” is what keeps us highly motivated. We are glad to know that the room was just as you like it: with heavenly bed, ice cold and very nice bathroom amenities.... More

Waterford, Michigan, United States
Top Contributor
88 reviews 88 reviews
41 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

. I have stayed here before but it has been a couple of years. The staff is very friendly and helpful the buffet breakfast is good and the property is very clean. I had a nice room on the 14th floor with an awesome view and even though I was 5 minutes from the airport my room was very quiet.... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Louis320, We greatly appreciate your review! Our team is all about providing great service to all our guests and helping them to reach their goal and we are happy to know that you found our team to be very friendly and helpful, the breakfast buffet good and our hotel to be overall very clean I am glad you had... More

Milford, United States
Contributor
18 reviews 18 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here 1 night, for business, I ate at the on premisis restaurant, I had what could only be described as the Best Steak Bomb sandwich I ever had. The room was very modern and comfortable. The temperature in the room was adjustable to where I like it. the bed and bedding were very comfortable. When I awoke in... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Philipp T, Thank you for your 5-star survey! Our goal is to be “Great Hotel Guest Love” and your “Great Hotel, Great Stay” review is what keeps our team highly motivated. Our award-winning Chef will be glad to know that you had “the best Steak Bomb” sandwich ever! Thanks for sharing that your room was modern, comfortable, bed and... More

Evansville, Indiana
Top Contributor
134 reviews 134 reviews
84 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff was the best thing about this hotel. I was greeted by a friendly desk clerk. My status as a Platinum member was noted right away. I was even give FREE parking...and we had two cars. The room was on the 8th floor. It was a nice corner room with a view of the convention center. We were there... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear IndianaKris Thank you for your review! Our team is committed to providing great service to all our guests and we are happy to read that you have noticed this commitment and found our team to be to friendly and helpful. Your continued loyalty and patronage as an elite IHG Rewards member is greatly appreciated. Please do not hesitate to... More

Winchester, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at the Crowne Plaza due to a flight issue from Vegas to the UK, stopping at O'Hare. The reception team were friendly and professional while the room was immaculate. The bed was very comfortable and the room came with some lovely amenities and gifts I've not seen normally in a 4 star Boutique Hotel. All in all a very... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear M_Sherwood83, Thank you for your feedback. Our team takes pride in providing great service to all our guests and we are happy to learn that you had a great and very comfortable stay. Thank you for sharing that reception team was friendly and professional, room immaculate and the bed very comfortable . I am glad you liked our Templespa... More

Medina, Ohio
Top Contributor
81 reviews 81 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I was happy with the stay and room in general. Nice décor and friendly staff was a plus. The van service was efficient and convenient to the airport. Quiet also. The check-in desk offered some food options including a few places that deliver from local restaurants.

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear OrygunDuck Thank you for your review. We are glad to know that you were happy with your stay and the room in general and that nice decor and friendly staff was a plus. Thank you for sharing that our shuttle service was efficient and convenient and that front desk team was helpful in recommending some local restaurants that provide... More

Streamwood, Illinois
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

I stayed at the Crowne Plaza for Comic Con in August. Overall the experience was good. We had some issues with our room and the manager was more than accommodating with helping us. The resturant had great pizza and a nice breakfast menu in the mornings. Only issue I had was the temperature, other than my room the hotel was... More

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Additional Information about Crowne Plaza Chicago O'Hare

Address: 5440 North River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Chicago O'Hare 3.5*
Reservation Options:
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Also Known As:
Crowne Plaza Chicago o`Hare Hotel Rosemont
Crowne Plaza Rosemont
Crowne Plaza Hotel Rosemont

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Family Hotel in Rosemont #12 Business Hotel in Rosemont
Hotel Class
Official Description (provided by the hotel)
Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more   less 
Number of rooms
503

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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